Support agent
Top sales list support agent
South Africa
Salary: Market Related Location: Cape Town CBD Shifts: Required About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts. Duties Include: · Call Management (Escalation/notification) · Apply technical knowledge of the LPMs when resolving queries efficiently · Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously · Adherence to all policies and procedures · Apply knowledge of CEMS effectively · Good customer service by understanding customer expectations and dealing with their concerns timeously · Ensuring that all administrative functions are completed accurately and timeously Requirements: · Grade 12 · English, Afrikaans with a third language would be advantageous · Technical troubleshooting experience What to include: 1. Detailed cv (Please include month and year employed) 2. Reason for leaving last employ 3. Current salary 4. Required salary 5. Motivational letter 6. Please indicate race for BEE purposes Email your detailed CV to: · Email your cv to · Please note only Candidates that meet the required minimum will be considered coupled with information requested above. · We regret that we cannot contact all applicants regarding their status. Should you not be contacted by us within 14 days from the date of your submission, please consider your application unsuccessful. · For more vacancies visit our Page on Facebook: O’Dwyer Personnel · Alternatively follow us on Twitter: OdwyerPersonnel
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South Africa
Fast growing consumer technology company based in Cape Town is expanding quickly and requires 3 telephone support agents to work at their customer service centre. The customer service centre is open 7 days a week and your will be required to work at least one weekend per month. The role requires you to have at a full matric certificate with a higher grade pass in maths and science and experience in a customer service facing role. A further diploma in computer studies or similar subject wil be advantageous. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work. You must reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle. If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service. Please contact us to apply.
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South Africa
Our client based in Cape Town is looking for a suitable candidate who has technical call centre experience. Responsibilities include: ° Call management (escalation/notification). ° Apply technical knowledge of the LPMs when resolving queries efficiently. ° Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously. ° Adherence to all policies and procedures. ° Apply knowledge to CEMS effectively ° Good customer service by understanding customer expectations and dealing with their concerns timeously. ° Ensuring that all administrative functions are completed accurately and timeously. Specific qualifications, experience and skills required: · Grade 12 · English, Afrikaans with third language · Technical troubleshooting experience · Candidates must have the ability to: Ø To focus on results through customer focus, managing work, planning and organising and organising Ø To express potential through adaptability, initiating action, work standards, innovation and stress tolerance. Ø To achieve goals by contributing to team success and follow up. Candidates should have good customer service skills, pc understanding, English and Afrikaans preferred with a third language, doing technical troubleshooting with site owner slot machines. Please note that the role requires you to work shifts. If interested please send cv to
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Port Elizabeth (Eastern Cape)
An opportunity exists for an agent to sell health products in the area. Products are not available in retail stores. Full support system in place. Minimum investment of R1600, which consists of products for resale - No sign up fee! Agent purchases at reduced price and sells at a recommended retail price. WhatsApp me - 083 458 9773
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South Africa
Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative Email
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South Africa
Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative
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South Africa
HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.” This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis. Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.
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South Africa
Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Consumer Care Agent. Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans Command of another South African language advantageous Computer literate 1 Years call centre or customer service experience (Advantageous) Key Performance Competencies: Providing a single point of contact to consumers to log disputes and access their credit reports Providing accurate information and support to consumers Providing a consistently high performance, quick and responsive support to consumers Strong administration skills a must Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met*** Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.
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Bloemfontein (Free State)
NB: Advertisement on-behalf of a client. We are supporting a successful medium sized business in their search for a Customer Contact Agent to join their busy team. The role will consist of telephone and email communication with a number of B2B clients relating to issues they may be having and you would need to help them resolve the issue or escalate as appropriate. We are looking for candidates with solid customer service and administration experience along with excellent, professional communications skills. There could be some flexibility regarding the hours, with part-time hours being a possibility for the right person. Client: A fantastic, innovative, forward thinking business looking to continue their ongoing expansion. They have a superb background with loyal long-term clients and they are committed to further growth and development. Their bright, modern office is located on the outskirts of Bloemfontein. Job Scope: To provide dedicated customer service and first line support to numerous customers on both software and hardware issues via phone, email and online portal (product training will be provided), and to record all communication on the internal system. This is not an overly technical role; customer service experience is more important, but you must be confident in your ability to pick up some technical, software-based information. You would use your initiative to ensure that the customer is supported in all areas, solving problems autonomously and pro-actively and giving guidance where necessary. Experience and personal attributes required: Ability to build rapport quickly and manage expectations Competent with general hardware/software issues Confident, professional phone manner Ability to understand occasionally complex customer issues and relay accurate information to internal teams for resolution Experience of handling first line support calls Ability to prioritise key information An enthusiastic, driven nature Ability to respond to situations autonomously Accuracy and attention to detail and excellent administration skills Responsibility: Key responsibilities: Take incoming calls from customers Ensure all calls are accurately logged on the internal system Where possible, resolving customer issues using bespoke diagnostic tools and product knowledge Ensure customer service issues are escalated when appropriate Ensure customers are kept updated and expectations are managed Liaise with other teams when required to ensure information is up to date Submit Application to: janine@nexdirect.co.za Salary: R11500 Job Reference #: CSBLMGC369
