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TEAM LEADER

We are looking for a Team Leader for our client in Manufacturing Industry, Requirements: Production or Engineering Diploma. 3 to 5 years experience in Production Environment. Computer Literacy skills. Paint and Cleanroom or Robot Knowledge (Motorman) experience would be an advantage. Must be capable to work under pressure and able to cope with unexpected changes in schedules and deadlines. Have a good working knowledge of quality standards. Key Performance Areas: Effective leading of workers to ensure that output standards, both quantity and quality are achieved. Ensure that there are enough components on the line to build according to the production schedule. Candidate must be willing and prepared to work shifts. Salary is negotiable.
South Africa

TEAM LEADER

Looking for a Team Leader for a Corporate Travel Company Matric and Travel Diploma Galileo/Amadeus At least 7 years consulting experience Leadership course HC/IR course MS Office Staff Management/Supervising experience
Johannesburg (Gauteng)

TEAM LEADER WAREHOUSING & FREIGHT

Team Leader - Warehousing ~ Freight Control East Rand, Gauteng Applications are invited from suitably qualified and experienced candidates to fill the position of Team Leader within the freight and logistics sector. The successful incumbent will be responsible for but not limited to quality, cost (waste-elimination) and safety, etc. Grade 12 Excellent command of English Drivers and preferably own transport Minimum 3 years experience in a Freight and or Logistics environment Material handling and warehousing exposure Previous team leader responsibilities essential. Receive / verify accuracy of shipments, Maintain orders in warehouse, update and maintain stock control system, Consolidate invoices. Stock counts and resolution of stock discrepancies. Document Control ~ Administration ~ Basic accounts Please contact us for application instructions.
South Africa

TEAM LEADER POST AVAILABLE IN SOUTHERN SUBURBS

Call Centre- Team Leader position Permanent Post Requirements: Matric (Essential) Pc Literate Credit clear (Essential) Criminal check (Essential)   Experience: Most recent Team leader experience. 12 Months Team Leader experience in an international contact centre environment Remuneration: To be discussed   Contact:  Sakeena Mail you Cv to with the subject heading Team Leader
South Africa

TEAM LEADER CALL CENTRE

Looking for Team Leaders to lead a sales team R8 - R10k + Comm + Allowances Minimum Qualifications & Experience Grade 12 1yr + Insurance Team leader Experience ITC Clear No Criminal Record FAIS Accreditation advantageous RE Advantageous Accountable for the performance of the team 1.        Identify strengths and weaknesses using the sales trackers 2.        Weekly team review 3.        Delivering effective coaching to agents – based on statistics and assessment feedback As well as various other responsibilities.  
South Africa

TEAM LEADER STORE DESIGN

A terrific opportunity exists for an experienced Team Leader to manage a portfolio of stores within our group. This position will be responsible for preparing store layouts in line with approved concept. Store design & development. Responsibilities: Manage & Lead a portfolio of Store Designs Manage the drawing time lines as well as briefing internal CAD Operators and external Design Houses. Controlling drawing standards from drawing packs to standard details, Ensuring that standards are adequately recorded, communicated and filed on the data base. Setting up and leading Store Design meetings with the Brands  Preparing minutes of of meetings. Undertake site inspections as well as conclude surveys. Meet with Brands to obtain sign off on all store layouts. Involve preparing sketch layouts and completing drawing packs on Autocad. Requirements: Minimum of 3 years Space Planning and Team Leader experience. Must have managed CAD Operators and external Design houses. Must be proficient in Autocad Able to undertake site inspections as well as conclude surveys is essential Experience with Sketch up, Photoshop and Revit would be an advantage. Preference will be given to someone with experience with the Retail store design sector. Proven track record within the Design sector or related field. Excellent planning ability Able to present and lead meetings Space planning ability Understanding & Experience in lighting, construction of shopfronts and furniture. Good negotiation skills to resolve issues to the benefit the group.   Please contact us to apply.
South Africa

