REQUIRED OUTBOUND SALES CALL CENTER AGENT IN SOUTH AFRICA

This position requires the successful applicant to achieve sales targets in an outbound call center Responsibilities include: 1) Meet and exceed sales targets: • Generate new leads for new business. • Make outbound cold calls to potential clients. • Convert leads into sales. • Adhere to company targets for sales set for the month. • Grow the new customer base. • Participate in the marketing, selling and promotion of products. 2) Administration: • Capture the customer information correctly into our in-house system. • Follow up with customers to ensure the relevant documentation is received and completed as per company standards. • Facilitate incoming complaints, requests and suggestions from customers through e-mail or fax and process their requests. • Ensure that the system is updated with customer orders. 3) Customer Relations: • Ensure a good rapport with all customers. • Ensure adherence to all company values and standards. • Always ensure that the service given to customers is of the highest standard. • Ensure high levels of after sales service for all customers. 4) Stock Control: • Continuously monitor stock in all warehouses for availability for sale. • Liaise with external agents to ensure the timeous delivery and seamless installation of appliances in outlying areas. 5) Effective teamwork, self-management and alignment with Company values Basic Requirements: Matric; Clear ITC and criminal Record; MS word and excel; 2-3 years continuous experience in sales call centre (outbound); Must be fluent in English and another South African Language. Competencies Required: Target Driven, Well spoken, Excellent negotiating skills; Ability to multi task; Assertive; High energy levels; Ability to work under pressure; focused and disciplined; Strong attention to detail; Flexible; Ability to function as part of a team To apply send CV's to - (Please add: "application Outbound Sales Agent - and your full name " in the subject line)