Knowledge management through glass

This book discusses the role of technology in managing knowledge. Based on the most recent research and experience, the book brings together, in a logical sequence, diverse information and communication technologies and systems currently seen in knowledge management research and practice, incorporating the most important and representative examples into an integrated framework. With its largely empirical focus, the book provides much needed evidence regarding the true potential of technology for managing knowledge in organizations. Format:Hardback

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours The #1 practical knowledge management implementation guide--now completely updated! Incremental, results-driven techniques that build on existing knowledge and infrastructure Covers planning, design, development, deployment, and management Powerful new solutions for measuring the ROI of KM platforms In "The Knowledge Management Toolkit, Second Edition," leading consultant Amrit Tiwana walks step by step through the development of a state-of-the-art enterprise Knowledge Management Platform. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide offers a complete roadmap for building KM systems incrementally?with each step delivering new business value, and seamlessly building on the work that preceded it. Utilizing practical checklists and diagrams, Dr. Tiwana introduces today's best techniques for planning, design, development, deployment, and management, demonstrating exactly how to: Identify the knowledge most crucial to your business Align business strategy and knowledge management Leverage existing infrastructure Transition from managing data to knowledge Focus on process, and on tacit?not just explicit?knowledge Architect a future-proof, adaptable KM platform Build and deploy KM systems using the proven Results Driven Incrementalism (RDI) methodology Implement leadership and reward structures that make KM work Rigorously calculate ROI on KM systems Among this edition's many new features: a thoroughly rewritten chapter on strategy; powerful new "real-options" methods for assessing ROI; in-depth discussions ofknowledge platforms and digital peer-to-peer networks; many new case studies; and much more. CD-ROM INCLUDED The accompanying CD-ROM contains Tiwana's interactive, unrestricted KM Toolkit, plus an extensive bibliographic database of recent KM research, a complete working Web-based KM system, bonus appendices, and reusable copies of all of the book's figures. Features Summary This text/CD-ROM package offers a practical implementation guide for IT professionals who wish to standardise and strategise knowledge management. Author Amrit Tiwana Publisher Prentice Hall Release date 20020228 Pages 383 ISBN 0-13-009224-X ISBN 13 978-0-13-009224-3

MANAGEMENT ASSISTANT DIPLOMAN4-N6 FACULTY OF BUSINESS STUDIES N4-N6 REGISTRATION FOR 2016 EXAMINATIONS (DEPARTMENT OF EDUCATION-JS700400593, COMPTIA, QCTO NATED NO.13/0037, FET 00969PA, GDE No.400593, ICB Accreditation No. 300798, SASSETAAccreditation No. 141199969246, Affiliated to Afric Police) JANUARY 2016 INTAKE REGISTRATION IN currently in PROGRESS AT UNITED CITY COLLEGE FULL TIME AND PART TIME CLASSES AVAILABLE (DAY, EVENING AND WEEKEND CLASSES The focus of the course is development and enhancing skills in management and frontline position. The office Administration qualification provides a pathway to careers such as Office Manager, Project Officer, and executive/personal assistant. Through this course you will learn how to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues and subordinates. Upon completion, you will be prepared for employment as a supervisor or team Leader in various level in the Industry. What will I Learn? Gain the skills and knowledge you need to work at team leader or supervisor level in administrative business operation. Among other things, you will learn how to: Develop complex business documents, administer projects, 2016 STUDENT SPECIALS: Only BE A UNITED CITY COLLEGE STUDENT TO QUALIFY Free registration if payment is done before 31 December 2015 Pay 3 Months in Advance and attend the 4th Month Free, OR Pay 4 months in advance and get a FREE TABLET First 100 students will get Free Cell phones 20% Discount on Full Payment of your Tuition Fees, 0R simply Get R1500 off once you pay in full, Free T-shirts, Free Caps Free Driver’s Licence (ONLY applicable to Traffic and Policing Students) For all other courses we offer a Discounted Driver’s Program.i. e 30% Discount on all your Lessons) Free Computer Lessons Free WIFI 24 hours internet FREE TRANSPORT IS PROVIDED TO COLLECT YOU FROM MTN TAX RANK OR BREE TAX RANK IF YOU ARE COMING FROM OUTSIDE JOHANNESSBURG. ACCOMMODATION AVAILABLE For more information please contact UNITED CITY COLLEGE on: 081 056 5545; 011 334 2704 OR WhatsApp; +27810565545 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