TEAM LEADER/SUPERVISOR CUSTOM CARE CENTRE

Our Client, a brand marketing Company, based in Midrand, urgently requires a customer care call centre team leader/supervisor to manage a team of 30 consultants.  Only comprehensive CVs that include identity number and contactable land line references will be accepted. Requirements: Valid Matric/Grade 12 certificate Valid driver’s license Tertiary qualification an advantage Minimum of 5 years’ experience in a call centre environment Minimum of 3 years’ experience in a supervisor role Excellent knowledge of MS Word and Excel Spreadsheets Good understanding of internal controls and business risks The ability to manage, develop and motivate the team Excellent interpersonal communication skills Should you not have heard from us within 7 days of submission of CV, kindly accept that your application was unsuccessful.
South Africa

TEAM LEADER(ARTISAN) PORT ELIZABETH

We are a company based in Port-Elizabeth seeking an experienced Team Leader: The incumbent will report to the Branch Manager: Package Boilers. The incumbent’ s primary function will be to lead, plan projects, prospecting, standby and travelling out of town.: Lead the Site based maintenance operation Assist to select; Train and Develop the Maintenance Teams Assist to interface with the customer on a daily basis. Assist to control and Manage the Maintenance Manpower, Materials and Equipment MINIMUM QUALIFICATIONS Standard 10 (Grade 12) Certificate Qualified Artisan or Technician (Trade Tested) Planning Capability on Primavira and/or MS Projects Understanding of Technical Drawing; Mathematics; and Quality Control Systems EXPERIENCE 5 Years experience in a Supervisory/leadership role Experience in Power Plant systems e.g. Pressure Parts, Auxiliary plant, Mills; Gas Cleaning etc. Computer Literacy essential Valid Driver’s Licence Must be declared medically fit by the Occupational Health Centre Must be prepared to travel and work overtime Preference will be given to persons living in close proximity to the sites. Interviews will take place at our Port Elizabeth office. PLEASE NOTE: CV’s without certificates will be disqualified Applications accompanied by a letter, indicating position applied for and a current CV and certified certificates may be forwarded for the HR Officer’s attention at PO Box 129, Bellville, or faxed to ( or e-mailed to the HR Officer at by no later than
South Africa

TEAM LEADER/SUPERVISOR THE AUTOMOBILE ASSOCIATION

R20,000 per month. Candidates must be qualified motor mechanics or auto electricians with three years supervisory experience. The Team Leader's responsibilities are to: manage staff through planning, organising, leading and controlling of outputs; manage roadside assistant cases; monitor and administer shift change process; implement and administer administration processes and reports; ensure the repairs and maintenance of fleet vehicles, and monitor assets; improve customer service; support the regional manager with operational planning in the region. Email CV, ID and qualifications to lconnock@aasa.co.za by 12 February. Only successful candidates will be contacted.
South Africa

TEAM LEADER UMHLANGA KWAZULU NATAL

Set monthly targets with Call Centre Manager. To report daily to Call Centre Manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with Call Centre Manager. 1. Manage day to day running of the team(all aspects) 2. Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis, manage. 3. Manage Talk Time. 4. Manage attendance with the assistance from HR, maintain the Attendance register. 5. Maintain discipline within the team, Initiate Disciplinary Action with assistance from HR. 6. Keep proper documentation on all the agents in the team. 7. Responsible for the planning and management of leave rosters. 8. Coaching and Mentoring of Team. 9. Setting of Incentives. 10. Liaise with Call Centre Manager on all levels of Team Management. Minimum 6 months sales experience. Matric is a MUST. 1. Excellent written and verbal communication skills 2. Be numerate, literate with computer knowledge 3. Communicate in a clear and concise manner 4. Excellent telephone skills 5. Dedicated worker with good time management and patience 6. Administrative abilities 7. Leader ship Ability 8. Attention to detail 9. Self motivated and disciplined, ability to motivate others 10. Complete knowledge of MS Excel, MS Word, E-Mail and Internet Explorer RE Certificate would be an advantage (salary based on this) closing date: 18th November plesae mail CV e-mail address
Durban (KwaZulu Natal)

