Team manager

Introduction... Serco is a values-led company with a culture and ethos that is at the heart of everything we do.  We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. We currently have an exciting opportunity for a Team Manager to support and manage the Operations team. Your overall responsibility would be to lead, develop and inspire your team to efficiently achieve campaign objectives for our client and exceptional service for our customers. This role is essential to the overall success of the business unit and is required to ensure that campaign performance is closely managed and quality standards are adhered to at all times. This position is based in Cape Town and will report directly into the Operations Manager Job Specification People and Performance Management Build and maintain a high performing contact centre team Coach a team to ensure quality of delivery Ensure that all business policies and procedures are observed and communicated Maintain a robust system of internal controls Actively pursue Quality and Compliance Assurance initiatives Customer Satisfaction & Continuous Improvement Support a culture of continuous improvement Analyse data from call listening, quality checking and coaching Pro-actively participate in training needs analysis Initiate, lead and participate in end-to-end process improvement efforts Decision Making & Planning Ensure awareness of operational planning objectives Minimum Requirements Matric or equivalent, with relevant management experience Minimum 3-5 yrs working experience with demonstrated knowledge of call centre industry and operations management; ideally within outsourcing operations. Supervisory skills (including contact centre tools, processes and systems knowledge)  Evidence of producing or interpreting business insight and presenting recommendations to enable change through tactical and strategic initiatives. Excellent verbal and written communication Behavioural Competencies Strong leadership skills with ability to inspire a team and motivate groups of people Performance Management Skills (coaching, conducting an appraisal and conflict resolution) Strong interpersonal skills with the ability to influence internal and external stakeholders Ability to build a customer/client driven environment and ability to manage relationships across a diverse, international stakeholder network Committed to the delivery of a high level of customer service and evidence of understanding the key priorities of both client and own business and how to balance these Committed, enthusiastic, positive, resourceful and resilient. Flexible and willing and able to adjust to multiple demands and shifting priorities.   

Set monthly targets with Call Centre Manager. To report daily to Call Centre Manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with Call Centre Manager. 1. Manage day to day running of the team(all aspects) 2. Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis, manage. 3. Manage Talk Time. 4. Manage attendance with the assistance from HR, maintain the Attendance register. 5. Maintain discipline within the team, Initiate Disciplinary Action with assistance from HR. 6. Keep proper documentation on all the agents in the team. 7. Responsible for the planning and management of leave rosters. 8. Coaching and Mentoring of Team. 9. Setting of Incentives. 10. Liaise with Call Centre Manager on all levels of Team Management. Minimum 6 months sales experience. Matric is a MUST. 1. Excellent written and verbal communication skills 2. Be numerate, literate with computer knowledge 3. Communicate in a clear and concise manner 4. Excellent telephone skills 5. Dedicated worker with good time management and patience 6. Administrative abilities 7. Leader ship Ability 8. Attention to detail 9. Self motivated and disciplined, ability to motivate others 10. Complete knowledge of MS Excel, MS Word, E-Mail and Internet Explorer RE Certificate would be an advantage (salary based on this) closing date: 18th November plesae mail CV e-mail address

We are looking for experienced managers for 2 of our new clothing retail stores opening in the Baywest Mall in September . JOB DESCRIPTION: STORE MANAGER Responsibilities: Attract, create and maintain loyal customers on every opportunity Achieve excellence in retail operations effectiveness and efficiency Continuously raise the standard of store personnel, increasing sales effectiveness and the customer experience Maximize store revenue and operating results Understand the growth drivers of the business, performance of store, consumer and competitor trends to propose growth plans, budgets and forecasts Ensure the store is delivering the highest standard of customer service. Regularly audit store customer service standards and actively seek feedback from loyal customers Resolve customer complaints and issues in accordance with company policies whilst maintaining customer loyalty Ensure the store comply with the company’s visual merchandising policy Ensure the store is in compliance with the company’s policies and procedures Manage staff to an appropriate performance and development plan. Identify and appropriately manage issues of performance or misconduct Work to identify talents within store Identify store training and development needs and work with the training team to prioritize and fulfil these needs Maintain an open approach to communication and ensure staff receives all appropriate information provided by the company The Ideal Candidate COMPETENCIES Customers, Market, Business Generates customer delight (internal and external) Understands customer needs Exceeds customer expectations Brand market and business Understands the market and competitive positioning Promotes brand direction (brand and mission) Navigates effectively in brand Understands personal role and contribution in brand Excellent Results Sets high standards Demonstrates a strong commitment to brand’s success Defines challenging objectives Continuously seeks improvements Ensures own projects support brand’s strategy Makes realistic plans Sets clear priorities and deadlines Is accountable for results Takes responsibility for positive and negative result Measures results through KPIs Manages execution Gains the necessary support from others Delegates and empowers Team and Leadership Relationships and communication Speaks clearly and concisely, focuses on value-add comments Listens with an open mind Promotes free flow of information Cooperation and teamwork Builds effective teams Encourages different points of view Defines clear roles and responsibilities Inspires motivation Places team success above individual gain Influences without power Coaches and develop Talents Realistically assesses strengths and development areas in others Praises for positive contribution Gives specific and constructive feedback 2 years on job position managing a clothing boutique, managing staff, strong customer focus, sales, inventories and control store management

