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Established Film Production Company in Queensburgh has an opening for an Afrikaans speaking bilingual intern.   This internship will be well suited for students leaving matric and wanting to take up Film production as well as Students already studying Film Production. Applicants looking to get into the industry will also be screened.   Please note this internship does not pay any remuneration. It runs on a standard internship were hours are logged and a completion of internship is issued once completed for CV and reference purposes,   List of Duties would be:   basic office administration answering of telephones and emails. management of companies social media. research and development for projects i.e music videos, filming locations, costumes, props etc. Translations of scripts and sub-titles Knowledge of the Afrikaans language essential preferably first language. Please send a one page CV as well as a motivational letter explaining why you would be interested in this internship.   Please note this internship is limited to one applicant and one applicant only. CV's to be in by the 31 October pm.   Again please note this in a non remuneration internship hours will be logged and upon completion of internship a full reference and hours logged will be handed over to applicant for portfolio use.

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

SUMMARY The candidate is required to assist the After Sales Manager with all administrative work. ESSENTIAL DUTIES AND RESPONSIBILITIES The candidate will be required to open new calls logged Assist with stock management by completing warehouse transfers Close, re-quote and update completed job cards Expense job and send invoices to clients Open and capture data for new job cards Scan job cards onto the system Assist with clients and the making of their appointments Provide quotes for clients for new calls logged Pull and send statements with invoices for the client to pay Order stationery Assist with stock takes DEBT COLLECTION 1.1     Daily monitoring of incoming payments 1.2     Sending invoices and statements to clients 1.3     Daily monitoring of Debtors accounts 1.4     Phoning and following up on all overdue invoices 1.5     Update SAP with client interaction 1.6     Attend to account queries from clients 1.7     Ensure payment turnaround times are adhered to 1.8     Liaise with other departments to ensure speedy resolutions 1.9     Prepare regular and ad hoc reports weeklY Excellent client relations skills Any other task the may be reasonably requested from time-to-time QUALIFICATIONS Matric (will be overlooked if the candidate has the necessary experience) 1-2 years’ experience in an office environment Experience on MS office, Outlook and SAP (preferred but not necessary) Accurate administration skills MUST HAVE - Accounting knowledge and experience Knowledge of gym equipment would be beneficial LANGUAGE SKILLS: Must be able to read, write and speak English fluently MATHEMATICAL SKILLS: Adequate comprehension of mathematics and accounting. REASONING ABILITY: Logical and accurate PHYSICAL DEMANDS: The candidate will experience an office environment. Salary is R to R a Month. To apply please contact us at: Phone: Fax: Email:

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Job summary: The Consultant is responsible for facilitating all incoming e-mails related to claims, from Brokers, Providers and Members, with professionalism and in line with all quality criteria   Responsibilities: Customer Focus – quality: ·         Provides accurate and comprehensive information to customers and ensures feedback is up to standard. ·         Is able to navigate and interpret information in order to provide the customer with the relevant and correct feedback. ·         Ensure that accurate notes are logged for every interaction with a client. ·         Meets all quality criteria.   Customer Focus - efficiency: ·         Answers e-mails and telephone calls promptly to meet customer needs and stays focused on work tasks. ·         Handles escalations and commits to follow through. ·         Takes immediate action when confronted with an escalation or query. ·         Is able to handle irate customers and takes personal responsibility of the query. ·         Always aims for first time resolution on queries. ·         Takes full ownership and accountability for queries and tasks.   Contributing to Team Success: ·         Actively participates as a member of a team to move the team toward the completion of goals and adhere to team’s expectations. ·         Departmental support where and when necessary (assist with other areas if need be). ·         Ability to handle and work under pressure and work individually and within a team. ·         Excellent time keeping. ·         Excellent attendance record.   Minimum requirements: ·         Claims assessing experience ·         Previous customer service experience advantageous ·         2 years Previous medical aid experience ·         Grade 12 completed and passed ·         Diploma advantageous ·         E-mail and writing etiquette ·         Excellent time keeping ·         Excellent attendance record ·         Computer literate ·         Bi-lingual advantage Rctc

FoneChoice is currently recruiting for a Customer Support Administrator. The ideal candidate will be responsible for actioning and resolving customer queries by providing a telephonic and/or electronic query resolution service through follow-up, feedback and liaison with various internal and external parties, providing customers with a high quality service in order to ensure queries are resolved and customer retention is maintained. Key Performance Areas: Attend to logged customer queries in line with query resolution principles established by the Company Contact customers in order to gain information, provide feedback and follow through on resolving and tracking their queries Arranges the collection of damaged products with the courier company for repairs Ensures that all customer correspondence is accurately indexed on the customer account Qualifications and Accreditations Grade 12 / Matric or equivalent Experience and Skills: 2 years of Customer Service/Support/ Admin experience in any environment 1 year of Call Centre experience Computer literate Fluent in at least 2 languages, one of which must be English Good understanding and knowledge of account reconciliations Please be advised that only shortlisted candidates will be contacted.

