Analyst mobile

Mandatory Requirements Verifiable, practical experience in the design and successful implementation of business solutions, preferably in the area of activity and service management. At least three years of experience in a functional role in the design and build of solutions on SAP Business Suite. Responsibilities To assist in the requirement definition and solution design (blueprint phase) of an activity and (possibly) service management application for Building Inspectors. This application is to be made available on mobile devices with the objective of improving the efficiency and quality of the site inspection work carried out by the building inspectors in their day-to-day operations. You will work under the direction of a lead analyst who will provide the necessary guidance and direction for the solution design. Brief overview of job functions ·         The successful candidate will work under the direction of the lead analyst and assist in all tasks necessary to ensure a successful outcome as determined by the lead analyst, including but not limited to those described below. ·         Document the as-is business processes, should this prove necessary. ·         Assist in the engagement with business to identify and document a comprehensive set of business requirements that the solution must satisfy. ·         Document the translation of business requirements into a more detailed set of requirements (including functional, non-functional, stakeholder and etcetera requirements). ·         Documentation of the to-be business processes. ·         Mapping of the to-be solution onto the SAP platforms that will support the solution. ·         Execution of a gap analysis and the identification and high level specification of the various custom-build components required for the solution to meet the requirements. ·         Documentation of a solution blueprint or design document that consolidates the above information. Knowledge and Skills ·         Experience as a functional analyst in the implementing of business solutions in the SAP environment. ·         Good communication skills and the ability to engage with stakeholders. ·         Familiarity with SAP Case Management would be a definite advantage. Qualifications or  Experience ·         A relevant graduate degree in Information Systems would be advantageous. ·         Evidence of qualifications in SAP Business Suite solutions would be advantageous. ·         Experience in the implementation of solutions on the SAP Business Suite platforms is essential. ·         Experience in analysing requirements and designing appropriate solutions is essential. Cape Town based Not necessarily  

Mandatory Requirements Verifiable, practical experience of leadership roles in the design and successful implementation of business solutions in the area of activity and service management as well as in delivering business solutions on mobile applications. At least ten years of experience in designing, building and / or implementing solutions on SAP Business Suite. Responsibilities To lead the requirement definition and solution design (blueprint phase) of an activity and (possibly) service management application for Building Inspectors. This application is to be made available on mobile devices with the objective of improving the efficiency and quality of the site inspection work carried out by the building inspectors in their day-to-day operations. Brief overview of job functions ·         Guide the documentation of the as-is business processes, should this prove necessary. ·         Lead the engagement with business to identify and document a comprehensive set of business requirements that the solution must satisfy. ·         Translation of business requirements into a more detailed set of requirements (including functional, non-functional, stakeholder and etcetera requirements). ·         Documentation of the to-be business processes. ·         Mapping of the to-be solution onto the SAP platforms that will support the solution. ·         Execution of a gap analysis and the identification and high level specification of the various custom-build components required for the solution to meet the requirements. ·         Documentation of a solution blueprint or design document that consolidates the above information. Knowledge and Skills ·         Extensive experience in designing and implementing business solutions in the SAP environment, especially in the field of activity and service management. ·         Good communication skills and the ability to engage stakeholders and manage those engagements. ·         Familiarity with deploying solutions using mobile devices, especially using the SAP Mobile Platform would be a definite advantage. ·         Familiarity with SAP Case Management would be a definite advantage. ·         Very good experience of the SAP NetWeaver ABAP environment at a technical level (in lieu of direct SAP Case Management experience). Qualifications or  Experience ·         A relevant graduate degree in Information Systems would be advantageous. ·         Evidence of qualifications in SAP Business Suite solutions would be advantageous. ·         Extensive experience in the implementation of solutions on the SAP Business Suite platforms is essential. ·         Extensive experience in analysing requirements and designing appropriate solutions is essential. Cape Town based Not necessarily  

Business Analyst with a Business Degree and minimum 2-3 years relevant experience, preferably from the mobile/digital technology environment, required to start asap.   Minimum requirements: Business Degree preferred Excellent communication skills – verbal and written Excellent business and technical analytical skills required 2-3 years experience as a BA in a corporate environment essential Mobile and digital technology knowledge advantageous   Responsibilities: Perform mobile engagement assignments with corporate clients Liaising with senior staff, taking minutes, compiling reports Presentations to senior staff Assist in development and delivering of mobile technology projects   If you are a SA citizen and your CV meets the above requirements, please respond via email to Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply. If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

IT Support Analyst Internship - Claremont Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID, qualifications and academic results to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

IT Support Analyst - Claremont Temporary Post Month to month basis Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications and/or Experience Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Minimum 3 years proven experience in similar role Relevant Microsoft Server and related technologies Server and end user support technologies, software and hardware Knowledge of major networking components, network operating systems, Network protocols (TCP/IP) an advantage · Google Apps (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID & qualifications to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

My client based in Plattekloof is currently looking for a Business Analyst to join them on contract basis, renewable thereafter, Must have own laptop and be able to travel to the CBD on occasion     Requirements Intermediate – Senior level Appropriate training / Qualifications Relevant work experience in a similar role     Knowledge SDLC ERP SAP Supply chain,  Web application design Mobile application design   Skills Good Facilitation skills Root cause Analysis skills Work without Supervision Ability to discover and document the business processes with senior business stake holders      

Relevant IT Qualification.  5 years experience with Microsoft C Sharp essential.  5 years Object orientated programming Essential.  Mobile Platform Experience desirable (Apple & Android).  Salary:  R - R per month.  Email cv to