Large Established Meat processing plant in Cape Town, which specialises in a full range of emulsion products and hams, is seeking to employ a DEPARTMENT MANAGER with a minimum of 2 years’ experience in the field to manage the daily running of our PRE-PACK/HIGH RISK Department. DUTIES WOULD INCLUDE:- Planning Daily Production Managing and monitoring the productivity of the pre-pack department Ensure good manufacturing practices & quality assurance MUST HAVE:- Bilingual – English/Afrikaans Cope well under pressure and manage a large staff complement Must have Strong leadership skills that inspire team confidence Basic Knowledge of H.R plus Health & Safety Please fax your CV to the HR manager on

We are currently seeking a pro active Front of House manager, to join our dynamic team at this extremely busy Florida Road Store.   The ideal candidate will be mature, task orientated, efficient, experienced and willing to go the extra mile. He will be able to deal with an extremely pressurised environment successfully and be able to govern a large staff compliment.   Traceable references are essential. Please forward your CV to  

GARDEN MAINTENANCE MANAGER for Residential &Commercial gardens to start asap Valid driver license with PDP Good with tools & machinery Plant knowledge and previous experience will be in your favour Professional attitude and conduct Strong management of team of gardeners Efficient and organised No criminal record Must be located in Paarl / Wellington area Only short listed candidates will be contacted for Interviews. Please forward CV to office@saaymans.co.za

We are looking for a manager to join our coffee shop in Paarl. Our trading hours and mon - sun 08h00 to 16h45 You must meet the following min criteria: cv with photo and contactable references sars no Energitic, trustworthy, reliable with sober habits valid bank account South African applicants only valid drivers licence your own reliable car have a friendly and approachable personality be be fluent in Afrikaans and English minimum 3 years experience in similar environment contactable references be a team player and flexible be willing to work weekends and public holidays In return, we offer: full time employment annual leave daily meal Salary R7000 - R9000pm friendly working environment 6 day working week 1 full off weekend per month day shift only (please note that we trade a few evenings during summer) If you are interested and you meet the above criteria, please email or whatsapp your cv as follows: (PLEASE NOTE THAT ABSOLUTELY NO PHONE CALLS WILL BE ACCEPTED, WHATSAPP OR EMAIL ONLY. ALL CALLS WILL BE BLOCKED, THANK YOU) 082 216 2510 morkelgrant@yahoo.co.uk

Will be required to oversee large team of staff in the kitchen and front of house.   Responsibilities will include: Staff Management (Induction, Disciplinary and training) Kitchen Management Stock control Cash control Managing wastage Health and safety Marketing Ensuring restuarant and Bar is running at optimum Must be able to deal with rowdy customers at times Need to have a passion for the industry Should have a strong personality and be able to think on ones feet. Requirements: Grade 12, a Hospitality qualification or 4+ years in the Hospitality industry in a management position.  Must have bar and kitchen experience. Must have your own transport and be prepared to work long hours in shifts. Salary is R/negotiable. To start a.s.a.p - but position needs to be filled urgently.   Reply to this add with your cv to apply or fax to

We are looking for a fashion forward individual to manage our team of in-store sales assistants at our The Zone, Rosebank branch.  The Lot is a contemporary trend setting brand, and we are looking for suitable personnel that fit the part.   The ideal candidate has a natural flair for fashion, is dynamic and energetic, confident and out going, well groomed and well spoken. The candidate must also be able to successfully motivate and manage staff. A goal driven go getter with a passion for fashion is the ideal candidate for this job. Previous managerial experience in clothing retail is essential. The position is 5/6 days a week, including weekends. The position is available immediately. Salary is between R and R depending on skills, experience and ability. If you think you have what it takes to be a part of our exciting and fast growing company then send us your  CV  and  a recent photograph.

Energetic candidate required to lead Food & Beverage Department with the necessary Skills including management of a team of people, expereince in costing, ordering, control of expenses and maintaining of standards. 

