Sales team

Sales Reps required to join a dynamic sales team. Send us a 2 page CV and a copy of your ID Sales mangers required to run sales team. Drivers licence required. Send us your 2 page CV.

Sales team required to conduct sales of fibre Internet to the home. Team leader required to have own vehicle, petrol will be provided by the company. Training will be provided. Position available ASAP. Sales reps required to have drive and passion to deliver on targets. All positions have a basic salary and supplementary commission. Email CV to sales@kaketa.co.za

Looking for a Sales Team Leader for Destination Management Company Experience required: Strong destination/regional and local travel knowledge Significant travel industry experience, ideally with adventure travel Demonstrated experience and success in sales is essential Management training and/or qualifications advantageous Previous and substantiated team management experience, including coaching, training and developing team members for high sales performance required. Proven track record in managing target sales for a team of direct reports Solid experience in computer/online reservations systems Experience in adventure travel product development Demonstrated ability to build strong relationships

We are looking to recruit a marketing team which will boost revenue for our company. Responsibilities will include making our products known and closing deals in order to boost revenue. A knowledge of Microsoft Excel and Word is highly essential and you will be required to make use of your own laptop. For more information please contact: (

SALES MANAGER A high-en International cosmetic company is currently recruiting candidates to join their dynamic SALES team in the Cape Town area. Description: This is a challenging and rewarding opportunity based in Century City, to join a top quality global manufacturer/brand owner of skin care products, with an established presence in health & beauty. The focus of this role is to implement our new sales system, in order to launch a new line of innovative and revolutionary products. In this role, you will be responsible to master the new system, work with the system to maximize personal sales in our store, suggest improvements, and optionally later on, instruct other salespersons on using the system to achieve similar results. Our company is growing rapidly and we are looking for a top-notch individual to join our team with the talent and ambition to grow our business. We offer a fantastic opportunity for growth and a highly attractive compensation package. Key responsibilities: • Study the new line of products and quickly become an expert on them • Thoroughly study the new sales system and its components • Quickly master the art of selling the line, using the system • Maximize sales • Optionally later on, train other salespersons to achieve similar results   Job requirements • Truly sales professional who can successfully implement a sales   system. • A Bachelor's degree minimum • Proven successful experience in systematic sales achievements - at least 5 yrs. A proven track record of achieving superior sales results • Energetic and results driven/orientated • Self-starter with tenacity and the ability to work as part of a team • Experience in the cosmetics/skin care business is a plus • Excellent organisational skills and attention to detail • High levels of personal integrity • The ability to quickly resolve problems • Excellent interpersonal and communication skills • Excellent English skills both written and spoken • Proficient in MS Office: Word, Excel, Power-Point and Outlook • Comfortable working within a global team   Good secured monthly salary plus incentive/bonus/commission. Retail working hours do apply. HIGH ENERGY LEVELS a must!! Interested candidates can email an updated copy of their resume as well as a PERSONAL PHOTO to

SALES MANAGER USED CARS / EAST LONDON - Only applicants with experience in Car Sales will be considered. Minimum Requirements; Minimum Grade 12 Ability to speak isiXhosa Sales or Technical qualification will be an added advantage Minimum of 3 years Sales experience in the Motor Vehicle Industry Sales management and marketing skills, knowledge and experience. Up-to-date knowledge of vehicle legislation and of trade practices Exceptional Customer Service skills Networking with fleet Customers Highly proficient in Microsoft Office Behavioural Competency Ability to manage, administer and motivate a sales team to achieve objectives Strong Leadership Skills Target Driven, Focused, Determined & Hardworking Excellent communicator Outstanding negotiating skills Ability to maintain strong Client Relations Duties and Responsibilities: Assisting the Dealership in formulating new and used vehicle sales policy Lead and Motivate Sales Team to achieve objectives Maximising profitability through satisfaction and retention of customers to meet sales forecast Efficient procurement of used vehicle sales stock Ensuring optimum new and used vehicle stock Ensuring cost control to budget within the department Salary: Market related + Benefits Application Process: Please apply online, ensure you upload a head and shoulder photo, alternatively, e-mail your CV with “ Sales Manager used cars ” in the subject heading to Solutions@workafrica.co.za   Additional Info: 2 to 4 years Salary: RR20000 to R25000 Job Reference #: 2629974545