My corporate client based in Parktown is currently looking for an IT Operations Manager (in a service desk environment) that will be accountable for the day- to –day running of IT operations, in the JHB office, as defined below. This includes the planning, leading, organizing and controlling of first and second line staff and support issues as well as vendor management for vendors directly affecting the Operations department. Qualifications and Experience: A relevant technical qualification and ITIL v3 Foundation certification IT Diploma or IT Degree advantageous A minimum of 2 – 4 years’ experience managing a technical team in a Service Desk environment Previous experience in performing performance appraisals with team Previous experience in selection of team members process Previous technical experience in desk side user support including hardware and software troubleshooting. Key Responsibilieties: Supervising the business units operational abilities, such as Service Desk, Escalation Support and Technical ability Managing the staff providing the services or IT Support including scheduling, coaching, performance management and career guidance and training as needed Conforming to the highest possible level of Client Service and to provide this within the opening and closing times and in line with policies and procedures Ensuring all calls logged especially open, pending and long outstanding calls are managed effectively using the call logging system. Attending to queries from smaller offices in terms of multifunction devices Manage SLA’s with vendors directly related to the IT Operations team and manage the vendor relationships with these vendors Manage Escalation team (2nd level support) which include the following: Application escalations, testing and problem management 2nd level Application support as well as other related tasks Responsible for day to day problem management, investigation as well as identifying possible trends caused from application related issues and finding the root cause and resolving this in accordance with ITIL Problem Management Guidance. Interpersonal Skills: Strong leadership, communication and people skills Personal effectiveness and a high level of self-management Ability to communicate confidently with all levels of staff Ability to use their own initiative and be pro active Excellent problem solving skills and a sense of urgency Please contact us to apply.

JOB SPECIFICATION Job Title: Linux Administrator Job summary The Linux Administrator attends to the development, maintenance, support and documentation of all the Linux-based systems within my clients and its clients' environments. Reporting Structure The Linux Administrator reports to the Chief Technical Officer Roles and Responsbilities 1. Maintenance of any and all my client  and the clients clients' Linux servers 2. Support to the support service desk on all matters related to Linux servers 3.   Development and deployment on occasion when a client project requires the input of a Linux administrator 4. Monitoring of all Linux servers and networks, ensuring that any issues are resolved in a timely fashion 5. Data Centre - accompany clients to the Data Centre when needed. Available 24/7 for this function. 6. Support and Development of the customer portal, radius servers, new systems, voice gateways, mail, mail filters - writing scripts and reports where necessary 7. Documentation - ensures that all work is documented and the documentation maintained. Excellent writing skills and technical accuracy and meticulousness a requirement. 8. Working within an internal work-flow system - must be excellent at working within and sticking to a strict internal work-flow system whereby tasks are logged as tickets and these tickets require timeous completion. 9. Availability - the work of a Linux Administrator often requires availability after hours and during certain periods, 24-hour availability. Experience and Skills Required ·          No less than 5 years' experience in Linux Administration ·          Additional qualifications related to the field would be advantageous ·          Linux, MySQL, Postfix, Nagios, Cacti and Radius ·          Reliable, well spoken and well groomed ·          Superb technical, organisational and documentation skills ·          Ability to function within an extremely stressful environment ·          Ability to juggle both deadline-driven tasks such as project rollouts, with ongoing support and maintenance tasks ·          Valid driver's license required ·          Client-facing (especially telephonic and email-based) required ·          Excellent writing skills for both documentation and written client interaction   Personal Attributes/Competencies Integrity and honesty; trustworthy and reliable, independent, decisive, able to prioritise, be adaptable and flexibly, quality, detail-oriented, works with a high degree of accuracy, strong service orientation, collaboration, planning, organising and follow-up, assertive, decisive and calm within stressful situations, work under pressure, multi-task, continuous learning.

