Senior service consultant

SENIOR RECRUITMENT CONSULTANT Top Class Recruiter Established consultancy looking for a Senior Recruitment Consultant with experience gained through your own Recruitment business or as a Senior Recruitment Consultant  in a relatively small recruitment consultancy. Knowledge and good ideas to deliver from source to placement based on actual hands on experience. The position requires a Self Motivated Individual who will have inner passion and drive to grow the business on its current path or in new directions where vision is clear. Must have the ability to drive own desk and create opportunities with existent and new clients as well as contribute to development and motivation of the Company in general. Driven by the desire to achieve in excess of expectation. Your absolute professionalism will naturally draw others into your positive energy with resultant sales. Candidates with the above passion, drive, skills, commitment and knowledge of the Cape Town market, combined with an existent Client portfolio may want to consider a move to our Company. Your personal portfolio should include sales figures, consistency of placements as well as Clients who would be happy to recommend your services. Without these attributes you won't succeed. We offer a basic + up to 35% commission from R1, 13th Cheque, Laptop, etc  and No desk values or losses from slow months carried forward. No Franchise Fees or any other hidden costs.   Forward a brief letter of motivation and your top class CV to Gary Bain at or call in confidence on 021

Looking for a Senior Concierge Consultant for Travel Management Company Experience and qualifications required: Matric Relevant travel qualification Fares and ticketing basic course Amadeus/Galileo Minimum 5 years as Senior Travel Consultant (Corporate or Leisure)

Looking for a Senior Leisure Consultant. Experience and requirements: Minimum 6 years as Senior Travel Consultant (Corporate or Leisure) Matric Relevant travel qualification Fares and ticketing basic course Amadeus – full course Sound Knowledge of Leisure Duties include: Create all the necessary entries in Amadeus avoiding any fictitious information Build and maintain a complete record of BARS and PARS for all corporate clients Manage and control your own queue in Amadeus Fully comprehensive confirmations detailing all options/rules and restrictions/cancellation fees/change fees/ticketing time limits Train and guide Junior Consultants Following of Leisure Policies and Procedures Attendance of company meetings and functions/team building

Location: Parktown Job title: Senior Claims Consultant Salary: R to R per month (role will pay commission) Experience:  Jewellery and sales experience essential.   The work can be complicated and we require an intelligent person with an ability to work on computers and learn our systems. Strong inter personal skills is important as this is both a sales and business administration role. The roles involves;   ·         Drawing up quotations within the required turn around period of 24 hours from the time the request is received ·         Ability to design pieces and do sketches when required ·         Maintaining an up to date knowledge of costings relating to gold, diamonds, etc. which is required to accurately perform day to day duties ·         Contacting clients on the same day the replacement order is received to arrange a consultation ·         Setting up sales consultations with clients to full-fill the insurance companies replacement orders ·         Visiting clients at their homes or offices when required to assist with quotations and / or full-filling orders. (Driver’s license and own motor vehicle is required). ·         Managing the entire process of jewellery make-ups and ensuring the entire process remains on track and on schedule ·         Immediately notifying management where difficult clients are encountered or when claims are expected to take longer than normal ·         Sourcing diamonds, watches, jewellery, etc. at competitive prices ·         Maintaining a system which will allow you to continuously monitor outstanding tasks and ensure operations run smoothly and are completed within a reasonable time frame ·         Performance of other ad hoc tasks as may be required from time to time ·         Good computer skills essential ·         Candidate will need to be taught to cost jewellery pieces and this requires some mathematical ability as well as fair excel skills    

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experience ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required ·         Outstanding English communication skills (verbal and written) and self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently ·         Able to work within a team, with an ambitious and success orientated personality     If you meet the above requirements and are interested in the position, please send your CV to

Capitec Bank: Service Consultant   Service Consultants wanted for  Bergville   You’re energetic, self-motivated, share our passion for service, and want to join our team!   Essential Requirements: ·       National Senior Certificate(Grade 12) or National Certificate (Vocational) ·       Preferably a relevant tertiary qualification (degree / diploma) ·       Preferably more than 2 years’ experience in a retail / sales  environment ·       Energy and drive ·       Excellent communication skills ·       Passion for client service ·       Accuracy with numbers ·       Clear credit and criminal record ·       Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)  Note: ·       We offer a market-related salary ·       Extended working hours and/or Sunday work may be required ·       Closing date for email applications: 10 October ·       Position Reference:  Bergville If you’ve got what it takes, we’d love to hear from you.   To Apply Simply reply to this ad with a copy of your CV. 

The successful applicant will be responsible for the implementation and support of custom designed software, specifically for the motor spares retail & distribution market. Duties Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required do so and supply signed-off training sheets • Investigate and analyze system issues to determine cause of issues and appropriate corrective actions Requirements • B Com /Information System or similar qualification • Knowledge and /or exposure to IT/Accounting systems will be an added advantage • Minimum of 5 years’ experience in similar position will be advantageous • • Exceptional communication and people skills • A valid driver’s license will be advantageous • Willingness to travel nationally • Ability to work in a team environment • An understanding of the software development environment will be an added advantage

Looking for an Inbound Consultant to be responsible for customised and packaged tour arrangements Bookings from A-Z Strong product knowledge of southern Africa countries required Working within a team that shares a high volume workload but need to be independent enough to give attention to detail to each client travelling Additional language (Afrikaans, Dutch or German) Tourplan Salary: R to R depending on experience

Hirsch's is looking for a Customer Service Consultant to be based in our Strubens Valley store. Must have Gr12, excellent telephone etiquette and previous experience. Send CV to

Senior Commercial Claims Consultant Job Spec Salary: •             R to R Qualifications and Experience: Matric At least 60 Credits, preferably full 150 Credits (NQF Level 4) RE5 Clear criminal and ITC record At least 5 years’ experience in Short Term Insurance Claims At least 3 to 5 years’ experience in Short Term Commercial Claims Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: •             Excellent physical health Key areas of responsibility: Handling of commercial motor and non-motor claims from start to authorisation of payments Communicate with clients, the responsible party, their insurers, solicitors and various other parties involved in the process, by telephone and/or by written communication Ensure effective and timely claims management and settlement (in line with binder agreement SLA’s) Adequate reserving of claims Discuss the claim with suppliers and repairers as necessary Adhere strictly to service level agreements Advise clients on general queries and insurance issues Authorizing payments  within mandate Consulting team leader when technical assistance is needed in respect of complex or problematic claims Closing date: 8 January To apply: Please e-mail detailed CV, salary requirements and full summary of your experience within the Insurance Industry

Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

My Client in Richards Bay requires a Client Service Consultant.Experience at least 3-5 years servicing experience preferably in the freight and forwarding industryStrong servicing experience, ideally has worked in a business development role. Solid working knowledge of client servicing. client retention principles and planning. Track record in freight forwarding, clearing and contract logistics industry.Tertiary Edu.B.Degree / honours or a relevant post graduate qualification (NQF6)To retain, maintain and grow client base through relationship building and understanding the clients business. identify extension business opportunities and offering supply chain solutions with the support of internal resources and business units.OtherCode 08 License

The successful applicant must have a B Com in Information Systems or equivalent degree and

Johannesburg Salary: R54 167.00 - R83 333.00 Per Month Job Type: Permanent Sectors: Engineering General Reference: DS080623SECMS Apply before Aug 20 2023 | 61 Days left Apply