Services software development
SOFTWARE ENGINEER SCALA /JAVA DEVELOPMENT
Software Engineer - Full Stack, JHB North. Build and maintain a high performance, scalable system Improve the reliability and quality of core systems Work in a hands-on, collaborative environment Communicate with various project stakeholders to clarify requirements, communicate testing plans, completion dates, and expected outcomes Code using Scala and Java Rapidly identify and fix bugs Solve complex problems Experienced in the design and development of RESTful web services using a major JVM based web framework (e.g. Play, Dropwizard, Spray) Solid understanding of the full web technology stack (e.g. HTTP, cookies, headers, asset loading, caching) Coding experience using a functional language Experience applying Test Driven Development and engineering best practices (peer review, estimation, agile design, etc) Strong Unix/Linux skills Bachelors degree in a Computer Science related field or relevant experience E-mail CV: -
SOFTWARE SUPPORT MANAGER
It's fun to work in a company where people truly believe in what they're doing. We're committed to bringing passion and customer focus to the business of enterprise applications. We work hard and we're serious about what we do. But we like to have a good time too. In fact, we run our company with that principle in mind every day: One of our core values is fun. Do you have what it takes to manage a high performing team that continuously provides outstanding Customer support? Are you ready to take your knowledge of applications, collaborating and problem solving to help your team resolve customer issues? We have a position open for a Customer Support Manager with experience in the areas of customer support for software applications. The team includes technicians who support the following areas: Operations, Integrations, Web applications/services and Functional Support I.E. Financials, Reporting, database management, etc. This position requires a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to projects, customers, and fellow employees. Some Daily Tasks • Manage a team specializing in areas mentioned above - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with SLAs. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications and expectations within Adept Software as well as with their customers. • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Schedule 24X7 support coverage. It would be really nice if you had: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Understanding of the courier industry operations and daily needs It is essential that you have: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution time frames and conflicting/competing priorities. • Passion for customer service.
Our client is looking to fill the position of Software Tester at their offices based in the Southern Suburbs. Your primary role will be the development and testing of software relating to products and services, making sure they are fault free and meet company requirements. The ideal candidate would be a self driven individual with a proven track record in software testing. Rqsuirements: A BSc degree or relevent IT diploma Minimum of 5 years software testing experience Experience in setting up test cases and test automation A strong understanding of IT development Sound knowledge of various programming languages Our client is looking to fill the position soonest so your availability is important. Please include "Application for Software Tester" in the subject line. Should you require any additional information on this vacancy feel free to contact Seanne on . For more exciting job opportunities follow RQ Squared HR Solutions on Facebook.
Cape Town (Western Cape)
SOFTWARE TESTER TOKAI
A vacancy exists for a Software Tester. The primary focus of this position is the development and application of appropriate tests to ensure that the software related products and services are fault free and meet specified requirements. The successful candidate will need to have: A BSc degree or relevant IT diploma; A minimum of 5 years software testing experience; Experience in setting up test cases and test automation; A strong understanding of the IT development environment; A Sound knowledge of different programming languages. You will also need to have the following technical skills: SQL and Object Orientated Language. Please forward a summary paragraph of your experience and skills and email a detailed cv to and indicate your salary expectation and notice period.
SOFTWARE TESTER (12 MONTH CONTRACT)
To start soonest A vacancy exists at our campus in Westlake Business Park (Westlake, Cape Town) for a software tester. The primary focus of this position is the development and application of appropriate tests to ensure that AAGroup software related products and services are fault free and meet specified requirements. Reporting to the team lead, you are a self-driven individual with a proven track record in software testing. As software tester you will be responsible for: Understanding the functional specification Translating the specification into appropriate system test cases Writing and running test programs and test cases Identifying inconsistencies/bugs and their cause Managing the bug repair process – in conjunction with the developer Signing off test cases Working with large volumes of data through calculations Recording time and billing Identifying, understanding and applying new technology and trends when developing test cases Skills required: A BSc degree or relevant IT diploma Two to five years software testing experience Experience in setting up test cases and test automation A strong understanding of the IT development environment A sound knowledge of different programming languages Technical ability in: SQL; Object Orientated Languages Personal skills/attributes: Able to deal with internal and external client pressures Analytical ability Attention to detail Customer service excellence High performance approach Planning and organising skills Quality focus Team player Please email a detailed CV to [[email@example.com]]. In the email subject line include: “ Application for Position: Software Tester ”. Salary: R21,000 - R32,000 We receive a high volume of applications for each post. If you have not heard from us within two weeks of the closing date then please assume that you have not been successful on this occasion.
