Centre customer

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

Customer Services Agent: Inbound Call Centre A unique and exciting opportunity exists for a Customer Services Agent for a specialized Inbound Call Centre situated in Cape Town. The successful candidate should be able to speak both English AND Afrikaans and have a passion for customer services.Requirements:Matric CertificateSalary RCall now:

CUSTOMER SERVICE REPRESENTATIVES You will be responsible for taking calls from customers, in a timely and professional manner, assisting them with general account maintenance and billing enquiries. Previous call centre experience is advantageous, but not imperative(Will be trained on product and services). Good phone manner, general etiquette and a genuine passion for customer service are the desired attributes that this role requires. pm Salary R School leavers welcome. Email your CV to:

CUSTOMER SERVICE REPRESENTATIVES You will be responsible for taking calls from customers, in a timely and professional manner, assisting them with general account maintenance and billing enquiries. Previous call centre experience is advantageous, but not imperative(Will be trained on product and services). Good phone manner, general etiquette and a genuine passion for customer service are the desired attributes that this role requires. pm Salary R + Commission School leavers welcome. If you meet the above, then email your CV to:  

Centre Manager required urgently. Must have previous experience in facilities management, customer care and maintenance management. Email your CV to Suzette

CUSTOMER SERVICES AGENTS R28 TO R30 PER HOUR PINELANDS AND GOODWOOD INDEFINITE CONTRACT   Call centre's based in Pinelands and Goodwood are seeking well spoken individuals with 6 months to 1 year experience, fluent in English & Afrikaans, Clear ITC and Crim. Bring your CV with your matric certificate tomorrow, . We will only interview you if you meet all the above requirements. Be at our offices between 9am and 10am tomorrow morning. Ask for Lucinda or Kenji

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

This is a permanent position and successful candidates will be required to work shifts. Key responsibilities: ·         To follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries, delivering customer value at first point of contact ·         To identify and understand customers’ needs in order to provide consistently high standards of quality customer service  ·         To effectively promote and cross-sell the UK client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty ·         To provide accurate information on products and services to ensure consistency across the organisation and provide reliable and trustworthy customer service ·         To ensure action is taken to increase customer retention and loyalty and to build a credible reputation ·         To operate customer related information systems to the required standard, maintaining accurate and secure records.   Knowledge, skills, experience and attributes: ·         Excellent English communication skills (verbal and written) with a neutral accent ·         Call centre experience preferable ·         A minimum of two years of customer service experience demonstrating confidence and the ability to articulate in a clear and concise manner ·         Above average numeracy skills ·         Computer literacy in order to operate multiple customer related information systems ·         A healthy balance of patience and assertiveness ·         Conflict resolution skills and the ability to easily build trust and credibility with customers ·         The ability to remain focused in order to handle objections and the ability to work well under pressure  If you meet the above requirements, please attach an updated copy of your cv.

It's a new year with vast opportunities awaiting you within our contact centre! We are a leading BPO based in Cape Town CBD and seeking to employ dynamic, customer focused individuals to work in their inbound call centre. If you have at least 6 months customer service experience (i.e. retail/call centre/hospitality/etc) and fill the requirements below, forward an updated CV to this ad. Requirements: Matric Excellent command of the English Language Credit and criminal clear Ability to work shifts up until (free transport provided after ) SA citizen with valid ID number Available Immediately Perm position with basic salary and benefits We look forward to hearing from you and have you expand your career in customer service with us.

Job Title Customer Care Consultant Introduction Looking for a dynamic, energetic, well spoken candidate that will be able to contribute to the existing customer excellence standards within the call centre for a well established client on the Cape Town. Minimum Requirements Matric or Grade   Job Specification To work within the customer care centre attending to all inbound customer calls as well as making outbound customer calls Recording and capturing all customer conversations  Updating client records Handling queries General administration work Call:

A vacancy exists for a Customer Care Agent for a specialized Inbound Call Centre situated in Randburg. The successful candidate should have impeccable English skills (either first language or bi-lingual) and contactable references from their previous workplaces.   Requirements: Matric Certificate (compulsory) 2+ years of experience in a call centre environment Customer Service skills Previous call centre operations training will be an advantage The ability to speak English FLUENTLY A stable work record   Kindly email your FULL C.V. to

