QR ICT NETWORK INFRASTRUCTURE ADMINISTRATOR IN SOUTH AFRICA
Key Performance Areas Network Administration: · Implement network solutions, this will incorporate technologies such as HP switches and Cisco routers, Load Balancers, Firewalls (Fortigate), CoS/ QoS, Network management tools and VPN Technologies · Provide 2nd level support for LAN/WAN data communication problems and/or tasks · Analyze complex network problems and coordinate to resolution · Use the network performance and monitoring tools to provide ad hoc capacity planning and trending as well as technical/ connectivity guidance to clients · Submit and review planned network changes (Change Control) · Provide technical support and analysis where required, both during business day and after hours on a rotational standby basis · Analyze application problems and assist in the coordination of resolutions where necessary · Ensure that all elements of the network infrastructure are documented and that relevant standards are understood and adhered to · Assist with the formulation and maintenance of configuration templates · Provide mentorship to junior team members and educate colleagues as well as internal customers Improve business efficiency through the use of technology: · Reduce manual tasks and provide efficiencies through use of technology · Recommend improvements to promote efficient and cost saving Requirements: · A relevant 3 year Information Technology Degree or Diploma · Cisco Certified Network Administrator (CCNA) or higher certifications would be advantageous · Minimum of 3 years' experience specializing in supporting large scale LAN/ WAN environments and supporting/ diagnosing IP based network issues · Proven ability in problem solving strategies to diagnose and resolve complex network issues · IT networking experience with both small to corporate environments · Competent in HP Switches, Cisco Wireless Controllers and APs · Must have Security (Firewalling) experience with a good understanding of IP's, VOIP's, Routing protocols (MPLS) and all web based protocols
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