Help desk support technician

Seeking Hardworking individual for Helpdesk (phone support and remote support) Requirements: Knowledge of LPR Systems (camera and software) Wireless systems prepared to work overtime Police clearance will be advantage Please forward CV to

Techairos is a small tech company based in Stellenbosch, South Africa. We specialise in building custom data-systems solutions, including integrations with Xero cloud accounting, building mobile apps, web-apps, and integrations to a range of other systems and tools. We are busy growing our team. We are looking for candidates with Computer Science, Informatics or Engineering degrees or diplomas, AND relevant work experience. ------- Why Techairos Consulting? Mostly work from home - one day in office a week. Generous leave policy Relaxed working environment Small company with room for growth – we are growing our team, and there will be opportunities to take on more responsibility as we grow Make a difference - Techairos Consulting has been the main tech partner to the Abalobi Project for several years Job description You will be given responsibilities on a variety of projects, depending on your skills and experience. Possible tasks may include: Testing new features and releases of mobile and web-apps Customer support - especially on the ABALOBI projetc. Monitoring project data integrity Database maintenance tasks Apply if you are: Eager to help us improve our testing department and provide great customer service Available to attend interviews in Stellenbosch in person (please indicate your current city/town of residence specifically in your application e-mail). Requirements SQL / Database experience Excellent written and spoken English At least 2 years’ relevant work experience Traits Attention to detail Self-motivated Good communication skills Problem solver Integrity Remuneration

Maintain network Infrastructure in different companies First Line Support Help Desk Agent Install network cabling and hardware Coordinate jobs and tasks on a weekly basis Install VoIP Phones (Program and Install) Install & Program routes and firewalls Program and work on VoIP Server Remotely Troubleshoot with clients Assist Clients over the Phone with faults and Queries Sell IT/ Security Systems to new Clients Go to new/potential site to conduct a site surveys Liaise clients when doing site visits and troubleshoot with them Reply and follow through on a ticketing system R10k-R15k per month. Required: Help Desk preferably in security, fibre, networking experience Technical experience with Security

WANTED==> IT DESKTOP AND BACKOFFICE SUPPORT ENGINEER/TECHNICIAN     I am URGENTLY searching for a position in the INFORMATION TECHNOLOGY INDUSTRY and have the following skills and experience but not limited to:- Installing and troubleshooting Windows 7,Windows Xp.Vista,win2k,98, AS WELL AS NOVELL platforms etc Installing and troubleshooting  MS Office SUITE.-advanced.eg and other application programs Troubleshooting TCP/IP Knowledge of Server Operating Systems – Windows server and Knowledge of Remote Desktop Connection. Knowledge of Exchange Server R2 front/backend end support Knowledge of LOTUS NOTES front end Knowledge of migrations from Goupwise to Outlook Knowledge of Blackberry Enterprise server user setup. Knowledge of of various call log programs eg. REMEDY etc Managing Active Directory, DHCP, DNS Knowledge of installing software patches and Domains. SAP FRONT END GUIS EXPOSURE and support Providing help desk support to user/client-from general to  more complex. Diagnosing and solving hardware and software problems Advise,Planning, and implementing system upgrades and installation. I enjoy working in IT as well as in a team. I AM VERY  VERSATILE AND CAN WORK WELL UNDER PRESSURE DUE TO MY LONG SERVING EXPERIENCE. plaese call for more info on 076   or email

