Event based customer service

Hey! We are currently seeking Events Based customer service reps! The position requires you to fully know our services inside and out (training provided) to be able to help customers make educated decisions about their packages. (Insurance) We do face-to-face visits to our clients in Retail environments around Cape Town. It makes for a much more nteresting day then just answering the phone all day! Your own transport is not necessary. This position is full-time and available immediately. In-Training Representatives:   This is the position we are hiring for.  Full CSR Rep positions only available after training modules complete. Renumeration discussed during interview. -85% Customer Service 15% Sales (upgrading packages etc) -Excellent English is mandatory  -Must have some Customer interaction experience. (Retail, promotions, Customer Service, Sales etc) - New Representatives will shadow experienced Representatives for at least a week or in some cases.

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

Our client based in Woodstock seeks to employ well spoken, tenacious and committed, Customer Focused Individuals for their technical campaign. As a customer service representative you will be dealing with an International client, so you need to be professional and efficient at all times. You will be required to work rotational shifts - Monday to Sunday between 5.00am and 8.00pm (5 days on and 2 days off) You will be required to work 9 hours per day with an hour lunch. Subsidised transport will be available for later shifts. The latest shift finishes at 8.00pm. Shuttle services will be provided free of charge from the Cape Town station to the company from 5.30am to 6.00pm, every 15 minutes. You will also receive a subsidised lunch and free fruit and smoothies daily. Salary starts at R per hour for 4 weeks of training, then moves to R per hour and eventually to R and at this stage Medical Aid and Life Insurance will be applicable as a company benefit. REQUIREMENTS: Matric - Essential Must be criminal clear Must be credit clear - OR not blacklisted for more than R Must have at least 6 months Customer Service experience - Retail experience also qualifies. Apply today - Limited seats. Email:

It's a new year with vast opportunities awaiting you within our contact centre! We are a leading BPO based in Cape Town CBD and seeking to employ dynamic, customer focused individuals to work in their inbound call centre. If you have at least 6 months customer service experience (i.e. retail/call centre/hospitality/etc) and fill the requirements below, forward an updated CV to this ad. Requirements: Matric Excellent command of the English Language Credit and criminal clear Ability to work shifts up until (free transport provided after ) SA citizen with valid ID number Available Immediately Perm position with basic salary and benefits We look forward to hearing from you and have you expand your career in customer service with us.

Why wait for the busy holiday period to apply for position… Hurry and Apply now!!!   My client who is based in the busy southern suburbs is seeking vibrant and energetic individuals to join an existing team of agents within a call centre.   We require that you are goal orientated, well groomed, well-spoken and have a passion to serve and grant excellent customer service to our international clientele.   The ideal candidate will need the following: ·        Valid Matric ·        6-12 Customer Service experience (Call Centre exp. Will be to your advantage) ·        ITC clear ·        Ability to work SHIFTS between 9am and 11pm (Rotational basis) ·        Available Immediately ·        Ability to liaise with the international market     Training will be provided to successful candidates   If you think that you have what it takes and meet ALL the above mentioned requirements – APPLY NOW   Call or email me an updated copy of your CV   or simonnej at quest dot co dot za  

URGENTLY!!!  Looking for Customer Service Call Centre Agents to start immediately. This is an amazing opportunity to gain the extra experience that you might need! Salary is R45 per hour, based in Longmelow   (Edenvail).Must have a matric and at least 1 year experience in customer service or debt collecting. Please email all cvs through to or call Paige 021

We are currently dealing with retail based clients. We seeking for well spoken customer service agents. The available positions is based within our sales and retail marketing department Requirements People oriented Well groomed with a proffesional image Excellent communication skills as well as people skills Confident personality Fluent in English Must reside in Cape Town Please send your cv attached or sms your name and contact details to Tazneem or Teezaar

Policy Excess Insure LTD is an insurance intermediary, based in the United Kingdom, which distributes products through brokers and directly to the customer. A role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa. PEX Insure is a London based insurance intermediary, servicing British customers. This role will service our British customers only. This role will report into the Office Manager. The successful candidate will be responsible for managing inbound claims, sales enquiries and debt collection. The successful candidate should have excellent telephone communication, and computer literacy skills. Policy Excess Insure is a young, dynamic and fast-moving company. The ideal candidate will be ambitious and keen to help shape the growth of the business’ s future. Key Responsibilities will include: i. Managing inbound Breakdown and Home Emergency claims, including: a. Policy Validation, b. Reviewing the Contract Terms against the acceptance criteria, c. Network assistance deployment, d. Taking Excess payments, e. Keep customers up to date on progress, f. Post claims care. ii. Managing inbound and outbound Insurance sales calls a. Verifying sales information on policies bought online, b. Obtain and verify key documentation required, c. Re-run quotes where required and take any additional payments and penalties required, d. Chasing warm leads and attempting to convert them into sales, e. Cross sell and up sell policies on the telephone to the existing clients. iii. Debt collection a. Chase clients for direct debit defaults, b. Take payments for defaults and any penalties incurred Matric is a must. Salary R 6 000.00 pm. Only applications in PDF with a headshot will be considered. Applications can be sent to recruitment@nova-direct.com

Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative

Enable your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into web based application With SysGuru IT Services, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster, and sell more. -IT Support and Maintenance -ITC Consulting -Website Development, Hosting & Domain Registrations - Networks, Cabling & Designs -Web and Intranet Design - Backups and Security -Hardware and Software -Point-of-sale Systems -Broadband Connectivity -CRM and ERP Consulting - Integration System - Accounting Software and many more – call today and find out how we can help you.

Fantastic opportunity available at a well established company based in Edenvale for a Matriculant with 1 years + working experience.  Individual will assist customers telephonically, capture information and resolve client queries. Training will be provided and definite growth potential within this company !   

Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.

We offer event décor including free setup for your function. We also have items that we hire for different occasions like baby showers, intimate parties and many more, including the following: Stretch tents Gazebo Tiffany chairs Wimbledon chairs Plastic chairs Tables, Round and trestle Couches-His/hers, two seaters, one seaters etc Ottomans and ottoman tables Icebucket tables Table and chair linen Cutlery and crockery Red carpet and artificial grass Glassware and many more! We also have baby shower packages on request.. Do not hesitate to call us for the best experience of customer service. For enquiries and bookings contact Thandi on 0825611435 also available on whatsapp or thandisevents@gmail.com We strive to create unique experiences by creating a memorable event that you’ve always dreamt of!!!

Hirsch's is looking for a Customer Service Consultant to be based in our Strubens Valley store. Must have Gr12, excellent telephone etiquette and previous experience. Send CV to