Behaviour organisations south

Behaviour vin Organisations, South African Perspectives by Julian Barling Etc Second Edition A second impression published by McGraw & Hill in 1986 Blue cover boards are strong but rubbed, binding is tight & strong, book has pen & underlining marks in felt pen thruout book. Postage within South Africa will be R40-00 Not for sale overseas

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Understanding consumers and the way they behave is crucial to the success of any business. In these times of economic uncertainty and reduced customer expenditure, ensuring that the consumer's wants and needs are met, forms part of the strategic planning of all organisations - big or small. Consumers, by means of their buying behaviour, exert influence on businesses and compel them to act in certain ways. Understanding consumer behaviour is therefore imperative, as it provides information to businesses on how to plan their marketing activities and sustain themselves as commercially viable and useful entities. Features Summary Understanding consumers and the way they behave is crucial to the success of any business. In these times of economic uncertainty and reduced customer expenditure... Author Pierre Joubert Publisher Juta Legal and Academic Publishers Release date 20131215 Pages 187 ISBN 1-4851-0230-8 ISBN 13 978-1-4851-0230-4

Buy Practising training and development in South African organisations for R530.00

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours South Africa has one of the highest rates of extreme violence cases in the world, which has created a critical need for counsellors to be trained specifically in this area. In Trauma counselling: Principles and practice in South Africa today, a team of academics and practitioners have compiled a hands-on, yet theoretically grounded and evidence-based South African textbook on counselling victims of trauma. The first part of this publication focuses on the range of potentially traumatic events that commonly occur in South Africa. It clearly describes themes related to traumatic events and traumatic stress and introduces the basic principles of trauma counselling. This section also focuses on how traumatic stress may manifest in different client groups. The second part aims to familiarise students with a range of strategies suitable for trauma counselling, such as brief interventions, cognitive behaviour therapy, the narrative approach, strength-based interventions and integrated or alternative approaches. The final chapter is a personal one, in which the authors reflect on the lessons they have learnt from their own practice and the techniques they have developed to protect themselves from vicarious trauma. Features Summary South Africa has one of the highest rates of extreme violence cases in the world, which has created a critical need for counsellors to be trained specifically in this area. Author Alida Herbst (Author), Gerda Reitsma (Author) Publisher Juta & Co Release date 20151201 Pages 304 ISBN 1-4851-0372-X ISBN 13 978-1-4851-0372-1

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 8 working days In this fully revised edition of A Guide to Dragonfl ies & Damselfl ies of South Africa, all164 species known to occur in South Africa, Lesotho and Swaziland are described and illustrated, grouped according to family (six dragonfl y and six damselfl y families). The species entries feature scans of live insects (close-up and side-view images) and photographs of specimens in their natural environment and showing key behaviours. Detailed descriptions focus on size, identifying features and occurrence. An introductory chapter unpacks the life cycle, behaviour, biology and breeding of this fascinating group of insects. Presented in a classic field guide format, this revised edition now also features: - Expanded annotations to all illustrations, highlighting diagnostic features to ensure accurate identifi cation - New distribution maps - Additional colour plates and photographs Beautifully presented, informative and authoritative, this book will appeal to anyone with an interest in South Africa's insect life, and to nature lovers in general. Features Summary In this fully revised edition of A Guide to Dragonflies & Damselflies of South Africa, all 164 species known to occur in South Africa, Lesotho and Swaziland are described and illustrated... Author Michele Tarboton (Author), Warwick Tarboton (Author) Publisher Struik Nature Release date 20190529 Pages 224 ISBN 1-77584-700-4 ISBN 13 978-1-77584-700-7

Research shows that successful businesses are those where employees are really engaged - how do they achieve this? Complex organisation initiatives or something more personal? In today's world of work we have forgotten a simple truth: the power of authentic, two-way, human conversations to build relationships, trust, and engagement. This book comes from 30 years of learning from world-class organisations, tried and tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage. 5 Conversations will help the reader to dramatically improve trust, relationships, motivation and performance at work; build a better business by developing successful relationships; engage their personnel. Format:Paperback