Sales/Business Development Representative Vision Shack is looking for a Sales/Business Development Representative (SDR/BDR) to join our sales team. We are offering successful applicants a basic weekly wage combined with a monthly incentive driven commission. About Vision Shack: Vision Shack is a small Niche branding company, based in Richmond Hill, PE. Vision Shack helps companies in creating brand awareness and drawing attention to them by focusing on 2 core traits listed below: · Corporate T Shirt branding and printing · Corporate Signage branding (Vehicle, Shopfront, business placards). About the Role: ● Reach out to prospects by either visiting companies or, via email, phone, and LinkedIn to educate them on our product/service ● Qualify those prospects to determine whether or not they’re a good fit for Vision Shack ● Organise and take thorough notes on prospects in T shirt branding and corporate signage. ● Learn our offerings inside and out and give demos on the best product(s) for good fit potential customers About You: ● You have a track record of driving results. ● You’re hardworking and goal oriented. ● You have a tireless positive attitude. ● You have a growth mindset and view challenges as learning opportunities, not failures. ● You have a sales/marketing related qualification. ● You love getting to know new people and helping them let their brand/society/company/sports team, day-care centre, etc, stand out to the best of their abilities with our niche branding solutions. Apply Here: https://forms.gle/gUN9mH6EdHZ2RFKx8 Please note that if you have not heard back from us within 7 working days, you may consider your application unsuccessful.

Sales staff required for Advertising Department of a well-known National Company.   Job Description: Exciting position offered to self-starters who excel in Sales. Be able to negotiate and converse at all levels. Successful candidates will join a motivated Sales Team.   Salary: The positions are commission driven offering high earnings.   Start Date: January   Experience and Requirements: Ideally must have a proven record in Sales. A good command of English. Own Transport.  Senior Certificate.

Sales Consultants Needed!!!!If u have the drive and the passion for sales then look no further LIMITLESS MARKETING is the place for UWe are looking only for the best Sales consultants to join our Dynamic Sales Team.We offer a basic salary Plus a Great Commission Structure.Working hours are from 8 to 5 ONLY Successful applicants will need to have the following: · Clear and fluent English speaking · Well groomed and presented · Must have integrity and honesty · Punctual · Excellent people skills · Passion for self-success · Target driven All Interested Candidates Should only contact ME (Haseena) on or Email Cv

Sales Consultant Salary:  Basic + Commission Start date:  ASAP   We are looking for a reliable, hardworking and self-motivated individual to join our sales team.     Minimum requirements: ·         Matric ·         Previous outbound sales experience an advantage ·         Must have excellent written and verbal communication skills ·         Must reside in Stellenbosch / surrounding areas or be willing to travel to Stellenbosch   To apply for the above position, please reply to this advert with your CV along with a recently taken photograph.  Should we not contact you within 14 days, please accept your application as unsuccessful. 

Sales Manager required to run a sales team in fitness industry. Must have 5 years experience minimum in fitness, be able to do cold calling, canvassing, referrals, social marketing and able to close deals. Must be computer literate and have good admin skills. Please send full CV to hr@edgefitness.co.za

Overview of the role: We have a vacancy for a motivated sales and admin assistant to join our Cape Town branch. The assistant together with the team will be responsible for assisting sales staff with day to day sales queries, sales admin and office admin. You must be accustomed to a fast paced, energetic and rewarding environment. This opportunity at a leading VoIP distributor is ideal for a young, fun representative who wants to join a growing team, learn valuable skills and gain access to a diverse network of talented professionals. Minimum Requirements for this role: • Matric qualification • Relevant administrative experience in an office environment • Advanced computer literacy skills Key Performance Area’s: Sales Administration • Sales Assistant to Sales Manager and Sales Team • Procurement of Local Stock • Managing Incoming stock/booking collections with Freight Forwarders • Managing Webinar Campaigns with both internally and commercially • Managing client expectations for lead times and pricing structures • Managing new dealer applications • Managing Demo Stock Items • Monitoring Quotations/Pro forma invoices • Managing Sales Reports on CRM programs • Administration on Pastel • Co-ordinating training sessions and schedules • Website management including loading products on website, training dates Key Attributes and Competencies: • Adaptability • Quality controls and high work standards • Initiative • Planning and Organizing • Results orientation/drive • Service excellence • Team work • Good time keeping skills

