German speaking customer services

A leading Tour Operator in Century City, Cape Town, wishes to employ an experienced German speaking Tour Consultant Manager to join their international and dynamic team. The company specialises in tour packages and travel arrangements for various Southern and Easter African regions. The right candidate will provide first class service to their staff, agents and clients around the Swiss, Austrian and German market. Key Performance Areas: ·         Control the quoting and operations functions of the market ·         Maintain client and customer relationships ·         Assist in following up and developing sales leads ·         Quality and margin control ·         Assist in overseeing bookings and workload ·         Compile and check quotes ·         Ensure proper training for new staff Qualifications and Experiences: ·         Min 5 years’ working experience in inbounding ·         Experiences with Tour plan is advantageous   Competencies required: ·         Excellent language skills in German is essential ·         Demonstrated literacy in MS Office applications and quoting essential ·         Good staff management experience ·         Proficient organizational skills and an excellent eye for detail   If you meet the above requirements and if you are interested in this position, please send your CV in English to

Our client, an international online security and software company based in Century City, Cape Town, wishes to employ a German speaking Inside Territory Sales Manager for the German market. The right candidate gets the opportunity to be part of the excellent working environment, starting early , and will be rewarded with a competitive salary.   Key Performance Areas: Meet or exceed assigned sales goals and other Key Performance Index areas Manage customer queries via telephone, email and live chat Inform clients on products and services Qualify leads and sell (additional) products and services Overcome technical and business objectives of prospective customers Provide enrollment instructions Emphasize saleable features and quote prices Up-sell based on product and term Build and maintain customer relationships Complete all necessary training courses successfully Consistently meet or exceed quality assurance benchmarks   Qualifications and Experiences: 1-2 years’ Call Center or Field Sales experience   Competencies required: Excellent language skills in German and English Additional foreign languages advantageous Computer literate in MS Word, MS Excel and Internet Excellent interpersonal skills with a high energy levels Pro-active and able to use own initiative Good time management with the ability to prioritize effectively Flexible and adaptable  to working hours and responsibilities High degree of integrity and trustworthiness. Professional approach to work and goal orientation Mentorship skills Work within corporate philosophy and objectives   If you meet the above requirements, are a SA citizen or Permanent Residence holder, and if you are interested in the position, please send your CV to

We are a small and busy Guest House in the City Bowl and need immediately a Guest House Manager who will assist the owners this high season. The person must live in Cape Town and knows the city and the surrounding well. We are looking for a mature person not younger than 35 years and is fluent in German and English. French would be a welcomed add on. The Guest House Manager is responsible for handling relations with the foreign clientele. The position involves providing specialized attention and tailored services to the German, English and French speaking guests. You must be a team player and able to lead and motivate the team.Excellent interpersonal and communication skills, a neat and professional appearance and a compassionate approach are imperative in this position. Do you have what it takes to ensure that the highest standards of service are met whilst catering to our guests from all over the world? You would need to work 5 days a week mainly weekdays from approx. 6:30 hours to hours. Please ensure that you provide the following information with your application:Photograph – Head and shoulders picture, in low resolution format for our database CV and a letter of motivationSalary requirementWritten references that you have availableDue to high volumes of CV’s received, should you not hear from us within seven working days of sending your application, please consider your application for this particular position unsuccessful.Please note that we are not able to accept any application if valid works permit is not held.Get in contact with us on Cape Town

German Call Centre Agents POSITION: German Speaking Customer Service Agents Salary: Salary: Market Related Duration: Rotational Shifts Location: Cape Town About the company: My client is part of a Holdings Company that has been in existence since . Duties Include:  Providing excellent customer service  Ensure monthly targets are achieved  Assist customers with all product related queries  Update customer details on system Requirements:  Matric  1 year customer service/call center experience  Must be available to start immediately!  Must be punctual and willing to go the extra mile  Credit & Criminal Clear What to include:  Detailed cv (Please include month and year employed)  Reason for leaving last employ  Current salary  Required salary  Please indicate race for BEE purposes Email your detailed CV to:  Email your cv to  Please note only Candidates that meet the required minimum will be considered coupled with information requested above.  We regret that we cannot contact all applicants regarding their status.  For more vacancies visit our Page on Facebook: O’Dwyer Personnel  Alternatively follow us on Twitter: OdwyerPersonnel

Our Dynamic, well established and rapidly growing Ecommerce client is looking to hire a customer centric individual who would provide the highest level of CS support to European clients via telephonic / live chat and email support.  YOUR ABOVE AVERAGE English language skills coupled with BOTH GERMAN AND FRENCH language's are  ESSENTIAL for this role. Forming part of the existing team offering room for growth and advancement into other dimensions of the business, including but not limited to translations and digital marketing for those showing ambition, commitment, initiative and drive! Salary R plus parking and Medical Aid contribution on completion of 3 month probationary period GREAT WORKING ENVIRONMENT *** Please contact LANA - ASAP 

We require the services of a German speaking au pair / babysitter who can assist for 2 hours a day for at least 3 days between Mondays to Thursdays. The times can vary as it suites the sport activities of our son and your time e.g. (Mondays pm)(Tuesday pm)(Wednesday pm or 5-7pm)(Thursday 5-7pm).

