DESKTOP SUPPORT TECHNICIAN IN SOUTH AFRICA

My client based in Bellville is looking for Desktop Support Technician to join them on contract for 3 months, To start ASAP /Immediately. Rates NEG   JOB PURPOSE: To provide a world class desktop support service to all company employees by resolving both incidents and requests that fall within the End User Computing space.                    KEY OUTCOMES The following outcomes will be expected to be achieved by the Desktop Support Manager.   ·       Responsible for operating system (Windows XP), business application and general desktop hardware & software support ·       Business application readiness testing & testing the impact of new Windows software (e.g. Vista, Office ,  Internet Explorer) and other PC-based systems (new versions of Anti-virus software, Adobe Reader, etc.) ·       Installations and monitoring of desktops & notebooks using automated tools (e.g. WinInstall) & scripting ·       Receiving, logging, analysing and resolving workstation-related problems effectively and efficiently. ·       Taking ownership of problems and ensure resolution directly or by liaising with the applicable support teams. ·       Responsible to maintain a configuration register of assets, licenses & general documentation of the workstation environment. o   Complete infrastructure-related projects as assigned to you from time-to-time.   QUALIFICATIONS AND EXPERIENCE ·       Grade 12 ·       At least 2 years relevant experience in an IT Desktop support environment ·       Experience of networks & TCP/IP and Active Directory will be an advantage ·       MCSE qualification and scripting knowledge will be an advantage   COMPETENCIES   ·       Stress Tolerance ·       Performance Driven ·       Building and maintaining relationships ·       Teamwork/ability to function independently ·       Communication Skills ·       Adaptability ·       Attention to detail ·       Planning and organising   ATTRIBUTES ·       Positive, enthusiastic  attitude ·       Honesty, integrity and respect ·      Ability to co-operate and thrive both within an independent  and  team environment