Our Staff coordinators ensure that they set schedules in a way that each shift within a company is appropriately manned. This may involve rotating internal employees to provide the organization with the best in staff which of course is relevant to the prescribed job description. These professionals are also required to maintain daily staffing reports and record so that each activity is logged properly. Staffing coordinators work closely with the human resources department. They will be asked to assist in orientation of new employees and even training them to a certain extent: – Must be able to deal with clients every day and willing to walk the extra mile for our customers - Speak and write English and Xhosa - Maintain staffing operations across Cape Town – Obtain daily staff requests and fill them efficiently – Uphold accurate system for tracking staff over a variety of shifts – Coordinate staff to meet the organization’s requirements – Monitor overtime accumulation and attendance of employees – Assist the human resource department with interviews and orientations – Conduct competency checks on new and existing employees – Maintain schedules for rotating staff – Secure coverage for vacancy shifts – Work with the payroll department to verify payroll accuracy – Process employee vacation requests -Ensure that Staff operates within our strict PPE policy Must have a valid Code 8 license and highly flexible regarding overtime and weekend work. At least 4 years Code 8 driving experience with contactable references! Please send your CV with contactable references via email. Position is in Epping1 and must be filled immediately!

Spares Consultant Introduction We are looking to recruit a Spares Sales Consultant in our Hillcrest Branch. This is highly pressurised environment and would ideally suit someone with the retail experience in ordering of spare, liaising with suppliers and sales. You must be able to deal with the customer queries, order, technicians, and quotations. You must have an excellent telephone. Minimum Requirements Matric Retail Experience Experience in ordering spares PC Literate Excellent communication skills Can Mutli task Has a friendly and approachable disposition Can work Retail Hours Job Specifications Main tasks and responsibilities; Deal directly with customers either by telephone, electronically or face to face Log the customer query onto the system Dispatch technicians to service calls logged Provide customers with required quotations promptly Order spares for customers on request Handle and resolve customer complaints and queries Manage customer accounts Keep accurate records of customer interactions and transactions Communicate clearly at all times with both customers and co-workers Key Competencies: Interpersonal skills Communication skills – verbal and written Listening skills Attention to detail Data collection and ordering Customer service orientation Adaptability Initiative Able to work under pressure We look forward to hearing from you. Kindly ensure you list your salary expectations.

SPECIALISTS IN ALL ELECTRICAL WORK & CERTIFICATE OF COMPLIANCE (COC): FOR QUICK & RELIABLE SERVICE SIMPLY CALL THE EXPERT NOW ON: : Domestic / Industrial / Commercial: FREE QUOTES / INSPECTION / ADVICE & NO CALL OUT FEE CHARGE: WE ATTEND ALL CALLS LOGGED WITHIN 45 MINS TO AN HOUR: ALL WORK GUARANTEED & DONE BY QUALIFIED PROFESSIONAL ELECTRICIANS, WE GO TO ALL AREAS. Fault finding, earth leakages, power tripping, DB boards, plugs, lights, geysers (no hot water), timers, light switches, rewiring,new installations, tubing, upgrades, renovations, maintenance, day & night switches, dimmer switches, phase balancing, security lights, garden lights, LED lights, down lights, flood lights, switch gears, chandaliers, heat pumps, pool pumps, jacuzzi, submersible pumps, fountains, extractor fans, borehole pumps, air cons, cold rooms, stoves, ovens.

WE SPECIALIZE IN ALL ELECTRICAL WORK & CERTIFICATE OF COMPLIANCE (COC): : FREE QUOTES / INSPECTION / ADVICE & NO CALL OUT FEE CHARGE: WE ATTEND ALL CALLS LOGGED WITHIN 45 MINS TO AN HOUR, WE GO TO ALL AREAS: ALL WORK GUARANTEED AND DONE BY PROFESSIONAL ELECTRICIANS: Fault finding, earth leakages, power tripping, DB boards, plugs, lights, light switches, geysers (no hot water), timers, rewiring, new installations, tubing, upgrades, renovations, maintenance, day & night switches, phase balancing, switch gears, pool pumps, jacuzzi, heat pumps, extractor fans, garden lights, flood lights, down lights, security lights, chandaliers, LED lights, submersible pumps, fountains, air cons, cold rooms, stoves, ovens, food warmers, borehole pumps.

CLEAR FIX ELECTRICAL: REPAIRS ON SITE TO ALL MAKES OF APPLIANCES: : WE ATTEND WITHIN 30 MINS TO AN HOUR ALL CALLS LOGGED. FREE QUOTES & NO CALL OUT FEE CHARGE, WE GO TO ALL AREAS WITH MOST OF THE COMMON SPARES. ALL WORK GUARANTEED ON SPARES SUPPLIED AND WORKMANSHIP.WHEN YOUR MACHINE BREAKS WE COME TO YOU FREE OF CHARGE 24/7.

