QUALITY CONTROL TECHNICIANS IN SOUTH AFRICA

JOB PURPOSE: Quality control and inspection of installations/repairs done by technicians. Product and client support in the field.Liaison person between the company and vendors/suppliers.Technical handover to clients - basic system functionality explanation.Motivating, training and supporting technicians.Administrative duties. KEY RESPONSIBILITIES: Be able to work under pressure.Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Coordinates and responsible for organising own daily tasks. Ability to communicate with client at all levels, explaining basic system functionality.Supplies management with oral and administrative reports.Problem solving – use of technical skills.Excellent time keeping skills to complete tasks by given deadlines. Expedites the resolution of customer problems and complaints.Comply with defined administrative responsibilities including but not limited to call logs and field activity reports.Keeps abreast of product applications, technical services, market conditions and competitive activities. Train and direct new field personnel and company personnel on divisional products, as requested. Adhere to all Company policies, rules, procedures and housekeeping standards. REPORTING: Reports directly to the Technical Supervisor. QUALIFICATIONS: NTC 4 or Grade 12 certificate.Qualified Auto Electrician with Trade certificate + A cardFull understanding of GPS/GSM systems.Full understanding of tracking systemsFull understanding of Motor vehicle electronicsComputer literate.At least 5 years’ experience as a Qualified Auto electricianKnowledge on heavy commercial vehicle electronicsKnowledge on normal vehicle electronicsPrevious vehicle tracking device installation knowledge will be advantageousDemonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Valid driver’s license.