PC TECHNICIAN | IT DISTRIBUTION | PORT ELIZABETH | START IN SOUTH AFRICA

PC TECHNICIAN–IT DISTRIBUTION FANTASTIC SALARY ON OFFER PORT ELIZABETH | START ASAP Reporting to the Technical Manager, the successful candidate will be based in Port Elizabeth and will be responsible for the following: KEY RESPONSIBILITIES Desktop repairs – Hardware troubleshooting & repairs to desktop systems. Component testing & repair/replacement Peripheral testing for vendor escalation i.e. printers / digital cameras / CCTV Software recovery & repair – all OS’s Ability to troubleshoot communications devices i.e. network LAN’s / WAN’s. Escalation of technical repair jobs to maintain SLA turn-around time of 48 hours. Maintaining job card updates & customer feedback on repairs. Maintaining a flow & follow up of RMA replacements. i.e. completing fault reports / swap outs etc. Telephonic support REQUIREMENTS Be able to work in a pressured environment. Be able to complete jobs quickly & efficiently. Excellent communication skills required. Be willing to go the extra mile & complete tasks quickly. Excellent technical skills required. Be able to diffuse delicate situations in a professional manner A+ with 3 Years Technical experience PERSONAL ATTRIBUTES High level of energy Good administrative skills Customer focused and Technology driven Ability to work under pressure Self confidence A high level of perseverance Empathy, ability to identify with the needs of customers & staff TO APPLY: Send your CV to us via email: Call: for more information. You will be contacted if successful for an interview. If you do not receive any response within 3 days of applying, please consider your application to be unsuccessful. Please DO NOT leave your number on this add. We need all CVs to be emailed. Thank you. With Us, It’s All About You!