THE NORDSTROM WAY TO CUSTOMER EXPERIENCE EXCELLENCE - IN SOUTH AFRICA

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 13 working days Features Summary The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic... Author Robert Spector (Author), Patrick D. McCarthy (Author) Publisher John Wiley & Sons Release date 20170925 Pages 224 ISBN 1-119-37535-5 ISBN 13 978-1-119-37535-7

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