Operations management 2nd

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice. This is a must-have textbook for students studying Operations Management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on Operations Strategy, Production Management and Services Management. Features Summary This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Author David Barnes Publisher Red Globe Press Release date 20180206 Pages 541 ISBN 1-137-52578-9 ISBN 13 978-1-137-52578-9

Buy Operations Management - An International Perspective (Paperback, 1st ed. 2018) for R1,290.00

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management. Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read. Features Summary This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy... Author Steve Brown (Author), John Bessant (Author), Richard Lamming (Author) Publisher Routledge Release date 20121126 Pages 496 ISBN 0-415-58737-9 ISBN 13 978-0-415-58737-2

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Features Author D. Kruger (Author), M. Maritz (Author), A. Vermeulen (Author), R. Ramphal (Author), J. Fraser (Author) Publisher Oxford University Press Southern Africa Release date 20131112 Pages 514 ISBN 0-19-904956-4 ISBN 13 978-0-19-904956-1

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This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa. Contact centre operations is a relatively new industry. Several South African agencies, institutes, organisations and professional bodies are promoting and developing it in order to satisfy international and national market demands. Accordingly, additional information, knowledge and experience are needed to improve on how organisations integrate core business processes into these centres. In response to this need the industry is now being represented in higher education. Extensive supplementary material has been created to go with the main text. A CD enclosed with the title contains material for the student/CSR, which includes a comprehensive set of questions, role-plays, assignments and an industry-specific dictionary. The lecturer support material, which includes industry-specific video clips, the answers to the student questions and the industry. Features Summary Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa.. Author Dennis Farrell (Author), Esther Hoffmann (Author), Neil Lilford (Author), Michael Cant (Author), Mariaan Ellis (Author) Publisher Juta Legal and Academic Publishers Release date 20071107 Pages 452 ISBN 0-7021-7704-0 ISBN 13 978-0-7021-7704-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 13 working days Management accounting and control deals with administrative devices which organizations use to control their managers and employees. Management accounting systems are a very important part used to motivate, monitor, measure, and sanction, the actions of managers and employees in organizations. "Management Accounting and Control Systems 2nd Edition" is about the design and working of management accounting and control from an organizational and sociological perspective. It focuses on how control systems are used to influence, motivate, and control what people do in organizations. The second edition of the book takes into account the need for a general update of the content and a change in the structure of the original text, and some of the comments received by the external reviewers Features Summary Management accounting and control deals with administrative devices which organizations use to control their managers and employees. Management accounting systems are a very important part used to motivate... Author Norman B. Macintosh (Author), Paolo Quattrone (Author) Publisher John Wiley & Sons Release date 20100806 Pages 378 ISBN 0-470-71447-6 ISBN 13 978-0-470-71447-8

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days The comprehensive textbook for the new CfE Higher in Business Management. Peter Hagan and Alistair Wylie's Higher and Intermediate 2 Business Management 2nd Edition has been the benchmark textbook resource for for nearly ten years. This new book provides full and authoritative coverage of the newest Higher syllabus offered by SQA. with whom we are working towards endorsement of this title. - fullest coverage of the new CfE Higher - includes Coursework material and advice - highly experienced author, teacher and examiner Features Summary The comprehensive textbook for the new CfE Higher in Business Management. Author Peter Hagan Publisher Hodder Gibson Release date 20150925 Pages 240 ISBN 1-4718-4501-X ISBN 13 978-1-4718-4501-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Communication is often described as the glue that binds an organisation, enabling interaction with its customers, agents and the broader public. Communication flourishes in organisations and is central to their activities and functions: as marketing communication, public relations, management communication, corporate communication, etc.; in determining and implementing strategy, operations and processes; in all interaction - interpersonal, mediated, digital and social; as the foundation of corporate culture. Integrated Organisational Communication 2nd Edition covers these aspects and addresses the growing need among students and practitioners for a book that takes a broad look at organisations' communication, and then delves into the detail. This book adopts a multidisciplinary approach to organisational communication, and while it takes cognisance of individual academic and professional disciplines, it avoids alignment with any one of these. Features Summary Communication is often described as the glue that binds an organisation, enabling interaction with its customers, agents and the broader public. Author Rachel Barker Publisher Juta Legal and Academic Publishers Release date 20121105 Pages 496 ISBN 0-7021-8984-7 ISBN 13 978-0-7021-8984-5

