Sales customer service business

Our client is looking for Cellular Sales Consultants for the following areas Port Elizabeth, Uitenhage, Port Alfred and George. The successful candidate should be sales and customer service orientated. Recent minimum background in Sales and Customer Service. Candidates should be willing to work retail hours. All candidates should have passed Matric with a clean Criminal and Record record. Please send CV online on send to fax . Should you not get a response in 5 working days, please consider your application unsuccessful.

We are a small successful manufacturing company in the Hospitality industry that seeks an all rounder kind of person as the job is quite varied. We are looking for a quick-thinking type of person with an attention to detail and accuracy as invoicing is a part of the function. You will be involved with manufacturing, customer interaction, tele sales , customer order processing, planning, receiving of raw material from suppliers etc etc. The function is varied and forms a key central part of our business. Honest, reliable, punctual, pleasant, integrity, communication skills, and the will to get the job done each day are all important. You need to have an organised way of doing things otherwise you won't cope. Systematic, organised person.  Would suit a youngish person 25 to 40 (male or female) who wishes to get in on the ground floor and be trained in a lot of company functions. It is a fast stimulating environment and we are looking for that organized person. Office hours are Monday to Friday 7.30am to 5 pm and Saturday 7.30am to 1.30pm. Please no chancers - your application will be ignored. If you don't have references please also don't bother applying. References will be thoroughly checked and verified.     Email your CV with full references to . Please indicate your salary requirements.  

We are looking to employ confident, ardent, conscientious individuals. We provide training in all aspects of Sales/Customer Service and Management. Contact us on /0 or forward your CV if you meet the requirements: Grade 12, SA ID, Well Groomed and Exceptional Learning and Teaching Capabilities! No Experience Necessary!! Full training provided Do you have Matric and are you a SA citizen?? Looking for an opportunity to move up the career ladder??? 8 Sales Reps Needed to join our fast expanding Sales & Marketing Company. To apply forward your CV now

Sales Representative for well established construction-manufacturing company to service East London, Port Elizabeth and Border Kei are. You will be responsible for New Business Development, ensuring good customer relationships. You will focus on implanting sales and marketing strategies and increasing sales volumes throughout the region. Your role will ensure the contribution towards the sustainable and profitable sales growth of the business and will include the following: § Build sustainable partnerships with customers to retain and attract new business § Understand market trends and product to ensure that customer service levels are met § Handling customer queries to resolve accounts, logistics and product application problems § Supporting and implementing sales and marketing strategies § Ensuring a high standard of market intelligence through networking, customer relationships, PR functions and participation in industry organisations § Ensuring that sales volumes and revenue targets are met or exceeded § Co-ordinating and execution of sales in designated areas To be considered, you will hold the following: § Degree/ND in Sales and Marketing or Technical field § Three to five years sales experience in a technical field Technical knowledge and understanding of concrete/cement products, building, engineering or similar Demonstrated ability to develop new business Good communication, negotiation and presentation skills Proficiency in Microsoft Office package Have a code 8 drivers licence Applicants only with the above criteria will be considered.

NB: ADVERTISEMENT ON-BEHALF OF A CLIENT. Customer Sales Representative Location - Rustenburg Salary -R9000 per month plus benefits Hours: 8.30am to 5.00 pm The Position: These roles require exceptional customer focus and individuals who continuously looks for improvements on behalf of their customers. Taking responsibility for a selection of key customers, duties will include: Managing a portfolio of customer accounts Handling customer queries and offering excellent levels of customer service Maximising revenue by exploring all sales opportunities and researching the market with potential new clients. Processing sales orders and credits Recording and maintaining customer information through Excel Using CRM system to proactively contact customers Working towards sales targets Playing a Key role as part of a small team Occasional travel to trade and consumers shows and customer offices. The Candidate: The ideal candidate will have previous experience working within an office environment, working within customer service or sales, be self-motivated and driven with the desire to grow the role and deliver exception customer service. Skills required: High level of verbal and written communication skills Attention to detail Strong telephone and organisation skills Computer literate with good working knowledge of Excel Language skills essential for this role and to be bilingual in either German, French, Italian, Spanish, Korean or Mandarin. The Package An excellent starting salary of R9000 per month Extra bonus! 22 days holiday Contributory pension scheme after completion of probation period Free Parking Kitchen facilities Send Applications to: smith@cgdirect.co.za Salary: R9000 Job Reference #: CSNWPKL489

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.  This is a permanent position and shift work will be required.   Key responsibilities ·         Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact ·         Identify and understand customer needs in order to provide a consistently high quality service  ·         Effectively promote the client’s products and enhance customer experience and loyalty ·         Provide accurate information on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service ·         Escalate any queries, complaints and operational or regulatory risks to the relevant team to ensure they are handled and resolved in a timely manner ·         Ensure action is taken to increase customer retention, loyalty and build a credible reputation ·         Operate customer related information systems (GDS) to the required standard maintaining accurate and secure records ·         Understand and adhere to the company and department standards, policies and  procedures ·         Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed   Skills, experience and attributes •        2 years experience in the travel, tourism or customer service industry •        Grade 12 or equivalent •        12 months travel and tourism training or relevant training essential •        GDS training system, preferably Amadeus, Sabre & Galileo •          Knowledge of airline industry  with basic knowledge of fares and ticketing and intermediate knowledge of a GDS •         Excellent understanding or experience of delivering great customer service to a customer •        Above average computer literacy and excellent data capturing skills •        Confidence and ability to articulate in a clear and concise manner •        Excellent English verbal and written communication skills •        High degree of patience and assertiveness with excellent rapport-building skills •        Conflict resolution skills •        Easily builds trust and credibility with customers •        Remains focused in order to handle objections •        Target-driven in order to achieve or exceed KPI’s •        Customer focus and service orientation •        The ability to work well under pressure If you meet the above requirements, please attach an updated copy of your cv.

