Service consultant

Capitec Bank: Service Consultant   Service Consultants wanted for  Bergville   You’re energetic, self-motivated, share our passion for service, and want to join our team!   Essential Requirements: ·       National Senior Certificate(Grade 12) or National Certificate (Vocational) ·       Preferably a relevant tertiary qualification (degree / diploma) ·       Preferably more than 2 years’ experience in a retail / sales  environment ·       Energy and drive ·       Excellent communication skills ·       Passion for client service ·       Accuracy with numbers ·       Clear credit and criminal record ·       Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)  Note: ·       We offer a market-related salary ·       Extended working hours and/or Sunday work may be required ·       Closing date for email applications: 10 October ·       Position Reference:  Bergville If you’ve got what it takes, we’d love to hear from you.   To Apply Simply reply to this ad with a copy of your CV. 

Hirsch's is looking for a Customer Service Consultant to be based in our Strubens Valley store. Must have Gr12, excellent telephone etiquette and previous experience. Send CV to

Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experience ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required ·         Outstanding English communication skills (verbal and written) and self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently ·         Able to work within a team, with an ambitious and success orientated personality     If you meet the above requirements and are interested in the position, please send your CV to

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Spanish speaking Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas: ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experiences: ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server configuration, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required: ·         Fluent language skills in Spanish (mother tongue level) ·         Outstanding English communication skills (verbal and written) ·         Self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently   If you meet the above requirements, are a SA citizen or Permanent Residence holder, and if you are interested in the position, please send your CV to

My Client in Richards Bay requires a Client Service Consultant.Experience at least 3-5 years servicing experience preferably in the freight and forwarding industryStrong servicing experience, ideally has worked in a business development role. Solid working knowledge of client servicing. client retention principles and planning. Track record in freight forwarding, clearing and contract logistics industry.Tertiary Edu.B.Degree / honours or a relevant post graduate qualification (NQF6)To retain, maintain and grow client base through relationship building and understanding the clients business. identify extension business opportunities and offering supply chain solutions with the support of internal resources and business units.OtherCode 08 License

Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za

We currently have an opportunity available for an experienced and dedicated candidate to join our team as a Customer Services Clerk at our Paarl branch. Minimum Requirements: • 5 – 8 years’ experience working in the customer services department of a retail/furniture store. • Excellent communication and admin skills • Must be people orientated • Must be a fast learner and able to process large amounts of information. • Must have Grade 12 / Matric • Driver’s license and own reliable car. • Preferably residing and or near the Paarl area.

Will be responsible for client communication and certain technical aspects related to installations Must be computer literate, MS Word, Excel and PowerPoint will be needed. Be deadline driven with excellent customer service skills.  Please attach your CV to this ad and kindly let me know what you are currently earning please? Ref: N

We are looking for an Service Advisor for a Renowned Automotive Company in Port Elizabeth. Purpose of Position: To strive in providing customers with a professional service experience. Whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. Requirements: Senior Certificate (Grade 12) Computer literate (MS Office suite – Intermediate level) Autoline computer package experience is highly advantageous Motor dealership industry technical experience Previous Service Advisor experience is advantageous Office administration experience within the Motor Dealership Industry Driver’s license preferred Technical qualification advantageous Responsibility: Main Duties: Prepare for the arrival of the customer Taking the customer at initial consultation upon arrival Ensure accurate Warranty and Motor plan details on system Update Dealer management Systems, track all vehicles and update control systems Liaise with customers Ensure accurate invoice payments Vehicle handover Customer follow ups Basic salary range is between R10 000 - R15 000 per month, plus medical aid and provident. Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: SA001 Consultant Name: Damian Sin Hidge

We are looking for a Service Advisor with 2 years experience able to do reception,costing and general service advisors duties. Please send your CV and last 6 months salary documents to info@mcrecruit.co.za. Basic Salary will depend on experience from R 12 k to R 16 k plus attainable incentive,pension and medical aid. Salary: RNEGOTIABLE Consultant Name: Mike Cotterell

We are looking for Service Advisors who have 3 years experience in a Franchised Motor Dealership. You should be able to do costing and up selling to 15 customers per day and achieve above Franchise CSI levels. Please send your CV to info@mcrecruit.co.za Salary: R20 0000 cost to company Consultant Name: Skye Cotterell