MUST HAVE HARDWARE EXPERIENCEBE PUNCTUALBE ALERTACTIVECUSTOMER INTERACTION SKILLSHONEST & TRUSTWORTHYMEET TARGETSDELIVER RESULTS WITHOUT BEING CHASED AFTERMANAGE THE STORE/S COMPLETELY (A TO Z)MUST BE A TEAM LEADER

Just enjoy the scene,then its like an idea you need to be turned into action.Make your outdoor interesting through us.Contact Trymore the team Manager on 0846670170 for free quotations.we do all construction cheaply but we definitely exceed your expectations.

Team Management• Ensure sales agents are delivering individual- and team targets• Leadership of team• ‘Lead from the front’ – Set a positive example to agents with regards to work ethic, company culture, maintaining high energy levels, etc. • Drive a high-performance environment• Manage and motivate sales and quality performance• Conduct daily impact sessions• Conduct daily pitching sessions• Active floor-walking• Carry out weekly performance reviews and conduct weekly ‘catch-up’ meetings with agents to discuss morale, performance and areas of concernTrend Analysis• Monitor and analyse team performance on a regular basis and action appropriately• Assess and report trends that stand out (high dial count, high claims) and establish possible reasons for those• Take appropriate and timely action whenever performance is not in line with established standardsReporting • Create and publish reports detailing all aspects of team performance• Provide accurate and timely data to MGM team • Provide solutions to maintain and improve team statistics• Provide weekly attendance report• Regularly update team statisticsHuman Resources • Take appropriate disciplinary action according to the Company’s Code of Conduct • Liaise with Sales Manager and Human Resources where necessary• Conduct Performance discussions and implement Performance Improvement Plan in line with Company Policy when appropriate• Participate in recruitment activities (when needed)• Manage all team exceptions (VAC, Sick, etc.)Technical • Troubleshoot and follow up on technical issues• Raise tickets on the IT Helpdesk in a timely manner and follow up through appropriate channelsKnowledge, Skills & Experience• months experience in a similar role – preferably in a leadership position in an outbound / cold calling sales environment • Proven ability to deliver the desired business goals • Proven ability to facilitate and contribute in group interactions• Proven ability to conduct and implement coaching feedback in a sales environment • Proven ability to work in a dynamic and fast paced environment

Job Position: Audit Manager Ref: 3403 - Lauren Location: Port Elizabeth Salary: R35 000 per month (negotiable) commensurate with experience and qualification email CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • SAICA Qualified CA (SA) with minimum of 3 year’s post-Articles experience in an audit environment • Proficiency in Caseware and Microsoft products • Registered SAICA Assessor advantageous • Supervisory / managerial experience in an auditing environment • Proficiency in IFRS and IFRS for SME • Proficiency in Companies Act requirements • Proficiency in International Standards on Auditing • Confidence and decisiveness • Initiative • Team Leadership • Excellent writing and report writing skills • Excellent problem solving skills • Excellent planning and organising skills • Attention to detail • Excellent customer focus • Ability to work under pressure Key Performance Areas: • Develop audit plans • Develop audit budgets and assessment documentation • Monitor performance against the audit budget • Review audit fieldwork on an on-going basis • Plot audit jobs • Allocate work to relevant staff members • Produce relevant client reports • Finalise audit opinion • Provide staff with performance feedback • Coach team members • Act as administrative line manager for a team of audit staff • Maintain excellent client relationships Responsibility: Qualifications / Requirements: • SAICA Qualified CA (SA) with minimum of 3 year’s post-Articles experience in an audit environment • Proficiency in Caseware and Microsoft products • Registered SAICA Assessor advantageous • Supervisory / managerial experience in an auditing environment • Proficiency in IFRS and IFRS for SME • Proficiency in Companies Act requirements • Proficiency in International Standards on Auditing • Confidence and decisiveness • Initiative • Team Leadership • Excellent writing and report writing skills • Excellent problem solving skills • Excellent planning and organising skills • Attention to detail • Excellent customer focus • Ability to work under pressure Key Performance Areas: • Develop audit plans • Develop audit budgets and assessment documentation • Monitor performance against the audit budget • Review audit fieldwork on an on-going basis • Plot audit jobs • Allocate work to relevant staff members • Produce relevant client reports • Finalise audit opinion • Provide staff with performance feedback • Coach team members • Act as administrative line manager for a team of audit staff • Maintain excellent client relationships email CV to recruit@onlinepersonnel.co.za Salary: R35000 Job Reference #: Audit Manager - Lauren

As a current Store Manager or Assistant Manager, you will have experience leading a team and understanding the demands of what running a retail store represents, from developing people, managing performance, overseeing sales targets and merchandising. Collaboration, resilience and strategic thinking are essential. Use your open communication skills to understand, engage and deliver results in your store. Our Store Manager role requires drive, execution and accountability through: · Total leadership, management and development of store team members · Monitor results and strive to achieve sales and meet performance measures · Contribute to creating a collaborative, results driven team environment · Apply exceptional visual merchandising standards and manage inventory We are looking for a dynamic Store Manager to head up our team in the Rustenburg Mall in North West. The ideal candidate must have: · A minimum of 3 to 5 Years Retail Fashion Managerial Experience for reputable fashion retail outlets · Admin Skills on MS Office and Excel · Staff Leadership Skills · Be willing to work weekends, overtime and go the extra mile · Jewellery sales experience Kindly submit your most updated CV and salary expectations to Centurion(at)nwjcorp.com Should you not hear from us in 2 weeks, kindly consider your application unsuccessful.