If you are looking to join a reputable company based in Cape Town, then here is the perfect opportunity just for you. My client is urgently looking for a star Developer to join their team to take their company to new heights. If you are interested and meet the necessary requirements, apply for the position by sending us your CV and we can help you secure you the perfect position. Key Requirements: • 3 – 5 years’ development experience • Experience working with C# ASP.Net, MVC, Entity Framework, SQL, and Web Services • Familiar with Agile, Scrum and Sprint concepts • Bachelor’s Degree in Information Technology or Computer Science Should you meet the requirements for this position, please contact Caren or Tania on 215 - show phone - or alternatively visit our website on http://www.goldmantech.co.za. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
Cape Town (Western Cape)
EXPERIENCED AND TALENTED C# SOFTWARE DEVELOPER,
Our company is looking for an experienced and talented C# Software Developer, who desire to make an impact and accelerate his or her career. REQUIREMENTS: Ability to design, develop, test and document all development tasks. Strive to work toward the highest technical level of all phases of applications systems analysis and programming activities Provide guidance and mentoring to associate developers in new technologies and best practices. Proven leadership experience. Must be able to provide guidance to team members. Apply good judgment in developing code to address business specifications. Contribute to detailed design of assigned architectural components or services. Able to create the necessary unit and validation test cases for all developed software. Provide assistance and consultation to QA analysts on system integration and testing. Self-motivated with ability to take on tasks with some direction from technical leads. Take pride in the code you present. BACKGROUND/EXPERIENCE: 5 + years of experience full stack development using C#. 5 + years of experience with ASP.NET MVC or equivalent web design experience 8 + years of experience software development and solution design Experience with database development MS SQL Server including proficiency in TSQ Experience with Web Services such as: SOAP, WCF, RESTful service. Strong mentorship experience and skills. Good business acumen Excellent communication and team collaboration skills with ability to engage with technical and non-technical stakeholders. Ability to translate abstract business needs into a functional product. Experience in an Agile environment such as Scrum or Kanban. Good knowledge of Object Oriented Programming and common design patterns. Ability to analyze, solve problems and work with the team to identify and fix the root cause of the problems. EDUCATION The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. ADDITIONAL JOB INFORMATION: Thrive in a chaotic, work hard, play hard environment. Our ideal candidate is a winning combination of personality and technical know-how and will work in a collaborative environment to create innovative, high quality solutions. In this role, you will be responsible to design, develop and maintain software that adheres to company coding and industry standards. You will ensure proper source control management, build and test automation, disciplined configuration and deployment. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued Please email CV's and transcripts to hello(at)bluewolfdesign.co.za
GAMING AND SOFTWARE STUDIO
We are a software development, game development and gaming studio company who opened in December of 2016. Our aim is to do the first gaming session at the end of April with a massive opening expo on the same grounds. Services we offer: * Gaming studio (LAN) * Software Development * Gaming development * Network installations * Technical repairs We are currently running opening specials as this is a start up company. Please feel free to contact us on 842 - show phone - 4 for more information on our products and services. (Watssap messages accepted)
COMPUTER SERVICES PORT ELIZABETH
At Boot Systems Go, we offer the most effective and customisable desktop computer solutions and services to ensure optimum efficiency and usability for your desktop computer(s) and to tackle any problems you may be facing thereof. We also provide the following IT Services in Port Elizabeth: E-marketing services and expertise Mobile application and software development Advanced networking solutions and services Website design, development and hosting services Social media management services and SEO services. We also offer hardware installations, restoration and optimization including custom computer builds, installation and maintenance and laptop repairs and maintenance to ensure that your hardware and software is up-to-date and hassle-free. Enquiries: Call or reply to this advert.