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa. Contact centre operations is a relatively new industry. Several South African agencies, institutes, organisations and professional bodies are promoting and developing it in order to satisfy international and national market demands. Accordingly, additional information, knowledge and experience are needed to improve on how organisations integrate core business processes into these centres. In response to this need the industry is now being represented in higher education. Extensive supplementary material has been created to go with the main text. A CD enclosed with the title contains material for the student/CSR, which includes a comprehensive set of questions, role-plays, assignments and an industry-specific dictionary. The lecturer support material, which includes industry-specific video clips, the answers to the student questions and the industry. Features Summary Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa.. Author Dennis Farrell (Author), Esther Hoffmann (Author), Neil Lilford (Author), Michael Cant (Author), Mariaan Ellis (Author) Publisher Juta Legal and Academic Publishers Release date 20071107 Pages 452 ISBN 0-7021-7704-0 ISBN 13 978-0-7021-7704-0

Subtitle: Some History of Natal and Zululand Author: Mr Daryl O'Connor Publisher: Daryl O`Connor (2013) ISBN-10: 0620570482 ISBN-13: 9780620570480 Condition: Very Good. Light wear to cover, edges and corners. Binding: Softcover Pages: 260 Dimensions: 24.5 x 16.9 x 1.5 cm +++ by Mr Daryl O'Connor +++ South Africa has a really rich and varied history, probably best known for gold and diamonds, the Boer War and the Zulu war - there is just so much more! Sugar has been the major economic activity in what is now Kwazulu Natal,  formerly Natal and Zululand for nearly 200 years. It has been a story of clashing worlds and cultures, Western and African, Imperialism, settlers coming to a new land to make new lives, making of great fortunes, creation of dynasties, conflict and treachery leading to war between the settlers and the Zulus and finally the conflict between the powerful old families leading to a massive takeover battle leading to consolidation of the industry into two massive organisations operating internationally.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days "Each of the contributors to the work are world class scholars. The editors are similarly elite at their game. In addition, all parties have had a chance to refine their act to the point (now) where they have created something truly indispensable for the serious student of comparative employment relations." - Anthony Gould, Laval University, Canada "The most enduring and valuable book in the field of international and comparative employment relations in the last 30 years, the sixth edition covers advanced and emerging economies with insightful theoretical implications from a comparative perspective." - Dong-One Kim, Korea University; incoming President ILERA "This latest edition is another major contribution by a group of eminent scholars in the field. It serves to promote the study of comparative employment relations in the current context of globalisation, which is also of topical interest to the International Labour Organization (ILO)." - Guy Ryder, Director-General, ILO Established as the standard reference for a worldwide readership of students, scholars and practitioners in international agencies, governments, companies and unions, this text offers a systematic overview of international employment relations. Chapters cover the UK, USA, Canada, Australia, Italy, France, Germany, Denmark, Japan, South Korea, China and India. Experts examine the context of employment relations in each country: economic, historical, legal, social and political. They consider the roles of the major players: employers, unions and governments. They outline the processes of employment relations: collective bargaining and arbitration, consultation and employee involvement. Topical issues are discussed: non-unionised workplaces novel forms of human resource management labour law reform multinational enterprises networked organisations differences between Asian and western companies small and medium-sized enterprises migrant workers technological change labour market flexibility pay determination This sixth edition has an emphasis on globalisation and comparative theories, including concepts of convergence. It offers a new framework for varieties of capitalism in the introduction, and concludes with an insightful account of the forces shaping employment relations in the world economy. Features Summary 'By far the best and most widely used contemporary comparative industrial relations book' - Sarosh Kuruvilla, Cornell University Author Greg J. Bamber (Editor), Russell D. Lansbury (Editor), Nick Wailes (Editor), Chris F Wright (Editor) Publisher Sage Publications Ltd Release date 20150928 Pages 448 ISBN 1-4739-1155-9 ISBN 13 978-1-4739-1155-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 13 working days It probably took a fraction of a second from the knock - a single bang - to the opening of the door and the entry of an unexpected visitor into the room. They had just finished their lunch. The unannounced visitor...simply pretended that everything was normal. There he stood - unfazed and somehow gigantic in his presence. The room had suddenly been invaded by a man who was to be a landmark in the lives of the trainees... The book opens in China, 1962. Andrew Mlangeni is one of a small select group undergoing military training. The unannounced visitor is Mao Tse-Tung. While still at school, Andrew Mlangeni joined the Communist Party of South Africa and also the ANC Youth League. These were the organisations that shaped his values. Decades of resourceful activism were to lead to his arrest and life sentence in the Rivonia trial. Mlangeni's lifelong commitment to the struggle for liberation reverberates with other biographies of leading figures. His perspective comes from a somewhat ambiguous position in the hierarchy of liberation leaders. Mlangeni was selected as one of the first-ever six members who received military training in China before the formation of Umkhonto we Sizwe. He seems to have been chosen because he was a dedicated, intelligent and dependable operative, rather than a leader. Even after his release after 25 years on Robben Island, Mlangeni was not given a senior position in the post-apartheid democratic government. 'I was always the backroom boy,' says Andrew Mlangeni about himself. This story of an ANC elder is a rigorously researched historical record overlaid with intensely personal reflections which intersect with the political narrative. Above all, it is one man's story, set in the maelstrom of the liberation struggle. This biographical project has been developed for, and published in conjunction with, the June and Andrew Mlangeni Foundation. Features Summary Andrew Mlangeni is one of a small select group undergoing military training. The unannounced visitor is Mao Tse-Tung. While still at school, Andrew Mlangeni joined the Communist Party of South Africa and also the ANC Youth League. Author Mandla Mathebula (Author), Kgalema Motlanthe (Foreword by) Publisher Wits University Press Release date 20170501 Pages 218 ISBN 1-77614-086-9 ISBN 13 978-1-77614-086-2

