Customer accounts manager

Our Client is looking for a Customer Service Manager who will act as a liaison between our client and their customers.  The candidate will be responsible for the management of the Helpdesk and IT Support departments as well dealing with customer queries. Key Responsibilities  Managing the efficient functioning of the Helpdesk and IT Support departments  Maintaining a good relationship with internal and external customers Providing help and advice to customers the products or services Attending to all calls, inbound and outbound, from internal and external customers within SLA  Communicating courteously with internal and external customers Providing thorough and efficient feedback to clients Investigating and solving customer problems and queries Analysing statistics or other data to determine the level of customer service the company is providing and opportunities to improve customer service. Writing reports analysing the customer services the company provides Coaching and training staff to deliver a high standard of customer service Learning about the company’s products or services and keeping up to date with changes  Developing customer service procedures, policies and standards for your organisation or department Management of relevant stakeholders System support and maintenance  Ensuring each team meets functional objectives Operational cross-training Performance management HR-related tasks  Business unit expenses and chargebacks Administrative duties Minimum Requirements: Matric/Grade 12 essential with Certificate/Diploma in Customer Service, Management & Leadership Computer literate on MS Office (Word, Excel, PowerPoint etc.) Strong written and verbal communication skills 2-3 year’s management experience of a group of minimum 5-10 team members Must be fully bilingual and well-spoken in English and Afrikaans Ability to work under pressure and meet tight deadlines Ability to build strong relationships  Planning and organising Decision-making skills Conflict management

CUSTOMER ACCOUNTS CONTROLLER (Debtors) Basic R 198k pa plus benefits   Min 5 – 10 years exp in Credit Control within an FMCG environment   Control Debtors Book within the Coastal Region Must be fluent in Afrikaans and English Open Accounts on the SAP system Perform relevant credit/document checks on applications Reconciliation of debtor accounts Ensure Credit/Debit Journal entries adjustments Hand over accounts for collection. Ensure timeous release of orders on credit referral Resolve queries Computer lit on SAP essential and MS Office Company situated in New Germany   Email CV:     

Accounts Manager (Medical Practice) City Centre Our client a leading dental practice seeks to appoint an Accounts Manager who will be responsible for the full credit control aspect of the Practice as well as being responsible for extensive patient liaison.  The ideal incumbent will have a minimum of 4 years credit control experience and previous people management skills experience.  Requirements ·         Minimum of 4 years credit control experience in a medical/dental practice environment. ·         Proficient on Word & Excel (Intermediate level). ·         Previous experience on the Exact system would be an advantageous. ·         Strong numeracy skills. ·         Attention to detail orientated and accurate. ·         Strong problem solving skills and resourceful. ·         Previous people management skills. ·         Excellent communication skills, both verbal and written. ·         Good interpersonal skills and a team player. ·         Service oriented and able to promote good patient and staff relations. ·         Remain calm under pressure and meet deadlines. Responsibilities: ·   ·         Be responsible for the full debtors control function of the Practice. ·         Processing of Invoices and Statements on the Exact system. ·         Processing of credit card payments. ·         Issuing of receipts. ·         Capturing of payments. ·         Deal with medical aid authorisations and prepare quotations and patient payment plans. ·         Sourcing of stock as well as stock control. ·         Dealing with patient queries. ·         Banking and Petty Cash. ·         Stock control. ·         Managing the daily activities of 2 Receptionists. Please contact Janine from Interviewing Dynamix Recruitment Solutions on for more information or email your CV (no references or certificates) to Please quote the following reference number in the subject heading of your email:  ACCOUNTS-MANAGER-CBD Only shortlisted applicants will be contacted.