R 4

TEAM LEADER CLIENT SERVICES (MEDICAL)

R To lead the Clients services staff within the department. Management, understanding of all job functions and development of all client services staff as well the alignment of the company’s strategy with the Scheme’s strategy. This includes liaising with irate members, providers and brokers. Liaise with all internal departments to resolve escalations from the agents or the clients.   Responsibilities In depth understanding of the Medical Aid industry and related legislation In depth understanding of a client serviceses department within a medical scheme administration environment Understanding of workflow process in client services department within a medical scheme administration environment Management,  development and succession planning of Clientservices staff Extensive experience in day-to-day management of the department Management of daily operational delivery within Clientservices department according to SLA Balances own priorities while directing and motivating others Plans, assigns & monitors work of the team members Actively performance manages and motivates team members Drafting, development and implementation/enhancement of policies and procedures Strategic input at a Departmental level Active participation at meetings Monthly and weekly report on the Clientservices  department to management Problem solving and decision making Results monitoring and reporting Deliver, maintain and enhances work standards and quality within a given process Mentor and Coach staff   Minimum requirements: Matric Tertiary Qualification (Advantage) Minimum of 5 years experience in the medical aid administration environment Knowledge and understanding of the Medical Schemes Act Knowledge and understanding of the Scheme Rules, policies and procedures Intermediate knowledge of Excel, Word and E-mail Good understanding of internal controls and business risks Minimum of 5 years in a Supervisor role will be an advantage   Skills:   ·         Strong communication skills ·         Innovative abilities ·         Management skills ·         Analytical thinking ·         High level of attention to detail ·         People motivation ·         Leadership skills ·         Planning and Organising ·         Decision Making ·         Ownership ·         Team Orientation ·         Goal orientated         Attributes:   ·         Professional ethics and integrity ·         Strategic problem solver ·         Enthusiasm and passion for excellence ·         Work ethic ·         Acceptance to change ·         Desire to up-skill staff
South Africa

TEAM LEADER: HELPDESK

Purpose of the role To ensure that a high quality service is delivered to all Capitec Bank branches by informed, knowledgeable, high energy staff, and through motivation, coaching and the development of the Helpdesk Agents. A strong focus will be on effectively leading the Helpdesk Team to contribute to the achievement of the business objectives by enabling Agents to meet agreed set targets whilst not losing focus on client service within the Business Support Centre. Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) Previous experience in any of the following environments would be an added advantage o Inbound Contact centre o Capitec Bank Products and Procedures Experience in managing staff Willingness to work shifts Working hours: Shift work (Saturdays and Sundays compulsory) Knowledge in planning and prioritising of resource deployment Effective communication skills within a team environment (verbal and written) High standard of Product knowledge Change management Action orientation and implementing skills Ability to motivate people Good interpersonal skills Computer literate Clear criminal and credit record NOTE: Please quote the folling refereance: TL:HD
South Africa

TEAM LEADER BROKER SUPPORT

Purpose of the position:   To apply functional expertise in all areas of Risk management ensuring maximum cost effectiveness for the Group and appropriate treatment for the Member.   Job Requirements:   ·         Monitoring the productivity requirement of the team ·         Applies functional knowledge in guiding the treating Physician to explore alternative care ·         Manage self development and performance To monitor, identify, liaise as required, develop and implement clinical and management strategies to optimise the department and benefit allocation and administration Develop, maintain and monitor operational support tools, systems, reporting structures and protocols for work flows and quality assurance pertaining to daily operations; Participate in organisational, departmental, policy, protocol and procedure analysis, review  and development To ensure all Company quality standards are enforced and maintained by staff To manage high level queries and requests and direct to senior management where necessary Support staff in the performance of their duties Develop and maintain educational, training and workforce development programs and departmental goals and provide coaching for staff on processes and products; Responsible for direct supervision, training, performance evaluations, recruitment, disciplinary actions   Minimum requirements:   Qualification:             ·         Registered Nurses   Experience:             ·         ICU,Theatre Technique or Psychiatry Nursing will be advantageous ·         Previous experience in Managed Health care Salary R
South Africa

