Software support manager

My client based in Plattekloof is looking to employ a Junior Product Specialist (Software Support/Technician) Initial contract for 6 months Requirements:1. Senior Certificate2. Drivers Licence3. Additional IT qualification will be beneficial (A+/N+ or similar)4. Solid IT knowledge and a passion for it5. Previous experience6. Good telephone skills7. Fully Bilingual English and Afrikaans 8. South African Citizen Breakdown of related dutiesSupport ProductsRegister codes for exporters and depots Update and query a central Database for the industry.Liaise with Development to resolve issuesSupport clients after hours – on call / 24 hours Test new enhancements of products before product launch Install and updated SQL server off site. Resolve queries and problems through SQL and. SQL usage including backup, restores, queries etc. Stay abreast of changes / updates in programs Support 4+ products.

2 year contract position Minimum Requirements: Successful candidates should be proficient in atleast 2 of the following- Unix Scripting Solaris SQL Oracle 10 Java OSS/BSS Software SS7 Exposure to keynote SIGOS products (added advantage)   

Requirements:Diploma or relevant qualification in IT / Electronic engineering2 – 4 years’ relevant experienceHands on with IT and electronic related hardwareWilling and able to talk to clients on a regular basis, understanding their needs and troubleshooting technical issuesHas to be an ambassador for the company when dealing with clientsWilling and able to travel to mining locations within South Africa and Southern Africa (Zambia, Zimbabwe, Botswana, DRC etc). (travel wise)Positive, get-things-done attitudeWillingness to take initiative and accept responsibility.Willing to work in a team based environment Willing to take ownership of responsibilities Outdoor person who enjoys camping and outdoor sportLiaising within internal IT department regarding infrastructure architecture planning and maintenanceSkills:IT: Operating System Configuration (Windows Server 20xx) and administration (including Linux), Network setup and configuration,IT Hardware: Selection / configuration / troubleshooting of servers, network devices, Wi-Fi and other IT equipment including device compatibilityElectronics: Selection / configuration / troubleshooting in field equipment including power supplies, PLCs, Wi-Fi, flood lights, cameras, lasers etc.Exposure to scripting languages (e.g. python, bash), XML configuration, software installations/ upgrades/ compatibility Exposure to server hosting, firewalling, remote server management (Team Viewer, Citrix, Remote Desktop, VNC) Good communication skills – Liaising with clientsGood at problem solving and analysisAttention to detailResponsibilities:Remote monitoring and remote maintenance of all our sensors in the fieldRemote setup and configuration of systemsAssist with remote calibration of systemsRemote updating of systemsXML configuration of softwareAssist with IT design of system infrastructureTravel to site (mine) Debug sensor problems if requiredPerform routine mine site inspection and maintenance tripsInstallation and commissioning of systemsEstimated at 20 trips per year (trip duration typically 3 days)Liaising with client to trouble shoot technical issues on site (mine) or remotely from the officeSelection / integration / setup/ troubleshooting of electronic hardware such as: Fiber optic equipmentPower supplies3G modemsWi-Fi equipmentPLCs, PCs & ServersCurrent monitors, circuit breakers, fusesFlood lights (various types such as LED, metal halide etc)Industrial camerasLasers

Software Support Consultant Software Support Consultant required for dynamic software company in Cape Town. The job will involve remotely assisting clients in managing their business processes and resolving technical queries within our software application suite. The following attributes are required: -          Good telephone manner, experience with call logging systems beneficial. -          Good understanding of hardware and software environments. -          Understanding of databases with a willingness to learn. -          General understanding of business processes (accounting, stock control, cash-ups, reporting, etc). -          Excellent trouble-shooting skills. -          The ability to work individually and within a team. -          Effective communication skills. -          Ability to work under pressure and time constraints. Over and above these qualities we are looking for candidates who have strong problem solving logic and the ability to manage themselves. Opportunities exist to move into other areas of our company like software development or even sales and account management. If you feel that you are the right person for this position please take the time to look at our web site www.esponline.co.za and send us your CV along with a letter motivating why you are a suitable candidate to

Junior Software Support Consultant (R-R) Technical Software Support Consultant required for dynamic software company in Cape Town. The job will involve remotely assisting clients in managing their business processes and resolving technical queries within our software application suite. The following attributes are required: -          Good telephone manner, experience with call logging systems beneficial. -          Good understanding of hardware and software environments. -          Understanding of databases with a willingness to learn. -          General understanding of business processes (accounting, stock control, cash-ups, reporting, etc). -          Excellent trouble-shooting skills. -          The ability to work individually and within a team. -          Effective communication skills. -          Ability to work under pressure and time constraints. Over and above these qualities we are looking for candidates who have strong technical problem solving logic and the ability to manage themselves. Opportunities exist to move into other areas of our company like software development or even sales and account management. If you feel that you are the right person for this position please take the time to look at our web site www.esponline.co.za and send us your CV along with a letter motivating why you are a suitable candidate to

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Candidate with degree in Logistics, Industrial Engineering or Commerce and minimum 5 years warehousing experience in managerial level, required to manage the operations support team of this distribution centre. Minimum requirements: Logistics/Industrial Engineering/Commerce degree essential Relevant post graduate studies highly advantageous Minimum 5 years warehousing experience on a managerial level required 3 years automated warehousing environment experience essential 3 years Warehouse Management System experience essential IR knowledge and experience required Experience in developing procedural processes required Material handling knowledge essential Retail experience preferred Responsibilities: Performance management of the operations support team within the Distribution Centre Effective management of team System and process enhancement Health and safety Manage expenditure within budget Talent management If you are a SA citizen and your CV meets the above requirements, please respond via email to   Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.   If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application

