Operations management international perspective

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice. This is a must-have textbook for students studying Operations Management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on Operations Strategy, Production Management and Services Management. Features Summary This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Author David Barnes Publisher Red Globe Press Release date 20180206 Pages 541 ISBN 1-137-52578-9 ISBN 13 978-1-137-52578-9

Buy Operations Management - An International Perspective (Paperback, 1st ed. 2018) for R1,290.00

This book, about international contracting and contract management, is written from the angle of the contractor and discussed from an international perspective. It comments on real-life cases, taken from various kinds of projects: infrastructural works (roads, bridges, tunnels, rail roads), wind- and sunfarms, oil and gas installations, such as platforms, pipe lines, power generating works, and large buildings.The book is structured around the contracting cycle. Chapters include dealing with the role of the contractor in international contracting, the tender process, landing and negotiating the contract, types of contract, problems that may occur during project execution, project delivery, and handling guarantee claims.Written primarily for business practitioners operating in the international contracting industry, the title assumes that the reader will have a basic understanding and knowledge of theories related to project management, construction engineering, business law and economics.Though not an academic book, due to its unique blend of practitioners' insight and academic theory, it can be taught on Masters courses. As most engineers are going to deal with contracts, this book is specifically recommended for engineering programs at both graduate and postgraduate levels. Lawyers will find the book useful in helping them to understand the business context in which their customers and/or colleagues work. Format:Hardback

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa. Contact centre operations is a relatively new industry. Several South African agencies, institutes, organisations and professional bodies are promoting and developing it in order to satisfy international and national market demands. Accordingly, additional information, knowledge and experience are needed to improve on how organisations integrate core business processes into these centres. In response to this need the industry is now being represented in higher education. Extensive supplementary material has been created to go with the main text. A CD enclosed with the title contains material for the student/CSR, which includes a comprehensive set of questions, role-plays, assignments and an industry-specific dictionary. The lecturer support material, which includes industry-specific video clips, the answers to the student questions and the industry. Features Summary Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa.. Author Dennis Farrell (Author), Esther Hoffmann (Author), Neil Lilford (Author), Michael Cant (Author), Mariaan Ellis (Author) Publisher Juta Legal and Academic Publishers Release date 20071107 Pages 452 ISBN 0-7021-7704-0 ISBN 13 978-0-7021-7704-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days "Each of the contributors to the work are world class scholars. The editors are similarly elite at their game. In addition, all parties have had a chance to refine their act to the point (now) where they have created something truly indispensable for the serious student of comparative employment relations." - Anthony Gould, Laval University, Canada "The most enduring and valuable book in the field of international and comparative employment relations in the last 30 years, the sixth edition covers advanced and emerging economies with insightful theoretical implications from a comparative perspective." - Dong-One Kim, Korea University; incoming President ILERA "This latest edition is another major contribution by a group of eminent scholars in the field. It serves to promote the study of comparative employment relations in the current context of globalisation, which is also of topical interest to the International Labour Organization (ILO)." - Guy Ryder, Director-General, ILO Established as the standard reference for a worldwide readership of students, scholars and practitioners in international agencies, governments, companies and unions, this text offers a systematic overview of international employment relations. Chapters cover the UK, USA, Canada, Australia, Italy, France, Germany, Denmark, Japan, South Korea, China and India. Experts examine the context of employment relations in each country: economic, historical, legal, social and political. They consider the roles of the major players: employers, unions and governments. They outline the processes of employment relations: collective bargaining and arbitration, consultation and employee involvement. Topical issues are discussed: non-unionised workplaces novel forms of human resource management labour law reform multinational enterprises networked organisations differences between Asian and western companies small and medium-sized enterprises migrant workers technological change labour market flexibility pay determination This sixth edition has an emphasis on globalisation and comparative theories, including concepts of convergence. It offers a new framework for varieties of capitalism in the introduction, and concludes with an insightful account of the forces shaping employment relations in the world economy. Features Summary 'By far the best and most widely used contemporary comparative industrial relations book' - Sarosh Kuruvilla, Cornell University Author Greg J. Bamber (Editor), Russell D. Lansbury (Editor), Nick Wailes (Editor), Chris F Wright (Editor) Publisher Sage Publications Ltd Release date 20150928 Pages 448 ISBN 1-4739-1155-9 ISBN 13 978-1-4739-1155-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days This edition of Supply Chain Management (SCM) was revised to appeal to a wider readership besides students taking SCM courses. Global supply chain managers and researchers in the fields of SCM and operations strategy would find it a useful reference. Rather than discuss the technical issues of SCM, the book focuses on the strategic perspectives and approaches of SCM. Students learn to identify SCM issues from the top management's perspective. The book also presents real-world managerial problems and incorporates case studies for connecting theories with practices. By exploring the fundamental issues of SCM, managers acquire a new learning perspective that enables them to solve problems in a more sustainable and innovative manner rather than use short-term, ad hoc solutions. Finally, it distils various theoretical concepts to allow researchers to observe real SCM issues in a managerial context which allows for practical, meaningful and impactful research to be carried out. Features Summary Offers a new learning perspective; focuses on the organisational level and emphasises the systemic approach to supply chain management. Author Bowon Kim Publisher Cambridge UniversityPress Release date 20180206 Pages 486 ISBN 1-316-50276-7 ISBN 13 978-1-316-50276-1