TEAM LEADER IN ZULULAND AREA

Looking for reliable Team Leaders to manage salespeople. Must have Grade 12, PDP Licence and driving experience and good people management skills.
Richards Bay (KwaZulu Natal)

R 4

TELESALES TEAM LEADER, MARKET RELATED, WYNBERG

Sales Team Leader (Telemarketing Team Leader) – Wynberg Cape Town An exciting opportunity exists for an experienced Sales Team Leader; if you meet the following criteria please email your CV to Requirements: Grade 12 / Matric or equivalent Qualification or Training Certificate in Contact Centre Supervisor principles MS Office (Word & Excel) at Intermediate level 1 years Sales experience 1 year Team Leader experience in a Sales and target driven environment Quality management, labour relations & performance management exposure Computer literate Shifts: Early Shift Monday to Thursday from Friday Saturdays; on the rotational week Late Shift Monday to Friday with the weekend off and Public Holidays
South Africa

ENGINEER SECTION TEAM LEADER

Engineer (Section Team Leader) R – R CTC pm negotiable Mooreesburg   Introduction: A leading manufacturer of guaranteed wooden windows and doors, with a track record that has stood the test of time seeks a dynamic Engineer (Section Team Leader) to join their team.   Minimum Requirements: Ø  Degree/ National Diploma or NTC 6 Certificate in Mechanical/ Electrical Engineering Ø  Supervisory experience advantageous Ø  MS Office Proficiency Ø  Exposure to ISO Ø  Knowledge of World Class Manufacturing Principles and knowledge of “lean manufacturing” Ø  Fully bilingual in English and Afrikaans Ø  Code EB (08) driver’s license and own reliable transport Ø  Must be experienced in and understand the different areas of maintenance. Ø  Must have an overview of fault finding   Job Overview: This position requires a professional who will assume the responsibility of Engineer (Section Team Leader). The successful incumbent must be an analytical thinker, have excellent management skills and will be responsible for, amongst others: Ø  Responsible for the co-ordination of operations and administration of maintenance systems and activities. Ø  Responsible for assisting in the roll-out of projects. Ø  Management of the maintenance functions of a plant in order to optimize processes machinery to meet World Class Manufacturing Standards. Please send applications to on or before 17hth of November .   Should you receive no feedback within 14 days consider your application as unsuccessful.
South Africa

LATE COLLECTIONS TEAM LEADER, MARKET RELATED, KUILSRIVIER

Late Collections Team Leader: A well renowned call centre requires an experienced Collections Team Leader who has managed a team of 15 to 20 Agents. Permanent position The company is based in Kuilsriver Salary to be discussed during interview stage Requirements: Must have a valid matric certificate No criminal records Must be credit clear 3 to 5 years call centre experience 2 years Team Leader experience Late collections experience preferable
South Africa

PRINTING DEPARTMENT ASSISTANT/TEAM LEADER – (DPT)

