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Corporate communications manager

Top sales list corporate communications manager

South Africa
Our client, a large multi-faceted operation, seeks to appoint a highly experienced Corporate Communications Manager who will be responsible for managing external and internal communication mediums to raise appropriate brand awareness of the organisation, as well as manage the public relations strategy of the business.   Reporting to the General Manager, Commercial and Business Development, key performance areas include: ·         Co-ordinate PR coverage of the company; plan and execute key media events. ·         Develop a social media communication and digital strategy for the company and implement new social media platforms. ·         Develop a website content strategy every two years and ensure that all content meets the positioning and brand promise of the company vision. ·         Develop and execute an expansion communication strategy to raise awareness of the company expansion including its scope, necessity and socio economic benefits. ·         Develop and implement an external communications strategy that is aligned to the company’s vision, key objectives and values. ·         Execute all public relations for the company and develop a proactive media relations strategy. ·         Manage the company website proactively and introduce new media technology applications, geared at enhancing the user experience. ·         Prepare and disseminate press releases, media relations content and case studies to raise the profile of the company locally and internationally. ·         Prepare and edit electronic and traditional publications for external audiences.   Selection criteria include:   ·         A degree/diploma/Btech in Journalism/Public Relations; ·         An understanding of effective media relations strategies, both reactive and proactive; ·         An understanding of how new technology can be deployed in communication programmes. ·         Executing all external, internal and social media strategies. ·         Experience in executing public relations activities; ·         Experience in online and social media writing; ·         Experience in reputational media management will be advantageous. ·         Minimum of five years Management experience. ·         Minimum of five years’ experience in delivering strong, written content across a full range of media; ·         Proven competency in liaising with the media as well as experience in preparation of editorials and speeches. ·         Strong established media contact network and database; ·         Strong project management competency. ·         Strong project management skills and experience in website upgrade and annual report projects. ·         The ability to customise communication for different media platforms. ·         The ideal candidate will have excellent English written and verbal communication skills. 
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South Africa
CLIENT RELATIONSHIP LIAISON: (Maitland) The ideal candidate will look after existing clients and generate new business within the client.   Start date:  Negotiable   Salary:   R – R(Negotiable), plus commission Requirements: ·         Grade 12 qualification. ·         Experience within the office automation industry will be an advantage ·         Excellent communications skills. ·         Must have an exceptionally strong work ethic. ·         Must have a solid understanding of IT. ·         A reliable vehicle, valid Driver’s License Key Performance Areas: ·         Development and maintenance of the existing office automation base(clients) ·         Development of new prospects within the client base ·         To achieve targets set by the Sales/General Manager ·         Customer relationship building including but not limited to customer visits S   Strong admin skills G   Go-getter personality!!    
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South Africa
COMMERCIAL MANAGER  (Digital Marketing) - Johannesburg A Well-established International Production Company requires a Commercial Manager to join their Commercial Department.   *DEPARTMENT:                                           Commercial *REPORTING TO:                                        HOD   DUTIES: Responsible for creating public and subscription for Digital Media properties Management of Content on Social and Digital platforms Establishing new business opportunities including and not limited to New Digital Platforms, Websites, Online Retail Oversee the on-going development and management of the company’s corporate website Provide editorial support to all digital portals as required Establishes effective relationships with the Marketing and publicity division of each broadcasting client Manage Corporate communications for the SA brands Responsible for providing updates to the International Premier teams with regards and not limited to News, Programmes launches, Ratings and events related to the company’s brands in SA and Africa Responsible for Compiling and distribution of monthly corporate newsletter Create and collate all internal and external press releases, as required by MD and management team Responsible for TV and Digital Media research including Telmar TV rating system Establish a regular TV report for the Management Team Assist and develop marketing strategy for VOD, Digital Media platforms Support the Commercial Department to achieve the overall target Support HOS Commercial with building and maintaining relationships with key existing clients and new clients     REQUIREMENTS: Matric Tertiary qualification Essential 2 – 3 years’ experience in similar role Knowledge and understanding of the South African media and television industry Experience of retail, marketing and online media Management of Research related data  Proficiency in MS Office Exceptional attention to detail and accuracy Strong multi-tasking, organising, co-ordinating and prioritising abilities Deadline driven Ability to take initiative Must be able to work independently as well as part of a team Excellent communication, written and people management skills is essential Ability to create and deliver high quality strategic presentations and research   Please join us on FACEBOOK or visit our WEBSITE for more information. See links below.   Facebook:      https://www.facebook.com/TimePersonnelRecruitmentAgency Website:         http://timepersonnel.co.za/    
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South Africa
It's fun to work in a company where people truly believe in what they're doing. We're committed to bringing passion and customer focus to the business of enterprise applications. We work hard and we're serious about what we do. But we like to have a good time too. In fact, we run our company with that principle in mind every day: One of our core values is fun. Do you have what it takes to manage a high performing team that continuously provides outstanding Customer support? Are you ready to take your knowledge of applications, collaborating and problem solving to help your team resolve customer issues? We have a position open for a Customer Support Manager with experience in the areas of customer support for software applications. The team includes technicians who support the following areas: Operations, Integrations, Web applications/services and Functional Support I.E. Financials, Reporting, database management, etc. This position requires a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to projects, customers, and fellow employees. Some Daily Tasks • Manage a team specializing in areas mentioned above - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with SLAs. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications and expectations within Adept Software as well as with their customers. • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Schedule 24X7 support coverage. It would be really nice if you had: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Understanding of the courier industry operations and daily needs It is essential that you have: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution time frames and conflicting/competing priorities. • Passion for customer service.
