COUNTER SALES/ HIRE DESK CONTROLLER SMALL PLANT INDUSTRY IN SOUTH AFRICA

Required Qualifications Grade 12 certificate.   Experience Two to three years in the Hire or related industry Primary functions Within the company values, fulfil the following functions Customer relations: Efficient solution to the client’s rental needs i.e. determine needs; handle equipment bookings and returns; assist with technical information; resolving customer concerns/queries. Product knowledge Become familiar with product range to ensure appropriate solution is offered. Hire and Sales procedures Promote, manage and administrate all the hire and sales processes of the outlet.  Hire Counter documents and general admin Ability to administrate all pertinent documentation as well as keep track of the daily counter operations. Documents such as: Cash Receipts; Equipment return book; Equipment booking register; Off hire / Down time register; knock back report; Equipment breakdown report.  Hire equipment and consumables / spares controls Accurately monitor the movement of Assets / consumables as well as the effective counting of stock. Driver administration (Hire Desk Controller) Plan and manage all driver logistics. Ensure drivers complete log sheets and keep these sheets in a file behind the counter.   Marketing Implement management’s marketing initiatives.   Debtors collections Follow company’s debtor’s collection procedures for cash and account customers, including collecting of outstanding balances General duties General appearance and cleanliness of the store and other duties as assigned by management.