BACK OFFICE CO ORDINATOR (R PER MONTH NEGOTIABLE) SABIE IN SOUTH AFRICA

The Back Office Co-ordinator manages the reception department and is the link between the reservations department in Cape Town and the Lodges. Also oversees and co-ordinates the travel for guests and liaising with the flight and transfer companies who have been booked the transfer our guests. The back office is the hub of communication at the lodge.   MINIMUM REQUIREMENTS: Matric Office Management / Administration qualification Administration experience in lodge / hospitality industry Fully computer literate (preferable to have worked with hospitality software)   SKILLS & ABILITIES: Exceptional communication skills, verbal and written Good staff management skills  - management experience preferable Strong coordination and organisational skills Attention to detail essential to the success of this position   DUTIES & RESPONSIBILITIES: Management of all reception functions; answering of phones, contacts Daily communication of information pertaining to memos, check ins, flights etc Data capture and analysis using SM Host (room allocation, posting of deposits & accommodation, audits etc) Daily communication with Head Office reservations and other relevant department Staff flights, accommodation, telephone accounts, bednights, and other staff related logistics management Administration in terms of feedback forms, notes, messages Check reservations, deposits, postings daily from e-res onto SM Host Management of the reception staff All arrangements regarding departures, arrivals and inter-lodge transfers Liaise with, charter companies and airlines as required   PACKAGE/BENEFITS: Cost to Company Package Medical Aid – Optional Provident Fund Annual Bonus—at discretion of management Live in Meals provided Uniform provided