Our Client is looking for a Customer Service Manager who will act as a liaison between our client and their customers.  The candidate will be responsible for the management of the Helpdesk and IT Support departments as well dealing with customer queries. Key Responsibilities  Managing the efficient functioning of the Helpdesk and IT Support departments  Maintaining a good relationship with internal and external customers Providing help and advice to customers the products or services Attending to all calls, inbound and outbound, from internal and external customers within SLA  Communicating courteously with internal and external customers Providing thorough and efficient feedback to clients Investigating and solving customer problems and queries Analysing statistics or other data to determine the level of customer service the company is providing and opportunities to improve customer service. Writing reports analysing the customer services the company provides Coaching and training staff to deliver a high standard of customer service Learning about the company’s products or services and keeping up to date with changes  Developing customer service procedures, policies and standards for your organisation or department Management of relevant stakeholders System support and maintenance  Ensuring each team meets functional objectives Operational cross-training Performance management HR-related tasks  Business unit expenses and chargebacks Administrative duties Minimum Requirements: Matric/Grade 12 essential with Certificate/Diploma in Customer Service, Management & Leadership Computer literate on MS Office (Word, Excel, PowerPoint etc.) Strong written and verbal communication skills 2-3 year’s management experience of a group of minimum 5-10 team members Must be fully bilingual and well-spoken in English and Afrikaans Ability to work under pressure and meet tight deadlines Ability to build strong relationships  Planning and organising Decision-making skills Conflict management

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

Good day. I am looking for a job in the customer service environment.I have worked in a couple of environments where i was directly involved in the customer service.I have what it takes to give the best customer service.I have strong administration experience and not only that, i have a tertiary qualification in the field of sales and marketing.I believe i can make use of all of these factors to become the best of me. I am looking forward to hear from you. Regards,

Do you have a passion for sewing??? If so, this role is for you! Our client runs a sewing machine sales and repair shop and haberdashery shop. And they also runs courses to train people to use their sewing machines. They are looking for an assistant. The role will entail: Answering the phone, handling queries, handling repairs, new sales and demos, admin, customer service, promotion of courses and eventually running courses (once trained). We are looking for someone who is: - reliable and settled - has a passion for sewing and an understanding of sewing machines - is presentable - fluent in English and Afrikaans - is computer literate - can work on a Saturday morning Hours are Monday to Friday from 08h30 - 17h00 and Saturday from 09h00 - 13h00. Salary is market related

Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:

Job Summary To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. Our Need Our UK client is now looking for Dynamic, Experienced, Advisors to join our Winning Team. You must have matric/equivalent; minimum 12 months face to face customer service or 6 months Call Centre Experience, and have the drive to provide “Simply Brilliant” customer services. Transport for late shifts will be provided should you work after 8pm. The successful “preferred” candidate should have a Strong Command of the ENGLISH LANGUAGE “Queens English must be confident, professional, and flexible to shift work (24hr shift rotation) and exceptional Computer Literacy skills. Excellent earning potential with a basic salary on offer plus a very generous performance bonus after probation.

Ref: HKGR Location: Johannesburg Our client is looking for an experienced and motivated Customer Service Supervisor to work at their reputable company  Requirements: ·Matric and post matric qualification. ·Business / consumer studies Diploma will be an advantage. ·At least 2-3 years' experience in a Customer service or similar role. ·Strong interpersonal relationship skills. ·Strong leadership skills. ·SAP knowledge is a great advantage. ·Intermediate to Advanced computer literacy (MS Office: Excel, Word and Power Point) ·Above average numeracy and literacy skills. ·Self-management skills. ·Ability to prioritise. ·Solution focused approach Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful. Should you meet the requirements for this position, please email your CV to or fax to . You can also contact Grant on .  

Our CAPE TOWN office handles calls & processing for our 40+ CT scanning centers in the USA. No prior experience is necessary and training is provided.    You can see our company website at  www.conescan.com   PRIMARY DUTIES:  • Hours from 2 pm - 11 pm • Account Management and Sales Support • Scheduling appointments for patients  • Customer service and technical troubleshooting  • Ensuring that processed CT scans get sent out REQUIRED SKILLS:  • Attention to detail  • Must be extremely computer savvy.  •  Good speaking voice  and inter-personal skills are essential  • Highly organized, self-motivated and a team player with excellent follow through.  • Must be able to work effectively and quickly  • Ability to multi-task and prioritize as well as flexible in adjusting to changing work needs.  • Must be detail oriented, and able to manage numerous and varied responsibilities   LOCATION: • 79 Roeland Street, Cape Town,   SALARY • Monthly Salary R-R