1st line support

A IT: 1ST LINE SUPPORT BBBEE position has become available in ALBERTON (MEYERDAL). The ideal candidate’s responsibility will be to assist customer and technicians with IT related issues.   MINIMUM REQUIREMENTS: ·         Knowledge of CPANEL, Linux, Outlook, Mikrotik, Wireless; ·         English, Afrikaans, African language; ·         Technical knowledge and know how; ·         Prepared to work after hours from time-to-time; ·         Assist with installations or repairs; ·         Good problem solving skills Qualifications: A+, N+, MCSE or MTCNA Salary: R – R per month dependent on experience. Commencement:  Immediate To apply, kindly forward your CV to . Should you not be contacted by a consultant within two weeks after submitting your CV, please consider your application as unsuccessful.

1st line Analyst   Networkers International is looking for talented support analyst for a well established organisation who can contribute significantly to the team. This position is located in Durbanville in Cape Town. You’ll be working in a fast-paced but casual environment with highly talented peers. Each member of the team is valuable and extremely hard working.     In order to be considered for this position you will need:   Grade 12 or equivalent SA Citizen Remote support experience Desktop and printer troubleshooting experience Network administration Microsoft office (outlook, excel, word, PowerPoint) administration Network troubleshooting skills   Desirable qualifications:   ITIL Foundation MCSE MCP Certified MCDST Certified   This is one of the best organisations to work for as an IT Professional. Our client only hires the best!   Please note this is a 8month contract position with possible renewal or permanent placement dependent on skill and experience level.     If you feel that you meet the above requirements then email your cv to Shiyaam.Vanharte[at]NetworkersPlc.com   If you do not hear from us within 2 weeks please consider your application unsuccessful. 

We require an accomplished IT Support Representative with a minimum of 1 years experience within a service desk environment to deliver telephonic and remote support to a range of clients within London and throughout the United Kingdom. You will be based at our Cape Town office and will work with a team in a service desk environment. Essential Skills: MCP in Windows 7 or 8 Experience of Supporting Microsoft Windows Server  At least 1 years experience of providing telephone support for Windows desktops and desktop applications including Microsoft Office Experience of TCP/IP networking and troubleshooting including Local and Wide Area networking Experience with backup and restore of servers using Backup Exec. Knowledge of the following would be beneficial: routers, switches, firewalls (Sonicwall/Cyberoam), VPN’s, Mobile devices IOS & Android. Well-developed problem solving skills. A logical approach to problem solving. Excellent telephone communication in English. Excellent written communication in English. Other languages a bonus. Role: Provide first-line remote support to all clients. Respond to allocated calls within contracted service levels (SLA's). Appropriately categorize, prioritize and monitor tickets and service requests, escalating those which you cannot resolve in a timely and efficient manner. Keep open tickets up to date and communicate updates with customers. Deliver an exceptionally high level of customer service to all our clients. Always take that extra step to exceed customer’s expectations. Produce accurate and detailed technical documentation. Update documentation produced by others. Actively contribute to on-going process improvement within the service desk Perform other duties or special projects as assigned Documenting solutions and workarounds to problems Please contact us for application instructions.

R PA We are looking for a qualified individual who 1. has an IT qualification. Can be a certification or diploma 2. has their own transport and drivers license 3. is comfortable to present and sell solutions in English to various high profile clients 4.  is an analytical thinker 5. is able to get to the East rand easily 6. has one year working experience 7 is looking for a lucrative career  

Midrand Salary: Market Related Job Type: Permanent Sectors: IT Reference: 61943 Apply before Aug 12 2023 | 61 Days left Apply

Business Support Engineer Cape town R – R per month       The business support engineer will be required to act as the first line support and function as the 1st point of contact for the company Responsibilities:  Working on site with the client to manage and assist with Business Support.  Supporting the projects implemented and being implemented.  Resolving queries from both customer and trading partners.  Proactive management of any possible problem areas.  Providing 1st line support to client and suppliers through telephone & email.  Correct identification of customer problems, logging, escalation/resolution & feedback.  Proactive monitoring, identification & resolution of possible problems.  Co-ordinating activities with the various help desks.  Growing the business with the client to the benefit of the client.  Proactive Monitoring of Supplier Data.  Client and Supplier Education  Reacting on incorrect data to get it resolved with Supplier  Getting correct data into clients ERP  Identifying and communicating potential new business to Management  Escalate potential problems with the client to the Management  Monitoring of the on-site adapters Please email cv to  and quote kr425 in the subject line or fax cv to and quote KR425

Beautiful Root Chakra necklace manufactured in SA by Dandelion.  The root Chakra is also known as Muldhara, which is a combination of two Sanskrit words namely Mula or the Root and Adhara or the support. A blockage in this chakra can result in excessive fear, anxiety, depression which can be overcome through stimulating energy flow through this chakra. Ultimately, the root chakra represents our carnal connectivity to the physical. It is the point of contact with the physical world and the chakra through which we are able to channel earthly chi / energy into bodies for the purposes of healing and sustenance.  Element: Earth Physical location: Base of the spine Organs associated: Vertebral column, Foot, Blood, Leg, Bone, Tooth, Skeleton LAUNCH SPECIAL PRICING! 

