Residence cape de cases

6 x cases of superb red wine recently collected from the Bergkelder Vinoteque in Cape Town after being perfectly matured: 2001/2004 Fleur De Cap. cab/sav., 2003 Jacobsdal cab/sav., 2003 Uitkyk cab/sav. prices negotiable.

Coolermaster K350 (RC-K350-KWN2-EN), USB 3.0 1x 120mm fan, Windowed Side Panel All black Chassis-R599 Coolermaster K380 (RC-K380-KWN1),USB 3.0, 1x 120mm Red LED Fan, Windowed Side Panel All Black Chassis-R615 Coolermaster K550 (RC-K550-KWN1)USB 3.0, 1x 120mm Red LED Fan, Large Windowed Side Panel All Black Chassis-R850 GTR Computers Giant Value Centre Cnr of okavango & De Bron Rd Cape Gate Brackenfell

Remuneration:negotiable Basic salary Location:Cape Town, BellvilleJob level:MidType:Permanent Job description GraphicMail is seeking experienced IT Savvy Software First Line Support Consultants to work with our French clients. If you are an experienced Tech and Customer Support professional, and you're interested in joining a growing, exciting company then we want to talk to you! The opportunity Working hours will be from 9am-5pm. You will work with our customers and trial users on technical, billing and general customer service related issues. The responsibilities Responding to technical support, billing, and customer service issues from our customers and trial users Providing support through phone, live chat and email Documenting cases and following-up on issues from inception through resolution Troubleshooting customer challenges and helping them with our email marketing tools Detecting and resolving problems with customers' HTML messages Interfacing with multiple departments and teams Field phone calls from customers looking to cancel their account and use consultative sales techniques to find a positive solution and keep them as customers Provide high-level email marketing support to customers through phone, live chat and email Build loyalty with customers who have had less than satisfactory interactions with customer support Maintain accurate records documenting retention efforts and facts pertinent to the cancellation request Working with sales team to improve its efficiency, standard of service and overall success The person Must speak fluent French (First Language) Must be South African citizen, have a valid working permit or have permanent residence Two+ years in software or hardware support role Excellent English proficiency, both written and spoken Strong HTML skills Must have the desire to work and grow in a fast-paced environment Strong verbal and written communication skills Email marketing/online marketing knowledge a plus Must be extremely organized, detail-orientated and able to multitask Should possess strong analytical, technical and follow-up skills Ability to work with minimum supervision Must be a team player Interest and a passion for internet Experience using internet Basic understanding cloud based software Ability to multitask Excellent customer service skills Great troubleshooting skills