RETAIL SHOP ASSISTANT – MOUNTAIN MILL SHOPPING CENTRE IN WORCESTER

Job Title - Retail Shop Assistant – Worcester, Western Cape As we at Marcel’s pride ourselves by manufacture and supply the finest quality and service to our customers, the Shop Assistant is a key role player in the continuation and success of quality service delivery. The successful candidate will be expected to carry out their tasks with passion, friendliness and exceptional customer service delivery within the store. They, alongside the rest of the team, drive the vision, mission and ethos of the store. This necessitates a self-motivated, go-getter and planner with excellent human relations. Requirements: • Grade 12 • Experience working on a “POS”/and or cashier system • Retail working experience in a similar position (would be an advantageous) • Telephone etiquette • Excellent customer service • Good written and verbal communication Key Responsibilities: • Good customer relations at all times which include but is not limited to the following: - Greeting customers upon arrival and when they leave - Answering telephones as soon as someone is available to take the call. No personal calls during work time. - Serving customers correct product as speedily as possible - Stating cost of purchase and change amount audibly and giving receipts - Being friendly at all times - Making suggestions to customers who are undecided - Speaking in full sentences - Inform waiting customers that you will attend to them shortly • Working the cash register and cashing up of tills Behavioral Competency: • Honest, punctual and reliable • Friendly and willing to go the extra mile Please submit your CV to recruit@marcels.co.za or drop it off at the Worcester store. If you have not been contacted within 2 weeks of applying, please consider your application as unsuccessful. Please quote the reference. Store Location: Mountain Mill Shopping Centre, Worcester Closing Date for all applications: 20/08/2021