Looking for a new career in Customer Service ?? My Client requires young and dynamic Customer Service Agents to start asap 8 hour Shifts between am - pm with 2 consecutive days off Salary - R - R + Medical Aid & Performance Incentives KEY RESPONSIBILITIES Respond to queries raised by customers in a polite and friendly manner. Trouble shooting internet connections and trouble shooting General account enquiries assistance Process payments Handle inbound calls for customers subject to regulations in a professional manner during the call, and taking appropriate action as a result of information gathered. Be an ambassador to customers and represent the company professionally at all times. SKILLS AND COMPETENCIES REQUIRED Previous experience (min 1 year) recent Call Centre Services experience within (Call Centre Environment) or 2 years face to face Customer Services Ability to work on own initiative, and to be a team player. Communication skills - excellent verbal communication skills. Professional attitude and demeanour Must have the Passion for Customer Service You need to have a South African ID, be Credit Clear, Criminal Clear and must have Matric Qualification Email CV to or Contact SA-EED on If you do not hear from us after 2 weeks, please consider your application unsuccessful!

Well Established BPO, situated on Claremont main road, are looking for Customer Service Agents to render their services to the UK market.  Requirements: Matric - non negotiable Minimum of 6 months customer service experience (call centre or face to face) Clear criminal record Clear and neutral accent - must be understandable for the UK market Well groomed SA ID   Earning potential: Between R34 and R44 per hour (depending on performance) Medical aid, shift allowance, company insurance and transport home after work.  Shifts are rotational between 9am and 12pm (8-9 hour shifts) Applicant must be available to start ASAP. To apply: Please call or please send your cv to Good Luck! 

Why wait for the busy holiday period to apply for position… Hurry and Apply now!!!   My client who is based in the busy southern suburbs is seeking vibrant and energetic individuals to join an existing team of agents within a call centre.   We require that you are goal orientated, well groomed, well-spoken and have a passion to serve and grant excellent customer service to our international clientele.   The ideal candidate will need the following: ·        Valid Matric ·        6-12 Customer Service experience (Call Centre exp. Will be to your advantage) ·        ITC clear ·        Ability to work SHIFTS between 9am and 11pm (Rotational basis) ·        Available Immediately ·        Ability to liaise with the international market     Training will be provided to successful candidates   If you think that you have what it takes and meet ALL the above mentioned requirements – APPLY NOW   Call or email me an updated copy of your CV   or simonnej at quest dot co dot za  

Our client in the call centre industry is seeking candidates that enjoy working within the call centre environment.  You will be required to deal with queries and complaints. Must have: Grade 12 ITC Clear Available immediately Good command of the English language Min. 6 months customer service or call centre experience is a must Computer literate Able to work between (rotational shifts on a 6 months basis: and ) Interested then email your CV to

URGENTLY!!!  Looking for Customer Service Call Centre Agents to start immediately. This is an amazing opportunity to gain the extra experience that you might need! Salary is R45 per hour, based in Longmelow   (Edenvail).Must have a matric and at least 1 year experience in customer service or debt collecting. Please email all cvs through to or call Paige 021

FoneChoice is currently recruiting for a Customer Support Administrator. The ideal candidate will be responsible for actioning and resolving customer queries by providing a telephonic and/or electronic query resolution service through follow-up, feedback and liaison with various internal and external parties, providing customers with a high quality service in order to ensure queries are resolved and customer retention is maintained. Key Performance Areas: Attend to logged customer queries in line with query resolution principles established by the Company Contact customers in order to gain information, provide feedback and follow through on resolving and tracking their queries Arranges the collection of damaged products with the courier company for repairs Ensures that all customer correspondence is accurately indexed on the customer account Qualifications and Accreditations Grade 12 / Matric or equivalent Experience and Skills: 2 years of Customer Service/Support/ Admin experience in any environment 1 year of Call Centre experience Computer literate Fluent in at least 2 languages, one of which must be English Good understanding and knowledge of account reconciliations Please be advised that only shortlisted candidates will be contacted.