COMPUTER REPAIRS, DATA RECOVERY AND GENERAL I.T SERVICES
Hi Guys, Are you having computer troubles? I offer the following services: • CCTV supply and installation with remote viewing (Access your cameras from anywhere in the world on your smart phone, tablet, PC or Laptop and monitor your home or business.) •Microsoft Windows upgrades and Installation (Windows and Windows 10). •Data Backup. •Data Recovery (recover data lost due to accidental deletion or formatting of Flash Drive or Hard Drive). •Virus cleaning and installation of anti-virus. •Software installations and updates. •Printer installation and configuration. •Configuring of email accounts on mail clients (Outlook, Mobile Device, etc.). •Desktop computer and Laptop upgrades and repairs. •Hardware installations.(Laptop and Desktop). •Sales of computer hardware, software, accessories and consumables. •Router configuration and setup. (Setup secure Wi-Fi, Wi-Fi extenders.). •Basic network setups. •Home theatre installations. •Website design and development and general advice for setting up your very own website. •Software Development. •Custom PC Builds (Tell me what you want in your PC and I will build it for you). If you have an I.T related query that does not match any of the above listed items, please feel free to contact me for more information. FREE PICKUPS AND DELIVERIES FOR ANYONE RESIDING IN THE STANGER AREA. HOUSE CALLS CAN ALSO BE ARRANGED. Web: www.zenithit.co.za Email: Cell/ Whatsapp: Price list available for download here: http://www.zenithit.co.za/Downloads.html Looking forward to hearing from you.
CAPE TOWN, SOUTHERN SUBURBS BASED MID LEVEL C# SOFTWARE
Cape Town based IT Services business seeks a Mid Level C# Developer. The applicant ideally with a relevant IT degree/certification and a minimum of 5 years development experience must be confident in the delivery of projects from specification development to deployment and in line with software development life cycle best practice. Minimum Requirements and Qualifications - Matric - IT Degree or national diploma from a University - Minimum of 5 years' experience developing C# applications - Understanding of business processes in order to build appropriate solutions Skills/Knowledge - C# - Microsoft SQL and Transact SQL - ASP.NET - Knowledge of DevExpress Components beneficial - JSON - WCF - Development for mobile devices beneficial Salary R 20 000 - R30 000 pm (dependant on experience). If Interested send your CV to firstname.lastname@example.org
PROFESSIONAL WEBSITE DEVELOPMENT & HOSTING AND PUBLISHING
Virtual Hub Publications Ltd is a publishing and development company engaged in professional website development/design and hosting,, publishing and printing of flyers, Student and Staff ID cards, business cards, award certificates, name tags, T-shirt printing, Database Management services, videography and photography, printing of magazines and catalogs, system (software development) and more. For enquiries, visit our website on http://www.veehub.co.za +
AIRLINE RESERVATION SYSTEM, AIRLINE RESERVATION SYSTEMS, AIRLINE RESERVATION SOFTWARE
Airline Reservation System, also known as ARS, is an online system for end users to search and book airline / flight tickets. Technically its also considered as the user side system for airlines or GDS systems. Being a web based system, airline reservation system lets travelers search the global destinations, book & generate the PNR by making payment online. The system consists of the exchange of data through the global distribution systems sub as Amadeus, Galileo / Travelport or Sabre, which consolidates the worldwide airline availability and pricing information and share through web services APIs / XMLs. Using these web services on airline reservation system interface, the information for the airline availability & pricing can be published on a user friend GUI interface. End user can select the flight and proceed for the booking. http://www.provab.com/airline-reservation-system.html http://www.provab.com/get_quote.html Demo: http://www.youtube.com/watch?v=MrUwN14KWBg Over the last few years, travel agencies are developing the cutting edge airline reservation system and travel software to stay ahead of the competition. With round o clock availability, great user engagement, multiple display options and dynamic packing are key points for these airline reservation systems to succeed. PROVAB is a leading travel software development company, develops airline reservation system, hotel reservation system, transfers, sightseeing, insurance and holiday packages modules. We integrate several GDS, hotel consolidators, car consolidators and cruise consolidators for travel clients. The major GDS systems are Amadeus, Sabre, Apollo, Galileo, Worldspan, Abacus and Infini. Following are the industries, which are using GDS systems today - • airlines • hotels • car rentals • cruise lines • railways • insurance • tourism • travel agencies To know more about us, please visit www.provab.com. Email us at email@example.com. With Regards, David Mathew Business Manager PROVAB TECHNOSOFT http://www.provab.com
