Centre team

Introduction... Serco is a values-led company with a culture and ethos that is at the heart of everything we do.  We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. We currently have an exciting opportunity for a Team Manager to support and manage the Operations team. Your overall responsibility would be to lead, develop and inspire your team to efficiently achieve campaign objectives for our client and exceptional service for our customers. This role is essential to the overall success of the business unit and is required to ensure that campaign performance is closely managed and quality standards are adhered to at all times. This position is based in Cape Town and will report directly into the Operations Manager Job Specification People and Performance Management Build and maintain a high performing contact centre team Coach a team to ensure quality of delivery Ensure that all business policies and procedures are observed and communicated Maintain a robust system of internal controls Actively pursue Quality and Compliance Assurance initiatives Customer Satisfaction & Continuous Improvement Support a culture of continuous improvement Analyse data from call listening, quality checking and coaching Pro-actively participate in training needs analysis Initiate, lead and participate in end-to-end process improvement efforts Decision Making & Planning Ensure awareness of operational planning objectives Minimum Requirements Matric or equivalent, with relevant management experience Minimum 3-5 yrs working experience with demonstrated knowledge of call centre industry and operations management; ideally within outsourcing operations. Supervisory skills (including contact centre tools, processes and systems knowledge)  Evidence of producing or interpreting business insight and presenting recommendations to enable change through tactical and strategic initiatives. Excellent verbal and written communication Behavioural Competencies Strong leadership skills with ability to inspire a team and motivate groups of people Performance Management Skills (coaching, conducting an appraisal and conflict resolution) Strong interpersonal skills with the ability to influence internal and external stakeholders Ability to build a customer/client driven environment and ability to manage relationships across a diverse, international stakeholder network Committed to the delivery of a high level of customer service and evidence of understanding the key priorities of both client and own business and how to balance these Committed, enthusiastic, positive, resourceful and resilient. Flexible and willing and able to adjust to multiple demands and shifting priorities.   

Our Client, a brand marketing Company, based in Midrand, urgently requires a customer care call centre team leader/supervisor to manage a team of 30 consultants.  Only comprehensive CVs that include identity number and contactable land line references will be accepted. Requirements: Valid Matric/Grade 12 certificate Valid driver’s license Tertiary qualification an advantage Minimum of 5 years’ experience in a call centre environment Minimum of 3 years’ experience in a supervisor role Excellent knowledge of MS Word and Excel Spreadsheets Good understanding of internal controls and business risks The ability to manage, develop and motivate the team Excellent interpersonal communication skills Should you not have heard from us within 7 days of submission of CV, kindly accept that your application was unsuccessful.

This is a fantastic opportunity to join this super dynamic company.  The company offers good benefits and is looking for an assertive peoples person who is able to drive operations and has at least 2 years previous experience in a leadership/similar role.  You must also be flexible for shifts as well A proven track record and ideally a tertiary qualification or at least 5 years relevant experience Please send your cv urgently as this role will fill quickly

Set monthly targets with Call Centre Manager. To report daily to Call Centre Manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with Call Centre Manager. 1. Manage day to day running of the team(all aspects) 2. Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis, manage. 3. Manage Talk Time. 4. Manage attendance with the assistance from HR, maintain the Attendance register. 5. Maintain discipline within the team, Initiate Disciplinary Action with assistance from HR. 6. Keep proper documentation on all the agents in the team. 7. Responsible for the planning and management of leave rosters. 8. Coaching and Mentoring of Team. 9. Setting of Incentives. 10. Liaise with Call Centre Manager on all levels of Team Management. Minimum 6 months sales experience. Matric is a MUST. 1. Excellent written and verbal communication skills 2. Be numerate, literate with computer knowledge 3. Communicate in a clear and concise manner 4. Excellent telephone skills 5. Dedicated worker with good time management and patience 6. Administrative abilities 7. Leader ship Ability 8. Attention to detail 9. Self motivated and disciplined, ability to motivate others 10. Complete knowledge of MS Excel, MS Word, E-Mail and Internet Explorer RE Certificate would be an advantage (salary based on this) closing date: 18th November plesae mail CV e-mail address

