CUSTOMER SERVICE ASSISTANTS IN SOUTH AFRICA

COURIER COMPANY needs articulate and friendly persons with sunshine in their voices. Will you go the extra mile for the customer to ensure that they get the service they deserve?  Deal with customers online and on the phone and respond PROMPTLY to customer enquiries.  Handle and resolve customer complaints. Communicate and co-ordinate with other departments. Education and experience: (a) Minimum of Matric plus knowledge of customer service principles and practices (b) Inter personal skills. (c) listening skills. (d) Problem analysis and problem solving. (e) Attention to detail and accuracy. (f) Adaptability and initiative (g) Stress tolerant (h) non smoker. Include your CV with your application