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POSITION: CLIENT RELATIONS CLERK Company is situated in George Western Cape DEPARTMENT: ENQUIRIES Email your application along with your salary expectation to: or fax to: 086 246 2493 for the attention of Ursula du Toit. Closing date: Friday 18 March 2016 GENERAL JOB DESCRIPTION: Customer Service. General point of communication between the PDA and Debt Counsellors and handling of telephonic as well as electronic enquiries between the PDA and the Debt Counsellors (Hereafter referred to as DC’s). Assisting DC’s and ensuring satisfaction with all services received from the PDA. JOB REQUIREMENTS: Ability to work under pressure and to meet deadlines. Customer Service Orientated. Professional behaviour both toward colleagues and clients. Friendliness. Willingness to help. Ability to function in a team environment as well as independently. Experience in Customer Service Environment will be advantageous SKILLS / EDUCATION Gr. 12 Computer Literacy; especially Word, Outlook and Excel. Fully Bilingual. (Afrikaans/English) However a 3rd language will definitely be to your advantage. Good communication skills, both verbal and written. Good telephone etiquette. Good interpersonal skills. Problem Solving Skills


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