MANAGEMENT ASSISTANT DIPLOMAN4-N6 FACULTY OF BUSINESS STUDIES N4-N6 JANUARY 2016 REGISTRATION now open AT UNITED CITY COLLEGE FULL TIME AND PART TIME CLASSES AVAILABLE (DAY, EVENING AND WEEKEND CLASSES The focus of the course is development and enhancing skills in management and frontline position. The office Administration qualification provides a pathway to careers such as Office Manager, Project Officer, and executive/personal assistant. Through this course you will learn how to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues and subordinates. Upon completion, you will be prepared for employment as a supervisor or team Leader in various level in the Industry. What will I Learn? Gain the skills and knowledge you need to work at team leader or supervisor level in administrative business operation. Among other things, you will learn how to: Develop complex business documents, administer projects, 2016 STUDENT SPECIALS: Only BE A UNITED CITY COLLEGE STUDENT TO QUALIFY Free registration if payment is done before 28th February 2016 Pay 3 Months in Advance and attend the 4th Month Free, OR Pay 4 months in advance and get a FREE TABLET First 100 students will get Free Cell phones 20% Discount on Full Payment of your Tuition Fees, 0R simply Get R1500 off once you pay in full, Free T-shirts, Free Caps Free Driver’s Licence (ONLY applicable to Traffic and Policing Students) For all other courses we offer a Discounted Driver’s Program.i. e 30% Discount on all your Lessons) Free Computer Lessons Free WIFI 24 hours internet Free transport is provided to collect you from MTNTAX RANK or BREE TAX RANK if you are coming from outside JOHANNESBURG. ACCOMMODATION AVAILABLE For more information please contact UNITED CITY COLLEGE on: 081 056 5545; 011 334 2704 OR WhatsApp; +27810565545 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg OR WEB: www.unitedcitycollege.co.za SHOW ME PROOF OF THIS ADVERT THEN YOU GET YOUR FREE REGISTRATION

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Leadership in Health Services Management provides all healthcare professionals with the information necessary to lead with commitment and strive towards a clear vision of health for all. It guides readers through crucially important issues such as vision, strategic thinking, confidence, negotiation and knowledge management in health services. Now in its third edition, this book has been updated to contain original research on the topic of self-leadership, a theme that is interwoven throughout the text. In addition, there is a focus on the application of leadership theories for postgraduate readers studying for a Master's certificate in nursing management or tutored Master's degree according to the new guidelines of the SAQA qualifications for postgraduate studies. In all new South African curricula and programmes, the research component has been prioritised and therefore this edition features a chapter on research proposals. Recommended for: Nursing students undertaking the diploma or degree course. Post-basic /Honours students. Features Summary Leadership in Health Services Management provides all healthcare professionals with the information necessary to lead with commitment and strive towards a clear vision of health for all... Author Karien Jooste Publisher Juta Legal and Academic Publishers Release date 20170217 Pages 368 ISBN 1-4851-1382-2 ISBN 13 978-1-4851-1382-9

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 15 working days The National 5 Business Management Course Notes help map your route through the CfE programme and provide comprehensive and authoritative guidance. Course Notes give a practical, supportive approach to help deliver the new curriculum and offer an appropriate blend of sound teaching and learning with exam and assessment guidance. Progress and attainment for all* Course and Unit specifications are fully covered* `You should already be able to' sections identify prior learning and skills* `Key questions' ensure that every student can progress securely Active learning* `Make the link' features encourage broader thinking between and across subjects* `Skills for Life, Learning & Work' features invite students to contextualise learning* `Case studies' provide opportunities to apply knowledge and solve problems Assessment and practice you can rely on* `Activities' provide opportunities to apply knowledge and put practical skills to work* `Check your progress' sections enable students to monitor progress regularly Features Summary The National 5 Business Management Course Notes help map your route through the CfE programme and provide comprehensive and authoritative guidance. Course Notes give a practical... Author Lee Coutts Publisher Leckie & Leckie Release date 20130601 Pages 160 ISBN 0-00-750490-X ISBN 13 978-0-00-750490-9

