Contact agent

NB: Advertisement on-behalf of a client. We are supporting a successful medium sized business in their search for a Customer Contact Agent to join their busy team. The role will consist of telephone and email communication with a number of B2B clients relating to issues they may be having and you would need to help them resolve the issue or escalate as appropriate. We are looking for candidates with solid customer service and administration experience along with excellent, professional communications skills. There could be some flexibility regarding the hours, with part-time hours being a possibility for the right person. Client: A fantastic, innovative, forward thinking business looking to continue their ongoing expansion. They have a superb background with loyal long-term clients and they are committed to further growth and development. Their bright, modern office is located on the outskirts of Bloemfontein. Job Scope: To provide dedicated customer service and first line support to numerous customers on both software and hardware issues via phone, email and online portal (product training will be provided), and to record all communication on the internal system. This is not an overly technical role; customer service experience is more important, but you must be confident in your ability to pick up some technical, software-based information. You would use your initiative to ensure that the customer is supported in all areas, solving problems autonomously and pro-actively and giving guidance where necessary. Experience and personal attributes required: Ability to build rapport quickly and manage expectations Competent with general hardware/software issues Confident, professional phone manner Ability to understand occasionally complex customer issues and relay accurate information to internal teams for resolution Experience of handling first line support calls Ability to prioritise key information An enthusiastic, driven nature Ability to respond to situations autonomously Accuracy and attention to detail and excellent administration skills Responsibility: Key responsibilities: Take incoming calls from customers Ensure all calls are accurately logged on the internal system Where possible, resolving customer issues using bespoke diagnostic tools and product knowledge Ensure customer service issues are escalated when appropriate Ensure customers are kept updated and expectations are managed Liaise with other teams when required to ensure information is up to date Submit Application to: janine@nexdirect.co.za Salary: R11500 Job Reference #: CSBLMGC369

Agent Looking for a Caregiver Job i ma very good at work and i can work at anytime i am hard worker i can work under pressure i can access any situation contact for more details on 730 - show phone -

NB: Advert Submitted on-behalf of a client. Our client has a vacancy for an inbound Contact Centre Agent to provide an important service to their customers. The hours of work are between 8am till 9pm, Monday to Friday and between 9am and 5pm on Saturday, 7 hours per shift, on a rotational basis. The key purpose of the role is to manage customer contact (including calls, email and letters) in a polite, professional and appropriate manner ensuring that an accurate response is given in compliance with the operating procedures. Successful applicants will need to ensure that in responding to requests by customers, data protection guidelines are strictly adhered to. They will also be required to log information accurately to a central database and carry out other additional administrative duties as required. The successful candidate must: Have experience of working in a role with telephone call handling Excellent customer service skills Excellent attention to detail with high levels of accuracy Basic working knowledge of MS Office Effective communication skills with excellent telephone manner Excellent listening and questioning skills, with the ability to extract detailed and relevant information Able to use own initiative and to work within defined procedures Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available. Submit Application to: janine@nexdirect.co.za Salary: R12000 Job Reference #: BRCSEC369

Our client, based in Sea Point, requires self motivated, dynamic sales agents for a 6 month contract. The requirements are as follows: A MINIMUM of 2 years telesales experience is ESSENTIAL PROVEN SUCCESS in achieving/exceeding sales targets Matric or equivalent Fluent in English AND Afrikaans (A third language would be an advantage) Computer Literacy (MS Word, Excel and Outlook) Excellent communication skills with a neutral accent Ability to work accurately under pressure Dynamic personality Team player Self disciplined and motivated Sales driven If you feel you meet these requirements, please contact Jill at jill @ callforce. co. za Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within one week, please consider your application unsuccessful.

Requirements: MINIMUM of 2 years experience in an outbound telemarketing environment is ESSENTIAL PROVEN SUCCESS in achieving/exceeding sales targets Matric or equivalent Fluent in English AND Afrikaans (A third language would be an advantage) Computer Literacy (MS Word, Excel and Outlook) Excellent communication skills with a neutral accent Ability to work accurately under pressure Dynamic personality Team player Self disciplined and motivated Sales driven If you feel you meet these requirements, please send your CV along with supporting documents Jill at jill @ callforce. co. za Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within one week, please consider your application unsuccessful.

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VACANCY SALES AGENT Applicants are invited to apply for the above-mentioned position based in Grahamstown. PURPOSE OF THE ROLE: The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, upselling to existing customers, and taking new clients through the lead to receipt process. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key Performance Area would include, but are not limited to: Answer inbound calls Conduct desktop feasibility for customer (Fibre and Wireless) Capture customer information accurately Assess customers connectivity requirement Quote customer based on assessment Arrange site surveys where required Ensure customer order is booked and processed Process upgrade requests/contact current customers to upsell Manage active leads and close old quotes Generate Invoice accurately Ad hoc tasks given by management Attend and assist with Marketing events The successful candidate must have the following experience/skills:

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Vacancy for Tracing Agent – call centre environment Cape Town Our client is in need of a tracing agent to join the existing team, within a call centre environment. You must have at least ½ years tracing experience, computer experience a must, Grade 12, call centre certificate a huge advantage, must be able to work well under pressure, be well organised, fluent in English. Working Hours: Monday to Friday, to , Saturday, to Salary offered: R per month, incentives paid How to apply: forward you CV with relevant documents via Fax: or via advert link or contact PDR during office hours: , quote “Trace” as reference, closing date mid-November . 