Yaseen Karra is a highly skilled cabinet-maker with a wealth of experience and the most phenomenal attention to detail. We get feedback from every client that Yaseen works for and they are invariably blown away by his professionalism, his perfectionism and his quiet, respectful ability of getting even the most complicated of contracts done at a fair price and in a reasonable time. If you are considering having any wood work done, you would do well to find a better cabinet-maker than Yaseen. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Yaseen to arrange for a quote on any cabinet making / joinery job that you may have, please log the enquiry at www.trade-mark.org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled pavers, tilers and painters on our books.

Whether it’s a door that needs to be hung or a wooden deck to be made; a bespoke kennel designed or a wendy-house built, Yandisa is the man for the job. He has been working with wood for over ten years and he is a reliable, quietly spoken person who charges extremely fair rates and gets the job done with no mess, no fuss. We get feedback from every client that Yandisa does work for, and they are invariably delighted with his workmanship as well as his gentle and professional manner. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Yandisa to arrange for a quote on any carpentry job that you may have, please log the enquiry at www. trade-mark.org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled pavers, tilers and painters on our books.

If you are looking for a skilled and reliable tiler with a proven track record, good communication skills and the responsibility and wherewithal to work independently (without requiring supervision), Shepherd is your man. He offers competitive rates and he goes the extra mile to ensure that his clients are always left with a smile on their faces to match his own lovely grin. References available upon request. No job too big or too small. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Shepherd to arrange for a quote on any tiling job that you may have, please log the enquiry at www. trade-mark.org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled painters, pavers and carpenters/cabinet makers on our books.

Shamieg is a perfectionist who only ever delivers top quality service. He designs bespoke furniture from beds to cupboards, from kitchen cabinets to coffee tables. You can simply give Shamieg a photo and he will be able to supply you with a quote and a computer aided design if that’s what you are after. No job too big for this highly skilled joiner who has fantastic client reviews and feedback that showcase how happy his previous clients are with his work. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Shamieg to arrange for a quote on any carpentry, joinery or cabinet-making job that you may have, please log the enquiry at www.trade-mark.org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled pavers, tilers and painters on our books.

Linda Madube-dube is a carpenter like you don’t often find anymore. He has over twenty years’ experience and when his skills were assessed recently by Northlink College, they found him to be highly competent in all things carpentry and wood work. He is a perfectionist who takes great care in all that he does. No job too big or too small – from hanging doors to installing ceilings or roof trusses, from fixing gates to building cupboards from scratch – Linda is your man. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Linda to arrange for a quote on any paving or tiling job that you may have, please log the enquiry at www. trade-mark. org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled painters, tilers and pavers on our books.

Honour Mizondo is a skilled tradesman who specialises in all things tiling and paving. He has over ten years’ experience and has a track record that speaks of his expertise in what he does. He is accustomed to working unsupervised on smaller contracts but brings his own established and trusted team of skilled labourers that he supervises for larger jobs (he remains on site from the start of a contract to the end). He is a wonderful, smiley person who is brings a lovely energy and can-do attitude to any contract he undertakes. References available. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Honour to arrange for a quote on any paving or tiling job that you may have, please log the enquiry at www. trade-mark. org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled painters, tilers and carpenters/cabinet makers on our books.

Chris is an excellent all-round builder with years of experience and a track record of satisfied customers. No job too big or too small. Chris’ work has been assessed by industry specialists and he is as rock solid as the buildings he constructs. He is a personable man, a real gentleman who is true to his word and always goes the extra mile for his clients. TRADE-MARK is a social enterprise that works connects hand-picked tradesmen of trust with homeowners. If you are interested in being connected with Chris to arrange for a quote on any building job that you may have, please log the enquiry at www. trade-mark. org and Charnice will get straight back to you. Please don’t reply by email as the job will only be active once logged on our website. We also have skilled pavers, painters, tilers and carpenters/cabinet makers on our books.