This edition of this seminal work is the only title which comprehensively addresses current environmental management in South Africa from an interdisciplinary perspective. Key themes in environmental management including agriculture, air quality, biodiversity, energy, climate change, the coast, freshwater and marine resources, mining, protected areas, rivers, soil and waste management are covered from both scientific and legal perspectives. Legal and scientific aspects of each topic are covered by different authors, who are experts in their field. Environmental management in South Africa also explains the legal frameworks in regional environmental law, international environmental law, administrative law and the National Environmental Management Act. Format:hardback Pages:0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days As its title implies, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, 6e International Edition, encourages students to become active participants in public administration. Robert B. Denhardt and Janet V. Denhardt instruct readers on how to influence the operations of public agencies--helping them learn to get involved and effect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, 6e International Edition, introduces the theories and scholarly literature of the field. In addition, it increases students' chances of being effective by developing practical skills such as personal management, communication, delegation, motivation, and decision making. Important topics such as nonprofit management, the global dimensions of public administration, and organizational theory are covered thoroughly in this book. Features Summary The Denhardts instruct readers on how to influence the operations of public agencies, helping them learn to affect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. Author Robert B. Denhardt (Author), Janet Vinzant Denhardt (Author) Publisher Wadsworth Publishing Co Inc Release date 20080216 Pages 512 ISBN 0-495-50516-1 ISBN 13 978-0-495-50516-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days As its title implies, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, 6e International Edition, encourages students to become active participants in public administration. Robert B. Denhardt and Janet V. Denhardt instruct readers on how to influence the operations of public agencies--helping them learn to get involved and effect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. With a strong emphasis on ethics, PUBLIC ADMINISTRATION: AN ACTION ORIENTATION, 6e International Edition, introduces the theories and scholarly literature of the field. In addition, it increases students' chances of being effective by developing practical skills such as personal management, communication, delegation, motivation, and decision making. Important topics such as nonprofit management, the global dimensions of public administration, and organizational theory are covered thoroughly in this book. Features Summary The Denhardts instruct readers on how to influence the operations of public agencies, helping them learn to affect positive changes, regardless of whether they are working outside the agency as citizens or within the agency as managers. Author Robert B. Denhardt (Author), Janet Vinzant Denhardt (Author) Publisher Wadsworth Publishing Co Inc Release date 20080201 Pages 512 ISBN 0-495-50516-1 ISBN 13 978-0-495-50516-7

Manager with hospitality industry experience from international hotels, cooperate catering companies, fine dining, covering Food & Beverage, Training & Development with leading multinational corporations in Africa and Asia, including The International Convention Centre in South Africa, Huawei in China and Sheraton in China. Proven year-on-year improvement in managing all aspects of large Food & Beverage Operations with a sound reputation for dedication, creative problem solving, and outstanding achievement. Cross-culturally sensitive, able to provide strong hands-on leadership and motivation to large in-house teams. Excellent educational credentials, School of Tourism Tunisia 2 years (F&B Diploma) International Hotel School (South Africa) 3 years hospitality management. Strong interpersonal skills, results-oriented and dedicated to cost effective business solutions and customer satisfaction.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days The most successful business organizations are those that combine stability, speed and maneuverability. These companies are uniquely equipped to navigate the complexities of global supply chains, an array of often baffling cultural differences, complex international regulations, geopolitical uncertainty, and the vagaries of the capital markets. But these companies are only as good as the officers who command them-and the most successful leaders are those best able to manage and optimize their global risk. They possess a singular skill set that includes, among other things, a talent for international diplomacy... Co-authored by two global business advisors from the Big Four professional services organization KPMG, "Designed to Win" takes you inside the most successful transnational businesses to show how they address the challenges of global competition. Drawing upon their experience as senior partners with KPMG LLP (U.S.), Hiroaki Yoshihara and Mary Pat McCarthy define the seven fundamental characteristics of enduring global businesses. And, with the help of extensive case studies and interviews with executives at BMW, Caterpillar, Intel, Matsushita, Toyota and other international industry leaders, they describe global-business best practices in a range of key areas... "Designed to Win" offers you an unparalleled opportunity to learn how today's leading global companies:... Attract the best talent, leverage human capital for global excellence, and build a winning corporate culture. Drive value from internal operations and achieve continuous value creation through outsourcing and advanced business process management. Enhance cross-functional knowledge collaboration tocreate an optimal supply chain structure in a global, customer-centric organization. Establish a corporate identity, position and manage brands internationally, and use cutting-edge marketing techniques. Structure an organization for optimum value growth and optimize the value of intangible assets. Manage change globally, and manage risk using scenarios and other strategic planning tools. Cultivate the leadership qualities most in demand on the global stage and develop the next generation of corporate leaders/statesmen... Featuring battle-tested strategies from the big winners in today's marketplace, "Designed to Win" can arm you with the skills to help steer your company's global expansion.An exclusive roadmap for steering your company's global expansion to success.... "Designed to Win" was co-authored by acknowledged global business advisors who have helped companies worldwide respond to the challenges of doing business globally. Using extensive case studies and interviews with top executives, KPMG's Hiroaki Yoshihara and Mary Pat McCarthy take you inside a number of the most successful transnational enterprises to reveal how those companies' successfully navigate the risks of global expansion and achieve sustained growth in a volatile global marketplace. Here is your chance to learn important business strategies of the Global Fortune 500 and discover what they and other companies are doing to:... Position and manage brands worldwide. Build a customer-centric supply chain. Optimize their organizational structures for a global marketplace. Recruit, develop and retain the best talent. Build a unifying global corporate culture. Negotiate transnational deals. Manageglobal risk. Protect intellectual property.. Features Summary Presents an exclusive roadmap for steering your company's global expansion to success. Using case studies and interviews with executives, this book takes you inside a number of transnational enterprises to reveal how those companies' successfully navigate the risks of global expansion and achieve sustained growth in a volatile global marketplace. Author Hiroaki Yoshihara (Author), Mary Pat McCarthy (Author) Publisher McGraw-Hill Professional Release date 20060101 Pages 272 ISBN 0-07-146752-1 ISBN 13 978-0-07-146752-0