Are you currently employed as a Service Manager in the Witbank,Middleburg Springs or Pretoria East Area. Do you have 5 years experience running a Workshop doing 1000 hours per month preferably with strong LDV experience. Please send your CV plus last 6 months Salary Advice's to info@mcrecruit.co.za Salary: R65 000 Cost to Company Consultant Name: Mike Cotterell

Are you currently working as a Service Advisor in the Mbombela Region and have 2 years experience. Maybe you wish to move to this area. Please send your CV to info@mcrecruit.co.za Salary: R16 000 plus Incentive Consultant Name: Skye Cotterell

Aftersales Consultant / Service Advisor We are looking for an Aftersales Consultant / Service Advisor for a Renowned Automotive Company in Port Elizabeth. Purpose of Position: To strive in providing customers with a professional service experience. Whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. Requirements: Senior Certificate (Grade 12) Computer literate (MS Office suite – Intermediate level) Autoline computer package experience is highly advantageous Motor dealership industry technical experience Previous Service Advisor experience is advantageous Office administration experience within the Motor Dealership Industry Driver’s license preferred Technical qualification advantageous Responsibility: Main Duties: Prepare for the arrival of the customer Taking the customer at initial consultation upon arrival Ensure accurate Warranty and Motor plan details on system Update Dealer management Systems, track all vehicles and update control systems Liaise with customers Ensure accurate invoice payments Vehicle handover Customer follow ups Basic salary range is between R10 000 - R15 000 per month, plus medical aid and provident. Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: SER001 Consultant Name: Damian Sin Hidge

FEMALE PUBLIC RELATIONS / EVENTS CONSULTANT R BASIC + BENEFITS | AIRPORT INDUSTRIA, CAPE TOWN | START ASAP EE POSITION   Have you always dreamed to work within an International company that is recognised globally for Excellent Service! Our client is a leader in their field and they seek people who truly can LIVE THEIR BRAND and become Ambassadors of their company. The Public Relations Consultant will manage client relations, resolve client complaints, manage and run events and be the go-to person regarding managing the look and brand within the branches.   This is an exciting position, that needs a bubbly, confident, fast working, hardworking person with resilience and who is extremely well presented.   Job Requirements: Matric is essential Must have a valid driver’s licence Must have a PR / Events tertiary qualification is IDEAL Previous PR / Events experience is ideal Previous Hostess, High End Client Service experience is IDEAL Must be able to work well under pressure in a fast paced environment Must be extremely well groomed and well spoken Must be willing to work on weekends for events when needed   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Telemarketing consultant needed ASAP   Basic plus Commission pay structure   Job Details   The ideal candidate for this role will be responsible to telephonically market dent review services to new customers with a view to retaining and generating business revenue targets and profitability, whilst maintaining a high level of customer satisfaction Description:   Key Performance Areas   Sales performance   Ø  Ensure agreed KPA’s and sales targets are achieved in line with business requirements Ø  Assist in increasing sales revenue within the Telemarketing department     Efficiency and Productivity   Ø  Reach performance targets relating to productivity, adherence, turnaround, time keeping and quality Ø  Be available to make Contacts by avoiding unnecessary time spent in after Contact activities or breaks in order to provide agreed service levels Ø  Administer sales process in an organized and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times Ø  Constantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems   Customer service   Ø  Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for the organization Ø  Taking responsibility for each individual Contact by ensuring that advice is always given in the customer’s best interests Ø  Handle objections appropriately to ensure that positive results are achieved and enhance customer delight Ø  Work towards continuously improving the customer experience and service delivery     Quality standards   Ø  Focus on “getting it right first time” in order to ensure that correct and precise information is relayed to customers Ø  Capture all details of customer, call log and sales transactions accurately onto the system Ø  Adhere to internal systems, policies, procedures and requirements     Requirements:   Qualifications & Accreditations   Ø  Grade 12 / Matric or equivalent Ø  Computer literate a must   Experience & Skills   Ø  Sales experience in a target driven environment (preferably in a debt review environment, dent collection environment, and debt consolidation environment)       Attribute & Behaviors   Ø  Energetic & positive attitude Ø  A strong customer focus Ø  Good communication and listening skills Ø  Excellent sales ability Ø  Team player but able to work independently Ø  Excellent telephonic manner