WE SPECIALISE IN REPAIRS TO ALL MAKES OF APPLIANCES @ YOUR DOOR STEP, WE DONT CARRY..FREE QUOTES & NO CALL OUT FEE CHARGE, WE ATTEND ALL CALLS LOGGED WITHIN AN HOUR.ALL WORK GUARANTEED ON SPARES SUPPLIED AND WORKMANSHIP, WE GO TO ALL AREAS. Stoves, washing machines, ovens, tumble driers, dishwashers, fridges, air cons, cold rooms, chip friers, food warmers, under bar counter fridges, side by side door fridges, industrial ovens, display fridges, wine coolers, blast freezers, extractor fans, ice makers, bottle coolers, heat pumps, pool pumps, jacuzzi,toasters, hobs, freezer rooms, water boilers / coolers, microwaves, vacuum cleaners,.........E.T.C........... ALL TYPES OF APPLIANCES / ALL CATERING EQUIPMENT / REFRIGERATION / ALL HEATING & COOLING SYSTEM.WHEN YOUR MACHINE BREAKS WE COME TO YOU.

QUICK & RELIABLE SAME DAY SERVICE TO ALL MAKES OF APPLIANCE REPAIRS DONE ON SITE: .FREE QUOTES & NO CALL OUT FEE CHARGE.WE ATTEND ALL CALLS LOGGED URGENTLY.WE GUARANTEE ALL OUR WORKMANSHIP AND SPARES SUPPLIED.WE CARRY MOST OF THE COMMON SPARES.

WE ATTEND WITHIN 30 MINUTES ALL CALLS LOGGED.FREE QUOTES & GUARANTEED.washing machines, stoves, tumble driers, ovens, microwaves, dishwashers, food warmers, extractor fans, chip friers, air cons, cold rooms, chillers, freezer rooms, side by side door fridges, wine coolers, ice makers, water boilers / coolers, heat pumps, blast freezers, display fridges, industrial ovens, under bar counter fridges, toasters, geysers, timers, pool pumps, jacuzzi, tilt pans, tint pans, chicken rotisserie, all household appliances.

We attend within 30 mins to an hour all calls logged.Stoves, washing machines, ovens, tumble driers, dishwashers, fridges, hobs, extractor fans, deep freezer, chest freezers, wine coolers, heat pumps, air cons,cold rooms, chip friers, toasters, blast freezers, freezer rooms, chillers, bottle coolers, industrial ovens, under bar counter fridges, microwaves, vacuum cleaners. ALL WORK GUARANTEED FOR 1 YEAR.

Positions available with one of the great company in Cape Town. The right applicant will need to work within a team providing troubleshooting skills to resolve issues. In addition the candidate will have a full understanding of the standard SDLC. Responsibilities: System Support · Support and maintain production system(s) · Ensure that all support queries are logged and attend to system queries according to agreed timelines · Continuously identify and solve technical problems Development · Deliver solutions according to the agreed project timelines · Adhere to coding standards defined by the technical management team · Ensure accurate scoping and allocation of time for development required Manage and mentor junior developers · Manage and mentor a team of junior developers and ensure team members have clear and tangible goals which are assessed bi-annually through the KPA performance management process Qualifications and Experience: · 3 Year Degree with Information Technology being the core subject or equivalent qualification (E.g. BSc Computer Science or BSc IT) · 5 Years’ experience in C#, ASP.Net and T-SQL · 2 – 3 Years’ programming tool experience in: SQL Server or newer · 1 – 2 Years’ experience in SharePoint · 1 – 2 Years’ experience in web services · Knowledge and understanding of a Full Project Development Life Cycle · Competent in Microsoft Office · Exposure or working knowledge with Team Foundation Server, SQL Server and Visual Studio as well as SQL Server Integration Service (SSIS) Package will be advantageous Interested candidates can forward their comprehensive written applications to the following e-mail: or fax to: , you can also contact Sharne on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful. Preference will be given to BEE candidates.

We repair all makes of appliances on site, we don't carry your appliances.We can be contacted on: 110 - show phone - 7 / 789 - show phone - 5.We attend all calls logged within 30 minutes to an hour.We offer guarantee on spares supplied and workmanship.Ice makers, side by side door fridges, extractor fans, under bar counter fridges, chiller, display fridge, toaster, food warmer, microwave, chip frier, freezer room, industrial oven, vacuum cleaners, wine coolers, tumble drier, frying pan, flour mixer, potato pealer,et,c.WE REPAIR ALL MAKES OF APPLIANCES, ALL CATERING EQUIPMENT, ALL LAUNDRY EQUIPMENT & ALL BUTCHERY EQUIPMENT.

