Technical support engineer

MR, a Cape Town based IT value added reseller and systems integrator, requires a full time, customer facing, technical support engineer. Knowledge in the following areas is important: Linux systems administration  • OSX Server administration  • Networking  • Storage and file servers deployment  • Basic scripting skills  • Broadcast video transcoding The job will involve installations and support of clients as well as research and development.  Salary R10 per month. Negotiable. Monday to Friday 8 to 5. Email your CV to:  

Support Engineer - Centurion. My client is looking for a candidate to join their team in Centurion. The ideal candidate will have an MCSE qualification and 2+ years "Desktop and Microsoft Server Support". Please contact us for application instructions.

Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously ·         Adherence to all policies and procedures ·         Apply knowledge of CEMS effectively ·         Good customer service by understanding customer expectations and dealing with their concerns timeously ·         Ensuring that all administrative functions are completed accurately and timeously   Requirements: ·         Grade 12 ·         English, Afrikaans with a third language would be advantageous ·         Technical troubleshooting experience   What to include: 1.       Detailed cv (Please include month and year employed) 2.       Reason for leaving last employ 3.       Current salary 4.       Required salary 5.       Motivational letter 6.       Please indicate race for BEE purposes   Email your detailed CV to: ·         Email your cv to ·         Please note only Candidates that meet the required minimum will be considered coupled with information requested above. ·         We regret that we cannot contact all applicants regarding their status. Should you not be contacted by us within 14 days from the date of your submission, please consider your application unsuccessful. ·         For more vacancies visit our Page on Facebook: O’Dwyer Personnel ·         Alternatively follow us on Twitter: OdwyerPersonnel      

Our client is currently seeking to recruit a Network Support Engineer. KEY PERFORMANCE AREAS General Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage etc. in accordance with standards and projects or operational requirements Install and configure systems across Windows, Linux and all associated configuration with external systems Install and provide configuration management for and troubleshoot local and wide area networks Manage Client network hardware and equipment as required; including routers, switches, servers, storage switches and workstations and their associated operating systems and/or software Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Review, recommend and implement security requirements for all systems on the network, conduct research and maintain a broad knowledge of current and emerging state-of-the-art computer / network systems technologies, architectures, services, protocols and standards Contribute to and maintain system standards documentation Support for the storage area network Support of network management procedures and processes Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as and when necessary Upgrade and configure system software that support applications or per project/operational needs Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimisation as required. Configure CPU, memory, and disk partitions as required Maintain data centre environmental and monitoring equipment Participate in appropriate change planning meetings and prepare necessary documentation for appropriate change authorisations Research and recommend, and where possible automate approaches for system administration tasks COMPETENCIES Qualifications Matric IT related certification CCNA certification Specific Skills (Technical): Minimum 4-years Networks (Maintenance & Implementation) experience Sound knowledge of network architecture and protocols (TCP/IP, SSH, SCP, Ethernet) Storage Network experience System Security within the Banking Arena The successful applicant must: Have good verbal and written communication skills Be self-driven and have high energy levels Be organized and assertive Be a logical thinker Be able to work in a team environment by collaborating with others and sharing tools, skills and knowledge Be able to work autonomously and as a Team lead on projects when required Have own reliable car Be able to work standby and after hours when required Send a detailed copy of your CV to bonita(at)recru-it(dot)co(dot)za Should you not be contacted within 7 days, please consider your application as unsuccessful.

East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma

Our client based in Cape Town is looking for a suitable candidate who has technical call centre experience. Responsibilities include: °        Call management (escalation/notification). °        Apply technical knowledge of the LPMs when resolving queries efficiently. °        Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously. °        Adherence to all policies and procedures. °        Apply knowledge to CEMS effectively °        Good customer service by understanding customer expectations and dealing with their concerns timeously. °        Ensuring that all administrative functions are completed accurately and timeously.   Specific qualifications, experience and skills required: ·        Grade 12 ·        English, Afrikaans with third language ·        Technical troubleshooting experience ·        Candidates must have the ability to: Ø  To focus on results through customer focus, managing work, planning and organising and organising Ø  To express potential through adaptability, initiating action, work standards, innovation and stress tolerance. Ø  To achieve goals by contributing to team success and follow up.     Candidates should have good customer service skills, pc understanding, English and Afrikaans preferred with a third language, doing technical troubleshooting with site owner slot machines. Please note that the role requires you to work shifts.   If interested please send cv to 

Job Description PBX & PBX VoIP fault finding and resolution Linux Systems fault finding and resolution Qualifications/knowledge In house support experience Asterisk knowledge Linux Knowledge SIP, IAX2 and VoIP knowledge ITC experience Good understanding of IP networks and routing Good understanding of routers R - R

Fast growing consumer technology company based in Cape Town is expanding quickly and requires 3 telephone support agents to work at their customer service centre. The customer service centre is open 7 days a week and your will be required to work at least one weekend per month. The role requires you to have at a full matric certificate with a higher grade pass in maths and science and experience in a customer service facing role. A further diploma in computer studies or similar subject wil be advantageous. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work. You must reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle. If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service. Please contact us to apply.

