RECEPTIONIST KZN PORT SHEPSTONE IN SOUTH AFRICA

Receptionist – KZN: Port Shepstone Salary: R Per Month   Minimum Requirements:   •             MS Office; Internet; Email experience etc. essential ·                  Matric non negotiable ·                  Minimum 1 year switchboard experience. •             Reliable transport to and from work. •             Professional telephone manner. •             Ability to empathize with clients. •             Previous experience in a similar role or call/contact centre environment.   Duties:   •             To manage all incoming calls in a professional telephonic manner. ·                  General administrative duties. •             Housekeeping. •             Liaise with clients telephonically in a sensitive and efficient manner. •             Have all the Branches contact numbers handy for when clients ask for them. •             Monitor all transferred calls so that clients are not kept on hold for too long. •             Reporting all calls that frequently come back from the extensions so they can be dealt with immediately. •             Filing and imaging of all POD’s including client own documentation and account copies. •             Capture COD’s on web-cod.   Please send your updated CV in MS Word; Current Salary to candice@ complement.co.za   Please note: Only shortlisted candidates will be contacted.