TELESALES ACCOUNT MANAGER IT INDUSTRY MIDRAND MARKET IN SOUTH AFRICA

Main purpose of the job: Responsible for promoting relevant products as a professional Telesales representative to all assigned existing & prospective accounts.  Utilizes telephone marketing to develop &  maintain productive working relationships with current &  prospective customer   Main job functions & responsibilities: ·         Assumes responsibility for the effective performance of area sales &  marketing functions: o    Makes  sales presentations to prospective customers as requested via the phone o    Prospects for new accounts &  seeks opportunities to increase existing ones o    Conducts regular sales calls to develop customer relationships &  follow up on leads, Minimum of 25 active calls per day o    Tracks sales deals through closing & finalizes sales quotes. A list is supplied daily for follow-up &  feedback o    Negotiates product placement to ensure high volume positioning o    Meets established quotas &  sales goals o    Ensures that assigned sales accounts are serviced through phone support in accordance with the company’s standards &  policies o    Ensures products are delivered on time o    Forecasts long range account sales, This is done on a weekly basis &  is not negotiable ·         Assumes responsibility for establishing &  maintaining good business relations with customers &  external trade contacts: o    Ensures that customers are satisfied with the company’s products &  services &  well supported through phone contact o    Obtains customer feedback &  continually works to improve products &  services o    Resolves customer requests, complaints, &  problems o    Promotes goodwill &  conveys a positive image of the company ·         Assumes responsibility for maintaining effective working relations, communication, &  coordination with company personnel &  with management: o    Sets sales goals in accordance with company objectives, Tracks progress towards goals o    Provides assistance to area personnel as needed o    Keeps management informed of area activities, changes in competitive conditions, &  significant problems o    Completes required reports &  records accurately &  promptly o    Attends meetings as required o    Assumes responsibility for related duties as required or assigned: o    Completes special projects o    Provides backup for other sales positions as needed o    Any reasonable &  lawful instruction related to work &  given by an authorised person   Education/Certification: Matric Sales training / certification or equivalent work experience in the field   Required Knowledge: Knowledge of Software products - Microsoft licensing, Adobe & Symantec Understanding of product positioning & competitive conditions Knowledge of Telesales strategies & techniques   Experience Required: A minimum of 3 years’ experience in telesales within an IT distribution environment preferably dealing with Software Products - Microsoft Licensing, Adobe & Symantec. Proven sales track record   Skills &  Abilities: Excellent sales ability Strong communication, interpersonal & public relations skills Excellent phone manner Well spoken Well organised Problem solving ability Customer focused Team player Honesty & integrity Able to cope under pressure Good time management   CV'S ONLY ACCEPTED VIA EMAIL. To apply for this position please email your full updated CV with duties, employment dates & references to cv(at)atwp(dot)co(dot)za Please use the ad code in the subject line of your email. Please remember to attach your I.D., license, matric certificate & any other supporting documents.