A dynamic UK Based Company is looking to hire a German Speaking Agent to join their growing team.   Job Description: Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; making outbound calls to an international customer base; executing effective sales techniques;  handling both internal and external email correspondence to and from clients in line with quality standards; working towards resolution time periods, quality standards and targets   Requirements: Matric Good communication skills (written and verbal) Reaching call resolution timeously Reaching targets on a daily, weekly and monthly basis Adherence to schedule Meeting quality assurance selected targets Meeting all agreed KPI`s Develop excellent relationships with all customers Dealing with clients telephonically – above average telephonic communication skills Ability and willingness to work weekends and shifts as and when required Proven exposure to flexibility and easily adaptable to pressurized environments and change Proven customer service orientation and problem solving ability in previous roles/career Must have applied foreign language in a corporate environment Ability to multi task If you meet the minimum requirements, please email your CV to   PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.  IF YOU DO NOT RECEIVE A RESPONSE FROM US WITHIN 14 DAYS FROM APPLICATION, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.  RECRUITERS MAY CHANGE OR REMOVE ADVERTS AT ANY TIME

Our client, an international marketing company in Century City, Cape Town, is recruiting for Danish speaking Customer Service Specialists. This exciting opportunity is ideal for the young professional, who wants to gain valuable experience in a multi-cultural environment, work with cutting edge technologies, while serving the European market in the online gaming industry. As market leaders in their field, they are a dynamic company providing its multi-media services in most foreign languages across 3 continents. The company offers an above market related salary package, including medical and pension fund; quarterly bonus payments; a work permit and initial accommodation for international staff arriving in South Africa. Key Performance Areas: •        Responding to international clients by live chat, telephone and email •        Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment •        Processing pertinent information into relevant databases •        Customer relationship building and maintenance •        Rewarding clients using own initiative •        Solving client’s issues •        Meeting client’s expectations •        Making outgoing calls and execute outbound campaigns to identified customers   Qualifications and Experiences: •        Matric plus tertiary qualification   Competencies required: •        Fluent in Danish (mother tongue level) •        Fluency in written and spoken English •        Demonstrated literacy in MS Office: Outlook, Word and Excel •        Ability to work shifts e.g. 07hhhh00 and 23hh00 •        Experienced in all modern technologies e.g. social media, live chat etc. •        Proven customer service track record •        Proven passion for customer service and excellent CRM skills •        Pro-active, organised and strong personal drive   If you meet the above requirements and are interested in the position, please send your CV to

WE ARE URGENTLY LOOKING FOR FRENCH, GERMAN, DUTCH AND ITALIAN SPEAKING PEOPLE WHO ARE ABLE TO WORK AS CUSTOMER SALES REPRESENTATIVES IN CAPE TOWN AS SOON AS POSSIBLE.  IF YOU ARE INTERESTED PLEASE RESPOND TO THIS AD WITH YOUR CV AS SOON AS POSSIBLE, PLACES ARE AVAILABLE SO HURRY HURRY HURRY. PLEASE NOTE: ONLY THOSE WITH A WORK PERMIT WILL BE TAKEN IN, IF YOU DON'T HAVE EMPLOYEES ARE WILLING TO ASSIST. THANK YOU

A leading Tour Operator in Century City, Cape Town, wishes to employ an experienced Mandarin or Hindi speaking Tour Consultant to join their international and dynamic team. The company specialises in tour packages and travel arrangements for various Southern and Easter African regions. The right candidate will provide first class service to agents. Key Performance Areas: ·         Maintain client and customer relationships ·         Quote and design creative itineraries and proposals ·         Source and sell alternative services ·         Successfully run groups and tour series ·         Prepare welcome packs ·         Handle the 24hr emergency phone ·         Reconcile supplier invoices for processing ·         Reconcile tour guide expense sheets and check guide salaries ·         Assist in answering complaints Qualifications and Experiences: ·         Min 3 years’ working experience in inbounding   Competencies required: ·         Excellent language skills in Mandarin or Hindi ·         Demonstrated literacy in MS Office applications and quoting essential ·         Experiences with Tour plan is advantageous ·         Sound knowledge of Southern Africa ·         Proficient organizational skills and an excellent eye for detail   If you meet the above requirements and if you are interested in this position, please send your CV in English to

This is a great opportunity for a fluent Chinese speaking shipping agent to work for an international freight shipping agency in Cape Town. This company provide shipping and logistics services, both ocean and air freight services to their customers throughout South Africa. Job responsibilities: The candidate will be co-ordinating all elements and activities pertaining to a vessel calling/leaving port, including all legal/regulatory requirements, as well as requirements of the Master and Owners.   Job requirements: • Fluent Chinese speaker • You must be a self-starter • Must be customer oriented • Must have good communication skills, both written and spoken • Must be able to translate between English and Chinese • Must be able to work under pressure and handle customer queries • Experience in the fishing and/or shipping industry, it would be a distinct advantage

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Responsibilities:   ·         Contacting customers by telephone, email and online chats ·         Processing and taking ownership of all outgoing contacts in a multimedia environment ·         Customer relationship building and management as well as cross selling of products and services ·         Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc. ·         Processing pertinent information into relevant databases ·         Excellent time management and adherence to schedule   Requirements ·         Matric ·         Fluent in English (reading, writing, speaking) ·         Demonstrated literacy in MS Office: Outlook, Word and Excel ·         Proven sales or customer service track record adv. ·         Proven passion for customer service and excellent CRM skills ·         Pro-active, organised and strong personal drive   If you meet the above requirements and if you would like to know more please send your CV to

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