Purpose of the role To ensure that a high quality service is delivered to all Capitec Bank branches by informed, knowledgeable, high energy staff, and through motivation, coaching and the development of the Helpdesk Agents. A strong focus will be on effectively leading the Helpdesk Team to contribute to the achievement of the business objectives by enabling Agents to meet agreed set targets whilst not losing focus on client service within the Business Support Centre. Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) Previous experience in any of the following environments would be an added advantage o Inbound Contact centre o Capitec Bank Products and Procedures Experience in managing staff Willingness to work shifts Working hours: Shift work (Saturdays and Sundays compulsory) Knowledge in planning and prioritising of resource deployment Effective communication skills within a team environment (verbal and written) High standard of Product knowledge Change management Action orientation and implementing skills Ability to motivate people Good interpersonal skills Computer literate Clear criminal and credit record NOTE: Please quote the folling refereance: TL:HD

Looking for Team Leaders to lead a sales team R8 - R10k + Comm + Allowances Minimum Qualifications & Experience Grade 12 1yr + Insurance Team leader Experience ITC Clear No Criminal Record FAIS Accreditation advantageous RE Advantageous Accountable for the performance of the team 1.        Identify strengths and weaknesses using the sales trackers 2.        Weekly team review 3.        Delivering effective coaching to agents – based on statistics and assessment feedback As well as various other responsibilities.  

Call Centre- Team Leader position Permanent Post Requirements: Matric (Essential) Pc Literate Credit clear (Essential) Criminal check (Essential)   Experience: Most recent Team leader experience. 12 Months Team Leader experience in an international contact centre environment Remuneration: To be discussed   Contact:  Sakeena Mail you Cv to with the subject heading Team Leader Let me make it happen for you..................

Call Centre- Team Leader position Permanent Post Requirements: Matric (Essential) Pc Literate Credit clear (Essential) Criminal check (Essential)   Experience: Most recent Team leader experience. 12 Months Team Leader experience in an international contact centre environment Remuneration: To be discussed   Contact:  Sakeena Mail you Cv to with the subject heading Team Leader

• Contracted Intermediate position • Johannesburg Gauteng • Undisclosed basic salary • Job 220 - show phone - | Ref RR-Tutor • Posted 18 Mar 2017 by Office Admin Group ADD TO MY JOBS APPLY NOW _ About the Position Call Centre - Night Shift Team Leader The Team Leader will oversee the specific team they are assigned to. They will work under the direction of and report directly to the BPO Centre Manager. The Team Leader's role is to share their knowledge and skills with members and assist other team members with the functions of the team to perform tasks as needed: Duties / Responsibilities: • Attendance - Daily • Schedule management - Daily/Weekly /Monthly • Learner Consultant Performance monitoring /coaching • Learner Consultant performance improvement plan and action • Invoicing -Weekly • Payroll - Daily capturing • Reports • Meetings • HR - Disciplinary Procedures, leave, resignations, AWOL • Recruitment - current capacity / needs • Training Qualifications: • Grade 12 • Proven Supervisory experience with contactable references Please forward your CV to Email Address or alternatively apply online. Please note that if you have not received any response within 2 days, your application has been unsuccessful Desired Skill To Apply Call/Sms/Email 725 - show phone -

Job description: Are you looking for an exciting and challenging opportunity to make a difference in the community? Are you willing to travel all over South Africa to find budding entrepreneurs? We are looking for a young, driven and disciplined individual to join our team as a Mobile Centre Manager. Our mobile centre offers entrepreneurs ten computer workstations as well as internet access. As the Mobile Centre Manager your role is to inform them about the programmes that the company offers and assist them with online applications. This role includes travelling to various townships in South Africa and holding workshops in order to find aspiring entrepreneurs. Requirements: University degree, 2-3 years work experience, strong admin skills, willing to travel 3 weeks a month, must be a people's person. Previous volunteer/community work experience and knowledge of SME's will be an advantage, Drivers licence essential. Job description: Are you a graduate looking for an exciting and challenging opportunity to make a difference in the community? Are you willing to travel all over South Africa to find budding entrepreneurs? We are looking for a young, driven and disciplined individual to join our team as a Mobile Centre Manager. This role includes travelling to various townships in South Africa and holding workshops in order to find budding entrepreneurs. Our mobile centre offers entrepreneurs ten computer workstations, internet access and a small meeting area. As the Mobile Centre Manager your role is to find new entrepreneurs, inform them about the programmes that the company offers and assist them with online applications. Requirements: University degree, strong admin skills, willing to travel 3 weeks a month, must be a people's person. Previous volunteer/community work experience will be an advantage. Drivers licence essential.

