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This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days Teach students the human relation skills they need to become successful managers in today's workplace with Reece/Brandt/Howie's HUMAN RELATIONS, 11E, International Edition. One of the most widely used human relations texts available, this comprehensive, practical text uses an organizational perspective to help students understand the disparate factors that influence employee behavior. Hundreds of examples of real human relations issues and practices in successful companies keep concepts within a clear business context. This edition establishes seven major themes of effective human relations - communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution - as the foundation for study. Self-assessments and self-development opportunities teach readers to assume the responsibility for improving their personal skills and competencies. This edition addresses topics of emerging importance, such as generational differences. The text also explores goal-setting, the use of "branding" in the job market, technostress, and emotional intelligence. With HUMAN RELATIONS, 11E, International Edition, students gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today. Features Summary Offers an organizational perspective to help students understand the disparate factors that influence employee behavior. This title features various examples of real human relations issues and practices in successful companies... Author Rhonda Brandt (Author), Barry Reece (Author), Karen Howie (Author) Publisher South-Western College Publishing Release date 20100303 Pages 447 ISBN 0-538-46663-4 ISBN 13 978-0-538-46663-9

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days Using the most unique approach to organizational behavior today, Slocum/Hellriegel's PRINCIPLES OF ORGANIZATIONAL BEHAVIOR, 13E, International Edition equips readers to become high performance managers in today's business world. Readers gain a solid foundation in organizational behavior with this competency-based approach. Students assess and maximize their personal skills within the context of today's organizational behavior as they learn to master seven core managerial competencies most important for success - managing self, ethics, communication, diversity, across cultures, teams, and change. This edition combines classic theory with contemporary research and emerging trends to establish a clear connection between OB theory and contemporary practice. Actual business cases and interactive exercises demonstrate how effective leaders use key competencies to lead. Trust PRINCIPLES OF ORGANIZATIONAL BEHAVIOR, 13E, International Edition for the foundation your students need to become highly effective leaders today and tomorrow. Features Summary Deals with organizational behavior. This title helps students to master the competencies in managing self, ethics, communication, diversity, across cultures... Author Don Hellriegel (Author), John W. Slocum (Author) Publisher South-Western College Publishing Release date 20100524 Pages 672 ISBN 0-538-74334-4 ISBN 13 978-0-538-74334-1

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days Readers quickly become motivated to learn C++ with popular author Diane Zak's distinctive emphasis on the importance of C++ programming skills in business today. AN INTRODUCTION TO PROGRAMMING WITH C++, 7E, International Edition distinguishes itself from all other C++ instructional books with its unique, reader-focused approach. Memorable new examples demonstrate concepts in action while a wealth of hands-on unique exercises allow readers to apply concepts as they progress. The book's visually-driven presentation clarifies concepts with useful IPO charts, flowcharts and code examples throughout. New videos and PDF files for each chapter demonstrate how readers can complete exercises using various compilers. Microsoft (R) Visual Studio 2012 (R) is also available with the book as an optional bundle. Trust AN INTRODUCTION TO PROGRAMMING WITH C++, 7E, International Edition to stay engaged and enthusiastic about mastering the skills of C++ today. Features Summary Helps your students learn C++ with this distinctive emphasis on fundamental programming skills. This title includes videos and PDF files for each chapter that demonstrate how readers can complete exercises using various compilers... Author Diane Zak Publisher South-Western College Publishing Release date 20120925 Pages 768 ISBN 1-285-06153-5 ISBN 13 978-1-285-06153-5

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Introduce your students to the new generation of Microsoft Office with the new generation of Shelly Cashman Series books For the past three decades, the Shelly Cashman Series has effectively introduced computer skills to millions of students. With Outlook 2010, we're continuing our history of innovation by enhancing our proven pedagogy to reflect the learning styles of today's students. In Microsoft Office Outlook 2010: Complete, International Edition you'll find features that are specifically designed to engage students, improve retention, and prepare them for future success. Our trademark step-by-step, screen-by-screen approach now encourages students to expand their understanding of the Outlook 2010 software through experimentation, exploration, and planning ahead. End of chapter exercises prepare students to become more capable software users by requiring them to use critical thinking and problem-solving skills to create real-life documents giving them skills to use in both their personal and professional lives. Features Summary Encourages students to expand their understanding of the Outlook 2010 software through experimentation, exploration, and planning ahead. This title includes end of chapter exercises that prepare students to become more capable software users by requiring them to use critical thinking and problem-solving skills to create real-life documents.. Author Jill Romanoski (Author), Gary B. Shelly (Author) Publisher South Western Educational Publishing Release date 20101203 Pages 488 ISBN 0-8400-5476-9 ISBN 13 978-0-8400-5476-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days THE LABOR RELATIONS PROCESS, 9e International Edition provides the latest information available on current research, issues and events in labor relations. To bring this dynamic field to life, the book integrates real-world examples and quotes from practitioners. This comprehensive text examines the labor movement from its inception to current and emerging trends, including topics such as unions, labor agreements, collective bargaining, arbitration, and labor relations in government, white-collar, and international contexts. The authors give an in-depth analysis of all facets of the relationship between management and labor, including a study of the rights and responsibilities of unions and management; the negotiation and administration of labor agreements; and labor-management cooperation. Other topics explored include the results of the labor relations process, and collective bargaining issues such as healthcare cost containment, pensions, labor productivity and alternative work arrangements. Features Summary This comprehensive text provides the current information on research studies, issues and events in labour relations. It integrates real-world examples and quotes from practitioners in order to bring this dynamic field to life. Author Roger Wolters (Author), William H. Holley (Author), Kenneth M. Jennings (Author) Publisher South-Western College Publishing Release date 20080428 Pages 720 ISBN 0-324-58580-2 ISBN 13 978-0-324-58580-3