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity

Job Position: Key Accounts Manager Ref: 3733 Location: Port Elizabeth Salary: R30 000 per month CTC negotiable commensurate with experience and qualification Hours: Monday to Friday 8 am to 5 pm + standby available on mobile device Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: Our valued client is seeking a Retail Representative to look after their current client base. • To start immediately • Prepared to travel (License Code B required) • Able to work under pressure and able to address multiple situations and multi-task, while offering the highest level of service • Self-motivated and driven • Good communication and presentation skills • Results driven, positive and professional disposition • Minimum of matric and any tertiary qualification would be highly advantageous • Experience with strategizing with retailers on improving sales on all fronts and checking on site maintenance Key Performance Areas: • Maintain a relationship with each site and ensure that the operator is adhering to his agreements • Conduct asset audits and all cards for EC retailers, report discrepancies to Legal Department • Report movement of assets/equipment • Collect the asset audits and call cards, compiling data into calculator spreadsheet, reporting discrepancies to Legal Department • Maintain sales volumes • Travel to sites • Maintain good customer relationships • Monthly sales volume reports • Presentation and report on data, focusing on the Retailers not stocking specific product range • Participate in the launch of new product range Responsibility: Job Position: Key Accounts Manager Ref: 3733 Location: Port Elizabeth Salary: R30 000 per month CTC negotiable commensurate with experience and qualification Hours: Monday to Friday 8 am to 5 pm + standby available on mobile device Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: Our valued client is seeking a Retail Representative to look after their current client base. • To start immediately • Prepared to travel (License Code B required) • Able to work under pressure and able to address multiple situations and multi-task, while offering the highest level of service • Self-motivated and driven • Good communication and presentation skills • Results driven, positive and professional disposition • Minimum of matric and any tertiary qualification would be highly advantageous • Experience with strategizing with retailers on improving sales on all fronts and checking on site maintenance Key Performance Areas: • Maintain a relationship with each site and ensure that the operator is adhering to his agreements • Conduct asset audits and all cards for EC retailers, report discrepancies to Legal Department • Report movement of assets/equipment • Collect the asset audits and call cards, compiling data into calculator spreadsheet, reporting discrepancies to Legal Department • Maintain sales volumes • Travel to sites • Maintain good customer relationships • Monthly sales volume reports • Presentation and report on data, focusing on the Retailers not stocking specific product range • Participate in the launch of new product range Job Reference #: Key Accounts Manager

A Johannesburg Security Technologies company is looking for a Key accounts manager in Durban to manage the Durban area and ensure our customer satisfaction in KZN.Minimum RequirementsMatricAny Tertiary QualificationDrivers LicenceOwn VehicleManagement ExperienceCustomer Service ExperienceFax CV:

Leading meat wholesaler in Paarl has a vacant position for a Sales Key Accounts Manager Requirements: Matric with own transport and drivers license. Minimum of 3 years experience in the FMCG market. Strong general knowledge of cold meats and boxed meat services industry. Must have excellent communication skills in English, both written and spoken. Responsibility: Managing Key Account Customers - ensuring that sales volumes and targets are met. Promoting of sales, calling on new clients, sourcing and acquiring new business and building strong customer relationships. Generate new business opportunities. Arrange monthly promotions. Ensure orders are taken accurately and priced correctly. Managing sales queries. Manage the debtors age analysis ensuring customers are settling their accounts within the required time frame. Liaison with team members to provide assistance with customer service where needed. Manage reports including activity logs, call sheets on a weekly basis. Conduct research and compile reports on competitive products. Please forward a detailed CV to chantel@dcmeat.co.za Please quote "Key1" in the subject line. Job Reference #: Key1 Consultant Name: Chantel Brown

Medical Accounts Manager City Centre Our client a leading dental practice seeks to appoint an Accounts Manager who will be responsible for the full credit control aspect of the Practice as well as being responsible for extensive patient liaison.  The ideal incumbent will have a minimum of 4 years credit control experience and previous people management skills experience.  Requirements ·         Minimum of 4 years credit control experience in a medical/dental practice environment. ·         Proficient on Word & Excel (Intermediate level). ·         Previous experience on the Exact system would be an advantageous. ·         Strong numeracy skills. ·         Attention to detail orientated and accurate. ·         Strong problem solving skills and resourceful. ·         Previous people management skills. ·         Excellent communication skills, both verbal and written. ·         Good interpersonal skills and a team player. ·         Service oriented and able to promote good patient and staff relations. ·         Remain calm under pressure and meet deadlines.   Responsibilities: ·   ·         Be responsible for the full debtors control function of the Practice. ·         Processing of Invoices and Statements on the Exact system. ·         Processing of credit card payments. ·         Issuing of receipts. ·         Capturing of payments. ·         Deal with medical aid authorisations and prepare quotations and patient payment plans. ·         Sourcing of stock as well as stock control. ·         Dealing with patient queries. ·         Banking and Petty Cash. ·         Stock control. ·         Managing the daily activities of 2 Receptionists.   Please contact Janine from Interviewing Dynamix Recruitment Solutions on for more information or email your CV (no references or certificates) to   Please quote the following reference number in the subject heading of your email:  ACCOUNTS-MANAGER-CBD   Only shortlisted applicants will be contacted.