Candidate with degree in Logistics, Industrial Engineering or Commerce and minimum 5 years warehousing experience in managerial level, required to manage the operations support team of this distribution centre. Minimum requirements: Logistics/Industrial Engineering/Commerce degree essential Relevant post graduate studies highly advantageous Minimum 5 years warehousing experience on a managerial level required 3 years automated warehousing environment experience essential 3 years Warehouse Management System experience essential IR knowledge and experience required Experience in developing procedural processes required Material handling knowledge essential Retail experience preferred Responsibilities: Performance management of the operations support team within the Distribution Centre Effective management of team System and process enhancement Health and safety Manage expenditure within budget Talent management If you are a SA citizen and your CV meets the above requirements, please respond via email to   Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.   If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

Late Collections Team Leader: A well renowned call centre requires an experienced Collections Team Leader who has managed a team of 15 to 20 Agents. Permanent position The company is based in Kuilsriver Salary to be discussed during interview stage Requirements: Must have a valid matric certificate No criminal records Must be credit clear 3 to 5 years call centre experience 2 years Team Leader experience Late collections experience preferable

OUTBOUND CALL CENTRE OPERATIONS / GENERAL MANAGER CAPE TOWN | SALARY IS NEGOTIABLE TO EXPERIENCE   Looking for autonomy in a non-corporate environment? Your strong leadership skills will enable you to manage our clients  successful and well established  Outbound Call Centre. We are looking for a manager - somebody with presence, professionalism, common sense, insight into people, sales experience and a flair for figures. Key duties will be to inspire the Sales Agents to make their targets and grow the team with focussed recruitment.  We are looking for  a hands on Manager, someone with a proven track record in motivating a sales team and generating positive results!   Skills & Experience required: Management and People management Sales Experience – Outbound Call Centre experience is ideal Operational experience Database management Numerate   Skills advantageous: IT Experience   Personal skills / attributes: Leadership Professionalism Common Sense Insight into People Detail oriented Tenacity   Duties Include: Sales & admin staff motivation (enthusiasm & energy) Sales & Admin support and management Data management (Access & Excel) Reporting Practical processes Managing productivity Simple monitoring of hardware and software systems   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

SALES CALL CENTRE CONSULTANT | IT SALES MONTAGUE GARDENS | R BASIC PLUS COMISSION START ASAP   Our client is a prominent distributor of ICT equipment, products and services to the African continent, within the IT industry. They are seeking a driven  CALL CENTRE CONSULTANT  to join their team. No cold calling involved.  Working hours are Monday to Friday 8h00 to 17h00. Excellent growth opportunities!   Reporting to the Channel Sales Manager.   KEY RESPONSIBILITIES Developing of new clients & maintaining existing ones Generate sales in order to meet monthly allocated Gross Profit targets per sales contract Attend training and events Identify opportunities to market products and the company Maintain a high level of customer service Be able to effectively prioritize workload and manage time Understand and assist with all operations and logistics issues Generate Minimum of 60 outgoing calls per day   REQUIREMENTS Matric is essential and a tertiary education with a technical qualification/degree will be an advantage A+ or N+ will be an advantage 2 years IT Experience will be an advantage Previous Retail IT Sales experience is ideal Be able to work in a pressured environment and meet targets Excellent communication and people skills required Be willing to go the extra mile. Excellent selling skills required   PERSONAL ATTRIBUTES High level of energy Self-confidence Team player A high level of perseverance Empathy, ability to identify with the needs of internal and external customers Be patient, tolerant and diplomatic   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Well established call centre based in the heart of Durban is looking for Inexperienced/Experience call centre agents. We offer a basic salary,uncapped commission, performance/ att bonus. Matriculates are also welcome to apply. We will provide you with full certified training.Interested applicants must forward their cv to Add us on bbm: bd77 to book your interview today!!Minimum Requirements- Matric -Good command of english-clear criminal Record-6months call centre experience for experience agents-Positive attitude and a fierce drive for successPositions available-call centre agents-Qa consultants-Recruitment officers-Team leadersJoin the fastest growing call centre in durban today!!!

Founded in , Pathways Roodepoort is a Stimulation Centre for children and young adults with severe disabilities situated in Horison, Roodepoort.   The Board of Governors seeks to appoint a suitable candidate for the following position.   Principal of Pathways Roodepoort Reporting to the Board of Governors, the principal will assume full responsibility for the management and development of the centre.   The successful candidate should have;   The appropriate academic qualifications An established record of leadership Experience in disability care, education or therapy A vision to uplift the centre to world class status Excellent communication and interpersonal skills   In order to;   Lead and develop a team of outstanding teachers and facilitators. Create a loving and nurturing environment to help the children reach their highest potential and achieve quality of life. Uphold the values of the centre and promote the ongoing development of appropriate stimulation and therapeutic programs. Manage and oversee the day to day activities and running needs of the centre. Create awareness on disability and raise funds for Pathways Roodepoort through marketing and fundraising activities.   All applicants must be registered with SACE Please submit your application to the Board of Governors by 30th January . The Board reserves the right not to fill this position and an application does not entitle the applicant to an interview.   Closing date: 30th January www.pathwaysroodepoort.org.za