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IASA001 Consultant Name: Damian Sin Hidge

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge

My client based in Bellville is currently looking for 2 x Application Specialist / System Support (Pharmaceutical Solutions) resources to join them on a permanent basis   A dynamic and fast growing IT Business Solutions Company specializing in Pharmaceutical Solutions, are looking for additional Application Specialist / System Support consultants with thorough retail experience, to support our existing customers. If you have a formal IT qualification, and meet the criteria below, then this job is for you. South African Citizens ONLY.   MAIN PURPOSE OF THE JOB: To plan, manage and support tactical IT projects and perform all support activities within the specified wholesaler area.     TASK INFORMATION To plan and manage all activities within the area of technology and within his/her responsibility ·      Monitor and control allocated human and material resources ·      Manage re-active tasks ·      Planning, managing and controlling tactical projects within the specified environment ·      Managing Third-Party software releases ·      Software configuration ·      Manage project dependencies, team and stakeholder relationships as it relates to the project ·      Co-ordinate and integrate activities across multiple functional lines ·      Provide back-up to relevant managers To ensure timely and effective communication with the project  team, the project stakeholders and the business support users ·      Liaise with other managers within the ICT functions and within the business ·      Manage user expectations through regular communication with the user group To effectively manage the day to day IT operations within the specified area ·      Create procurement orders and change requests ·      Follow-up of procurement orders and change requests ·      Monitoring and following up of all open service desk calls ·      Identify and resolve any support call trends ·      Handle any relevant support issues ·      User Support in the specified area ·      2nd Level Support for specified area; support for 1st level support on service desk ·      Train 1st level support To efficiently manage vendor relationships  and deliverables within the    specified IT environment ·      Investigate new technologies within the specified area ·      Manage software bug list with vendors ·      Vendor call management ·      Manage SLA with vendors ·      Schedule change requests with vendors   REPORT STRUCTURE ·      Report to the IT Systems Manager   JOB RELATED EXPERIENCE ·      5 years Experience within an IT support position - Essential ·      3 Years Experience in a Retail / Wholesaler industry - Essential ·      3 Years Experience in a Pharmaceutical industry and systems    FORMAL QUALIFICATION ·      IT related Diploma / Degree - Essential   ESSENTIAL JOB RELATED KNOWLEDGE ·      5 years Broadly skilled in information and communication technology ·      5 years Knowledge of all stages of systems development from specification to implementation ·      Change management ·      Minimum 3 years experience in supporting or working with a Dispensing Management Solution    DESIRABLE JOB RELATED KNOWLEDGE   ·      Exposure to vendor management ·      Exposure to Project Management ·      Software development Background   REQUIRED SKILLS ·      Problem solving skills ·      Interpersonal skills ·      Communication skills ·      MS Office suite ·      MS Project ·      MS SQL ·      Project Management - DESIRABLE   If you meet these requirement please submit your cv and a recruiter will be in contact if you have been shortlisted  

Attending to logged calls that could not be resolved on first line support being hardware related. Assisting with login related problems which cannot be resolved over the phone because of hardware failure, e.g. keyboard, network. Providing telephonic first line support, to users to solve minor Information Technology problems such as email, network, power and basic software issues. Performing general preventative maintenance tasks on computers, laptops, printers and any other information technology peripheral equipment by cleaning and reseating peripherals. Installing, upgrading, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Setting up of user accounts on printer consoles in order to allow for users to be able to utilize the scan to email functions. Collecting and delivering computer hardware to/from the users. This will include the installation of repaired equipment at the user’s workplace, preparation of new equipment and installation and setup of the users. Assisting with asset recording and the updating of asset numbers by recording details & specs of all equipment on a specified form & placing a numbered barcode on equipment. Replacing failed computer components. By troubleshooting the component and confirming that it is faulty, request for purchase of a new component, securely slot into specific slot, install drivers which is done from cdrom or disk, change settings and test which is done from within the operating system. Assisting the users with printer repairs such as paper jams in their printers and faulty printer cables. Resolving any network related printing issues by troubleshooting the printer and network, recapturing the printer port on the network, re configuring the printer settings and network setting on the printer console. Installing any new client related equipment such as PCs, printers, scanners etc. according to standards set. Maintaining up to date knowledge of emerging technology trends and developments over a broad range of information technology. Escalating unforeseen or exceptional events to the Senior IT Support Practitioner for further escalation if needed. INSTALLATION, CONFIGURATION AND MAINTENANCE OF LOCAL (LAN) AND WIDE AREA NETWORK (WAN) Desired Qualifications

Female Support Consultant position in Somerset West available. Permanent position, but initially 3 month contract period. Duties: Providing first line support to clients making use of company's two software applications. Assist with training, installation, set up and testing. Client service. Requirements: Preferred qualifications - IT Diploma; Computer Literate; Wellness. Good computer literacy and English communication skills. Prefer IT support experience. Previous work experience in customer services in the Wellness Industry is essential. Hard working, willing to learn and grow with company and ability to multitask. Under 30 years of age preferable. Salary: R - R per month. Benefits: 15 day annual leave; casual work environment; flexible work hours Trading hours: Mondays to Fridays: 8hh30 Start date: Immediately.