PRINTING DEPARTMENT ASSISTANT/TEAM LEADER – (DPT) A well-known Manufacturing company based in Maitland requires an Assistant/team leader for their Printing Department to join their team. REQUIREMENTS: Matric Must have own reliable transport 1 – 2 years working experience in a printing production environment 2 – 3 years in Pre-press or Repro experience Must know Adobe Illustrator and Photoshop ESSENTIAL Training will be provided for operating and maintenance of the machines Excellent communication skills DUTIES: All operation duties Running the Digital printing Machines Flat Bed and Roll to Roll Working closely with the sales team, product designers, cutting department and production controller Assessing artwork received from clients in order to determine if artwork can be used for printing Artwork and product photos required for email and website marketing (DTP) and sample product development Assisting product designer to create artwork Edit artwork received and insert artwork on to drawing that are sent out to clients Planning the best printing option that will work well for the cutting departments CNC router and laser cutting for best production speed and quality of end product Ensure all projects are on/ahead of time ready for the next stage of production Point out any changes or requests that may have been over looked relating to printing of samples and production work Department and machine maintained on a daily and weekly basis Reporting problems and dealing with the machine suppliers technicians Ensure the company does not run out of inks and machine sundries that are needing for machine operation Placing orders with the suppliers on the 1st set of each month and if needed during the month as well   SALARY: Negotiable on experience   Please join us on  FACEBOOK  or visit our  WEBSITE  for more information. See links below. Facebook:      https://www.facebook.com/TimePersonnelRecruitmentAgency Website:         http://timepersonnel.co.za/
South Africa

CLIENT RELATIONSHIP TEAM LEADER

Salary: R17 500 Location: Cape Town About the company: A Global Business Process Outsourcer who adds value to its clients by surpassing all customer experience expectations seeks to employ a QA Team Leader. This role will ensure that customers receive first class, excellent service at all times and that the agent groups have the relevant knowledge, learnings, feedback and support to deliver the right response to customers. Duties: • Encouraging agents to utilise information tools and relevant systems to enable accurate and excellent service • To stay up to date on all products, processes and policy matters for the client • To attend and contribute into governance meetings with Customer Experience Manager • To provide feedback on all Customer KPIS to Customer Experience Manager on key opportunities from business change or risks that may affect customer resolution • To design and complete ELP sessions for agent group on ways to improve customer experience • Tracking of all queries raised from advisors • Updating the QTL (query log tracker) with all questions raised from agents • Quick fire monitoring of agents calls to track adherence to processes and information given through floor walking feedback • Work with QA Team Leader to provide insights into: behavioural issues, learning gaps and upstream initiatives to improve Customer Experience and resolution • To review cases of unsatisfactory customer experience on a regular basis to understand insight and learnings for agent groups • To raise issues that prevent customer experience in a quick, efficient manner each and every time they occur (such as system outages, profile issues and products) • To provide real time floor assistance for the advisors • On the job product and process coaching and support for advisors • Real time support and assisting with escalations • Ensuring that all promised call backs are achieved each day through the agent group • Working closely with Team Leaders and Support Services • To ensure that feedback is constructive to Team Leaders and Support Services in matters of customer experience • To ensure that Customer Experience remains a focus in all conduct, working policies of agent group • To monitor calls each month for Customer Experience Insight (remotely and side by side) • To attend training, calibrations on quality and customer experience Requirements: • Matric / NQF Level 4 • Minimum of 1 years Telecommunications experience working with UK Clients • Understanding of tNPS and Customer Experience initiatives, metrics, insights and policies • Shift work is a requirement • Min of 8hrs phone time is required per month • Dealing with confidential information • Intermediate proficiency in MS Office • Effective Communication and Problem Solving skills • Excellent Planning and Organising skills • Ability to be flexible • Excellent attention to detail and excellence in all aspects of work outputs • A real passion for Customer Service • Strong report writing and insight analysis
South Africa

PRODUCTION TEAM LEADER ATLANTIS

PRODUCTION TEAM LEADER R CTC pm Atlantis   Introduction: A leading manufacturer of guaranteed wooden windows and doors, with a track record that has stood the test of time seeks a Production Team Leader to join their team.   Minimum Requirements: Ø  Grade 12 Ø  National Diploma/ Degree in Production Management Ø  2 – 5 years working experience in manufacturing environment Ø  Knowledge and experience in ISO standards, quality management and planning of production process. Ø  Fluency in Afrikaans and English (Read, write & Speak). Ø  MS Office proficient Ø  Valid code 8 (EB) license with own reliable transport.   Job Overview: This position requires a professional who has a proven track record of leadership, analytical and problem solving skills.  The successful incumbent will be responsible for, among others, the following functions: Ø  Responsible for managing multiple production lines in one factory. Ø  Ensuring skills development of workers is maintained and applied to promote individuals. Ø  Report to the Production Manager. Ø  Maintenance of internal management systems and driving discipline and agreed goals. Please send applications to on or before 17hth of November . Should you receive no feedback within 14 days consider your application as unsuccessful.
South Africa