Knowledge of Debt Review The purpose of this role is to ensure the day to day management of a team of Call Centre Agents, in a manner that is in line with excellent service delivery. Key Performance Areas: People Management Communication and Feedback Reporting and Administration Customer Satisfaction Minimum 2 years in Team Leader position in a call centre in sales or customer service managing a minimum of 12 to 15 staff. Late shift work is a requirement for this position including weekend work Should you meet the requirements, please email your CV to:

Call Centre Agents Needed A global brand with Head Offices in Cape town currently has a vacancy for the position of Call Centre Agent. This is a permanent position in the call centre industry and a unique opportunity for an Agent with an excellent command of the English language. Minimum Requirements: · Grade 12 / Senior Certificate or grade · A certificate in Contact Centre Operations would be an advantage Key Competencies: · An excellent command of the English language, both written and spoken · Expertise in oral communication for each type of customer · Attention to detail and strong client service orientation is essential · Problem identification and solving ability · Ability to multi-task · Conflict management skills · The ability to work well in a team is essential · Willingness to work after hours, weekends and public holidays Full time training provided Call:

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative

Job Title Inbound Call Centre Agents (Medical Aid Industry) Job Requirements: ·         Fluent in English ·         Superb client service qualities ·         Enquiring mind – must automatically question due to the nature of requests ·         Strong telephonic communication skills – must be clear and audible ·         Flexible in working hours as working weekends are an inherent part of the position ·         Punctual – must be able to get to work at least 15 mins prior to start of duty ·         Presentable as there are regular client visits to the call centre ·         Good general knowledge ·         Organizes workload to ensure deadlines are met; schedules work assignments in order of priority and date received. Key Requirements: ·         To work as directed by the company ·         To at all times be professionally attired and to behave in a professional manner ·         To provide support as, when and where required to the Call Centre Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven Call:

Vacancy for Tracing Agent – call centre environment Cape Town Our client is in need of a tracing agent to join the existing team, within a call centre environment. You must have at least ½ years tracing experience, computer experience a must, Grade 12, call centre certificate a huge advantage, must be able to work well under pressure, be well organised, fluent in English. Working Hours: Monday to Friday, to , Saturday, to Salary offered: R per month, incentives paid How to apply: forward you CV with relevant documents via Fax: or via advert link or contact PDR during office hours: , quote “Trace” as reference, closing date mid-November . 

Call Centre Agent Vacancy in Braamfontein Johannesburg   JOB PURPOSE: To ensure optimum customer satisfaction by provision of quality, efficient and professional service to all internal and external stakeholders   Education/Background/Skills:   Preferred Education: Ø  Matric Relevant & recognised post-matric qualification advantageous. Call Centre qualification advantageous   Preferred experience: Call centre environment would be advantageous. 1-2 Year’s Insurance experience Basic computer literacy:  MS Word, Outlook & Excel. Experience in office administration. More than one language proficiency: Afrikaans proficiency is essential.   Behavioural competencies: Excellent communication skills Professional at all times Pro-active problem solver Ability to work under pressure Accuracy and attention to detail Ability to build and maintain interpersonal skills   Additional Competencies: Customer service Telephone technique Business writing Time and Stress management Team player If you meet these requirements, please forward your CV andriette.muller(at)doves.co.za or fax to:   Please indicate your salary expectations   Closing Date: 24 October

We are urgently seeking call centre staff to join an existing team within a call centre based in Claremont. Strictly inbound customer service for a UK cellular service provider. This is a exciting growth and learning opportunity for individuals who want to join the call centre industry.   We offer transport for shifts as well as performance based salary incentives. We are based in a central location which is close to all amenities.   We require that all applicants be energetic, vibrant, well groomed and well spoken as we are dealing with the International market.   You will require to have a VALID MATRIC, 6 - 12 months Customer Service experience (must have CLIENT INTERACTION), ability to work SHIFTS ending at 12 (midnight), Available Immediately, ITC CLEAR, Computer Literate, Excellent communication skills with the ability to liaise with international clients.     if you have ALL OF THE ABOVE mentioned requirements _ please apply.   Contact Simonne on or send your CV to simonnejATquestDOTcoDOTza   Only candidates that meet the screening criteria will be considered and receive a call back. If you have not received a call within 2 working days, please consider your application unsuccessful