Techno Park, Stellenbosch. My client, a specialist electrical / electronics engineering and manufacturing concern is seeking to employ an Electronic Support Engineer to join their dynamic team. Duties Managing company’s project deliverables i.e. tenders, training, solutions Responsible for installation support, commissioning and training Sales support on company’s products and services Data analysis of power quality data Updating and maintaining of product manuals, brochures, training material and website etc. Writing of tender specifications Responsible for technical specification evaluations on tenders Qualifications, Skills and Competencies B Tech/B Ing Degree Electronic/Electrical Engineering Proven experience in the electrical consulting industry Proven experience managing electrical projects Proven experience of working in a Power System/Protection environment Excellent MS Office skills Have the ability to multitask Above average problem solving skills Excellent report writing skills Excellent written and verbal communication skills Excellent time management skills Job Reference #: SW002155/AM

Junior IT Support Engineer, Port Elizabeth Salary R9,500 to R10,500 per month Requirements:- • Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10). • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019). • Basic TCP/IP Networking knowledge essential o DHCP. o DNS. • Experience with various Internet Connectivity Mediums essential: o ADSL. o 3G/LTE. o Fibre. o Microwave. • Experience with Enterprise Antivirus packages essential: o ESETEndpointProtection. • Technical experience with Pastel Accounting & Pastel Payroll essential. • Minimum of 2 years in a Desktop Support environment. Email: admin@jobs2day.co.za

Business Support Engineer Cape town R – R per month       The business support engineer will be required to act as the first line support and function as the 1st point of contact for the company Responsibilities:  Working on site with the client to manage and assist with Business Support.  Supporting the projects implemented and being implemented.  Resolving queries from both customer and trading partners.  Proactive management of any possible problem areas.  Providing 1st line support to client and suppliers through telephone & email.  Correct identification of customer problems, logging, escalation/resolution & feedback.  Proactive monitoring, identification & resolution of possible problems.  Co-ordinating activities with the various help desks.  Growing the business with the client to the benefit of the client.  Proactive Monitoring of Supplier Data.  Client and Supplier Education  Reacting on incorrect data to get it resolved with Supplier  Getting correct data into clients ERP  Identifying and communicating potential new business to Management  Escalate potential problems with the client to the Management  Monitoring of the on-site adapters Please email cv to  and quote kr425 in the subject line or fax cv to and quote KR425

A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available for next year on contract basis.   The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software.   Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit.   This is a contract position: applicant to start 12 January until 31 July .   Salary is R. Probation period of 1 month.   No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply.   Please send your CV for review. Emails received without CV's attached, will be ignored. CV's will be revised and if you are a suitable candidate you will be contacted for an interview.

Our client an leading provider of global network solution is looking for a Helpdesk/Technical support technician Duties:Provide technical support and troubleshooting to customers in South AfricaPerform activation of new services, assisting with management of existing servicesBe on standby on a rotation basis (currently rotating with three staff so one in three weeks, telephonic standby, no need for shifts, overtime payment apply)Provide reports on demand to customers and the business, these include items such as prepaid balances, expiry dates and usage detail, active services and packages etc. Minimum required skills:Knowledge of networking, especially items such as IP Addressing, Basic understanding of firewalls and key network protocols such as HTTP, SMTP, SSH, FTP etcBasic knowledge of LinuxNice to have:Since the satellite based products are based on the GSM standard, any technical support experience with a Mobile phone network operator would make the learning curve easierAny previous experience with an ISP would be beneficial as we deliver a lot of high end network servicesAny PHP Programming experienceUsing basic MySQL QueriesTechnologies such as Radius, Freeswitch/Asterisk, Apache, Postfix, FTP Servers, Mikrotik Routers, WiFi hotspots, data accounting and billing, wireshark etc.Requirements:Own reliable transport and valid license is an absolute requirementAt least 1 years commercial experience within the IT IndustryClient is much less concerned with Qualifications than a little real life experience.If you fulfill the requirements and are interested, please send your CV. Kindly note that if you do not get a reply within 3 days after sending your CV, then you were unfortunately not shortlisted.

A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available. This position is only available for female's. The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software. Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit. -Experience in Call Centre will be to your benefit Starting date: 1 September or soon after. Salary is R. Probation period of 3 months. No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply. Please forward your C.V. it will be revised and if you are a suitable candidate you will be contacted for an interview.

A company in Cape Town is seeking a talented and motivated JAVA/PHP Support Engineer to join their team. Requirements: • Bachelor’s degree or equivalent in engineering, communications, or information sciences. • 2-3 years’ experience • Solid understanding of web technologies, usability, and information architecture. • Understanding of platform and browser compatibility issues. • Knowledge of basic data management, database concepts, NoSQL and database-driven Web applications. • Proven experience of coding in XHTML, JavaScript, CSS, Ajax, jQuery. • Proven experience in developing in PHP. • Experience with Drupal, Magento, WordPress, Joomla •Understanding of MVC Frameworks such as CakePHP, Zend Framework is preferred. • Knowledge of API development and architecture is preferred. • Understanding of Yii and test driven development is preferred. Should you meet the requirements for this position, please email your CV or fax to 866 - show phone -. You can also contact Kirstin or Simone on 118 - show phone - or alternatively visit our website on www.hireresolve.co.za Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful.