Conversations transform trust

Research shows that successful businesses are those where employees are really engaged - how do they achieve this? Complex organisation initiatives or something more personal? In today's world of work we have forgotten a simple truth: the power of authentic, two-way, human conversations to build relationships, trust, and engagement. This book comes from 30 years of learning from world-class organisations, tried and tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage. 5 Conversations will help the reader to dramatically improve trust, relationships, motivation and performance at work; build a better business by developing successful relationships; engage their personnel. Format:Paperback

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 15 working days Until Josiah Wedgwood, Britons ate from wood and pewter plates. Until Henry Heinz, women toiled over pickled foods. Until Michael Dell, few people owned a personal computer, let alone dreamed of buying one "built to order." According to business historian Nancy F. Koehn, these pathbreaking entrepreneurs shared a powerful gift: the ability to discern how economic and social change would affect consumer needs and wants. In "Brand New", Koehn introduces us to six extraordinary leaders of brand creation who lived and worked during periods of widespread change: Josiah Wedgwood in the Industrial Revolution; Henry Heinz and Marshall Field in the Transportation and Communication Revolution; and Estee Lauder, Howard Schultz of Starbucks, and Michael Dell in the Information Revolution.Through compelling and engaging profiles of these entrepreneurial visionaries, she reveals a provocative relationship between economic turbulence, household priorities, and company strategy that holds important lessons for today's brand builders. According to Koehn, these forward-thinking individuals understood the profound effects that socioeconomic change has on what customers want, have, and can afford as much as on what companies make - and were masters at exploiting the enormous business opportunities these demand-side shifts created. Indeed, the brands and companies created by these individuals have become such a part of everyday life that we've made them part of common speech: we pass the Heinz; eat off Wedgwood; order a Starbucks.Koehn draws from their diaries, correspondence, and official business records to demonstrate that these entrepreneurs were more than savvy marketers; they were institution builders. She shows how each used brand not as a logo, but as a vital strategic tool for creating best-of-class companies - and for building powerful organizational capabilities that supported their connections with customers and helped make new markets for their offerings. Distilling critical lessons for businesses operating in both the traditional and on-line worlds, "Brand New" will convince every entrepreneur of the remarkable power of brands to transform start-ups, gain competitive advantage, and change lives. Features Summary Introduces readers to six leaders of brand creation who lived and worked during periods of widespread change - Josiah Wedgwood in the Industrial Revolution; Henry Heinz and Marshall Field in the Transportation and Communication Revolution; and Estee Lauder... Author Nancy F. Koehn Publisher Harvard Business Review Press Release date 20010401 Pages 469 ISBN 1-57851-221-2 ISBN 13 978-1-57851-221-8