Job Position: Plant Controller and Logistics Manager – automotive industry Ref: 3743 Location: Port Elizabeth Salary: R1.1 to R1.2 million per annum commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Education: Post Graduate Degree in Logistics and Supplier Chain or Engineering • Knowledge and experience: experience in Production in an Industrial environment Key Performance Areas: • Supervise day to day activities, address customer requirements and maintain good relationships • Lead the logistics team and set departmental objectives • Ensure adequate staffing and engage in performance evaluation and training for team members • Monitor logistics processes: supervise day to day activities, prepare and propose the Sales and Operations strategy to management • Assure the responsibility of the Scheduling Plan with Unit Managers • Improve and enhance performance and relationships of suppliers and logistics partners • Monitor Logistics performance and implement improvement actions in line with other departments Responsibility: Job Position: Plant Controller and Logistics Manager – automotive industry Ref: 3743 Location: Port Elizabeth Salary: R1.1 to R1.2 million per annum commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Education: Post Graduate Degree in Logistics and Supplier Chain or Engineering • Knowledge and experience: experience in Production in an Industrial environment Key Performance Areas: • Supervise day to day activities, address customer requirements and maintain good relationships • Lead the logistics team and set departmental objectives • Ensure adequate staffing and engage in performance evaluation and training for team members • Monitor logistics processes: supervise day to day activities, prepare and propose the Sales and Operations strategy to management • Assure the responsibility of the Scheduling Plan with Unit Managers • Improve and enhance performance and relationships of suppliers and logistics partners • Monitor Logistics performance and implement improvement actions in line with other departments Job Reference #: Plant Controller and Logistics Manager – automotiv

PPC Specialist  / PPC manager / Digital Marketing Manager - Observatory, Cape Town.   Our Client is looking for an organized and self-motivated PPC Specilist / PPC Manager for global marketing. The successful incumbent will establishing and managing a digital team, manage the budget and manage all the social media channels.   Salary Highly Negotiable + Bonuses & incentives   Requirements: A proven experience in global internet marketing Experience in a similar role – minimum 2 year of proven experience Knowledge of the following: Google Adwords, Adwords Editor, Google Analytics and Facebook Ads Manager PPC Experience in managing international affiliates and affiliates managers Experience in managing display campaigns using Google Display Network, managing Adwords PPC campaigns Experience in developing and managing affiliates Experience in Social Media and direct media Development & Management Experience as a webmaster is an advantage Managing digital reputation Understanding in online marketing best practices (SEO) Fanatic about the numbers: conversation rate Click 2 Lead and Lead 2 Sale, CPC, CPL   Responsibilities: Establish, Manage and develop a digital team Manage a budget for the digital team Manage all social media channels i.e. Facebook, Instagram, Pinterest, WeChat, etc. Conception of content for digital platforms Management of all communities Work with specialist partners to oversee Google Adwords, Affiliate advertising, Analytics, etc. Manage all email newsletters and growth of all mailer databases and communities Analysis of all social platforms, response rates, conversion rates, etc.   Please contact us for application instructions.