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South Africa
Our client, a leading courier and freight management software development company, is looking for a Customer Support Manager to join their ranks at their Claremont offices. The successful candidates’ role will be to oversee the support of customers encountering problems using the company's software products. Salary is market related dependent on experience. Minimum Requirements: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution timeframes and conflicting/competing priorities. • Passion for customer service. Desirable Requirements: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Bachelor degree, business or technical degree preferred. • Understanding of the courier industry operations and daily needs Some Daily Tasks • Manage a Customer Support team, specializing in areas such as Operations, Integrations, Reporting, Maintenance, etc. - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with service level agreements. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Participate in and help schedule 24X7 support coverage. Kindly forward your profile to geordie@andromedarecruit.co.za today for consideration.
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South Africa
Description A world renown locally manufactured equestrian product is look for a marketing manager to take its products to the next level. This is a permanent role based in Pietermaritzburg.  Role of the Marketing Manager The Marketing Manager will be responsible for developing and implementing a marketing plan covering product, brand, channel & trade. The successful candidate will need to have worked across the full marketing mix of channels, and be adept at delivering innovative campaigns and developing digital and social media channels. Primary Duties and Responsibilities • Develop merchandising and promotion strategies for customers and distributors • Execute marketing plan initiatives relating to new product introduction, advertising, merchandising, shelf space allocation, and off-shelf placement • Expand Bombers penetration through displays, sales tools, training communication vehicles, customer incentive programs, and tradeshow support • Work to develop and produce communications and promotional initiatives • Facilitate and develop presentation material to support the sales team—with special focus during product introduction and product rationalization activities • Manage channel conflicts  • Develop, maintain, and enhance functionality and content on eCommerce related customer sites • Perform and Lead as Channel Marketing subject matter expert for all products across the business to leverage cross functional synergies for all channels • Lead and Support special projects as assigned Ideal candidate will possess: • Bachelor's degree in Business Management or Marketing (or equivalent) with 2-4 years' experience in sales, product marketing, and/or channel management.   • Ability to communicate effectively with customers, vendors, and internal departments  • Demonstrated ability to implement tactical business plans in a Consumer Products environment to support corporate strategies. • Microsoft Office proficiency; Excel experience a must with excellent analytical skills. • Ability to work in a fast-paced team environment essential, with a high degree of flexibility and tolerance of change. If you feel you meet the above requirements, please apply with a two page CV. 
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South Africa
International Hotel seeks to appoint a PA to the GM   As an Executive Secretary, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. An Executive Secretary would also be required to provide secretarial support, manage mail, and carry out all filing as well as e-commerce i.e. facebook, twitter etc and PR duties. Specifically, you will be responsible for performing the following tasks to the highest standards: - Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures - Provide secretarial support to the General Manager and respond to guest complaints - Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally - Receive and distribute mail - Ensure outgoing mail is despatched in a timely manner - Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary - Maintain adequate supplies of office stationary - Identify and build internal and external relationships - Carry out all filing Comply with all key security mandates - Report any maintenance issues or hazards - Maintain own work area in a clean, tidy and good manner - Report defective materials and equipment - Assist with special projects related to the PR function        
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