We do all Electrical and certificate of compliance (coc): Domestic, industrial and commercial.For all emergencies simply call the specialists all hours on: 110 - show phone - 7 or 789 - show phone - 5.We offer free quotes and guarantee. We attend within an hour all calls logged.Fault finding, earth leakages, power tripping, db boards, rewiring, new installations, maintenance, upgrades, plugs, lights, switches, geyser (no hot water), phase balancing, switch gears, pool pumps, Jacuzzi, borehole pumps, day & night switches, dimmer switches, garden lights, down lights, water fountains, extractor fans, stove, oven e.t.c. WE SPECIALIZE IN ALL ELECTRICAL WORK.

Looking for an IT Intermediate Technician to provide 2nd line support to the business Qualifications, experience and knowledge Matric Qualification A+ N+ Qualification MCP Certificate 3-5 years’ experience in a similar role Knowledge of IT best practice & procedures Sound understanding of desktop, laptops, printers, servers & networks Basic knowledge of PC Hardware configuration Provide with desktop support Responsible for logging and managing calls Experience with PBX and telephonic equipment Assist with mobile device setup and configuration Setting up of hardware Support wired and wireless network Setting up and maintaining of desktop computers Support and maintain Windows Workstation OS’s Ability to operate Company Desktop Software Knowledge and experience to operate and install Microsoft productivity suites. (Office, Visio etc.) Install, test and document new software and solutions Ensure that anti-virus software is installed, configured, and regularly updated IT Ensure that IT policies and procedures are complied with Ensure the safe use of IT equipment and systems Respond to queries as per calls logged Record and respond to queries through the call management system within SLA Man Call Centre and answer calls within accepted SLA Identify and analyze all software, hardware other and peripherals manual instructions Preparing and configuring workstations as requested Log solutions discovered from everyday IT problems on knowledge base

NB: Advertisement on-behalf of a client. We are supporting a successful medium sized business in their search for a Customer Contact Agent to join their busy team. The role will consist of telephone and email communication with a number of B2B clients relating to issues they may be having and you would need to help them resolve the issue or escalate as appropriate. We are looking for candidates with solid customer service and administration experience along with excellent, professional communications skills. There could be some flexibility regarding the hours, with part-time hours being a possibility for the right person. Client: A fantastic, innovative, forward thinking business looking to continue their ongoing expansion. They have a superb background with loyal long-term clients and they are committed to further growth and development. Their bright, modern office is located on the outskirts of Bloemfontein. Job Scope: To provide dedicated customer service and first line support to numerous customers on both software and hardware issues via phone, email and online portal (product training will be provided), and to record all communication on the internal system. This is not an overly technical role; customer service experience is more important, but you must be confident in your ability to pick up some technical, software-based information. You would use your initiative to ensure that the customer is supported in all areas, solving problems autonomously and pro-actively and giving guidance where necessary. Experience and personal attributes required: Ability to build rapport quickly and manage expectations Competent with general hardware/software issues Confident, professional phone manner Ability to understand occasionally complex customer issues and relay accurate information to internal teams for resolution Experience of handling first line support calls Ability to prioritise key information An enthusiastic, driven nature Ability to respond to situations autonomously Accuracy and attention to detail and excellent administration skills Responsibility: Key responsibilities: Take incoming calls from customers Ensure all calls are accurately logged on the internal system Where possible, resolving customer issues using bespoke diagnostic tools and product knowledge Ensure customer service issues are escalated when appropriate Ensure customers are kept updated and expectations are managed Liaise with other teams when required to ensure information is up to date Submit Application to: janine@nexdirect.co.za Salary: R11500 Job Reference #: CSBLMGC369

Qualifications and Requirements: Molex or Krone qualification 3-10 years’ experience as a Network Installer Comfortable with working with diverse individuals and working within a team Able to take initiative and not be micromanaged Clear criminal, credit, qualification and reference checks Should be reliable and punctual Should be honest and trustworthy Own reliable transportation Should be comfortable working in different areas at different Client sites Duties and Activities: Providing daily updates to Senior Management. Identifying faults. Installing Cabling Instructure related to the Local Area Network. Attending to Daily Calls Logged Incidents (Network). Installation of Network Data Points. Installation of Cable Reticulation (Trunking, Power Skirtings). Installation of Cabinets (Wall Mount and Floor Standing). Racking of Switches and other equipment in cabinet. Testing of Data Points. Repair of Data Points. Use Call Management System to update calls. Installation of Fiber Cables and Ducts. General: Employment Type: Contract position Location: Witbank, Mpumalanga Salary: Market Related