Title:     Internal Sales Consultant Area:    Cape Town Pinelands Salary:   R to R   At Nu Beginnings, we are dedicated IT Career Specialists, this means that we are devoted to assisting our aspirants with their desired career path in the IT industry, so If you are looking  to start your career or just a Nu Beginning with a fantastic future then this is the first step! My Client is quickly growing into a leading ISP and therefore has a new opening for a Top Notch Internal sales consultant.     Your day will consist of:   ·         Preparation of quotations ·         Supporting the Project Team ·         Ensuring all deliverables of the quote are adhered to ·         Reconciliation of work completed vs quote ·         Meet sales targets from time to time as set by the company ·         Monitor outsourced partner’s QOS ·         New business development ·         Client retention through superior Client Service Management ·         General administration     You will have:   ·         Minimum 2 years’ experience in selling IT hardware and software or ISP ·         In-depth knowledge of the ISP/IT industry ·         Excellent customer service skills ·         Strong Microsoft Office Skills ·         Matric ·         Valid driver’s license and own reliable vehicle   For more information, call Nicollette on or send your CV to (email subject line: IS)                                                                                 CallSend SMSAdd to SkypeYou'll need Skype CreditFree via Skype

Truworths is looking for a self-motivated individual with experience as a cross trained consultant. The applicant should have the ability to work within a fast-paced environment, share our commitment to fashion, quality and customer service excellence as well as take on a supervisory function in the absence of the store manager.   Ideally, applicants for the position should meet the following key requirements and competencies: ·         At least 1 - 3 year’s retail experience in a medium to large fashion retailer – most recent ·         Must have experience working at the cash desk / service desk and on the sales floor ·         Proven leadership ability within a retail store – highly beneficial ·         Excellent customer orientation ·         Good merchandising and security awareness ·         Payments and purchases on POS system ·         Opening new accounts ·         Maintaining or controlling stock losses ·         Professional and well groomed ·         Energetic, self-motivated,resilient and loyal ·         Excellent selling and influencing skills If you have what it takes, send your CV to with “Cross Trained Consultant Kuilsriver” as the subject line Closing date: 13 January

Spares Consultant Introduction We are looking to recruit a Spares Sales Consultant in our Hillcrest Branch. This is highly pressurised environment and would ideally suit someone with the retail experience in ordering of spare, liaising with suppliers and sales. You must be able to deal with the customer queries, order, technicians, and quotations. You must have an excellent telephone. Minimum Requirements Matric Retail Experience Experience in ordering spares PC Literate Excellent communication skills Can Mutli task Has a friendly and approachable disposition Can work Retail Hours Job Specifications Main tasks and responsibilities; Deal directly with customers either by telephone, electronically or face to face Log the customer query onto the system Dispatch technicians to service calls logged Provide customers with required quotations promptly Order spares for customers on request Handle and resolve customer complaints and queries Manage customer accounts Keep accurate records of customer interactions and transactions Communicate clearly at all times with both customers and co-workers Key Competencies: Interpersonal skills Communication skills – verbal and written Listening skills Attention to detail Data collection and ordering Customer service orientation Adaptability Initiative Able to work under pressure We look forward to hearing from you. Kindly ensure you list your salary expectations.

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Job title: Cruise Consultant Department: Reservations Job Type Classification: Permanent Locations: (Cape Town) Western Cape   If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MM Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil  wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering  incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering  passenger queries - Providing quotations and information on MM Cruises products - Assisting walk-in clients with information, quotes or bookings. Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings. Requirements  - Excellent written and spoken English  - Computer literate  - Minimum 1 year travel industry experience  - Minimum 1 year customer contact centre  experience Personal Skills/Attributes  - Extremely motivated - Flexible - Show initiative and pro activity Call now:

Job overview: Established Johannesburg based catering equipment company seeks experienced external sales consultant with 5-10 years’ experience and good knowledge of the catering industry. Education / Experience: ·         5-10 years sales experience ·         Good computer skills with MS Office knowledge ·         Matric or Equivalent with Chef / Catering Qualification ·         Catering equipment industry knowledge an advantage ·         Good Negotiating skills    Responsibilities: ·         Establish key accounts and seeking out new business ·         Meet or better sales targets ·         Develop relationships with clients ·         Provide excellent service and after-sales service ·         Promote the sales of specific brands and new products ·         Liaise with quotes office, dispatch, technical and other departments   Personal Attributes: ·         Ability communicate at all levels ·         Ability work under pressure and think pro-actively where required ·         Accurate and details orientated ·         High levels of honesty and integrity ·         Must have passion for customer service excellence

SALES CALL CENTRE CONSULTANT | IT SALES MONTAGUE GARDENS | R BASIC PLUS COMISSION START ASAP   Our client is a prominent distributor of ICT equipment, products and services to the African continent, within the IT industry. They are seeking a driven  CALL CENTRE CONSULTANT  to join their team. No cold calling involved.  Working hours are Monday to Friday 8h00 to 17h00. Excellent growth opportunities!   Reporting to the Channel Sales Manager.   KEY RESPONSIBILITIES Developing of new clients & maintaining existing ones Generate sales in order to meet monthly allocated Gross Profit targets per sales contract Attend training and events Identify opportunities to market products and the company Maintain a high level of customer service Be able to effectively prioritize workload and manage time Understand and assist with all operations and logistics issues Generate Minimum of 60 outgoing calls per day   REQUIREMENTS Matric is essential and a tertiary education with a technical qualification/degree will be an advantage A+ or N+ will be an advantage 2 years IT Experience will be an advantage Previous Retail IT Sales experience is ideal Be able to work in a pressured environment and meet targets Excellent communication and people skills required Be willing to go the extra mile. Excellent selling skills required   PERSONAL ATTRIBUTES High level of energy Self-confidence Team player A high level of perseverance Empathy, ability to identify with the needs of internal and external customers Be patient, tolerant and diplomatic   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Retail Sales Consultant – Mimosa Mall / BLOEMFONTEIN High End Luxury Brand is seeking to employ an experienced Retail Sales Consultant to join their team. Ideally, the successful candidate will have: Previous experience in Luxury Previous working experience in a similar role Grade 12 Experience in the luxury jewellery industry - Definite Advantage Interpersonal Skills Attention to Detail Analytical Ability Customer Service Orientation Excellent Administrative Skills Visual Merchandising Skills Salary – Negotiable, depending on experience Please email CV + Salary Requirements + Recent Picture to Yolanda on recruiter@servicesolutions.co.za OR Marlene on marlene@servicesolutions.co.za Salary: Rnegotiable Consultant Name: Marlene Smith

Retail Sales Consultant – Mall of the North / POLOKWANE High End Luxury Brand is seeking to employ an experienced Retail Sales Consultant to join their team. Ideally, the successful candidate will have: Previous experience in Luxury Previous working experience in a similar role Grade 12 Experience in the luxury jewellery industry - Definite Advantage Interpersonal Skills Attention to Detail Analytical Ability Customer Service Orientation Excellent Administrative Skills Visual Merchandising Skills Salary – Negotiable, depending on experience Please email CV + Salary Requirements + Recent Picture to Yolanda on recruiter@servicesolutions.co.za OR Marlene on marlene@servicesolutions.co.za Salary: Rnegotiable Consultant Name: Marlene Smith

Dealership requires an experienced service advisor with excellent people skills. Established dealership in the Winelands is looking to employ a Service Advisor/Aftersales Consultant with min. 3 years working experience in the automotive industry. Must be fully proficient in MS Office and working knowledge of Autoline/Kerridge systems. A technical background will be advantageous. Job Reference #: CPT000044/AG

Internal Telesales Consultant - Starting date ASAP 2 to 3 years telesales experience/customer service within the Service Industry is a must Computer Literacy: Excel CRM Excellent communication skills (written and oral) Matric Valid Drivers License Own vehicle an advantage to your application Strong Admin Skills

Experienced Service Advisor/ Customer Consultant  seeking employment. Has own transport and available immediately. For further info and C.V contact Linda