"If you are a believer this book is a must read. If you are a sceptic this is a must read for you too. If you think you are too "intellectual" for Christian belief let this book tell you how wrong you are and inspire you to try a better way with God, instead of without Him. Highly recommended - a great Australian book which will blow you away." (Marian Klitzke, (Tasmania), a retired social worker and ex-owner of a Christian bookshop. Emailed to the author and posted on You-tube with the promo.) Trained at the University of New South Wales, Dr Ern Crocker is an experienced nuclear medicine physician, and the first to practise ultrasound in Australia. As he reconciled his Christian faith with his understanding of medicine, Dr Crocker became aware that God was working alongside him during an after-hours medical emergency. In this book, Dr Crocker recounts this life-changing encounter with the miraculous power of God, and also presents the testimonies of many other doctors who, like him, have experienced the presence of a "silent partner" as they carry out their medical duties. Readers will be amazed at these insiders' accounts of how God intervenes in the world of medicine today! "An essential read for those struggling with the considerable challenge of integrating a passion for the science of medicine, the art of compassionate holistic care and a love of the God who has created them." Dr Michael Burke MBBS, PhD, FRACGP, FAICD Christian Medical and Dental Fellowship of Australia "It is my hope that this book will encourage a large number of people to recognize that their hope lies with God, rather than with themselves." Ben Carson MD, Director of Pediatric Neurosurgery, Professor of Neurological Surgery, Oncology, Plastic Surgery, and Pediatrics, Johns Hopkins University. Author of Gifted Hands "This is an inspirational book. I recommend it to all, but especially to students and young professionals in health care. Over and over again it shows that God is faithful to those who seek him and intervenes in the lives of his followers. He is the healer, whether it be through medical or miraculous means. May it encourage those in the medical world to go after God more and more and see his kingdom come in health care in the nations." Dr Ken Curry, Health Care In Christ, Australia "To some, a Christian doctor is an oxymoron in our day and age. Dr Ern Crocker in his book Nine Minutes Past Midnight demonstrates keen intellectual precision whole at the same time positioning himself in a very real faith. I love the reality of the book. I enjoy the stories of incredible medical and technological breakthrough. I am in awe when healing comes when doctors know that it was not their efforts alone that won the day. Both types are stories of divine intervention. I am comforted that others struggle with the reality that healing is not effected in every case, either by divine or by natural means. The reality of our limitations as shared in this book, serves to remind us that there is still much to learn, and much to keep us humble, even while celebrating great success. This book and its heroes are worth celebrating." David Crabtree, Senior Pastor, DaySpring Church, Australia "Nine Minutes Past Midnight is a compelling book, demonstrating perfectly what it looks like when the kingdom of heaven is expressed through the hands of those in the medical field. With interviews and testimonies from professionals all over the world, Dr Ernest Crocker has courageously painted a clear picture of what it looks like when the hand of God is upon and working through doctors surrendered to Him. This book will encourage your faith as you read about the many who have encountered God and have successfully carried Him into the world of medicine." Bill Johnson, Senior Pastor, Bethel Church, California. Author of When Heaven Invades Earth and Secrets To Imitating God Nine Minutes Past Midnight is essentially a compilation of interviews, conversations, and anecdotes, involving both doctors and patients. The purpose of Crocker's assembled interviews, conversations, and anecdotes, was to set out "factual evidence" - sometimes quite startling factual evidence - entrusted to him by "prominent medical practitioners of sound mind and undisputed word" (thereby confirming Crocker's own relevant experiences) regarding "the manner in which a 'personal' God interacts and intervenes in the lives of doctors, their patients, families and friends." This factual evidence related to God's intervening in the healing process today, not simply in the past. Put differently, the central theme of Nine Minutes Past Midnight is the experience by doctors and patients of God's presence now in day-to-day medical practice as the "third person involved in patient care and in the healing process...that unseen person or 'silent partner'." Rarely does a reviewer get to write about a book as remarkable as Ernest Crocker's Nine Minutes Past Midnight. Dr Colin Goodwin (extract from review) "Mr Ernest Crocker does not work alone but with a 'silent partner' he calls on during his treatment. As a young doctor he found just how powerful this 'silent partner' is when called out to a medical emergency at Nine Minutes Past Midnight. It was beyond explanation how this woman, pronounced dead twice by other medical personnel, lived without any lasting effects. This miracle encouraged and changed Dr Crocker, the first nuclear medicine physician in Australia to practise ultrasound. Nine Minutes Past Midnight begins with this incredible story and is followed by Dr Crocker's medical and spiritual journey and stories of other Christian doctors he encountered and interviewed over the years. It is a book of incredible faith, from medical personnel praying and trusting God to heal patients when their prognosis and ethics tell them the opposite, to the faith of patients whose lives are healed when their prognosis is non-existent. This truly inspirational book would be a great encouragement to those training or working in the health field. They will learn to trust God the healer would be a great encouragement to those training or working in the health field. They will learn to trust God the healer to work in the lives of patients either through medical or miraculous means and realise the limits of medical abilities against God's healing power. Highly recommended." - Elizabeth Gardner Weekly Challenge New Zealand's Christian Newspaper, 23/06/2012 Format:Paperback