RECEIVING AND MERCHANDISING TEAM LEADER

Position: Receiving and Merchandising Team Leader Location: Toy Kingdom, V&A Waterfront Type: Full-time Experience: Supervisor Division / Dept: Operations Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life. This position has a direct report into the Store Manager and will suit an individual who is an analytical thinker and has a passion for retail. This individual will be expected to correct the balance between the expectations of the customer and the objectives of the store target. It is expected that this person has in-depth knowledge of the company’s products, target driven and has sufficient experience in receiving and merchandising. Key deliverables: · Physical receiving and labelling. · Bowline delivery schedule. · Stock discrepancies. · Set up merchandising perspectives for promotion. · Transfers out, returns, shortages and customer repairs. · Managing customer relationships. · Achieving and exceeding targets. Key relationships: · Store Manager · 2IC Qualifications and Core Competencies: · Matric certificate. · Degree in Retail Management, Management, Marketing or Merchandising a plus. · 1-3 years’ contactable experience in a retail supervisory position. · Proven track record of managing teams of 4+. · Excellent communication skills. · Strong team leadership, planning and organisational skills. · Have consistently delivered results above industry norms. If you feel you are customer centric, decisive, have proven ability to have delivered best practice results and are a “can do” person who is able to execute with speed, please send you’re CV and a covering letter for attention The Human Resource Manager at Toy Kingdom at Please use the heading "Receiving and Merchandising Team Leader"
South Africa

SENIOR TEAM LEADER (JNB/KESHN)

Company looking for enthusiastic and driven individuals to join their Recruitment team in the role of a Senior Team Leader. Experience in recruitment within an agency environment is required and the individual must have strong experience in agency recruitment, managing a team of recruiters, and reaching team target.   Requirements and desired skills: Superior leadership skills Hunger to succeed Driven, energetic and positive Strong command of the English language both verbal and written Excellent Telephone manners Not afraid to take on a challenge and go the extra mile Exceptional cold calling skills   Very lucrative opportunity awaits for a candidate who comes with the right attitude and who is willing to learn and put in the extra effort to make a success with the team they will supervise.   If you’re interested and believe that you have what it takes, please send you CV to    Please note if you have not received feedback within two weeks consider your application unsuccessful. For more exciting positions visit our website www.higherintelligence.co.za
South Africa

NETWORK INFRASTRUCTURE TEAM LEADER

National Company in Port Elizabeth is looking for a Network Infrastructure Team Leader. Requirements: ·         2-3 years Network Cabling Experience installing Voice and Data cabling  - ·         Cat5e, Cat6 UTP – Molex, Krone or Systemax ·         SM and MM fibre and fusion splicing. ·         Voice backbone cables and terminations. ·         OSP fibre – Blowing and Jetting of cables. ·         CCTV and Access Control – not required but will be advantageous. ·         Valid drivers license ·         UTP cabling product certification – Molex, Krone or Systemax is advantageous. ·         Fibre installation and termination certification – FOA or other registered body is advantageous. ·         Health and Safety – Working at Heights and Risk assessment is advantageous. ·         Valid Driver’s License Code 8 (essential) ·         Computer Literacy Duties: ·         Plan and execute your daily tasks to maximum efficiency. ·         Oversee a team of Technicians ·         Keep all equipment and vehicles clean and in working order. Ensure maintenance happens at required intervals. ·         Report any lost, missing or stolen tools immediately to the Project Leader and/or Operation Manager.  Follow it up daily until resolved. ·         Report all faults, accidents damage, or theft from the Installation vehicle to your Project.  Follow it up until repaired or resolved. ·         Be professional and presentable at all times in the presence of clients and the public. ·         Improve your knowledge by attending training sessions and by studying. ·         You are responsible for your own safety and those of colleagues in the workplace and while travelling in a company vehicle. ·         Report any problems, grievances or any issue that affects your performance in order for Management to resolve them timeously ·         Schedule your leave timeously.  Ensure that your leave is approved before taking leave. ·         In the event of being absent without leave, inform the office of your whereabouts immediately. ·         Ensure Job sheets, drawings all relevant documentation is kept safe, signed off and handed in timeously. ·         Ensure that all installations are efficient and profitable Salary is negotiable
South Africa