WEBSITE DESIGNING AND DEVELOPMENT COMPANIES
Clover Infosoft provides wide range of IT services starting from Website Development, Software development, Website designing, e-commerce online solutions, IT resourcing in India as well as across the globe. Contact: CloverInfosoft Survey No 25 Next to Orbis School Keshav Nagar, Mundhwa Pune Tel: - Email: Web: http://www.cloverinfosoft.com
Clocolan (Free State)
MARKETING, ADMIN AND PERSONAL ASSISTANT – SOFTWARE COMPANY
A Software development Company requires the part-time services of an individual to provide a supporting function to the following departments: Marketing: Assistance with negotiating and drafting agreements (very good writing and language skills required) Liaison with the company attorney on contracts Brand building Assist sales and operations with client liaison Project management Admin: Basic HR functions e.g. staff leave management Staff contract drafting and alterations Liaise with service providers General office assistance Management: Personal assistant function to MD e.g. booking flights Assist MD with basic admin General support role to management team In summary this position is for an individual who will fit in with a very dynamic team, is not interested in an 8 to 5 and prefer to work their own hours and is self-driven. On site visits will be required as necessary therefore can work from home. Only applicants whom reside in the Helderberg area and are available immediately will be considered. Please respond with your CV not exceeding 2 pages and salary expectations
TAUNGWENYAMA DESIGNS AND SOFTWARE ENGINEERS
Services such as web development,logo designs,letterheads designs,flyers designs and printouts,invitation designs and printouts,business card designs and printouts,pamphlets designs and printouts etc Our services goes through processes such as planning and analysis,design,development,testing,implementation and deployment to satisfy our customers initial needs and expecties
SCRUMLINK : WEBSITE DEVELOPMENT COMPANY USA
Scrumlink is a Creative offshore web development and software applications development company in USA. http://bit.ly/1knP6Ok We providing complete website development solution like Wordpress, Joomla, PHP and many more development services. We have long experience and dedicated team for this services. We solve any problems quickly in short time. We also offer Mobile Application Development Services, Internet Marketing services, Data Ware House, Business Intelligence and many more services for low prices with unique techniques. Our clients are located across globe in all continents. To Know More: Web:http://www.scrumlink.us/services/web-design-development Address: ScrumLink, Inc., 20014 Northwind Square,Cupertino CA-95014 Mail us: firstname.lastname@example.org Call us: 818-627-2786, 408-498-1365 Fax: 509-931-1978
SENIOR SOFTWARE DEVELOPER
WEBSITE, SHAREPOINT, MOBILE APPS, NETWORKING, SOFTWARE
PikPak Tech is a multifaceted company that houses five vital internet divisions. Each division, in turn, branches out into their various internet services. Our Slick Web Services division will take care of your web design, development and graphic design needs. We have mastered the art of search engine optimisation (SEO) which means that we have the knowledge to increase traffic to your website by taking your website to higher search engine rankings. Our services extend to web management and hosting, company logo and brand designs, as well as Social Media Management. Our SharePoint Systems Division develops Business Admin Systems. SharePoint’s main features include Office365, which supplies you with all your office applications such as Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher and One Note. SharePoint is completely customisable to suit the needs of the business and ensures optimal efficiency of your company and employees. Our Mobile Applications Division creates and modifies applications over all programming languages. Get in touch with us for Customs Apps, Android Apps, iOS Apps and Windows Apps. Our Software Division delivers software solutions that include Cloud Integration, Data Migration and Web Services. Our programming languages include C Sharp, Visual Basic, Software Integration and Custom Desktop Software. Our Network Solutions Division includes Technical Services such as Network Design and Implementation, CCTV Installations, Server Based Computing, Application Training and Wireless Networks. Feel free to call Gina at PikPak Tech for more information on how you can take advantage of our services.
