THIRD PARTY APPROACH LEGAL MANAGER SHORT TERM INSURANCE IN SOUTH AFRICA
Third Party Approach Agent Job Spec Salary: R to R Qualifications and Experience: Matric Clear Criminal and ITC record Degree in Law Knowledge on general legal advice in different fields Min 2 years managerial experience Min 5 years’ experience in Third Party approaches and recoveries Min 7 years working experience Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Managerial Skills: Manage team of +/- 6 Staff Members Possess the ability to establish personal credibility, lead and influence positive change through collaborative, interactive and participative leadership Strong presentation skills Advanced negotiation skills Strong conflict management skills Customer Care Skills: Bilingual (Afrikaans and English) Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Excellent reporting skills Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: Excellent physical health Key areas of responsibility: Attend to all telephonic Legal Assist queries on legal queries on various fields Liaise with clients & Third Parties on receipt of new claims (domestic and commercial claims) Appoint assessor where and if required Analyse assessment report and calculate quantum Ensure that all relevant claims documents have been completed and received Ensure cover on underlying claim and all conditions have been adhered to Relevant documentation must be attached under document warehouse Request payments Request quantum documentation, registration and/or deregistration certificates Handle own merits versus Third Party version Minimise litigation Handle all claims related queries and report to relevant parties involved Ensure estimations and/or salvages are accurate and correctly adjusted Month-end reports to management Liaise with client, third parties, suppliers and service providers Finalise claims within service level agreements Understand third party claims processes and/or appointment and litigation procedures Able to calculate settlements and explain the same to relevant parties Review current contracts and legal documentation Drafting of contracts and legal documentation Understand and comply with the company’s policies and procedures To effectively and efficiently maintain filing systems both electronic and paper based Adhere strictly to service level agreements Ad hoc duties assigned by management from time-to-time Closing date: 8 January To apply: Please e-mail your CV, salary requirements and full summary of your experience within the Insurance Industry
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