(This title is available on demand: expected date of dispatch will be 7-10 working days once ordered) Now in a fully revised and updated second edition, Event Management in Sport, Recreation and Tourism provides a comprehensive theoretical and practical framework for planning and managing events. Focusing on the role of the event manager and their diverse responsibilities through each phase of the event planning process, this is still the only textbook to define the concept of knowledge in the context of events management, placing it at the centre of professional practice. The book is designed to encourage critical thinking on the part of the student, to develop the skills that they will need to become effective, and reflective, practitioners in the events industry, and every chapter contains a rich array of real world case studies, data and practical examples from sport, recreation and tourism contexts. This second edition has been significantly strengthened with the inclusion of two completely new chapters on environmental sustainability and on the politics of events management. It is essential reading for any student or practitioner working in events management, sport management, leisure management, outdoor recreation or tourism. Format:Paperback Pages:264

PMP ONLINE allows you to gain expertise for clearing the PMP Certification exam in the first attempt. The main objective of this trrfaining is to help the project management professionals in managing the project more efficiently throughout the Project Management Life Cycle. The PMP Training enables the trainees to gain extensive knowledge on the basics of Project Management. Through practice sessions and implementing your skills in Real-time environment, you can acquire hands-on knowledge of Project Management.

Welcome to the gateway of SAP expertise in Algeria! At Prompt Edify, we're committed to empowering professionals with top-notch SAP training and certification programs. Dive into the world of SAP and elevate your career trajectory with our comprehensive courses tailored to meet the industry's demands. Here's why Prompt Edify stands out as your premier destination for SAP training and certification in Algeria. Comprehensive SAP Training: Our SAP training programs cover a spectrum of modules, including the highly sought-after SAP MM (Materials Management) module. From fundamentals to advanced concepts, we ensure a thorough understanding of SAP MM functionalities. Experienced instructors: Learn from seasoned professionals with extensive experience in SAP implementation and management, providing you with practical insights and real-world scenarios. Interactive Learning Environment: Engage in interactive sessions, hands-on exercises, and case studies designed to enhance your comprehension and application of SAP concepts. Customized Curriculum: Tailored to Algeria's industry landscape, our curriculum integrates localized examples and case studies, aligning theoretical knowledge with practical scenarios prevalent in the Algerian market. Flexible Learning Options: Whether you prefer onsite training, virtual classrooms, or self-paced online courses, we offer flexible learning formats to accommodate your schedule and learning preferences. SAP Certification Preparation: Prepare for SAP certification exams with confidence through our structured exam preparation modules. Our comprehensive study materials and practice tests equip you with the skills and knowledge necessary to ace the certification exams. Guidance from Experts: Benefit from personalized guidance and mentorship from our certified SAP trainers, who are dedicated to ensuring your success in achieving SAP certifications. Industry Recognition and Networking: Join a community of SAP professionals and enthusiasts, fostering networking opportunities and knowledge exchange. Gain recognition from leading employers in Algeria and beyond, as our certification programs are highly regarded and aligned with industry standards and requirements. Post-Training Support: Our commitment to your success extends beyond the training period. Avail post-training support, including access to updated course materials, refresher sessions, and job placement assistance to kickstart or advance your career in the SAP ecosystem.? (+91) 99932 86938 ? contact@promptedify.com ? www.promptedify.com ? You can chat with us on WhatsApp ? Book you spot now? Register Now

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Aim higher with BBC Bitesize revision BBC Bitesize revision resources help you to break your revision up into manageable "bite-sized" chunks, aiding planning and time management. They also act as a structured pathway to the BBC Bitesize website, with links on the pages to videos, learner guides, worked examples and quizzes, BBC Bitesize gives you a richer, fuller, more varied and effective revision experience. Kick-start your revision with quick quizzes. Make every minute count with timed, bite-sized chunks of exam-style practice. Find your way through tricky questions with signposted support, hints and tips. Refresh your knowledge with direct links to the BBC Bitesize website. Matched to the AQA GCSE (9-1) Mathematics Higher specification. Features Summary Aim higher with BBC Bitesize revision BBC Bitesize revision resources help you to break your revision up into manageable "bite-sized" chunks, aiding planning and time management... Publisher Bbc Active Release date 20181213 Pages 144 ISBN 1-4066-8606-9 ISBN 13 978-1-4066-8606-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Aim higher with BBC Bitesize revision BBC Bitesize revision resources help you to break your revision up into manageable "bite-sized" chunks, aiding planning and time management. They also act as a structured pathway to the BBC Bitesize website, with links on the pages to videos, learner guides, worked examples and quizzes, BBC Bitesize gives you a richer, fuller, more varied and effective revision experience. Kick-start your revision with quick quizzes. Make every minute count with timed, bite-sized chunks of exam-style practice. Find your way through tricky questions with signposted support, hints and tips. Refresh your knowledge with direct links to the BBC Bitesize website. Matched to the AQA GCSE (9-1) Combined Science Trilogy Higher specification. Features Summary Aim higher with BBC Bitesize revision BBC Bitesize revision resources help you to break your revision up into manageable "bite-sized" chunks, aiding planning and time management... Publisher Bbc Active Release date 20190614 Pages 280 ISBN 1-4066-8615-8 ISBN 13 978-1-4066-8615-9