POSITION WANTED AS TEAM LEADER /SUPERVISOR/MANAGEMENT

Position wanted as Team Leader/supervisor or management.Team leader for debt collection company currently. Have 8years experience in debt collection at reputable companies. Currently employed but looking for better prospects. Please contact via email or call.
South Africa

EX IRAQ/AFGHAN PSD TEAM LEADER SEEKING SUITABLE SECURITY

Ex Iraq/afghan PSD team leader seeking any suitable security related position. Ten odd years as PSD team leader in the middle east. Polygraph and Digital Voice stress analysis experience. Threat/ Risk Analysis and Investigative experience. Hands on farm watch, anti-poaching and intelligence network setup and handler experience. A- grade PSIRA registered. Local security experience up to branch manager status. Fleet/maintenance and logistic management. Experience with PKM, RPK, AKM, Draganov, Barret, most modern handguns, rifles and shotguns. Please Note: I do not have current local SAPS firearm competency. Although unafraid and most definitely not superstitious by nature, preference will be given to a related accommodation provided type position. Mature white male, old school values combined with modern tech, English/Afrikaans/Zulu fluent with zero dependants seeking any suitable security/boot camp/caretaker type position that provides accommodation and a stipend. Willing to relocate.
South Africa

WAREHOUSE TEAM LEADER

Warehouse Team Leader JHB Salary: R480k – R420k per annum Our client is looking for an experienced and motivated Warehouse Team Leader to work at their reputable company Requirements: • Relevant BCom degree or 3-year relevant equivalent • Membership of professional supply chain or procurement bodies would be advantageous • 3 – 5 Years supply chain or purchasing experience in and FMCG environment. Should you meet the requirements for this position, please email your CV or fax 866 - show phone -. You can also contact Grant on 112 - show phone - or visit http://www.staffingprojects.co.za Correspondence will only be conducted with short listed candidates. Should you not hear from us in 3 days, please consider your application unsuccessful.
Cape Town (Western Cape)

SALES TEAM LEADER

Looking for a Sales Team Leader for Destination Management Company Experience required: Strong destination/regional and local travel knowledge Significant travel industry experience, ideally with adventure travel Demonstrated experience and success in sales is essential Management training and/or qualifications advantageous Previous and substantiated team management experience, including coaching, training and developing team members for high sales performance required. Proven track record in managing target sales for a team of direct reports Solid experience in computer/online reservations systems Experience in adventure travel product development Demonstrated ability to build strong relationships
Johannesburg (Gauteng)