Mach-Three 1st (130A) Air-Cooling Mech Torch Full Nozzle Pack of 20, 122013 SKU: P-METALWISE/3N20 from Buythis.co.za Online Store Price: R699 excl. valid at 2022-04-20 https://buythis.co.za/p-metalwise-3n20# HE3ADSYS/BUYTHIS/P-METALWISE/3N20 Consumables / Plasma Cutting Consumables / MetalWise Original Consumables MetalWise Mach Series Plasma Torch and Consumables Care, Optimization and Assemble Demonstrated https://youtu.be/rBLYsTF6Qd0# --- Buy Mach-Three 1st (130A) Air-Cooling Mech Torch Full Nozzle Pack of 20, 122013 Online and Save: https://buythis.co.za/p-metalwise-3n20 # http://www.WellDone.co.za/SKU/P-METALWISE-3N20 # https://youtu.be/rBLYsTF6Qd0 # http://PlasmaConsumable.co.za/P-METALWISE/3N20 # --- Mach-Three 1st (130A) Air-Cooling Mech Torch Full Nozzle Pack of.. Buythis.co.za P-METALWISE/3N20 Price: R699 excl Order Online at https://buythis.co.za/p-metalwise-3n20#. Or WhatsApp 0606006000 / 0722222211 Call 0215553250 / 0878027106 (Cape Town), 0113971429 / 0878025368 (Johannesburg) Shipping Nationwide === https://buythis.co.za/# https://uvinks.co.za/# https://raycut.co.za/# https://acrorip.co.za/# https://am.co.za/# https://prevision.co.za/# https://welldone.co.za/# https://toolings.co.za/# https://ambitious.co.za/# https://machinery.support/# https://direct-to-film.co.za/# https://cncu.co.za/# https://softwaretraining.co.za/# https://cornerstone.co.za/# Johannesburg Fourways Southern Suburbs Diep River Eden Knysna West Coast Flamingo Vlei Cradock West Rand Westonaria Durban City City Centre Kroonstad Somerset East Johannesburg Lenasia Stock Code: bt-p-metalwise-3n20 Items Available: 1 Stock ID: bt-p-metalwise-3n20 Send WhatsApp to 0606006000 Johannesburg Branch: Unit 7 Burns Business Park, 12A Jet Park Road, Jet Park 087 802 5368 / 011 397 1429 Cape Town Branch: Unit 6 Alternator Park, 7 Alternator Ave, Montague Gardens 087 802 7106 / 021 555 3250

Mach-Three 1st (130A) Air-Cooling Machine Torch Shield Pack of 5, 123013 SKU: P-METALWISE/3C5 from Buythis.co.za Online Store Price: R489 excl. valid at 2022-04-26 https://buythis.co.za/p-metalwise-3c5# HE3ADSYS/BUYTHIS/P-METALWISE/3C5 Consumables / Plasma Cutting Consumables / MetalWise Original Consumables MetalWise Mach Series Plasma Torch and Consumables Care, Optimization and Assemble Demonstrated https://youtu.be/rBLYsTF6Qd0# --- Buy Mach-Three 1st (130A) Air-Cooling Machine Torch Shield Pack of 5, 123013 Online and Save: https://buythis.co.za/p-metalwise-3c5 # http://www.WellDone.co.za/SKU/P-METALWISE-3C5 # https://youtu.be/rBLYsTF6Qd0 # http://PlasmaConsumable.co.za/P-METALWISE/3C5 # --- Mach-Three 1st (130A) Air-Cooling Machine Torch Shield Pack of 5,.. Buythis.co.za P-METALWISE/3C5 Price: R489 excl Order Online at https://buythis.co.za/p-metalwise-3c5#. Or WhatsApp 0606006000 / 0722222211 Call 0215553250 / 0878027106 (Cape Town), 0113971429 / 0878025368 (Johannesburg) Shipping Nationwide === https://ambitious.co.za/# https://welldone.co.za/# https://buythis.co.za/# https://direct-to-film.co.za/# https://prevision.co.za/# https://am.co.za/# https://toolings.co.za/# https://machinery.support/# https://acrorip.co.za/# https://cncu.co.za/# https://uvinks.co.za/# https://raycut.co.za/# https://cornerstone.co.za/# https://softwaretraining.co.za/# Johannesburg Rosebank Atlantic Seaboard Green Point & Waterfront Johannesburg Rosebank Cape Town Woodstock Johannesburg Southgate Postmasburg East Rand Alberton Pretoria / Tshwane Bronkhorstspruit Hartswater Johannesburg Roodepoort Stock Code: bt-p-metalwise-3c5 Items Available: 1 Stock ID: bt-p-metalwise-3c5 Send WhatsApp to 0606006000 Johannesburg Branch: Unit 7 Burns Business Park, 12A Jet Park Road, Jet Park 087 802 5368 / 011 397 1429 Cape Town Branch: Unit 6 Alternator Park, 7 Alternator Ave, Montague Gardens 087 802 7106 / 021 555 3250