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative

Verve Properties (Pty) Ltd are seeking a commercial and Industrial agent for their Kloof Office. Residential Agents wishing to make a change into the commercial field will be considered. The applicant would be required to have a motor vehicle, laptop, and a cellphone. He / She would be required to sell and let office space, factories, retail space in the Upper Highway area, as well as Pinetown, Westmead, New Germany. The hours are basically from monday to friday office hours. No show-houses or visiting clients after hours, which gives the applicant more time to spend with family or friends. We get most of the blue chip vacancy schedules, so the new agent has properties to work on immediately. With leases the commissions normally come in more quickly than with sales. Contact Leigh Hall Cell Office Verve Properties (Pty) Ltd

Telesales Agent - Cape Town CBD A Global organization is looking for a dynamic, outgoing and driven Telesales Agent. If you are target driven, interested in furthering your career within a stable and rapidly expanding company? Don’t hesitate APPLY NOW! Forward your CV to: Adillah.finch(at)telebest.co.za Working hours: Monday to Thursday – 8am to 5pm Friday – 8am to 4:30pm Minimum Requirements: Matric essential A Sales & Marketing qualification would be great, but not essential 1 year call centre sales experience with an awesome track record Assertive telephonic contact skills, with the ability to cold call, make follow up calls on prospects and answer customer queries Excellent communication skills (verbal and written) is essential for this position Be able to work weekends according to operational needs Benefits and Incentives: Basic salary and uncapped commission Great benefits with access to a medical aid, pension fund, free VIP membership and loads more Be part of a great sales incentive scheme A chance to be part of our top Sales Training An active sales career with world class learning support Be part of a global brand

We are currently looking for a highly motivated, diligent and enthusiastic Sales Agent to join our talented Sales Team based in Cradock. The candidate must be able to work in a fast-paced environment with a proven track record of helping businesses increase their sales numbers. The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, up-selling to existing clients and taking new clients through the lead to receipt process. As one of the primary and often first point of contact, a large part of the job is maintaining good customer relationships, accurate communication and product knowledge. Experience Required: 2 years’ experience in the Information Technology Industry Energetic, flexible and proactive Exceptional communication skills General telephone etiquette Good MS Word and Excel skills A team player who can positively and productively impact the company · Simply send your CV, along with a cover letter to marole@igenadmin.co.za Please use the reference “CradockSales” in your email subject heading. Successful candidates will be contacted within 2 weeks of receipt of CV.

A well established construction company is looking to employ a Site Agent/Contracts Manager, to be based in PE.  Minimum Requirements:  B.Eng/Bsc Mechanical 8-10 years experience Waste water treatment & portable water treatment works.  Should you be interested in this opportunity, please email your CV to . You can also contact Thandi  or Shannon on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 14 days, please consider your application unsuccessful.  Reference Number:  WK//CM/NR  Salary    : R480K - R600K

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Consumer Care Agent. Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans Command of another South African language advantageous Computer literate 1 Years call centre or customer service experience (Advantageous)    Key Performance Competencies: Providing a single point of contact to consumers to log disputes and access their credit reports Providing accurate information and support to consumers Providing a consistently high performance, quick and responsive support to consumers Strong administration skills a must Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met*** Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.    

My client is looking for a motivated, mature telesales agent to join their team. This is for the office automation//IT hardware and software industry, but ANY outbound//tele-Sales experience will do. They can provide training on the product. Basic R - R + Med Aid + Target based comm. Please forward CV's soonest: renate @ econorecruit.co.za (Can contact me for more info, or e-mail for full spec).  

Travel Agent R – R CTC per month   Nina Park, Pretoria North Travel agency is seeking an Intermediate/Senior Travel Consultant to join their dynamic team. Minimum Requirements: Intermediate / Senior Consultant Corporate & Leisure reservations Amadeus prerequisite QuickTrav beneficial Fluent in English and Afrikaans Must be a team player Experience:  5 – 12 years Please send an updated CV and most recent payslip to Contact: AtripleA Recruitment and Temps Tel: 082  Fax: 086 

We are urgently looking for a NQF 4 qualified Estate Agent Principal to help us start up our own Estate Agency.  Please contact Willie Willemse

URBAN LINK PINETOWN REQUIRES THE SERVICES OF AN EXPERIENCED RESIDENTIAL RENTAL AGENT TO WORK THE PINETOWN/NEW GERMANY AREAS WITH THE OFFER OF 80% COMMISSION ON RENTALS, ALL THE TOOLS OF THE TRADE REQUIRED: CAR, CELLPHONE, LAPTOP AND KNOWLEDGE: CONTACT CLIVE: .