International company requires an Electronics Technician who will be responsible for delivering specified customer requirements and support. Position based in Johannesburg, Gauteng Salary R per month + Travel/medical insurance + Cellphone with internet plan   Qualifications: Tertiary Qualification in Electronics and Communications or equivalent Minimum of 4 years of experience as an electronics technician Prepared to travel Project Management IT Instrument box design and assembly Heavy machinery   Requirements: Project management: Manage and deliver the required products for each project, phase or stage Ensure quality is achieved as planned Deliver to time and cost within agreed tolerances balancing the needs of project, client,  organization Assemble key players on the project team Direct, motivate and manage the people and manage the work and resources involved Delegate responsibility and task interfaces, question blurry responsibilities and manage conflicts to an early resolution Establish and update plans with actuals and forecasts and manage deviations from plan Report to respective stakeholders Escalate decisions and any unresolved issues Conclude the work upon completion or premature cessation Obtain and manage all necessary services and competent staff for the project Approve or recommend all required commitments and liaise with supplier and contractor representatives Prepare short-term plans or stage plans as the project progresses Ensure timely activity, integration and productivity of technical support and administer efficient use of resources to meet requirements with clear identification of task completion Seek quotes and approval for all appropriate project expenditures Track and report progress Including realistic forecasts of final target positions Manage trade-offs between scope, quality, time and cost Enable quality assurance and quality control as appropriate Facilitate project risk reviews and appropriate mitigation Escalate issues to the next level of management Facilitate communication as appropriate to all involved and "manage" the stakeholders Ensure satisfactory transfer of "Care, custody and control" of product upon completion Prepare an end of project report. Close all project documentation and archive appropriate records Support - Ensuring our customers’ expectations are met and exceeded Help desk and customer response to achieve KPI’s Customer Relations Management including customer calls at agreed intervals and achieving KPI’s KPI reporting Resource management - Responsible for resource management across multiple projects Team - Leading and inspiring the delivery team to achieve extraordinary results Meeting revenue and profit targets Continual improvement and utilisation of best practise standards in development and delivery Comply with the policies and procedures of the business  Please send your CV to Please note if you have not been contacted within 14 days your application was not successful.

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

IT Helpdesk Technician We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: ITHDCC001 Consultant Name: Damian Sin Hidge

Please note: CV's emailed to us will not be considered! Please follow the instructions outlined at the bottom of this ad. The closing date for submissions is Friday 24th October . Office Administration / Technical Support (R - negotiable) iTrack Live is a vehicle tracking and fleet management company providing services nationwide. We are looking for a support technician to join our team in Century City. We are looking for someone who is experienced, dynamic and motivated. Job description: Liaising with clients and technicians on a daily basis Coordinating and overseeing technicians Performing product testing online Basic data capturing Office admin, filing, faxing and emailing Backup for reception & front desk duties Dealing with client queries and providing company information Running of errands Expected salary: R (negotiable) Requirements: Matric 5 years office experience High degree of PC / internet proficiency Fluent in English and a good communicator Advantageous: Bilingual Experience with online products and services Vehicle tracking or logistics industry experience Basic auto-electrical knowledge Applicants are requested to please apply online by browsing to the following link: http://admin.itracklive.co.za/jobapp.php?j=9 * CV's emailed to us will not be considered. Please follow the instructions above. * Successful applicants will be contacted within 2 weeks for interviews.

We are looking for an IT Helpdesk Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: ITCC001 Consultant Name: Damian Sin Hidge

V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area with Stand & Collection Basket (Brand New) SKU:V3-1310B -> R14999 072 133 3669 http://am.co.za/plotter/contour # We provide best support on our products include Free online remote assistance direct connect to your PC, free technician and will not charge you labour for the life-time of the product you buy. Are You Seeking for a Vinyl Cutter with Shape Cutting capability? Your search is over! Our vinyl cutter offers precision shape cutting using a superior laser optical eye to give you a swift and straightforward cutting experience and a clean finished product. Also, simply no more need for traditional USB cords, this tailor made cutting technology permits you to make stickers, graphics and other published media straight from your computer files! If you have any queries regarding this product, please open out webpage: http://am.co.za/plotter/contour # and do not hesitate to CALL 072 133 3669 or our sales team. They will address your queries and assist you make the right decision. Potent 32 bit ARM Micro-processor Get a greater speed, precision and handle on intricate art work with our micro-processor. The same kind you find on Personal computers Tablets and iPhones. Certainly, these functions are wonderful, but there are plenty more characteristics you may benefit from when using the Vinyl Contour Cutter! When you have any questions regarding this product, please open product details: http://am.co.za/plotter/contour # and feel free to CALL 072 133 3669 or our sales team. They will address your question and help you make an informed decision. Our Contour cutting Vinyl Cutter will likely be the product you are looking for. Whether it's for your company, business office, or personal use, the speed, precision, and ease of cutting your work is very valuable and will save you cash and time. For further information, you can have a look at: http://am.co.za/plotter/contour # Or call us at 072 133 3669. Our customer care representative are always happy to aid you with all your queries and issues. Advanced Machinery is making machines at "made in China" prices here by working with machine manufactures and building up assemble-lines in Joburg. After all, you still get the super affordable price of equipments made in China and great services and the after sales support you deserve. Please get more info from our website: http://am.co.za/ # for CNC Wood Router, Vinyl Cutting Plotter, CNC Laser, CNC Plasma Cut Machine and more.