The Technical Project Manager will manage a single project of high complexity, multiple projects of low complexity or assist a senior project manager in managing a large project of high complexity. The mid level Project Manager will be expected to cover the following project knowledge areas: Integration, Scoping, Project Costings, Scheduling, Quality management, Resource Management, Risk Management, Communications Management, Procurement, Stakeholder Engagement and Project Closure. Salaries are negotiable depending on skill and ranges from R38-R42K per month. Closing date for the vacancy will be Friday, 19th of March 2021. Only SA born citizens to apply. Currently a WFH role. All CVS to be sent to melissa@bluedesk.co.za Responsibility: Ensure roles, responsibilities and deliverables for each project discipline/member are defined. Facilitate High-level software design sessions. Host project effort estimation sessions. Define a WBS and create a project plan in MS Project or appropriate tool. Setup JIRA projects and create Jira tickets to carry out the defined plan. Define a workflow that suits the project environment and is agreed on. Project communication of project plans, project meeting minutes, project reporting. Facilitate regular project updates with project stakeholder. Facilitate regular project meetings like daily stand-ups, sprint retrospectives, risk and issue resolution, change management, status check-ins. Manage and control of project schedule using JIRA and MS Project. Demonstrate collaboration with System Engineers, Architects and Team Leads to understand the none functional and quality requirements needed to deliver your project. Leading and motivating the project team. Building ongoing relationships with line management. Ensure creation of functional and nonfunctional documentation Documenting of Software release plans Minimum Requirements: Relevant tertiary qualification in Engineering or Information Sciences. 2-4 years technical Project management experience 2 years project management experience in a software development Project management certification Intermediate Agile Principles level of understanding Intermediate SDLC level of understanding Intermediate MS Project or similar software and MS Office applications. A novice level of Software design principles Skills and Knowledge Requirements: Intermediate level of experience in Project Administration Intermediate understanding: PMBOK Process Groups and Knowledge Areas Demonstrate experience in leading and motivating a project team Ability to perform scenario based analysis Salary: R42000 Job Reference #: Technical Project Manager IT Consultant Name: Melissa Sharland

Stolix engineering is recruiting for a Project Manager with Commercial experience (road construction and infrastructure, Office buildings, hospitals, hostels, etc.) to join our team. Purpose of the role Assist with the development of T&T's Project Management service offering To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards Key Responsibilities: To ensure that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards Working with clients to define project goals and to establish the overall success criteria for projects, including time, cost, technical and performance parameters Ensure the alignment of projects with the clients' overall business goals Ensure that quality, safety, health and environment issues are properly managed and addressed according to the clients' and Turner & Townsend's policies and procedures Establishing effective project governance in accordance with the company's policies and procedures Develop project execution plans Identifying and implementing tools and systems to proactively maintain project governance in accordance with an agreed project execution plan Project planning, including producing the detailed project plan Developing the project organisation charts and establishing lines of accountability and reporting with the clients Advising on project resourcing requirements and the procurement of resources Co-ordinating, controlling and directing the activities of all staff and project team members to ensure the project success criteria are met Monitoring and applying performance management techniques Respond promptly and efficiently to the clients' needs, changes and requests within the context of the project Managing the change control process, including the implementation of change control procedures Monitoring and advising upon project finances Managing the flow of project information between the team and the client, through regular meetings and written communications Ensuring the project teams comply with these agreed systems and procedures Preparing formal project progress and other reports in order to provide timely and accurate project information and status updates to all stakeholders Taking a leading role in interfacing with clients and other team members, at all project stages Key requirements: Experience: Min 4 years' experience in delivering successful projects Qualification: B.Sc Construction Management, B.Eng, B.Arch (or similar) Working knowledge of FIDIC and JBCC suites of contracts Proven ability to analyse complex problems, interpret operational needs and develop integrated, creative solutions Strong interpersonal skills and ability to manage effectively in a team environment Excellent verbal and written communication skills Travel to site will be required Project manager will be based in Johannesburg, South Africa but could be expected to travel to sites in South Africa and other African countries should it be required Stolix engineering and construction Ltd: Stolix engineering and construction Ltd is a leading global construction consultancy whose experts work with organisations to deliver maximum value from their assets. Working on many of the world's largest programmes from our global network of 87 offices, our 3,900 staff shape our industry. We help our clients save money with our programme, project and cost management services. We offer market related salary.

Well established sheet metal plant – Pretoria   URGENTLY NEED 1 x INTERNAL SALES MANAGER Salary: R25k per month   This individual should be: Mature, Hard working, driven, independent and professional at all times     REQUIREMENTS:   A technical sales manager manages the team of technical professionals supporting sales of the company's products, solutions as well as services. He also manages customer situations and designs strategies necessary to maximize customer satisfaction. Apart from that he also develops technical initiatives geared towards improving the effectiveness of the technical team. A technical sales manager assesses rewards and coaches technical sales professionals within the organization. He / she should also provide support to front line sales people overseeing presentations, technical support together with customer presentations. This person must have internal sales experience Must have worked with a team of 5 or more persons under them Must be technically strong as they will be working with drawings on a day to day basis     A MUST HAVE:   Managerial studies Technical studies Own vehicle Willing to relocate if not residing in the area. Must be able to read technical drawings and have a great technical know how.       IF YOU MEET THE ABOVE REQUIREMENTS PLEASE FORWARD;   CV’s, Certificates and Profile picture          

