BEN POTGIETER CV IT RESOURCE IN SOUTH AFRICA

Design and Installation ● Perform a needs assessment to identify required hardware and software technology ● Select network operating system ● Design network configuration ● Install and configure network server and operating system ● Install and integrate new workstation components and client software ● Verify that network hardware connection and client software are operational ● Install and configure network Internet connections Maintenance and Administration ● Review network hardware and software for proper operation ● Resolve network-, computer-, and user-related issues ● Check daily for new problem reports or user requests and respond appropriately ● Prioritize problems and requests (new and existing) according to severity ● Examine nightly backup to ensure success and schedule next backup ● Check and clean computer and network hardware to extend life of equipment ● Install and upgrade existing hardware (such as printers) and software applications ● Monitor server and network performance for optimal operation ● Plan for future growth needs Security Administration ● Identify backup and restore, security, and recovery requirements ● Implement a reliable back up of network server applications and user file space ● Create a restore procedure ● Prevent unauthorized access to data and resources on the network ● Control the user account management process ● Create a disaster recovery plan for system data Client Services ● Check daily for new problem reports or user requests ● Resolve problems experienced by end users ● Make follow-up calls to users with recent or recurring problems ● Address individual user's needs and preferences ● Educate end users, supporting skill levels ranging from beginner to expert ● Maintain user accounts, allocations of disk space, and access to resources