V-Smart Series Contour Cutting Vinyl Cutter 440mm Working Area (New) SKU:V3-440 for R5999 072 405 5174 http://am.co.za/plotter/contour # We provide great support on our machines include free online assistance direct connect to your computer, Free technician and will not charge you labour for the life-time of the machine. Our vinyl cutting machines have evolved into making custom made stickers a lot more exciting. Equipped with auto contour and computer and flash drive connectivity, these are the cutters you absolutely have to have. Do you like to exhibit your custom made stickers? Do you feel that Contour Cutting is a pain? If you answered both of these questions in the positive, then we have beneficial news for you. When you have any questions regarding this product, please visit : http://am.co.za/plotter/contour # and do not hesitate to Call me on 072 405 5174. I can address your queries and help you make the right decision. So, whether you are in the sign-making field or just a hobbyist, we are sure that you will find this tool imperative. The bettering of technology has abetted the signage industry to evolve by leaps and bounds. To keep abreast of the prerequisites of the evolving times, you have to provide yourself with the latest V-Smart Series of Vinyl Cutters from Advanced Machinery. Keen to find out what distinguishes it? Keep reading! When you have any questions regarding this product, please open our page: http://am.co.za/plotter/contour # and feel free to Call me on 072 405 5174. I will address your question and assist you make an informed decision. Ease of use: The best part about it is that it is so user friendly. It comes with a touch screen LCD that makes using it straightforward. If you require additional information in advance of deciding, don't wait to call me on 072 405 5174. I will answer your queries and put all your worries to rest. For more details please check our page at: http://am.co.za/plotter/contour # and browse through it to find out more about our products and services. Advanced Machinery is focussed on Computer Controlled Machines, automatic and semi automatic machines with high precision and high capacity. All our industry machinery is for heavy usage, minimal downtime is ensured by quality products, overstocked parts and always-available technicians. With the machine spare parts from worldwide, for example: machine structure of China, Servo-Motors of Japan, CNC Modules of Taiwan, High Speed Spindles of Italy, Precision Switch of German and power system of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please get more info from our company website http://am.co.za/ # for CNC Laser Engraver, Paper Cutter, CNC Routers and CNC Plasma Cut Machine and more.

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

Responsibilities: Responsible for the administration of a large complex system/network infrastructure. Ensuring production machines are available. Responsible for the installation, configuration, and maintenance of the Server and Storage Infrastructure. Systems and Applications include, but are not limited to, HP Storage Area Network, UNIX/Linux and Windows-based OS and SQL Databases, and external web servers. Installs and configures Windows, Unix, and Linux fileservers and departments' desktops. Test, debug and check for program efficiency. Maintains system backups and software. Maintains and expands knowledge of computer software and hardware, as well as computing standards and environments, system administration, file, and software security of desktop and Unix network systems. Manages operation of LAN printers and other network devices. Manages remote-access devices to departmental services. Experience with infrastructure design and network documentation. Analyzes and interprets IT departmental applications at all levels. Determines appropriate hardware enhancements and software requirements to make systems operational. Provides technical advice and statistical analysis to Head of IT. Configure computer systems (servers and workstations) for security, interactive use, efficiency, cost effectiveness, and growth. Develop and maintain policies and procedures in regards to configurations, installations and systems for IT staff. Responsible for ensuring department adheres to software licensing requirements. Manage infrastructure projects as assigned by the Head of IT. Maintain and support department network security infrastructure. Integrate systems security best practices throughout the system infrastructure. Implement appropriate access restrictions (ACL's), firewall rule sets and other controls that meet user and policy requirements. Perform audits to identify network hardware / software that do not meet security standards. Help troubleshoot network issues, support cross-organizational efforts, take part in on-call duties and respond to critical situations. Resolving critical system issues on a 24X7 basis including notification, escalation and co-ordination across organizations and government agencies. Inform Network administrators, Help Desk Members, and Developers appraised of infrastructure changes. Needs to have change control experience and experience with implementing change control systems. Providing Systems Administration for a broad scope of different technologies (approximately 25 Windows Servers, 5 Linux Servers, as well as Web Servers, SAN, Cisco firewalls, and switches. Maintaining the operating system and utility software on all network computer platforms (Windows domain, Windows Server , tape backup, Active Directory, Group Policy, Linux/Unix servers, etc.) by analyzing, designing, installing, scripting, testing and documenting new functionality. Troubleshooting various parts of the architecture in the event of system failures Planning, testing, and executing upgrades as necessary to maintain support or improve functionality in a high availability environment (including Linux and Windows servers, web servers,, certificate authorities, firewalls, etc). Using LDAP Directory to store and manage PowerShell to automate the execution of tasks as needed Providing input to and supporting new client initiatives such as enhancing system audit capabilities; enhancing and developing intrusion prevention and detection; vulnerability scanning; Network operating systems upgrades; patch management functionality And or any other responsibilities as assigned by management Please contact us for application instructions.