A scientific safari and a personal memoir celebrating the enigmatic dignity of the worlds' largest land animal. As a child in South Africa, spending summers exploring the wild with his boyhood friends, Lyall Watson came face to face with his first elephant. From that moment on, Watson's fascination grew into a lifelong obsession with understanding the nature and behaviour of this impressive creature, Around he world, the elephant - at once a symbol of spiritual power and physical endurance - has been worshipped as a god and hunted for sport. In this portrait of the elephant, the author draws from scientific research, anthropological studies, and personal experience to document the animal's wide-ranging capabilities to remember and to mourn; and he reminds us of its rich mythic origins, its evolution, and its devastation in recent history. Part meditation on an elusive animal, part evocation of the power of place.

 Ladysmith By Ruari Chisholm First Edition 1979 | Published by Osprey Publishing Limited, London B & W photos, maps and drawings included. Book condition: Hardcover with dust jacket intact (very slightly worn). Page edges slightly marked.  On New Year's Eve in1899, as the rest of the world celebrated the sawn of a new century, British eyes were focused firmly on the obscure town Ladysmith in South Africa, where the Anglo Boer War was at its height. There, 12 000 of the cream of Britain's regular army were besieged by a force Boer burghers, far inferior in number and resources but determined to inflict a shattering blow on British imperial ambitions. The string of defeats they had already meted out to the battle-hardened troops of one of the world's undoubted super powers had proved their firmness of purpose and stunned both the British and foreign observers alike.  This epic siege, which lasted from October 1899 to early March 1900, and the story of the battles to bring about Ladysmith's eventual relief, is the theme of this enthralling book. Utilising much hitherto unpublished information from contemporary sources in both Britain and South Africa, Ruari Chisholm tells the complete story of the campaign. He sees it not only as a military affair consisting of battles, bombardments, attacks and counter attacks, but also as a case study of human behaviour, Boer and British, solider and civilian.