Required Qualifications Grade 12 certificate. Diploma in Supervision/Management(NQF level 5 or 6) would be an advantage. Experience Five to Seven years in the Hire or related industry. Positions that report directly to this function: Hire Desk Controller/ Counter Sales. Workshop Manager. Drivers (if no Hire Desk Controller in place). Cleaners. Primary functions Within the company values, fulfill the following functions Management Team member: Be an integral part of the management team with Directors and other managers, including participating in meetings and completing assignments. Turnover: Ensure daily and monthly turnover targets are achieved or exceeded. Opening and closing procedure: Ensure store is opened and closed securely. Workshop Management Ensure the workshop functions efficiently. Manage cash: Ensure company’s cash standards are followed. Customer relations: Ensure excellent customer relations are maintained at all times. Product knowledge: Have an in-depth knowledge of small plant and equipment (can be learnt on the job if trainee manager) Human resources: Including the hiring of some employees, approving and monitoring of leave, team meetings, discipline, motivation, dress code, attendance registers and training. Hire Equipment and consumable controls: Adhere to asset controls, including equipment and consumables stock takes. Marketing: Implement management’s marketing initiatives. Debtors collections Follow company’s debtor’s collection procedures for cash and account customers, including collecting of outstanding balances. Reporting: Preparing, maintaining and submitting management reports such as key performance measures, workshop, marketing, knock-back, plant location and other reports. Vehicles: Ensure vehicles are clean, in good condition and properly maintained. Monitor driver behavior via satellite tracking system. General duties: Ensure satisfactory cleaning of all the facilities. Computers and internet working properly. ire contracts are properly entered in to and closed. Data backups are done. Store security including alarms and other equipment are in working order. Staff Health and Safety procedures are followed. Information for the accurate recording of financials transactions is available and accurate.

JOB PURPOSE   -       Lead the Africa Credit Management agenda by partnering with the team to deliver on foot-print creation in line with strategy. -       From time to time, lead the Credit Management Function due to temporary unavailability of the National Credit Manager. (Provide bench for National Credit Manager) -       Oversee the timeous collection of Accounts Receivables in line with credit terms and provide support to team to ensure Business targets are achieved. -       Sustain and optimize sales to collection control process for the business. -       Responsible for developing an effective team, centred on capability and performance to ensure bench depth.   PRINCIPAL ACCOUNTABILITIES     -       Drive customer collection process within AR and implement initiatives with Commercial and Supply Chain to optimise business cash flow.  -       Resolve customer disputes with support from Commercial & Supply Chain departments through monthly credit committee meetings. -       Lead and implement key credit control strategic initiatives and projects to ensure  successful implementation -       Ensure collaboration and alignment cross functionally (IT/Commercial & Operations) to drive and implement key business projects -       Leveraging of Industry / Region /  Sector best and standard practices -       Consolidate and submit customer risk assessments and credit applications in line with company policy and the National Credit Act. -       Review and recommendation of annual credit limits for Top 100 customers in line with business and customer requirements.    -       Monitor COSO controls and processes & ensure compliance and reduce risk. -       Prepare and submission of legal hand overs, bad debt provision and recovery of bad debts to the National Credit Manager. -       Monthly and quarterly consolidation and presentation to the Business Leadership and Regional teams of Business and Balance Sheet results to include KPI commentary. -       Ensure the effective implementation of the performance management process to drive business efficiency, employee engagement & development. -       Drive the implementation of employee engagement and development tools to optimise development & engagement.

High End Fashion Retailer seeking experienced Store Managers Johannesburg to join their team in Hyde Park.  This well-known French Fashion Brand expanding in South Africa, with its first store opened in Johannesburg requires a Store Manager that is well spoken, well groomed, loves fashion and is self-driven that can take this International Fashion Brand to new heights in South Africa.  We are looking for a stylish person who has the ability to work independently & use initiative, high attention to detail and who has excellent problem solving skills.  Duties & Responsibilities to include, but not limited to: -          The Store Manager will be responsible for the day-to-day running of the store. -          Maximise profit while minimizing cost. -          Managing the store team consisting of 4 Sales Assistants. -          Ensure excellent customer care standards are met. -          Managing stock levels and making key decision on stock control and merchandising. -          Analysing sales figures and forecasting future sales. -          Analysing and interpreting trends to facilitate planning. -          Dealing with customer complaints and comments. -          Maintaining awareness of market trends in the retail fashion industry both locally and internationally. -          Understanding forthcoming customer initiatives and monitoring what local competitors are doing.   Requirements: -          Must have at least 4 years’ experience as a Store Manager in a high end fashion boutique or similar retail field. -          Candidate must have Matric, Diploma or Degree in Fashion or Business Management would be an added advantage. -          Be prepared to work retail hours (including weekends, holidays and overtime). -          A thorough & practical grasp of the day to day management of a store and sales staff. -          Strong problem solving skills and proven ability to use your own initiative. -          Knowledge and ability to effectively apply company strategy/ policy/ procedure at store level. -          Outstanding leadership skills. -          Ability of manage a functional team. -          Strong sales skills. -          Reliable, Trustworthy and Confident.   Salary:  R – R CTC per month with great growth opportunities. Interviews to take place early January .   To apply for the Store Managers - Johannesburg – High End Fashion Retailer positions – please send your detailed CV in a Word document and a recent photo of yourself.