The purpose of this position is to implement, test and maintain retail systems software, networks, hardware and peripheral equipment in all retail stores serviced by the Western Cape Distribution Centre and to ensure that users are sufficiently knowledgeable of system processes so as to optimize store performance. Responsibilities: Set up, configure and install hardware, peripheral equipment, operating system, networks and retail systems software in Retail stores. Support the Retail Store networks, equipment and software systems. Resolve hardware, software and business processing problems and queries reported through the Help Desk. Carryout software testing on new software releases. Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary. Effective communication with Store Owners, staff and other stakeholders in order to provide excellent service, support and mentorship. Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT standards are upheld and maintained. Compile Best Operating Procedures. Qualifications: A Matric Certificate An IT Diploma would be advantageous Windows Server Experience 2 -3 Years’ experience in similar environment Experience with Retail Software Applications would be advantageous PC knowledge – Hardware and Software Sound interpersonal skills Good organizational skills Business Analysis Able to work with minimal supervision / overtime Valid Code 08 driver’s license essential Be prepared to travel extensively Valid Passport essential Knowledge and experience using the SIGMA application. Solid understanding of retail store administrative procedures and controls Accounting knowledge advantageous Be able to do standby after hours / weekends and public holidays Retail Management / Supervisory Experience Only candidates that qualify will be contacted. Contact Tanya on

EasyRoute 2000×3000 7.5kW CNC Precision Engraver Router Complete Set, 380V, Water Cooled Spindle, Clamping Table (New) SKU:R-2030SK/75 - R333999 0739967892 http://am.co.za/router/advertising # Centralized Lubrication System works Manually Making your machine work for longer duration, now its first-rate by our lubricating system. When it comes for lubrication, our CNC Wood Router parts are been installed with one of the best push lubrication system. As all the mechanical components nonetheless needs lubrication. With this normal vehicle lubrication oil will to keep machine effectively lubricated. If you want to know more detail regarding the functionality of the machinery, you can visit to: http://am.co.za/router/advertising # For more detailed assistance, you can also contact on 0739967892 who are dedicated to supplying help to our valued customers round the clock. We strive to supply the most excellent available product. Importance of CNC Wood Router The ultimate quality which brings the importance is the spindle. The Spindle disposes 50% of the electricity used by the nc router. The greatest amount of power that one can get from a 220V electricity circuit breaker with a reasonable 12A current is 7.5 kW at the same time standard tooling bits needs 24000 RPM. You can browse through our large selection of products on this website: http://am.co.za/router/advertising # We are believing that you will find the suitable products for your job. Have a query, do not hesitate to contact on 0739967892 Technician Support If you experience any problems, our expert technician support is available for your convenience. We also have a community where our visitors can post videos, explain or query any difficulties they may experienced or simply share tips and ideas. To know more about these products please check our site: http://am.co.za/router/advertising # and read through all its highlights and specs. In case you have any question please leave us a message or Call on 0739967892 to answer your questions. We believe our products will prove indispensable for your business and it is well worth every Rand spent. Advanced Machinery is building industry machines at "made in China" prices here by working with machinery factories and setting up assemble-lines in Johannesburg. After all, you still get the super cheap price of machinery made in China plus great services and the after-sales support you deserve. Please open our website: http://am.co.za/ # for CNC Routing Machine, Vinyl Cutting Machines, CNC Laser Engraver, Plasma Cutter and more.