GIS SOFTWARE DEVELOPER – CAPE TOWN – REF: LRG16008
A national software consultancy is seeking a GIS Software Developer to join their team on an initial six (6) month contract. The contractor will be responsible for developing GIS applications on ESRI platform integrated with SAP. Core Purpose · To create Robust Software Modules, based on the design and guidance provided by the Solution Architecture Team, with high technical standards, using extreme programming techniques. · Transfer documentation and knowledge to the Product Support Team Key Responsibilities · Understand business requirements in terms of GIS for a transport authority · Analyse functional requirements and update design · Develop applications on ESRI GIS platform that integrates with SAP · Understand integration requirements and integrate developed application with other products · Work out minor details · Make sure that the software works across multiple browsers · Focus on the usability design · Write scalable, robust and easy to maintain software · Create technical documentation for the support team Specific Job Skills · Should have 5 to 10 years’ experience in: − Development and implementation of GIS applications on latest versions of ESRI i.e. ArcMap, Arcobjects, ArcGIS server, ArcSDE − C# or VB.net with Arc Objects −.Net Remoting, Windows Services and Web Services − Web application evaluation, testing, configuration and implementation − Windows Server operating systems and client-server operations · Experience in implementing GIS applications integrated with SAP Land Use Management · Experience in GIS based Asset Management projects · Thorough understand of ESRI GIS production Geo-database · Strong analytical and problem-solving skills. · End to end experience of the project lifecycle (SDLC) · Must be able to effectively communicate technical information to both technical and nontechnical personnel · Troubleshooting of ASP and/or.NET Framework related issues Qualifications / Experience · Relevant tertiary qualification or certifications · 5+ years’ experience in developing GIS based applications using ESRI platform Competencies · Ability to work independently or as part of a team when involved in projects · Advanced knowledge of the principles, concepts and theories of database design · Compilation of Technical Specifications and Systems Manual · Review Quality Assurance Plans and coverage of Test Cases · Results orientated with good communication and interpersonal skills · Proven experience interacting with domain experts and efficiently creating software artefacts. · Understanding of transport for local government domain is a definite plus Salary: R40k to R50k per month, depending on experience HOW TO APPLY: If you feel that you have the skills and experience to successfully fulfil this role, please apply by visiting our website latitude-resource.co.za select the relevant position (LRG16008) on the vacancy page and follow the instructions – ONLY applications received via our website will be considered
PHP WEB APPLICATION DEVELOPMENT SERVICES
We are a group of highly skilled and experienced Software Developers. We develop custom software applications, websites and mobile applications in accordance to your requirements and our prices are unbeatable. Contact us today for the right price and the best service delivery. From R Visit our website www.afrizyne.co.za to view our portfolio and other services
IT SERVICES YOU NEED TO DELIVER AN AMAZING CUSTOMER SERVICE.
Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.