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days A wise manager knows that success only comes with operational excellence that is properly aligned with strategy. The challenge is knowing what actions to take and when to take them-navigating without knowing the impact of your actions on the bottom line is a risk you can't afford to take. "Profit Mapping" delivers a forward-looking management decision tool that allows you to proactively navigate business strategy and execution. The authors' exclusive ProFITMAP method is a navigation system for operations that has been used successfully with leading businesses such as Ford Motor Company and General Motors. It enables you to test the impact of any number of factors on operational execution-from product demand and mix changes to process and technology changes to resource limitations-prior to taking any action. ProFIT-MAP helps you make informed process and product decisions and reach your operational and product objectives by answering the following questions: Can it be done? Is it possible? If not, then what additional capabilities are needed? Will it be profitable? What is the impact of my particular decision across the product mix and the functional capabilities of the organization? How do I get to the desired future (the roadmap)? With ProFIT-MAP, you'll gain the ability to change strategic direction with agility in response to changing market dynamics. ProFIT-MAP also allows you to enhance your existing approaches (including Six Sigma, Lean Operations, and Balanced Scorecard) by providing insight into which actions will be effective. Instructive strategic, tactical, and operational case studies illustrate its practical implementation. Applicable to more than 30 unique operational areas and usable from the front lines to the executive suite, "Profit Mapping" enables you to control your operational destiny and deliver on your strategic goals. Features Summary Presents a management decision tool that closes the gap between a company's strategic objectives and operational execution. This book features a ProFIT-MAP method that helps you test the impact of factors such as product demand... Author Anil Menawat (Author), Adam Garfein (Author) Publisher McGraw-Hill Professional Release date 20060701 Pages 240 ISBN 0-07-147228-2 ISBN 13 978-0-07-147228-9

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours This updated and improved edition of Healthcare Service Management presents the latest best practice guidelines related to the management of a healthcare organisation. The text examines aspects of management that are specific to healthcare institutions, including health-related legislation, common law and ethics. In addition to fulfilling the needs of the nursing student and lecturer, it will serve as a reference on healthcare service management for any practising manager. Features Summary This updated and improved edition of Healthcare Service Management presents the latest best practice guidelines related to the management of a healthcare organisation.. Author K. Jooste (Author), M. Muller (Author), Marthie Bezuidenhout (Author) Publisher Juta Legal and Academic Publishers Release date 20110601 Pages 594 ISBN 0-7021-8867-0 ISBN 13 978-0-7021-8867-1

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days What purpose does Strategic Management serve in modern businesses? Why do different businesses have different strategies? Is traditional strategic thinking still relevant for today? This dynamic textbook looks at strategy from a local to a global level, and uses real-life examples of businesses and individuals to provide an up-to-date view of Strategic Management in the current economic environment. In this new edition of Strategic Management: Principles and Practice, Barry J. Witcher and Vinh Sum Chau offer a practical and thought-provoking analysis of what Strategic Management is and how it can be put to good use. Features Summary What purpose does Strategic Management serve in modern businesses? Why do different businesses have different strategies? This book looks at strategy from a local to a global level... Author Vinh Sum Chau (Author), Barry J. Witcher (Author) Publisher Cengage Learning (Emea) Ltd Release date 20140120 Pages 352 ISBN 1-4080-6395-6 ISBN 13 978-1-4080-6395-8

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days This text's great achievement has been to place management accounting in its proper context within a realistic management control system. Without ignoring the technical side of management accounting, the authors demonstrate vividly that the behavioural and organizational aspects are of equal importance. 'The beauty of the book is its completeness and coherence. It is eminently accessible to students and can be used equally as a self-contained unit in second year teaching or as the foundation for part of a third year course...- It deserves the attention of anybody teaching management accounting on degree courses and is strongly recommended for consideration for adoption for second and third year courses.' British Accounting Review Features Summary Second edition. Author Clive Emmanuel (Author), David Otley (Author) Publisher Cengage Learning (Emea) Ltd Release date 19900802 Pages 512 ISBN 1-86152-272-X ISBN 13 978-1-86152-272-6

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days Asian Management Systems is the only text on the market that specifically addresses the Asian style of management in a comparative, country context. The text examines the four main management systems in the East Asian region: Japanese, mainland Chinese, Overseas Chinese and Korean, and compares and contrasts the management styles within Asia and with the western world. Through a comparative analysis of organizational structures, competitive strategies and cultural influences, the workings of each system are made clear. Practical guidelines make this book a vital guide for international executives and students alike. The new edition has been updated and covers the Tiger economies before and since the crash. It also looks at the rise of Islam as a force in Asian business and examines China's new role as a quasi-capitalist economic system within a communist political system. This is the core text for all students of Asian business and for all academics with a lively interest in international business. Features Summary Second edition. Author Min Chen Publisher Cengage Learning (Emea) Ltd Release date 20040304 Pages 288 ISBN 1-86152-941-4 ISBN 13 978-1-86152-941-1