Our client in the Insurance Industry is looking to appoint a Sales Manager for their branch in Port Elizabeth This person will have to lead a team of insurance reps and be able to meet multiple targets Commission structure will be discussed after the probation period is completed Job Description Setting and enforcing sales targets Hiring & Training of sales team Supporting sales staff - eg. teaching them how to use the Hollard tablets. (Training will be provided) Contact sales reps daily Responsible for leading sales reps to reach sale targets. Salary will depend on the individual and their ability to lead Minimum Requirements Sales experience of at least 3 years required Matric and any certified courses in the insurance industry will be to your benefit A drivers License is a MUST Good communication skills Honesty and Integrity Able to work under pressure RE5 and credits an added advantage

We are seeking a detail-oriented, fun, thorough, and organized sales agent to join our growing team. Duties And Responsibilities: -Deliver customized, targeted sales strategies -Understand customer needs and offer solutions and support. -Work with sales team to close sales. -Ability to work independently or as an active member of a team. -Demonstrated and proven sales results. -Full training provided! Send resume to: PECareers@realpromotions.co.za

We are seeking a detail-oriented, thorough, and organized sales agent to join our growing team. Duties And Responsibilities: -Deliver customized, targeted sales strategies -Understand customer needs and offer solutions and support. -Work with sales team to close sales -Ability to work independently or as an active member of a team. -Demonstrated and proven sales results. Send resume to: PECareers@realpromotions.co.za OR WhatsApp CV to 0812309545 / strictly no calling and only your CV. Numbers will be blocked

An international company is looking for sales executives for its Cape Town office in Century City. Energetic, enthusiastic and well-organized team players are welcome to apply to become a member of our growing corporate sales team. Successful candidates will receive sales & marketing training however experience in education & IT sector will be a bonus but not mandatory. We are looking for a well-balance team of 10 male & female individuals.

Job Position: Sales Manager - Equity Ref: 3540 - Edwin Location: Port Elizabeth Salary: commensurate with experience and qualification + benefits Qualifications / Requirements: • Relevant technical / commercial qualification • Minimum of 5 years relevant experience in the automotive / manufacturing / production field • Excellent verbal and written communication skills • Proven track record in sales and sales management • Good hands-on, problem-solving approach to work • High level of integrity and ethics • Good eye for attention to detail • Ability to operate under pressure and frequent change Key Performance Areas: • Visit clients, provide / prioritize necessary assistance and liaise all updates, promotions and deadlines etc • Lead and promote business development • Ensure that customer requirements are met • Setup and action budget reports • Draw up sample reports (regarding progress, development etc) • Monitor and analyze market trends and advise management in accordance to findings • Prepare sales forecast and requisite budgets • Assist with implementation all promotional and advertising matters in accordance with marketing plan • Negotiate and process all obsolescence claims • Take full responsibility for the sales team, development, growth trajectory etc • Negotiate prices with customers Responsibility: Qualifications / Requirements: • Relevant technical / commercial qualification • Minimum of 5 years relevant experience in the automotive / manufacturing / production field • Excellent verbal and written communication skills • Proven track record in sales and sales management • Good hands-on, problem-solving approach to work • High level of integrity and ethics • Good eye for attention to detail • Ability to operate under pressure and frequent change Key Performance Areas: • Visit clients, provide / prioritize necessary assistance and liaise all updates, promotions and deadlines etc • Lead and promote business development • Ensure that customer requirements are met • Setup and action budget reports • Draw up sample reports (regarding progress, development etc) • Monitor and analyze market trends and advise management in accordance to findings • Prepare sales forecast and requisite budgets • Assist with implementation all promotional and advertising matters in accordance with marketing plan • Negotiate and process all obsolescence claims • Take full responsibility for the sales team, development, growth trajectory etc • Negotiate prices with customers Job Reference #: Sales Manager - Equity

Looking for Team Leaders to lead a sales team R8 - R10k + Comm + Allowances Minimum Qualifications & Experience Grade 12 1yr + Insurance Team leader Experience ITC Clear No Criminal Record FAIS Accreditation advantageous RE Advantageous Accountable for the performance of the team 1.        Identify strengths and weaknesses using the sales trackers 2.        Weekly team review 3.        Delivering effective coaching to agents – based on statistics and assessment feedback As well as various other responsibilities.  