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the WFE avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Job Reference #: 201687

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the WFE avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201687 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566.

Our client situated in Tzaneen, South Africa, has a vacancy for a suitably qualified and experienced Operations Manager: Nurseries Are you a hard-working leader with a passion for agriculture, plant propagation and business management? Are you a dynamic thinker with excellent negotiation skills and experience in nursery management? Do you have what it takes to exceed customer expectations, while driving a sustainable business and returning maximum profits for the company? If so, then you may be our next Nurseries Operations Manager! Reporting to the General Manager, the incumbent will be responsible for managing the avocado nurseries in a sustainable manner that exceeds customer expectations and delivers maximum returns for the company. The incumbent must drive a process of continuous improvement, lead the nursery team in a process of successfully adopting superior propagation techniques, and establish a supply of quality plant material that will meet the demanding requirements of an ever-expanding operation. Qualifications and Expertise • 5 years' experience in nursery management • 3 years' business management experience • BSc Agric (or similar), or a Degree in Business Management • Nursery management and clonal tree production techniques • Fully computer literate (MS Office - Word and Excel, Microsoft AX) Knowledge • Thorough knowledge of business management • A solid understanding of plant propagation Skills • Lead a team through a process of change and continuous improvement while optimising the production capacities of the nurseries • Excellent business English skills (written and spoken) • An ability to communicate detail, while giving clear work instructions • Excellent negotiation skills Attitude/Behaviour • Hard working with the ability to thrive under pressure • Determined to make a success of challenging situations • Meticulous attention to detail • Have an inherent energy directed towards leading and being a part of a team • Accountability The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid and an option to structure an annual bonus. Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201687 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201687

Coach and mentor the Construction Operations staff on all divisional projects and the facility to safe work practices, quality workmanship, productivity, cost and schedule.  Coordinate supervision of multiple crafts on site and mediate any concerns within Construction Operations.  Promote and adhere to Company Safety Management System.  Participate & conduct annual Performance Management reviews for the Construction Managers and Construction Planning Leads.  Monitor and manage the hiring, training, succession planning, transfers, promotions and salary increases of the Project Construction team.  Align the group to the Managed Transfer Process, and be directly involved with the team’s progression opportunities.  Ensures all internal processes and/or Client Business Processes are communicated and followed by the appropriate level of Supervision.  Collaborate with the Project Manager on contracting strategy and scope of work definitions.  Evaluate and provide insight to the identification and mitigation of constructability and planning issues.  Successful incumbent will be responsible to ensure that the constructability review effectively identifies issues which will negatively impact safety and productivity and has the required changes made to the design.  Directs the development of the Construction Execution Plan.  Manages the preparation of construction implementation plans required for the Construction Execution Plan (i.e. Scaffolding plan, Heavy lift plan, Equipment plan etc.)  Ensures that the Project is managed to the Construction Schedule and Project Indirect budget.  Assumes ownership of compliance to Work Face Planning processes and procedures.  Is accountable to effectively and efficiently manage equipment utilization and materials receipts.  Completes and participates in Construction and Workface Planning Audits.  Ensure all deficiencies are remediated.  Provide oversight to ensure that all System QC documentation is completed in a timely manner and that the System turnover documentation is completed prior to transfer of Care, Custody and Control to the Client.  Review out of scope work, as identified by the Client, and provide a recommendation as to which work will be managed as part of the project close-out, based on a risk benefit analysis.  Support the Construction Planning Lead during the front end detailed planning as well as the day to day Dynamic planning on site, ensuring that the work packages are built to the process requirements and that the workflow is properly sequenced. Set the work package release schedule with the Construction Planning lead.  Facilitate state of readiness for construction kick-off.  Monitors the onsite material procurement / receiving and distribution and provides support, when required, to ensure material RAS date issues are brought to the Client’s attention and mitigated in a timely manner.  Coordinate the key construction activities leading into turnover.  Ensure corrective actions are put in place to address discrepancies emerging from punch lists.  Support the Senior Project Manager for closeout of project.  Work with Senior Project Manager to access commissioning requirements.  Prepare and execute mobilization and demobilization plans.  Provide daily status reporting to the Project Manager.  Provide Interface with the client on a daily basis while on site.  Provide periodic updates to the Functional Manager.  Approve and submit any invoice/time sheets which have business unit expenditures to the appropriate project.  Complete and submit any monthly summaries to the appropriate departments. (e.g. P-card summaries, expense reports, etc.)  Approve Purchase requisitions as required for the project.  Follow the Signing Authority Matrix for signing or client documentation. 

