TELCO EXECUTIVE ACCOUNT POSITION IN SOUTH AFRICA

Focus of Activity  Accountable for achieving planned ER (External Revenue) and margins (down to Project Margin + Pre-sales)  Represent customer in Service Line(s) and the Service Line(s) facing the customer  Establish Innovation Agenda with the client and engage appropriate Company and partner resources  Account growth (fertilization) including support on Account planning  Multi – Account Management  Work in Africa with Telco Accounts  Required to undertake travelling Client satisfaction:  Ownership of the Client Satisfaction process for the contract  Ensures adequate Service Line governance with customer is implemented  Ensure actions are defined and implemented to prevent / close any gap in customer satisfaction   Education and experience:  A Degree/Diploma in Business Management/Marketing or relevant studies  Minimum 5 to 10 years’ experience in managing large accounts  Knowledge of preparing account plans, forecasts and pipelines  Excellent presentation skills to senior management on solutions and offerings  Previous experience within the telecoms environment  Experience in building close relationships with all key people in an account and especially the relevant senior people and decision makers.