Min Experience Required 3 - 5 Years Min Education Required Grade 12/Matric Qualification Required Sales qualifications on products, Cisco, Dell, HP, Storage, Bluecoat, Cloud or equivalent. Cloud and Employment Equity Yes Job Description Sales - The position involves Business Development in a sales capacity of AL & ATS offering. The position requires a person who has an in depth understanding of business issues and challenges currently facing SA businesses and who can engage business leaders with confidence in a sales cycle when immediately engaged. The position requires a person who has the capacity to gain in depth understanding of the technical aspects of wide and local area networking, ICT security, storage and other IT solutions and associated services. Above all, the person must be highly professional, self motivated and demonstrate high levels of dedication and commitment to the team and the division. The core focus will be developing new business with new clients focussing on the solutions offered by the AL, ATS division, including: Alcatel, Genesys, Cisco, Dell, NetApp,HP, Cloud Services, Microsoft and ICT Managed Services and Outsourcing. The incumbent must be able to work under pressure and as part of a highly motivated sales team. Liason with Divisional Managers, Program Managers and Customers must be maintained on a professional scale at all times.

We are currently looking for a highly motivated, diligent and enthusiastic Sales Agent to join our talented Sales Team based in Cradock. The candidate must be able to work in a fast-paced environment with a proven track record of helping businesses increase their sales numbers. The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, up-selling to existing clients and taking new clients through the lead to receipt process. As one of the primary and often first point of contact, a large part of the job is maintaining good customer relationships, accurate communication and product knowledge. Experience Required: 2 years’ experience in the Information Technology Industry Energetic, flexible and proactive Exceptional communication skills General telephone etiquette Good MS Word and Excel skills A team player who can positively and productively impact the company · Simply send your CV, along with a cover letter to marole@igenadmin.co.za Please use the reference “CradockSales” in your email subject heading. Successful candidates will be contacted within 2 weeks of receipt of CV.

Position for team leader available immediately Requirements: Matric, Sales experience in Insurance Industry. Duties: Help build and manage a sales team of 6 people, ensure team's target is met. Contact us at 0430110251 for further information or email your CV by following this link and we will call you back.

Position: Sales Manager General Summary: Lead Insurance Sales and Service teams within assigned territory. Provide feedback and input to insurance leadership regarding how to improve service and promote continued growth of insurance. Assuring sales operations run effectively. Key responsibilities § Direct supervision, coaching and development of Insurance Sales and Service teams. § Prepare and facilitate monthly performance and development meetings and annual performance reviews. § Review monthly results and provide input to Sales teams. § Assist with interviewing, hiring, training, coaching, and performance of Sales team. § Develop content and conduct regular sales meetings. § Provide sales leads and track results. § Assist Quality Control Specialist in assuring risk management procedures are followed. § Act as information source to staff regarding service guidelines, policies and procedures. § Assure insurance partner communications are disseminated to Sales Teams. § Establish and monitor Individual Development Plans. § Oversee annual performance reviews for Sales teams. § Research and resolve policy holders’ concerns. § Responsible for assuring delivery of outstanding member service. § Assure maintenance of a professional work environment. § Participate in the development of regional sales and marketing plans, promotions and consumer events. § Meet regularly with operations leadership to assure alignment with sales operations. Education / Experience § Minimum Matric § Diploma or equivalent § Management/Supervisory skills and Insurance principles. § FAIS Compliant. Three years Insurance or Leadership preferred.

Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart

The Sales Coordinator must liaise between company’s departments and the client to provide the service most suitable to the client’s needs, cost and time restraints and must also be able to work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly. Key Criteria· Support to sales Consultants· Coordination of sales-related activities within the company, · Contribution towards achieving sales targets. · an extension of the field sales force· interact with clients over the phone or face to face and solve their problems. Skills and qualities· Excellent organisation skills· Results orientated· Excellent administrative and communication skills· Work under pressure and meet deadlines· High level of customer service· requires strong interpersonal and organisational skills,· Computer literacy If you are a match for this position, please REPLY with your CV (updated & detailed) and your current CTC salary per month to **While we would really like to respond to every application, should you not hear back from us within 14 days please consider your application for this particular position unsuccessful.**