Assistant Manager Vacancy available in Wynberg, Johannesburg with an International renowned Fashion Retailer.  If you are a young, stylish, vibrant, energetic individual with a passion for people and fashion and a flair for retail and customer service this is the job for you!    This unique concept store, a high-end fashion destination that is influenced by boutique stores and hip shops from around the world is looking for an experienced Assistant Manager to join their team and enhance the enjoyable shopping experience for everyone.  The Assistant Manager would act as 2IC for the Store Manager but also take ownership of the Sales team and ensure they are trained and motivated on a daily basis.  We are therefore looking for someone that has training experience and has a natural aptitude for training and developing staff.  You will be required to work long retail hours, weekends and public holidays.    Requirements: -          Minimum 3 years’ experience in the retail fashion industry, preferably in a senior position or training / development capacity. -          Experience in training and staff development, any certificates in this field would be an added advantage. -          Must have Matric; Diploma, Degree or equivalent would be an added advantage. -          Good communication skills; must be fluent in English.  -          Good sales experience. -          Flair for Customer Service. -          Must be able to work under pressure. -          Confident and enthusiastic. -          Trustworthy and reliable.   The position will also include day-to-day administration duties, making sure the shop floor runs smoothly, meet the store’s monthly targets, running point of sale, training staff, implementing and managing the in-store promotions, customer service, visual merchandising and opening and closing of the store.    Salary R – R CTC per month based on level of experience.   To apply for the Assistant Manager - Johannesburg - Fashion Retailer please send your detailed CV and a recent photo of yourself.   

Assistant Manager Vacancy available in Wynberg, Johannesburg with an International renowned Fashion Retailer. If you are a young, stylish, vibrant, energetic individual with a passion for people and fashion and a flair for retail and customer service this is the job for you! This unique concept store, a high-end fashion destination that is influenced by boutique stores and hip shops from around the world is looking for an experienced Assistant Manager to join their team and enhance the enjoyable shopping experience for everyone. The Assistant Manager would act as 2IC for the Store Manager but also take ownership of the Sales team and ensure they are trained and motivated on a daily basis. We are therefore looking for someone that has training experience and has a natural aptitude for training and developing staff. You will be required to work long retail hours, weekends and public holidays. Requirements:- Minimum 3 years’ experience in the retail fashion industry, preferably in a senior position or training / development capacity.- Experience in training and staff development, any certificates in this field would be an added advantage.- Must have Matric; Diploma, Degree or equivalent would be an added advantage.- Good communication skills; must be fluent in English. - Good sales experience.- Flair for Customer Service.- Must be able to work under pressure.- Confident and enthusiastic.- Trustworthy and reliable. The position will also include day-to-day administration duties, making sure the shop floor runs smoothly, meet the store’s monthly targets, running point of sale, training staff, implementing and managing the in-store promotions, customer service, visual merchandising and opening and closing of the store. Salary R – R CTC per month based on level of experience. To apply for the Assistant Manager Vacancy - Johannesburg - Fashion Retailer please send your detailed CV and a recent photo of yourself.

Store Manager Position available in Cape Town with famous Fashion Retailer who is looking for Store Managers to take their prestigious SA brand to new heights. We are looking for a stylish person who has the ability to work independently & use initiative, high attention to detail and who has excellent problem solving skills. Duties & Responsibilities to include, but not limited to:- The Store Manager will be responsible for the day-to-day running of the store.- Maximise profit while minimizing cost.- Managing the store team including an Assistant Manager and permanent and flexi Sales Consultants.- Ensure excellent customer care standards are met.- Managing stock levels and making key decision on stock control and merchandising.- Analysing sales figures and forecasting future sales.- Analysing and interpreting trends to facilitate planning.- Dealing with customer complaints and comments.- Maintaining awareness of market trends in the retail fashion industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Requirements:- Must have at least 5 years’ experience as a Store Manager in the industry, preferably fashion- Candidate must have matric- Be prepared to work retail hours (including weekends, holidays and overtime)- A thorough & practical grasp of the day to day management of a store- Strong problem solving skills and proven ability to use your own initiative- Knowledge and ability to effectively apply company strategy/ policy/ procedure at store level- A tertiary qualification in business/ retail or marketing would be an advantage- Outstanding leadership skills- Ability of manage a functional team Salary: R – R CTC per month To apply for the Store Manager Position – Cape Town – Fashion Retailer positions – please send your detailed CV in a Word document and a recent photo of yourself.