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South Africa
Telesales Agent - Cape Town CBD A Global organization is looking for a dynamic, outgoing and driven Telesales Agent. If you are target driven, interested in furthering your career within a stable and rapidly expanding company? Don’t hesitate APPLY NOW! Forward your CV to: Adillah.finch(at)telebest.co.za Working hours: Monday to Thursday – 8am to 5pm Friday – 8am to 4:30pm Minimum Requirements: Matric essential A Sales & Marketing qualification would be great, but not essential 1 year call centre sales experience with an awesome track record Assertive telephonic contact skills, with the ability to cold call, make follow up calls on prospects and answer customer queries Excellent communication skills (verbal and written) is essential for this position Be able to work weekends according to operational needs Benefits and Incentives: Basic salary and uncapped commission Great benefits with access to a medical aid, pension fund, free VIP membership and loads more Be part of a great sales incentive scheme A chance to be part of our top Sales Training An active sales career with world class learning support Be part of a global brand
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South Africa
looking for matriculated independent person with car and cell phone . there dream is to be a estate agent must have someone to support you for the next six months while you are learning and training income expected by 4 months please send me a two page CV telling me why you want to sell property areas will work in morningside, berea,glenwood, umbilo, musgrave , golden mile.
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South Africa
BSC Agent: Centralised Collections (Debt Collections) Division: Business Support Purpose of the role: Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) 1-2 years collections experience in a Collections Call Centre 1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya soft Call Centre processes and procedures, customer care and services protocol Communication skills (verbal & written) in English and Afrikaans Computer Literacy (MS Word, MS Excel, MS Outlook) at a basic level Emotional resilience Ability to speak an African Language an advantage Good Listening and comprehension skills Telephonic skills Conflict management Attention to detail and high level of accuracy Negotiation skills Ability to work independently and as part of a team Ability to work in an open plan environment Willing and able to work extra hours, outside normal business hours as and when required Willing and able to work shifts within a 45hr work week (Monday - Saturday) Clear credit record Clear criminal record Position is in Bellville Head office. If interested please attach your CV to the ad or email me at with the subject as "Centralised Collections"!
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South Africa
Senior Site Agent Stolixe Civil Engineering (Pty) Ltd is an African based civil engineering construction company. FCE offers career opportunities to individuals with the necessary integrity, attitude and decorum commensurate with the values and culture of our business. Individuals will be expected to show their commitment to safety, providing guidance and support to subordinates and demonstrating a high willingness to be a team player. Minimum Requirements National Diploma in Civil engineering Minimum ten years on site work experience Must have experience in Roads and earthworks and township infrastructure A clear understanding of allowables, costing and the inherent ability to be a leader SACPMP/ECSA accredited, or eligibility to register, will be an advantage Valid Code 08 Driver’s License Should you meet all of the above minimum requirements, please forward your CV containing traceable references in Word or PDF format. We offer R65000 - R80 000
R 60.000
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South Africa
An American down stream oil and gas company which recently opened in South Africa is looking for people to work with. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Opportunities * Team Support We are currently looking for a key candidate in the Bryanston area to work with our growing team. Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
An American down stream oil and gas company which recently opened in South Africa is looking for people to work with. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Opportunities * Team Support We are currently looking for a key candidate in the Douglasdale area to work with our growing team. Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
An American down stream oil and gas company which recently opened in South Africa is looking for people to work with. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Opportunities * Team Support We are currently looking for a key candidate in the Randburg area to work with our growing team. Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
An American down stream oil and gas company which recently opened in South Africa is looking for people to work with. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Opportunities * Team Support We are currently looking for a key candidate in the Northcliff area to work with our growing team. Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
Job summary: The Consultant is responsible for facilitating all incoming e-mails related to claims, from Brokers, Providers and Members, with professionalism and in line with all quality criteria Responsibilities: Customer Focus – quality: · Provides accurate and comprehensive information to customers and ensures feedback is up to standard. · Is able to navigate and interpret information in order to provide the customer with the relevant and correct feedback. · Ensure that accurate notes are logged for every interaction with a client. · Meets all quality criteria. Customer Focus - efficiency: · Answers e-mails and telephone calls promptly to meet customer needs and stays focused on work tasks. · Handles escalations and commits to follow through. · Takes immediate action when confronted with an escalation or query. · Is able to handle irate customers and takes personal responsibility of the query. · Always aims for first time resolution on queries. · Takes full ownership and accountability for queries and tasks. Contributing to Team Success: · Actively participates as a member of a team to move the team toward the completion of goals and adhere to team’s expectations. · Departmental support where and when necessary (assist with other areas if need be). · Ability to handle and work under pressure and work individually and within a team. · Excellent time keeping. · Excellent attendance record. Minimum requirements: · Claims assessing experience · Previous customer service experience advantageous · 2 years Previous medical aid experience · Grade 12 completed and passed · Diploma advantageous · E-mail and writing etiquette · Excellent time keeping · Excellent attendance record · Computer literate · Bi-lingual advantage Rctc
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South Africa
Salary / Remuneration: Based on experience, med aid and Incentives Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) NO TRANSPORT PROVIDED Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative Mail
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South Africa
We are looking for dynamic and motivated real estate agents, with or without experience, to join our growing team. Full support and training will be provided. Own reliable transport, cellphone and laptop will be required.
