Phone sales customer support

We are seeking a highly-motivated, energetic and dedicated people for an exciting, fast-paced environment. Our CAPE TOWN office handles calls & processing for our 40+ CT scanning centers in the USA. No prior experience is necessary and training is provided.    You can see our company website at www.conescan.com   PRIMARY DUTIES: • Hours from 2 pm - 11 pm • Account Management and Sales Support • Scheduling appointments for patients  • Customer service and technical troubleshooting  • Ensuring that processed CT scans get sent out REQUIRED SKILLS: • Attention to detail  • Must be extremely computer savvy.  • Good speaking voice and inter-personal skills are essential  • Highly organized, self-motivated and a team player with excellent follow through.  • Must be able to work effectively and quickly  • Ability to multi-task and prioritize as well as flexible in adjusting to changing work needs.  • Must be detail oriented, and able to manage numerous and varied responsibilities   LOCATION: • 79 Roeland Street, Cape Town,   SALARY • Monthly Salary R-R  

Our CAPE TOWN office handles calls & processing for our 40+ CT scanning centers in the USA. No prior experience is necessary and training is provided.    You can see our company website at  www.conescan.com   PRIMARY DUTIES:  • Hours from 2 pm - 11 pm • Account Management and Sales Support • Scheduling appointments for patients  • Customer service and technical troubleshooting  • Ensuring that processed CT scans get sent out REQUIRED SKILLS:  • Attention to detail  • Must be extremely computer savvy.  •  Good speaking voice  and inter-personal skills are essential  • Highly organized, self-motivated and a team player with excellent follow through.  • Must be able to work effectively and quickly  • Ability to multi-task and prioritize as well as flexible in adjusting to changing work needs.  • Must be detail oriented, and able to manage numerous and varied responsibilities   LOCATION: • 79 Roeland Street, Cape Town,   SALARY • Monthly Salary R-R

SALES & SUPPORT CONSULTANT required for IT Consulting Company in East London. Purpose of Job To market and grow existing client base by signing on new clients for the various internet packages (predominantly fibre)/products, via telephone/social media and flyers. Minimum Requirements/Qualifications: Matric/Grade 12 Further qualification in IT/Marketing (advantageous) Experience in similar environment (advantageous) Valid Code 08 Drivers license Strong Customer Relations Passion for sales Self-Driven Duties Marketing through social media platforms Receive and manage incoming enquiries – both new clients and technical queries Client application process Client connection process Control of Client accounts – following up on non-payments/blocking of services for non-payments Technical support Basic salary of R3,000 + Commission on sales Application Process Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications to Solutions@workafrica.co.za and use the Job Title as a reference in the Subject field. If you don’t hear from us within 2 weeks, consider your application unsuccessful. Additional Info: 1 to 2 years Salary: RR3000 Job Reference #: 3490472401

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

JUNIOR SALES & ISP SUPPORT TECH required for IT Consulting Company in East London. Purpose of Job: To market and grow existing client base by signing on new clients for the various internet packages (predominantly fibre)/products, via telephone/social media and flyers. Minimum Requirements/Qualifications: Matric/Grade 12 Highly proficient in Microsoft Office Experience with Fibre, LTE, ADSL, VoIP sales & support Further qualification in IT/Marketing (advantageous) Valid Code 08 Drivers license Behavioural Competency Strong Customer Relations Passion for sales Self-Driven Duties Marketing through social media platforms/flyers Email hosting sales & Support (cpanel/G Suite/O365) Intermediate TCP/IP understanding Installing & Configuring routers/modems Client application process Client connection process Control of Client accounts – following up on non-payments/blocking of services for non-payments Technical support Salary – Basic salary of R3,000 + Commission on sales Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications to Solutions@workafrica.co.za and use the Job Title as a reference in the Subject field. If you don’t hear from us within 2 weeks, consider your application unsuccessful. Additional Info: 1 to 2 years Salary: RR3000 Job Reference #: 3490472401

Sales Consultants required in our Tygervalley stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence.  Basic R per month PLUS an excellent commission and incentive structure.  Please forward cv, copy ID, and references.

SALES CONSULTANTS:  TYGERVALLEY VODACARE   Sales Consultants required in our stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

SALES CONSULTANTS:  3GTYGERVALLEY STORE   Sales Consultants required in our stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants and Admin Clerks required in our Sandton city stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants and Admin Clerks required in our Tygervalley stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants required in our Century City stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants required in our Kenilworth  stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants required in our Bayside stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants required in our Sandton City stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence. Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.

Sales Consultants required in our Canal Walk stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence.  Basic R per month PLUS an excellent commission and incentive structure. Please forward cv, copy ID, and references.