Call Centre Agent An expanding company in Jhb need to employ 12 energetic matriculants to start working urgently for inbound & outbound call center. No experience needed. Remuneration R/R. To apply please contact: Closing

Our Client based in Gauteng is looking for a Swedish Call Centre Agent Must be able to speak, read and write Swedish Manage outbound calling Must have 6 months experience in a customer service contact centre Microsoft Word, Excel and Internet experience Own transport a requirement Basic salary +performance based commission Only candidates with relevant experience need apply - email your CV to:

CALL CENTRE AGENT, outbound, Cape Town,   F/T, R3k-R4k p/m, incl. incentives/performance bonus, minimum ½ years solid call centre experience, Looking for top candidate to fill the position, they looking for a great team player, target orientated, ability to multi-task, work well under pressure, great communication skills a must, intermediate computer skills. Working hours: Monday to Friday, to , every second weekend, rotating days off, lots of overtime available Submit your CV on or before 5 November via Fax: or via advert link or contact PDR during O/H, quote “CallCA” as reference.

I’m looking to employ a personal assistant, part time.   Average work hours would be from , depending on work load, for about 5 days per week.   As a Real Estate Agent, I sometimes work from home and sometimes I work from the office, depending on what needs to be done. Therefore you need to be comfortable with both options.   My home and office are based in Blouberg.   As a personal assistant you will be required to do the following:   Assist with the Real Estate business: -          Managing telephone calls and emails, -          Setting up appointments and viewings with clients, -      Attend sales meetings, -          And dealing with other relevant admin duties.   Also assist with the Fashion business: -          Assisting with fashion shows or beauty pageants, which mostly takes place on weekends.       Pay rate: R25 per hour.   If interested, please feel free to send your details. For more information please contact Eon at .

I’m looking to employ a personal assistant, part time.   Average work hours would be from , depending on work load, for about 5 days per week.   As a Real Estate Agent, I sometimes work from home and sometimes I work from the office, depending on what needs to be done. Therefore you need to be comfortable with both options.   My home and office are based in Blouberg.   As a personal assistant you will be required to do the following:   Assist with the Real Estate business: -          Managing telephone calls and emails -          Setting up appointments and viewings with clients -      Attend sales meetings -          And dealing with other relevant admin duties   Also assist with the Fashion business: -          Assisting with fashion shows or beauty pageants, which mostly takes place on weekends.       Pay rate: R25 per hour and Commission.   If interested, please feel free to send your details. For more information please contact Eon at .

Verve Properties (Pty) Ltd is  a small estate agency specialising in commercial and residential  sales and letting and  is situated in Kloof in an upmarket shopping centre and require an experienced residential agent. The applicant would need to be in possession of a reliable motor vehicle, laptop / computer and a cellphone. He / She would need to service the Upper Highway area being Kloof, Hillcrest, Gillitts, Waterfall No desk fees.  We are a member of IPP Networking. Applicant to preferably reside in the Upper - Highway area. Contact Leigh Hall    Cell Verve Properties (Pty) Ltd

We are looking for Marketing agent/s to sell and promote our business services throughout the greater Durban area - PMB We are a well known Internet service provider and wish to expand our foot print, and service offering in KZN. Please see attached services you will be required to sell. You responsibilities will include promoting our in house services detailed below... Web design workshops (1 - 4 days)  Website Design (from R) Domain registrations (from R200) Hosting (from R60 per month and includes 5 FREE email accounts) Graphic design (TBA) Software sales and educational resources Experience require: You will need to have previous marketing and sales experience. Have an existing client data base Be fully computer literate Be able to achieve a minimal target set by the owner We are an Internet based service provider, providing online solutions for companies and individuals... We provide online solutions to business throughout South Africa. Please contact us for more information. Services offered are attached.

We are looking for sales agent/co-ordinator. REQUIREMENTS: -Matric -Communication skill -Presentable and trustworth Contact me:(watsapp)

Recoveries Agent Job Spec Salary: R to R Qualifications and Experience:  Matric Clear Criminal and ITC record Call Centre Experience Min 2 Years Insurance Recoveries Experience Essential Good knowledge of Case Law Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software   Skills and Abilities: Customer Care Skills: Bilingual (Afrikaans and English) Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently   Health: Excellent physical health     Key areas of responsibility: Ensure that all supporting documents are uploaded to the 3rd Party System Contact Third Parties to get information on where LOD (Letter of Demand) can be sent to Setting up LOD’s and sending it through to the Third Parties Regularly follow up with Third Parties Negotiate payment terms Closing date: 8 January To apply please send your CV, salary requirements and summary of experience within the Insurance Industry

INTRODUCTION TO AD: A leading Construction Company is looking for a Site Agent (Building), to be based in Johannesburg.  MINIMUM REQUIREMENTS: · BSc / BTech in Construction Management / Civil Engineering · Registration with SACPCMP advantageous · Minimum 8 years’ experience in buildings projects (post-grad)  SALARY RANGE: R450k to R650k  PREFERRED START DATE: ASAP  Should you meet the requirements for this position, please email your CV, with project details, to . You can also contact  Shannon on .  Correspondence will only be conducted with short listed candidates. Should you not hear from us within 14 days, please consider your application unsuccessful.