IT HELPDESK SUPERVISOR IN PORT ELIZABETH

We are looking for an experienced IT Helpdesk Supervisor for a National Company in Port Elizabeth. Requirements: Must have proven IT Helpdesk Supervisor/team lead experience Must have at least 4 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Must have supervisory skills Responsibility: Duties: Supervising and managing a team of IT Helpdesk Technicians Staff Training Staff recruitment Assist Helpdesk Technicians when needed Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Salary: R12 000 – R14 000 per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IHS001 Consultant Name: Damian Sin Hidge