Center report

Team Management• Ensure sales agents are delivering individual- and team targets• Leadership of team• ‘Lead from the front’ – Set a positive example to agents with regards to work ethic, company culture, maintaining high energy levels, etc. • Drive a high-performance environment• Manage and motivate sales and quality performance• Conduct daily impact sessions• Conduct daily pitching sessions• Active floor-walking• Carry out weekly performance reviews and conduct weekly ‘catch-up’ meetings with agents to discuss morale, performance and areas of concernTrend Analysis• Monitor and analyse team performance on a regular basis and action appropriately• Assess and report trends that stand out (high dial count, high claims) and establish possible reasons for those• Take appropriate and timely action whenever performance is not in line with established standardsReporting • Create and publish reports detailing all aspects of team performance• Provide accurate and timely data to MGM team • Provide solutions to maintain and improve team statistics• Provide weekly attendance report• Regularly update team statisticsHuman Resources • Take appropriate disciplinary action according to the Company’s Code of Conduct • Liaise with Sales Manager and Human Resources where necessary• Conduct Performance discussions and implement Performance Improvement Plan in line with Company Policy when appropriate• Participate in recruitment activities (when needed)• Manage all team exceptions (VAC, Sick, etc.)Technical • Troubleshoot and follow up on technical issues• Raise tickets on the IT Helpdesk in a timely manner and follow up through appropriate channelsKnowledge, Skills & Experience• months experience in a similar role – preferably in a leadership position in an outbound / cold calling sales environment • Proven ability to deliver the desired business goals • Proven ability to facilitate and contribute in group interactions• Proven ability to conduct and implement coaching feedback in a sales environment • Proven ability to work in a dynamic and fast paced environment

Pauline BPO Solutions at Business Outsourcing have been helping people to improve their business since last 6 years. Pauline BPO Solutions has a team of around 75 Call Center Experts who are involved in Call Center Telemarketing Appointment Setting and Data Entry work for the last 10 years.FEATURES AND BENEFITS No. of PC : 5 PC Work slot for 20 days : 15,000 records Contract Period : 11 Months TAT : 20 Days Monthly Billing : $7005.93/- Earning/Record : $0.50/- Quality Check Report: Within 7 days, After submission of work Payment : Within 3 days, after QC report. OPERATIONAL REQUIREMENTS O/S Supported : Windows 7/8/10 RAM Required : 512 MB Hard Disk : Minimum 5 GB free space Software : Provided by our team. Compatibility : 32/64 Bit Business Fee : $2,250.00/- (50% Refundable (After 6 Successful Months) SIGNUP SCHEDULE Contract Validation : 11 Months Agreement Process : Within 24 hrs. Security Deposit : Within 24 hrs on start of work Training : 1 hr Demo Work : Minimum 48 hrs (NOTE: EMD5 is not supported on Windows 98) | BPO Outsourcing | Data Processing Services | Lead Generation | Telemarketing Services | Call Center Services | Website Design & Development Page 2 11th B Cross, HMT Layout, RT Nagar, Bangalore, Karnataka, INDIA. Call: +91-8808-456-666 Email: info@paulinebposolutions.com | Website: www. paulinebposolutions.com ACCURACY PARAMETERS 99.1% to 100% : Full Payment 97.1% to 99% : 75% Payment (Rework Optional) 95.1% to 97% : 50% Payment (Rework Optional) 90.1% to 95% : 20% Payment and No Rework 90% and below : No Payment and No Work

kitchen staff required for restaurant at gateway.  Candidates should report for an interview at LUNA ROSSA at gateway shopping center between 12 - 2 pm with a copy of there CV's. Speak to PEPE only No candidate will be interviewed at any other time and no cvs will be accepted between any other times !!! candidates must be well spoken, confident, energetic and willing to work shifts. Night transport provided to certain areas only.

GREEK SKILLS TRAINING CENTER IN RUSTENBURG Reg. No. 2015/218874/07 We do provide training Operators courses and projects. All people qualify for the training no matter your qualification / Grade and in good medical condition (healthy) . REQUIREMENTS: When you report for training you have to carry with you A COPY OF YOUR ID / PASSPORT, two COLORED ID PHOTOS and your clothes. Students Students have got a well prepared accommodation for free . We provide FREE ACCOMMODATION and FREE JOB ASSISTANCE to our students after training. We train students from all over south Africa, as well as foreign students how to operate many mechanical plants used in the construction industry. we operate through out the year except public holidays. COURSES AMONG OTHERS INCLUDE ✪T.L.B R4000 10 days ✪Forklift R2000 5 days training ✪Diesel Mechanic R8500 3Months ✪Dump Truck R5000 10 days Training ✪Excavator R4500 10 days training ✪Front End loader R4000 10 days training ✪L.H.D scoop R5000 2 weeks training ✪Grader R550010 days training ✪Mobile crane R5500 10 days training ✪On Setter Course R13500 3Months training ✪ Drill Rig R5500 2 weeks ✪Tower crane R5500 10 days training ✪ Bob cat R4000 5 days

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Join our sales support team making inroads into companies, setting up of appointments and getting customer information You need to have the following skills Be able to connect with customers on the telephone Previous telesales or call center experience Office environment experience Have a Strong personality Team player Fluent in English and Afrikaans Work under pressure Good work ethic Working hours 8 AM to !pm Salary R 7000.00 per month plus comm Please forward CV to CV@otafrica.co.za Responsibility: Secure sales appointments for sales Follow up on sales leads Data input of sales information Update CRM system daily Follow up on quotes Report back to management on sales leads Salary: R7000

PROVINCE: NORTHERN CAPE AREA: KIMBERLEY POSITION: COMMUNITY DEVELOPMENT WORKER POST REQUIREMENTS: Background in Community Development with at least 2 years’ experience Language – English, Afrikaans and any other South African language Valid unendorsed driver’s license a MUST Good admin, computer, communication and interpersonal skills DUTIES Assessment of Service Centers in the allocated areas. Establish Luncheon Clubs within the community where needed. Initiate income generating projects that are based on community and service center’s needs. Collect and give statistical data. Report writing and administration. Liaise with stakeholders in prescribed area. To share information regarding Age-in-Action’s programs and projects with communities and other stakeholders to mobolise more participation especially for our special projects / days Assist in the coordinating of events. Capacitate community based organisation.