QUALITY TEAM LEADER

Salary: R17 500 p/m Location: Cape Town About the company: A Global Business Process Outsourcer who adds value to its clients by surpassing all customer experience expectations seeks to employ a Client Relationship Manager / Quality Team Leader. This role will ensure that customers receive first class, excellent service at all times and that the agent groups have the relevant knowledge, learnings, feedback and support to deliver the right response to customers. Duties: • Encouraging agents to utilise information tools and relevant systems to enable accurate and excellent service • To stay up to date on all products, processes and policy matters for the client • To attend and contribute into governance meetings with Customer Experience Manager • To provide feedback on all Customer KPIS to Customer Experience Manager on key opportunities from business change or risks that may affect customer resolution • To design and complete ELP sessions for agent group on ways to improve customer experience • Tracking of all queries raised from advisors • Updating the QTL (query log tracker) with all questions raised from agents • Quick fire monitoring of agents calls to track adherence to processes and information given through floor walking feedback • Work with Customer Experience Manager to provide insights into: behavioural issues, learning gaps and upstream initiatives to improve Customer Experience and resolution • To review cases of unsatisfactory customer experience on a regular basis to understand insight and learnings for agent groups • To raise issues that prevent customer experience in a quick, efficient manner each and every time they occur (such as system outages, profile issues and products) • To provide real time floor assistance for the advisors • On the job product and process coaching and support for advisors • Real time support and assisting with escalations • Ensuring that all promised call backs are achieved each day through the agent group • Working closely with Team Leaders and Support Services • To ensure that feedback is constructive to Team Leaders and Support Services in matters of customer experience • To ensure that Customer Experience remains a focus in all conduct, working policies of agent group • To monitor calls each month for Customer Experience Insight (remotely and side by side) • To attend training, calibrations on quality and customer experience Requirements: • Matric / NQF Level 4 • Minimum of 1 years Telecommunications experience working with UK Clients • Understanding of tNPS and Customer Experience initiatives, metrics, insights and policies • Shift work is a requirement • Min of 8hrs phone time is required per month • Dealing with confidential information • Intermediate proficiency in MS Office • Effective Communication and Problem Solving skills • Excellent Planning and Organising skills • Ability to be flexible • Excellent attention to detail and excellence in all aspects of work outputs • A real passion for Customer Service • Strong report writing and insight analysis Email your detailed CV to: • Email your CV to ronell@odwyerpersonnel.co.za or visit our website and submit your CV online at www.odwyerpersonnel.co.za/vacancies • We regret that we cannot contact all applicants regarding their status. Should you not be contacted by us within 30 days from the date of your submission, please consider your application unsuccessful. • We regret that we cannot contact all applicants regarding their status. • For more vacancies visit our Page on Facebook: O’Dwyer Personnel • Alternatively follow us on Twitter: OdwyerPersonnel
South Africa

PRODUCTION TEAM LEADER REF:

Open the Doors to your future with This World Class Manufacturing Company Company looking for Energetic Qualified Production Team leader, responsible: In this role you are responsible for managing multiple production lines in one factory. Ensuring skills development of 60+ people is maintained and applied to promote individuals. Reporting to the production manager, you will drive projects to improve quality, cost, delivery, safety and morale. Maintenance of internal management systems (leading, developing and supporting leaders) and driving discipline and agreed goals (production output, improved productivity, quality, finished product availability). Therefore, our ideal candidate will need:  • A National Diploma / Degree, -Production Management • At least 2 to 5 years related experience in a manufacturing environment • Knowledge and experience in ISO standards, quality management and planning of production processes  • Proven track record of leadership, analytical, problem-solving and innovative skills  • Motivation of production team and good communication skills in both the English and Afrikaans • Proficient in MS Office • Valid code EB license and own reliable transport If you meet our requirements, please forward your CV via email ndc @ mweb.co.za or fax to . In addition to the CV, include Certificate of Highest Qualification, ID copy and Payslip.   If you haven’t received any call back about the vacancy you have applied for within 21 days, then your application was unsuccessful. Good luck!
South Africa

DEBT REVIEW CUSTOMER SERVICES TEAM LEADER NEEDED

Knowledge of Debt Review The purpose of this role is to ensure the day to day management of a team of Call Centre Agents, in a manner that is in line with excellent service delivery. Key Performance Areas: People Management Communication and Feedback Reporting and Administration Customer Satisfaction Minimum 2 years in Team Leader position in a call centre in sales or customer service managing a minimum of 12 to 15 staff. Late shift work is a requirement for this position including weekend work Should you meet the requirements, please email your CV to:
South Africa


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