Are you target-driven with a desire to succeed? Can you work independently and efficiently? If so, then this position might be for YOU! My client is a well-established national web-based business intelligence company looking to hire a Sales Agent to expand their Durban sales team. MINIMUM REQUIREMENTS: A Minimum of 2 years experience of New Business Sales and Client Retention Own transport and valid driver's license  Self-motivation and the ability to work independently DUTIES AND RESPONSIBILITIES: B2B Sales including presentations Relationship management Attending to all sales administration Identify & Approach Potential Clients THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES: Communication skills Business acumen Time Management skills Computer skills Negotiation skills Presentation skills Selling skills Customer focus CONTRACT DETAILS: Office hours: daily R Base Salary + Benefits + Commission Start Date: ASAP If this appeals to you, APPLY NOW!   REF#: CPTAB

Are you target-driven with a desire to succeed? Can you work independently and efficiently? If so, then this position might be for YOU! My client is a well-established national web-based business intelligence company looking to hire a Sales Agent to expand their Pretoria sales team. MINIMUM REQUIREMENTS: A Minimum of 2 years experience of New Business Sales and Client Retention Own transport and valid driver's license  Self-motivation and the ability to work independently DUTIES AND RESPONSIBILITIES: B2B Sales including presentations Relationship management Attending to all sales administration Identify & Approach Potential Clients THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES: Communication skills Business acumen Time Management skills Computer skills Negotiation skills Presentation skills Selling skills Customer focus CONTRACT DETAILS: Office hours: daily R Base Salary + Benefits + Commission Start Date: ASAP If this appeals to you, APPLY NOW!   REF#: CPTAB

Are you target-driven with a desire to succeed? Can you work independently and efficiently? If so, then this position might be for YOU! My client is a well-established national web-based business intelligence company looking to hire a Sales Agent to expand their Johannesburg sales team. MINIMUM REQUIREMENTS: A Minimum of 2 years experience of New Business Sales and Client Retention Own transport and valid driver's license  Self-motivation and the ability to work independently DUTIES AND RESPONSIBILITIES: B2B Sales including presentations Relationship management Attending to all sales administration Identify & Approach Potential Clients THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES: Communication skills Business acumen Time Management skills Computer skills Negotiation skills Presentation skills Selling skills Customer focus CONTRACT DETAILS: Office hours: daily R Base Salary + Benefits + Commission Start Date: ASAP If this appeals to you, APPLY NOW!   REF#: CPTAB

We are a well – established FMCG Company situated in the Airport Industrial area in Cape Town and proud ourselves on our products and service. We are currently looking to employ a Sales Representative to join our dynamic sales team in KWAZULU NATAL PURPOSE OF THE POSITION To achieve maximum sales growth and profitability. To secure orders from existing and prospective clients. KEY RESPONSIBILITIES & DUTIES Sell, promote, secure orders Expedite the resolution of customer problems/complaints MINIMUM REQUIREMENTS Matric + a minimum of 2 years bakery and sales experience. This position is available immediately. Apply by attaching your CV and cover letter, availability and salary expectation. Please send applications to . Remuneration is based on a basic salary + commission. Only shortlisted applicants will be contacted.

We are looking for experienced sales assistants to work in our new menswear store opening in September in the Baywest Mall. Job description Greeting customers who enter the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Dealing with customer refunds. Keeping the store tidy and clean, this includes hovering and mopping. Responsible dealing with customer complaints. Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor. Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. Receiving and storing the delivery of large amounts of stock Keeping up to date with special promotions and putting up displays. The personal skills that are required for the job: Having a friendly and engaging personality. Comfortable working with members of the public. Should have a confident manner. Must be helpful and polite. Assistants should be physically fit as you will be on your feet for most of the day and may be required to lift large amounts of stock. You should have a comprehensive understanding of your area of sales i.e. luxury retail Able to work as part of a sales team. Knowledge of inventory techniques. Should be of a smart appearance and articulate.

Great opportunity to join our sales team. We are looking for someone with the following skillset the ability to connect with customers word and excel good organisational skills professional telephone manner previous marketing or sales exposure Duties include telephone canvassing for new customers make appointments for sales email quotes to customer follow up on quotes follow up on reps appoinments working hours