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South Africa
We are looking for dynamic and motivated agents to join our growing team. Full support and training will be provided. Own reliable transport, cell phone and laptop required.
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South Africa
An American company in the fuel industry sector which recently opened in South Africa is looking for people to partner with as part of their expansion drive into Africa. While the company is new in SA they have more than 10 years of experience and history with the product & are currently operating in 80+ countries. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Provided * Team Support We are currently looking for a key candidate to join our growing team in JHB. Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
Sales Agents Jobs Available A new division has been developed and we want Direct Marketing business developers to drive this exciting new campaign The Candidates will be required to represent our company offerings, promote and source new clientele aswell as liaise with existing clientele. We offer lots of business growth and development as training is offered for free, Join us Now build your Future Matriculates welcome Requirements: · Good communication and Networking skills · Matric and /Or Marketing Qualification Advantageous · Must be energetic and self-disciplined · Ensure effective acquisition of new accounts/clientele Remuneration: Negotiable (Excellent packages and benefits) + Great Incentives to Support your Growth Location: Gauteng (Must be willing to travel) For more info contact + Or Send CV’s To: SHARE: Facebook, Twitter and Relatives in Need of A job
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South Africa
An American company in the fuel industry which recently opened in South Africa is looking for people to partner with as part of their expansion drive into Africa. While the company is new in SA they have more than 10 years of experience and history with the product & are currently operating in 80+ countries. Requirements: * Business Minded person * Able to read and write English * Must be over 18 years old * Must be teachable, self motivated & goal orientated Benefits: * Cash and Car incentives * Uncapped income potential * Training Opportunities * Team Support We are currently looking for a key candidate to head up our new team in the Cape Town Area Respond with Name, email and contact number using the form provided and you will be contacted.
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South Africa
Call Centre Agents required at well-known service provider to give support and to assist customers with queries, updating client information etc. Applicant must have Matric, minimum 1 year relevant experience in field, fluent in English, excellent phone etiquette, computer literate, friendly and efficient worker. Salary Offered: R – R per month. To apply, please send your C.V to: . Use Reference on subject line: Dyma04 Closing Date:
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Port Elizabeth (Eastern Cape)
Build your own income stream from rental properties. Please note this is a commission based opportunity. You will need to source properties and tenants for placement. We provide marketing platforms, admin and legal support from our central office. Training will be provided. For more information please message us or send your CV to apply.
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Paarl (Western Cape)
Lucrative career opportunity, commission based - Paarl. With a very large market share in Paarl, Rawson Properties should be your first choice when seeking a career as a Real Estate Professional. - Unmatched technology and systems - Great team - The best Training, development, mentoring and ditect assistance and support. - Two offices in Paarl - A ‘reckoned with’ Real Estate brand! You must have: - Loads of energy - Your own vehicle - Your own smart phone and laptop - The ability to carry yourself financially for 3-5 months until you start earning. - No experience in Real Estate necessary, but be able to market and sell The sky really is the limit - become the best version of yourself in Paarl - contact us: ryno.cilliers@rawson.co.za
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Port Elizabeth (Eastern Cape)
Are you ready to take your career to the next level? You need a team of like-minds and a brand you can trust. At Harcourts Summerton, we're serious about creating success. Harcourts is one of the fastest growing real estate brands in the country. Today we have a focus firmly set on the future and are excited about expanding our business by employing the best possible people and making use of the best possible systems. If you are interested in taking your career to the next level with us, we want to help you! Management Support regular weekly sales meetings structured one-on-one meetings business planning sessions Training Free logbook & NQF4 access to the award-winning Harcourts Academy which conducts in excess of 1300 training programs each year; regional and national seminars; Commission schemes work from home option various incentive-based commission splits; quarterly and monthly competitions YOU MUST HAVE YOUR OWN VEHICLE
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East London (Eastern Cape)
We are expanding our residential sales team. We offer excellent sales support, systems and commission splits. We provide regular training, in a team environment. We are part of a national franchise and benefit from training and experiences from across the country. Our property database system is the industry leader, and you will get extensive training on this. We are looking for experienced agents with real estate industry experience. We look forward to meeting you! Send me a brief CV or background so that we can engage further.
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Port Elizabeth (Eastern Cape)
Position available for a Network support agent. Requires understanding of Networking and routing protocols
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