DELIVERING RESPONSIVE AND INNOVATIVE IT SERVICES
All businesses face challenges at times, such as economic downturns, stiff competition, and lower-than-expected sales. It can be tempting to react by cutting technology costs, but investing in the right technology can actually make your business more efficient and profitable. Provide your teams with the tools they need to gain insights about your current and prospective customers. Our Services includes: -Support and Maintenance -Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -Printer repairs
IT SERVICES AND MANAGEMENT SYSTEMS
“We’re able to anticipate customer issues before they occur.” Deliver amazing customer experiences by building long-term customer relationships that are personalized, proactive, and predictive across marketing, sales, and service. We offer the following: -Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting
C#.NET SOFTWARE ENGINEER ILLOVO (JOHANNESBURG)
Company in Illovo Johannesburg has a vacancy for a C#.Net Developer to work on a new SaaS product offering and will support existing customer deployments. The successful candidate will be customer focused a team player with the ability to work in a fast paced environment and deliver on time. Salary R per month Qualifications: · BSc in Computer Science or equivalent from recognised institution · 5-10years experience building enterprise/commercial SaaS applications using.NET and C# · An all-rounder engineer with a deep specialization in C#. Requirements: · Strong knowledge of the Microsoft.NET Framework 3.5 and above · Strong skills in C# and.NET · Recent experience with MVC/MVP · Strong understanding and experience with ADO.NET or any other ORM technologies · Big Data experience · Microsoft SQL Server and above · T-SQL, dynamic SQL statements, complex queries, stored procedures, triggers and functions Web services, REST APIs · Must have a strong understanding and proficiency in Object Oriented and n-tier programming development tools such as Visual Studio and Microsoft Azure · Must be able to work well autonomously and in a team · Participate in all stages of a project’s SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing and deploying. · Develop proofs of concept, and prototypes of new features. · Build SaaS applications using C# /.NET 4.5 on Microsoft Azure cloud based infrastructure · Create test cases from requirements and design documentation, and develop appropriate testing processes to verify and validate the work completed. · Developing unit and regression tests on all newly developed functionality. · Provide occasional production support through troubleshooting, debugging, and data validation Please note if you have not been contacted within 14 days your application was not successful.
QA TECHNICAL TESTER (BI)
Purpose: Our Software Development QA team is looking for a Business Intelligence Technical Tester. The successful candidate will be working together with the QA Manager and Test Lead to ensure that testing needs for all supported projects are met in a timely manner and that all software products meet the quality levels set by Business. The Technical Tester will be responsible for the analysis, planning, execution and reporting of technical test related activities for Business Intelligence Development, ensuring that they are effectively tested against agreed prior to, and post production deployment. Our ideal candidate should have strong technical testing, interpersonal and communication skills, working diligently with BI, Development and Product teams to deliver high quality products. Technical Skills: Experience with Database Lifecycle Management Experience coding complex stored procedures (using T-SQL). Strong SQL Server Knowledge (2008 and above/2014 will be used) Experience with SQL Server (MCITP/MCSE/MCSA) Experience of BI processes Experience with SQL Server Management Studio Experience with SSRS (Reporting Services) Experience with SSIS (Integration Services) Experience with SSAS (Analysis Services) Experience is SQL Profiler Experience with XML Visual Studio Familiarity with contemporary load/stress/performance/automation testing tools Have knowledge on domain specific applications (eg Kibana, RabbitMQ, Mongo) Backend database testing, including validating stored procs, jobs and triggers. Good general Development programing knowledge. Good general IT knowledge. Understanding of systems and architecture (DB's, Servers, Networks etc.) Understanding of the Software Development Life Cycle (SDLC) Creative solving of technical problems and ability to translate technical requirements into test plans. Ability to focus on deadlines and deliverables – ensures the ability to find defects and bugs quickly. Ability to think abstract. Functional/Technical Skills. Experiences in Quality Management Software and Processes. MTM (Test Manger) or any test case tools ISTQB Knowledge and experience in technical aspects of software solution being tested. Back End Testing Experience (Black box & White box) Automation
SQL/.NET DEVELOPER CAPE TOWN
SQL/.NET DEVELOPER CAPE TOWN
CUSTOMER SUPPORT MANAGER
Our client, a leading courier and freight management software development company, is looking for a Customer Support Manager to join their ranks at their Claremont offices. The successful candidates’ role will be to oversee the support of customers encountering problems using the company's software products. Salary is market related dependent on experience. Minimum Requirements: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution timeframes and conflicting/competing priorities. • Passion for customer service. Desirable Requirements: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Bachelor degree, business or technical degree preferred. • Understanding of the courier industry operations and daily needs Some Daily Tasks • Manage a Customer Support team, specializing in areas such as Operations, Integrations, Reporting, Maintenance, etc. - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with service level agreements. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Participate in and help schedule 24X7 support coverage. Kindly forward your profile to email@example.com today for consideration.