General Responsibilities: The Rental Sales Agent is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs. The key responsibilities and accountability are: Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures Qualify and process customer rentals with accuracy and attention to detail. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. Resolve customer issues and concerns professionally using effective customer service techniques. Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements: Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail – Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goals Knowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Physical Requirements: Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.

(This title is available on demand: expected date of dispatch will be 4-7 working days once ordered) Dawid Kruiper was an old Bushman with a secret that had been kept in his family for over a century, and which he wanted to hand on to his sons before he died. But he didn't have the means to take his children back to the place where his grandfather had witnessed the horror that silenced him. So Dawid asked Patricia Glyn to help him mount the great - and final - odyssey of his life. For two months in 2011, three generations of the Kruiper family, Patricia and her expedition crew travelled through the Kalahari, visiting and documenting places where Dawid and his forebears had roamed when they were 'wild' and free in the decades before the outsiders arrived in their homeland. And their journey culminated in Dawid releasing his secret to the world. This is the story of how Patricia's assumptions about and relationships with the Kruiper family were tested to the limit before they trusted her with their knowledge and stories. Patricia slowly gains an understanding of the depth of the Kruipers' pain after centuries of genocide, prejudice and dispossession. The result is a candid but compassionate account of how this historical trauma manifests in the everyday lives of a contemporary Bushman family. Patricia describes what she learned from the family about humankind's original relationship with wilderness and the natural world. She recounts the Kruipers' extraordinary veld knowledge and intuition, their inbuilt GPS and prescience. This is an eco-adventure with a difference. What Dawid Knew explores the personal history and heritage of a remarkable family and what the Bushmen have to teach us about respect for, and responsible management of, our natural resources. Format:Paperback (Trade paperback, B format) Pages:248

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 6 - 13 working days Teaching English to Young Learners is a course for all teachers of primary age students. It aims to provide teachers with the knowledge and skills needed to support young learners through the delivery of engaging and motivating lessons. This eight module course focuses on aspects such as examining the skills children need to be able to learn effectively, and managing classroom interaction. Aspects such as skills development, evaluation, and assessment are explored through media rich content, and opportunities for discussion with teachers around the world. Participation in this course will give you the opportunity to explore tools and activities that prepare children for lifelong learning. Features Summary Provides practical activities to create a motivating and effective learning environment for young learners Develops awareness of the ways in which children of different ages learn Explores methods of classroom management and managing interaction with primary students Highlights strategies and techniques for assessing young learners Publisher Oxford UniversityPress Release date 20150416 ISBN 0-19-400335-3 ISBN 13 978-0-19-400335-3

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days Much has changed since Craft Art In South Africa was published in 2002. This follow-up edition highlights the renewed sense of creativity and inspiration that is sweeping across the country against all odds. South African craft artists proliferate in these precarious economic times and maintain their artistic integrity with perseverance and passion. This book showcases the versatility and skill of some of the many artists working in South Africa today. It takes pride in the wide variety of tactile craft art works created, and explores the interdisciplinary nature of creativity through the examination of beading, basket weaving, ceramics, fibre art, glass sculpture, metal and wirework, recycling, and wood carving. It rejoices in the sharing of skills between cultures, and in the sharing of creative knowledge towards upliftment and employment. But above all, it celebrates the craft artists themselves and honours their sheer ingenuity. Features Summary Much has changed since Craft Art in South Africa was published in 2002. This follow-up edition highlights the renewed sense of creativity and inspiration that is sweeping across the country against all odds. Author Elbe Coetsee (Author), Jac de Villiers (Photographer) Publisher Jonathan Ball Publishers SA Release date 20150205 Pages 271 ISBN 1-86842-614-9 ISBN 13 978-1-86842-614-0