MEDICAL SECRETARY/ RECEPTIONIST/ ACCOUNTS MANAGER required for medical practise in Cato Manor.  Candidates should be English speaking, able to handle a variety of tasks including front desk/reception work, managing cash and medical aid accounts, administrative duties, etc.  Previous medical aid billing experience would be an advantage, however training will be provided.  Own transport is essential.  Candidates living in the area are preferred. Entry level position. Salary negotiable.  Kindly e-mail your CV, expected salary and the area which you are living in.  Shortlisted candidates will be contacted.

• Relevant qualification of National Diploma in Business Management / Marketing / Sales Management • Min 5 years in a Key Accounts Management role. • Experience in servicing the mining industry. • Auto electrical experience an advantage. • Excellent at building relationships with clients. • Manage and develop strategic account management international framework. • Valid drivers and reliable transport • Target driven. Salary R320 000 – R420 000 plus excellent commission structure. Please email CVs to apply@rmsstaffing.co.za with the job title in the subject line Please note that only short-listed candidates will be contacted. Job Reference #: Key Accounts Manager - Kuruman Consultant Name: Job Applications RMS Staffing

• Relevant qualification of National Diploma in Business Management / Marketing / Sales Management • Min 5 years in a Key Accounts Management role. • Experience in servicing the mining industry. • Auto electrical experience an advantage. • Excellent at building relationships with clients. • Manage and develop strategic account management international framework. • Valid drivers and reliable transport • Target driven. Salary R320 000 – R420 000 plus excellent commission structure. Please email CVs to apply@rmsstaffing.co.za with the job title in the subject line Please note that only short-listed candidates will be contacted. Job Reference #: Key Accounts Manager - Witbank Consultant Name: Job Applications RMS Staffing

KEY RESPONSIBILITIES: Build strong relationship between assigned accounts in the Southern Africa Hinterland (Zimbabwe, Zambia, and Mozambique) & within the organization. Drive and close local opportunities (Zim, Zam, Moz) Position our client as the preferred provider to win Local, Regional and/or Global bids and Request for Quotations Each Country’s Key Account Manager (KAM) will be given objectives in terms of CM1, and volume growth development, which will be a combination of renewal & new, additional & spot business In addition there will be activity targets to ensure face to face contact and business activities on a continual and consistent fashion Directly manage a portfolio of Key Accounts within a specific Vertical on a national basis Portfolio will be determined jointly by the Regional KAM, who will include Global and Regional Accounts, as well as input form Country KAM and the Country or Cluster Sales Manager Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities Build and maintain relationships with as many key contacts/decision makers as possible inside customers’ organization and enhance a long lasting business partnerships Include key organizational personnel into the relationship to ensure that relationships run as deep as possible into both organizations Understand and translate the local needs of the Customers and share and engage with other SAF Area Team KAM’s as well as other KAMs across our client’s organization Ensure engagement from the IMEA and the global organisation Promote SAF Area Hinterland throughout the KAM global organisation Act as the liaison between the customer and the DAMCO organization Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner. Must personally update all information into the CRM as required by the company Constantly update their own skills and knowledge within the assigned Vertical KAM’s will work closely with Project Managers (where applicable) to ensure we are tackling the account from all angles KAM’s are not to be involved in any direct procurement of any kind KAM’s are not to get involved in any operational or customer service issues other than to bring this up within our organization & diligently pursue resolutions KAM’s are not to act as “collection agents” but may be required / requested to assist in reaching resolutions in terms of timely payments QUALIFYING CRITERIA: Strong Experience of more than 10 years in the Logistics Industry Previous work experience in Zimbabwe, Zambia & Mozambique an added advantage Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines Strong analysis and judgment skills Ability to work as individual but also as a Team Player Very strong Customer facing & presentation skills Must speak and write the native language at a high level Must speak and write English at a high level Speaking and writing Spanish or Portuguese as a third language is an added benefit Must be outgoing and easily able to build relationships at all levels Must have a proven track record in sales Must be able to travel extensively If you meet the requirements listed above and would like to pursue this opportunity please respond to this advertisement with a copy of your updated resume in MS Word format.

Requirements: Relevant tertiary qualification in business and sales, Supply Chain Management of Fresh Produce, Commerce, or similar. An added qualification in Agriculture or FMCG would be beneficial Five years experience in a similar role of procurement and/or sales and/ or operations planning in an FMCG company specifically fresh fruit products. Experience in supplier and customer evaluation (technical, social, compliance, market audits) Please visit our website

We are looking for an energetic, enthusiastic, self driven individual to join our cleaning company. Must be able to make telephone presentations, email proposal, do follow ups, quotations and be able to close  deals with decision makers. Must have at least 2 years experience in the cleaning industry.