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 20 - 25 working days God created the human heart to be a worship-filled, holy place with himself in residence, a garden in which the fruit of the Spirit may grow. Shaping the Heart is a book for every Christian who wants their heart to become - through the healing and redemptive touch of heavenly grace and mercy - a place where God delights to dwell. Shaping the Heart is designed for practical use, whether as individual reading for a retreat or quiet day or for shared study and discussion in a group setting. The book considers different aspects of our lives in the light of Christian teaching and looks at how God can touch and transform us through his Spirit, so that we become fruitful disciples. Chapters conclude with three Bible reflections as a springboard to further prayer and reflection. Contents list: *Introduction *Foundations Love *Learning to trust Joy, peace *The school of adversity Patience, kindness *Transformed through worship and prayer Goodness, faithfulness *Trusting obedience Gentleness, self-control *Fruit that will last *Epilogue *Bibliography Features Summary Suitable for those who want their heart to become - through the healing and redemptive touch of heavenly grace and mercy - a place where God delights to dwell... Author Pamela Evans Publisher BRF (The Bible Reading Fellowship) Release date 20110121 Pages 176 ISBN 1-84101-726-4 ISBN 13 978-1-84101-726-6

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days ** Published in the U.S. as The Self-Driven Child** A hands-off parenting guide to nurture independent thinking and collaboration for happier, smarter and stress-free kids. 'Sometimes the most helpful thing we can do as parents is to parent our children a little less. This humane, thoughtful book turns the latest brain science into valuable practical advice for parents on how to pull back, when to engage and when to let go. Read it. Your children will thank you.' Paul Tough, New York Times bestselling author of How Children Succeed As parents we all want the best for our child, but so often we give in to societal pressures which can result in us over-managing every aspect of their lives leaving them overwhelmed, over-scheduled and lacking motivation. This can terrifyingly lead to mental health problems as adolescents and adults. How can we prevent this happening to our child? Over their combined sixty years of practice, William Stixrud, a clinical neuropsychologist, and Ned Johnson, the founder of an elite tutoring agency, have worked with thousands of children all facing this problem. Together they discovered that the best antidote to stress is to give kids more of a sense of control over their lives. In this ground-breaking book they reveal how you can actively help your child to sculpt a brain that is resilient, stress-proof and ready to take on new challenges. The Thriving Child offers a combination of cutting-edge brain science, the latest discoveries in behavioural therapy, and case studies drawn from the thousands of kids and teens Bill and Ned have helped over the years. They will teach you how to set your child on the real road to success and share their successful techniques to show you the best ways of helping your child to: * Reduce their stress and anxiety * Foster independent thinking * Find their internal motivation * Achieve their full potential * Transform defiance into decision making * Tame rebellious tendencies The Thriving Child is essential reading for every parent and demonstrates precisely how nurturing independent thinking, and collaborating with your child rather than micro-managing them, will lead to happier, smarter and stress-free kids. 'This serious and probing look at how to give our children the right kinds of independence shows us how much power we have to ensure they can function optimally. It is a book about how to make our children more meaningfully independent, and to set ourselves free in the process.' Andrew Solomon, author of Far from the Tree 'Compelling, revolutionary, and wise, The Thriving Child empowers parents with the courage, the tools, and the mindset to reduce toxic stress, and to foster our child's capacity for resilience, success, and optimal development. Its message-that we should trust kids to have more control over their own lives-is one every parent needs to hear.' Tina Payne Bryson, PhD, co-author of The Whole Brain Child and The Yes Brain Features Summary ** Published in the U.S. as The Self-Driven Child** A hands-off parenting guide to nurture independent thinking and collaboration for happier, smarter and stress-free kids... Author William Stixrud (Author), Ned Johnson (Author) Publisher Penguin Life Release date 20180614 Pages 384 ISBN 0-241-29810-5 ISBN 13 978-0-241-29810-7