Job description: Are you looking for an exciting and challenging opportunity to make a difference in the community? Are you willing to travel all over South Africa to find budding entrepreneurs? We are looking for a young, driven and disciplined individual to join our team as a Mobile Centre Manager. Our mobile centre offers entrepreneurs ten computer workstations as well as internet access. As the Mobile Centre Manager your role is to inform them about the programmes that the company offers and assist them with online applications. This role includes travelling to various townships in South Africa and holding workshops in order to find aspiring entrepreneurs. Requirements: University degree, 2-3 years work experience, strong admin skills, willing to travel 3 weeks a month, must be a people's person. Previous volunteer/community work experience and knowledge of SME's will be an advantage, Drivers licence essential.

Sales Team Leader (Telemarketing Team Leader) – Wynberg Cape Town An exciting opportunity exists for an experienced Sales Team Leader; if you meet the following criteria please email your CV to Requirements: Grade 12 / Matric or equivalent Qualification or Training Certificate in Contact Centre Supervisor principles MS Office (Word & Excel) at Intermediate level 1 years Sales experience 1 year Team Leader experience in a Sales and target driven environment Quality management, labour relations & performance management exposure Computer literate Shifts: Early Shift Monday to Thursday from Friday Saturdays; on the rotational week Late Shift Monday to Friday with the weekend off and Public Holidays

TRAIL CENTRE: SALES & ADMIN 20 Dec to 4 Jan (excl 25 Dec & 1 Jan) Do you want to work in a unique outdoor shop that caters for trail users.  The Trail Centre & are situated close to Stellenbosch – you need to live in the area and have your own transport.  (Welgevonden area will be perfect!) Open 7 days a week, crew can choose which days in a month they are available, so that they don't work every weekend day.  Public holidays we need part-time staff as well.  Some week days crew could help with preparation for events if they are available. Basic duties include: • Answering of telephones • Opening & closing of shop • Dealing with public – reception desk • Selling hiking / biking permits & bike hire • Sales of snacks, drinks & general merchandise • Stocking of shop and placing of orders & reconciling of purchases • Daily point of sale balancing • Capturing of data – Excel skills required • Assisting with events administration when needed (as the preparation for events vary, so will the duties) The following attributes are non-negotiable: o Own vehicle & Driver’s License o Computer literate (proficient in MS Office) o A strong communicator (also on email). Bilingual - Afrikaans & English o Good telephone manner o A positive person that are presentable & neat o Creative thinker with initiative o Attention to detail o Sense of humour o Willing to do from smallest jobs to working under pressure General info: § Salary depending on previous experience.  § Seeking honest, reliable, organised individuals only § Must be willing to take responsibility.  § You need to be able to work as part of a small team § Working efficiently and giving feedback as needed. We need a friendly & mature individuals! Send a picture of yourself and a (short!) CV to  This email address is being protected from spambots. You need JavaScript enabled to view it. Positions available immediately.

CALL CENTRE AGENT, outbound, Cape Town,   F/T, R3k-R4k p/m, incl. incentives/performance bonus, minimum ½ years solid call centre experience, Looking for top candidate to fill the position, they looking for a great team player, target orientated, ability to multi-task, work well under pressure, great communication skills a must, intermediate computer skills. Working hours: Monday to Friday, to , every second weekend, rotating days off, lots of overtime available Submit your CV on or before 5 November via Fax: or via advert link or contact PDR during O/H, quote “CallCA” as reference.

Are you currently in the job market or wishing for a change of scenery to go into the new year ? We have an amazing opportunity that is waiting for you to grab it ! A well established company is seeking the services of DEDICATED, MOTIVATED and VIBRANT call centre agents to join our team. HOW DOES THIS SOUND ? - BASIC SALARY FROM R - R + COMMISSION - PERMANENT POSITION -MONTHLY INCENTIVES REQUIREMENTS: - ATLEAST 6 MONTHS CALL CENTRE EXP - TARGET DRIVEN - SELF MOTIVATED - PASSION FOR SALES - EXCELLENT COMMUNICATION SKILLS - CLEAR CRIMINAL RECORD  - ABILITY TO MEET TARGETS DO YOU THINK YOU HAVE WHAT IT TAKES ? EMAIL CV or watsapp me on 072 INTERVIEWS WILL BE CONUCTED ON THE 6TH OF JANUARY ON THE 4TH FLOOR SUNCLAIRE BUILDING IN CLAREMONT TRAINING WILL BE PROVIDED