Software Developers, specialising in asset management systems, seeks a Support Consultant to participate in the migration to new contact centre system and ensure a stable and reliable ASP service for their partners and clients and act as a company ambassador.   You will be required to identify and understand client’s requirements and provide practical solutions, ensure records and systems are maintained in the contact Centre and insure adherence to SLA timeframes are met. You will manage the ASP servers, security of clients data and optimize the configurations of the server. Your KPA’s will be BUG, Modification and user support, software and associated ICT infrastructure support and management of Hosted Services.   You should have a Matric Qualification and post matric qualification in ICT.   It would be advantageous to have experience with other CMMS systems. It will be a big plus if you have been exposed to relevant asset management system.   Mail your CV to:   anthonyjobs(at)wcp.co.za

Software Developer Reputable education provider seeks a Software Developer with solid knowledge of the SDLC and strong C# development skills. Responsibilities: · Solution development · Bug fixing and maintenance · Query resolution (first line support) · Business analysis and solution design · Hardware/Infrastructure Succession when necessary · Database maintenance · Reports & statistics for management · Deployments · Writing of documentation This may include, but is not limited to the following: · Technical specifications · Functional Design Documentation · Operational Documentation · Help Documentation Technology Requirements: · C# · Visual Studio · WCF · ASP.Net Web API · Windows Forms and Services · HTML / CSS / JavaScript / JQuery · MS SQL Server · SSIS · SSRS · SSAS · Microsoft Reports · TFS · GIT · LINQ · Debugging applications Minimum Requirements: · 5 years relevant experience · Relevant Degree or Diploma

We are looking for a Software Developer to join our client, an IT Company based in PTA.  You will code and debug the new software according to the specifications, application support, Business analysis, database administration, software installation, system testing, software creation, design a program for the system, create software solutions and apply the principles according to developing the software. The requirements will be a BSc and 6 years’ experience. The candidate will need to be a team player, innovative and can take the initiative to complete a task. Should you meet the requirements for this position, please email your CV to or fax to . You can also contact Candice on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

We are looking for a Software Developer based in Durban to work for a vibrant team within a Solutions Company.You will be responsible for developing the software according to the standards of the Company, fix and bugs that may arise, maintain the software on a regular basis and test and support new systems. This a great career move for someone who has a BSc in Computer Science, 3 Years’ Experience and extensive knwoledge with C++ and C#. Are you always eager to solve dynamic and complex problems? Can work with a team as well as on your own? Always have a positive attitude towards their work?Should you meet the requirements for this position, please email your CV to or fax to . You can also contact Candice on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Our client who is a Software Company based in PTA is looking for you! A Software Developer with 3 years’ experience, an IT related Degree, knowledge in Delphi and SQL. The requirements will be to analyse, design, code and test the program, be involved with the development process, manage the client support issues, develop the specifications accordingly, ensure the deliverables adhere to the Company standards and database clean-up. You will need to have great analytical skills, stress management skills, problem solving skills, time management skills and be target oriented. Should you meet the requirements for this position, please email your CV to or fax to . You can also contact Candice on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

We are looking for experienced managers for 2 of our new clothing retail stores opening in the Baywest Mall in September . JOB DESCRIPTION: STORE MANAGER Responsibilities: Attract, create and maintain loyal customers on every opportunity Achieve excellence in retail operations effectiveness and efficiency Continuously raise the standard of store personnel, increasing sales effectiveness and the customer experience Maximize store revenue and operating results Understand the growth drivers of the business, performance of store, consumer and competitor trends to propose growth plans, budgets and forecasts Ensure the store is delivering the highest standard of customer service. Regularly audit store customer service standards and actively seek feedback from loyal customers Resolve customer complaints and issues in accordance with company policies whilst maintaining customer loyalty Ensure the store comply with the company’s visual merchandising policy Ensure the store is in compliance with the company’s policies and procedures Manage staff to an appropriate performance and development plan. Identify and appropriately manage issues of performance or misconduct Work to identify talents within store Identify store training and development needs and work with the training team to prioritize and fulfil these needs Maintain an open approach to communication and ensure staff receives all appropriate information provided by the company The Ideal Candidate COMPETENCIES Customers, Market, Business Generates customer delight (internal and external) Understands customer needs Exceeds customer expectations Brand market and business Understands the market and competitive positioning Promotes brand direction (brand and mission) Navigates effectively in brand Understands personal role and contribution in brand Excellent Results Sets high standards Demonstrates a strong commitment to brand’s success Defines challenging objectives Continuously seeks improvements Ensures own projects support brand’s strategy Makes realistic plans Sets clear priorities and deadlines Is accountable for results Takes responsibility for positive and negative result Measures results through KPIs Manages execution Gains the necessary support from others Delegates and empowers Team and Leadership Relationships and communication Speaks clearly and concisely, focuses on value-add comments Listens with an open mind Promotes free flow of information Cooperation and teamwork Builds effective teams Encourages different points of view Defines clear roles and responsibilities Inspires motivation Places team success above individual gain Influences without power Coaches and develop Talents Realistically assesses strengths and development areas in others Praises for positive contribution Gives specific and constructive feedback 2 years on job position managing a clothing boutique, managing staff, strong customer focus, sales, inventories and control store management

liaising with users producing specifications costing new or modified systems agreeing proposals writing new software and operating manuals testing the product to ensure that it operates satisfactorily training users handling support and feedback