Job Summary To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. Our Need Our UK client is now looking for Dynamic, Experienced, Advisors to join our Winning Team. You must have matric/equivalent; minimum 12 months face to face customer service or 6 months Call Centre Experience, and have the drive to provide “Simply Brilliant” customer services. Transport for late shifts will be provided should you work after 8pm. The successful “preferred” candidate should have a Strong Command of the ENGLISH LANGUAGE “Queens English must be confident, professional, and flexible to shift work (24hr shift rotation) and exceptional Computer Literacy skills. Excellent earning potential with a basic salary on offer plus a very generous performance bonus after probation.

We are looking for customer service call centre agents with or without experience training will be provided for a week to apply call or whatsapp

TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

Policy Excess Insure LTD is an insurance intermediary, based in the United Kingdom, which distributes products through brokers and directly to the customer. A role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa. PEX Insure is a London based insurance intermediary, servicing British customers. This role will service our British customers only. This role will report into the Office Manager. The successful candidate will be responsible for managing inbound claims, sales enquiries and debt collection. The successful candidate should have excellent telephone communication, and computer literacy skills. Policy Excess Insure is a young, dynamic and fast-moving company. The ideal candidate will be ambitious and keen to help shape the growth of the business’ s future. Key Responsibilities will include: i. Managing inbound Breakdown and Home Emergency claims, including: a. Policy Validation, b. Reviewing the Contract Terms against the acceptance criteria, c. Network assistance deployment, d. Taking Excess payments, e. Keep customers up to date on progress, f. Post claims care. ii. Managing inbound and outbound Insurance sales calls a. Verifying sales information on policies bought online, b. Obtain and verify key documentation required, c. Re-run quotes where required and take any additional payments and penalties required, d. Chasing warm leads and attempting to convert them into sales, e. Cross sell and up sell policies on the telephone to the existing clients. iii. Debt collection a. Chase clients for direct debit defaults, b. Take payments for defaults and any penalties incurred Matric is a must. Salary R 6 000.00 pm. Only applications in PDF with a headshot will be considered. Applications can be sent to recruitment@nova-direct.com

Inbound banking call centre agent need to start work Monday with or without experience training will be provided for those without experience for a week to apply you need to call or whatsapp

A national client is looking for candidates from a customer service, call centre background who can confidently and clearly speak on the phone and capture information from their clients. Requirements: Matric with certificate for presentation Fluent in both English AND Afrikaans CLEAR Credit and criminal records This is a lovely environment to work in from Monday to Friday normal office hours.

We are seeking professional candidates for an dynamic, energetic inbound call centre environment. Our candidates must be well articulated, confident, enthusiastic individuals, with a passion for customer service. Requirements: Must be willing to work shifts Must have at least 6 months call centre, customer service or retail experience. Must be credit & criminal clear Must have matric Must be extremely well conversed Must be computer literate Salary structure: R51p/h = Rp/m + large incentives Medical Aid available Transport Available If you fit the requirements & have a speciality with dealing with international clients please do apply.

We can offer you a great opportunity to grow within the customer service industry. What can we offer you... ü  Performance-based shift selection structure ü  Exciting growth and learning opportunities in line with business expansion ü  Subsidised transport for evening shifts as well as subsidised parking ü  Shift allowance for evening shifts   Candidates will require ·         To be in possession of a valid Matric certificate ·         Be available immediately ·         Must have more than 6 – 12 months Call Centre customer services working experience ·         Be able to work shifts ·         Must be credit and criminal clear ·         Must be computer literate ·         Must be very fluent in English Let’s help you get your career on the right track!     If you are serious about learning and meet ALL the above mentioned requirements please forward your CV to   NO CHANCERS! Only apply if you are serious and if you meet the requirements stated above  

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

Call centre in Bellville require agents to assist our clients through arranging roadside emergency services. This position is ideal for a person who thrives in an exciting and fast paced work environment. Requirements: 6 months call centre / customer service experience Exceptional communication skills Service driven, and attentive to detail The position involves shift work. Hourly rate negotiable.