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This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 8 working days 'A master of persuasion.' Forbes 'This book blew my mind.' Adam Grant, bestselling author of Originals A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. 'Filled with insights that apply to everyday negotiations.' Business Insider 'A stupendous book.' The Week 'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc. Features Summary 'A master of persuasion.' Forbes'This book blew my mind.' Adam Grant, bestselling author of OriginalsA former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. Author Chris Voss (Author), Tahl Raz (Author) Publisher Random House Business Books Release date 20170503 Pages 274 ISBN 1-84794-149-4 ISBN 13 978-1-84794-149-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 8 working days From master storyteller MICHAEL MORPURGO, and illustrated in stunning colour by the award-winning EMMA CHICHESTER CLARK, comes a surprising, charming and uplifting twist on The Wizard of Oz, told by a very special and unforgettable character: Dorothy's pet dog, Toto. A perfect, collectible gift for all children (and children at heart). "I was there," Papa Toto said, and those magic words sent shivers down my spine. It was going to be the Wizard story. "Dorothy and me were both there."We were all silent, snuggled up together, waiting, waiting.Then Papa Toto began... When a twister descends on their Kansas farm, Toto and his owner Dorothy hide in the house - only to be plucked into the air and whisked away! Coming down with a crash in the mysterious land of Oz, the pair meet a series of extraordinary characters: a scarecrow who believes he has no brains, a tin man without a heart, and a cowardly lion who may not be as cowardly as he thinks he is. But Toto and Dorothy are desperate to return home - after all, home is home, and home is best! So they set off with their new friends on a journey down the yellow brick road to find the only person who might be able to help them: the Wonderful Wizard of Oz. But what they find might surprise them. And on the way, all of them will learn that what they think they are missing might have been there, all along... Beautifully illustrated throughout, this is an unforgettable telling of a classic story, and a must for every bookshelf. Features Summary From master storyteller MICHAEL MORPURGO, and illustrated in stunning colour by the award-winning EMMA CHICHESTER CLARK, comes a surprising, charming and uplifting twist on The Wizard of Oz... Author Michael Morpurgo (Author), Emma Chichester-Clark (Illustrator) Publisher HarperCollins Publishers Release date 20171016 Pages 278 ISBN 0-00-813460-X ISBN 13 978-0-00-813460-0