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Business systems analyst

Top sales list business systems analyst

Johannesburg (Gauteng)
Looking for a Systems Analyst to administer, maintain and manage existing information systems. Responsible for documentation, business processes, IT processes, business continuity, staff training, 2nd line support, internal/external escalations and reviews of information systems under his/her portfolio. Document all business processes in relation to systems Document all IT processes in relation to systems Document and assist with Business Continuity Review Business and IT processes interfacing with the relevant departments Compile, perform and review staff training for systems Compile, perform and review IT staff training for systems Provide 2nd line support for systems Manage escalations and support levels with vendors Review and implement patches and updates Ensure data back-ups of applications are completed Bi-Annual tests of application backups Automation of tasks directly and indirectly associated with systems Change control policy and procedure for business systems Education, Experience and Knowledge: Matric Qualification 3 Years’ experience in Travel industry GDS Experience Back-office experience KNOWLEDGE Amadeus GDS (Expert) Amadeus AGM (Expert) Amadeus Communicator (Expert) Quicktrav (Intermediate) Papertrail (Intermediate) Galileo (Expert) Microsoft Office (Expert) Microsoft Windows (intermediate) VIP ESS (Basic)
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South Africa
Responsibilities: Identify, understand and plan for organizational and human impacts of planned systems, and ensure that new technical requirements are properly integrated with existing processes and skill sets. Guide and the review the source code development process with regards to alignment to the technical design. Monitor the systems performance and proactively finds ways to enhance efficiency and ensure stability Outputs: Create a detailed design, logical design, high level mapping (data, process) and code design Ensure that the technical design will integrate to required systems Assist in developing alternative solution proposals, and participate in the evaluation and selection process. Document the Decision Analysis, Resolution Report & Release Notes Assist Systems Architect in defining the test strategy to test performance on new infrastructure after it has been commissioned. Assist developers in understanding the architectural principles of the environment. Implement the Technical Specification using the relevant development language Consult with BA and Architect on technical issues encountered Document Database structure changes and rule changes Qualifications: B. Sc (Informatics or Mathematics) Essential Project Management qualification Beneficial) Minimum Required Experience: 5 years experience on software development in corporate environments Java Development Other: System integration experience UML Process Design experience Systems Architecture experience Spring Integration experience Relevant business experience or product/systems knowledge Knowledge: SDLC Project Management Systems Architecture ITIL processes CMMI Technologies - Programming Languages: C, Java, Java script, SQL, Flex, HTML, Magic, PSQL, Oracle. UML, BPM, Modeling. Data modeling techniques, UML Process Design, Usability design. Technical Skills: Process & Data Mapping Entity Diagram mapping  Project Management Business Writing Skills Presentation and Facilitation Skills Advanced Problem solving Analytical and systemic thinking Technical Architecture Please contact us to apply.
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South Africa
We are urgently looking for an IT Business Analyst to join our client in Johannesburg. Candidates must have their own vehicle and should be prepared to travel within Gauteng. Responsibilities: · To thoroughly analyse and document customer and internal business requirements for the purpose of a clear and full understanding, by both business and technical staff, of needs and the implications they have on systems and processes. · To ensure that final systems meet stated requirements prior to release to production · Perform the business analysis function compliant with SDLC Qualifications and Experience: · Tertiary Degree required (B.Com / BSc / IT Degree) · Business Analyst Certification, preferable · Minimum 3-years IT Business Analysis experience · Programming experience is advantageous but not essential · Process modelling skills are vital · Must have worked with UML and proficient in User Case modelling Interested candidates can forward their comprehensive written applications to the following e-mail: or fax to: , you can also contact Sharon on . Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful.
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Port Elizabeth (Eastern Cape)
We are looking for a Business Analyst for a Renowned Software Development Company in Port Elizabeth. Relevant IT Qualification is essential 1 to 5 years’ Business Analyst experience is essential The purpose of this position is to support the delivery of solutions by the organisation through the analysis and management of client requirements. Below find set out the duties and responsibilities for the Business Analyst position which would include any other work the employee is qualified to do and deemed to be a part of. Responsibility: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements, Use Cases, GUI, Screen and Interface designs Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously. Work independently with users to define concepts and under direction of project managers. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into applications and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Be the liaison between the business units, technology teams and support teams. SharePoint Administration Responsible for building, maintaining & documenting site infrastructure Customer, Process & Workflow Development. Employee skills required: Problem solving Effective Time Management Takes own Initiative Attention to detail Taking Responsibility for deadlines Good Communication Skills Salary R12 000 – R25 000k per month (Highly Negotiable depending on experience) Send CV to info@performitpersonnel.co.za Salary: R25000 Job Reference #: BUS001 Consultant Name: Damian Sin Hidge
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South Africa
A Business Analyst is wanted for a position with an exceptional company in the Johannesburg area. The client is looking for a self-motivated candidate who loves Development and all things Nerdy! And who would fit in with a “mini-Google” environment. * No applications will be considered after 15 September Skills & Experience · 3 year degree or diploma in Science, Information Technology, Commerce or Engineering. · 3 – 5 years proven experience in business analysis, systems implementation or systems integration projects. · Must be strong in an Agile Development environment · Running Sprints and Creating Tasks · Strong reporting and interpersonal skills. · Knowledge of databases and SQL. · Previous experience working in technology professional services firm demonstrating capabilities to completing documentation (including use cases, requirements, test plans, process maps) preferred. · Good working knowledge of Microsoft Office Products: Word, Excel, Visio, Project. · Excellent interpersonal skills and communication skills (oral and written), and English (oral and written). · Strong analytical and problem solving skills essential. Interested candidates can forward their comprehensive written applications to the following e-mail: it.jobs@hireresolve.co.za or fax to: 086 600 7977, you can also contact Justine on 011 807 8064 Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful.
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Port Elizabeth (Eastern Cape)
This candidate will be responsible for the automation of key reports, data flow management and data analysis. Manage and lead the Business Intelligence (BI) Warehouse and Reporting architectures and provide information and insights to business functions. The manager will be a technical person with knowledge of database management BI reporting data analysis, information systems and a high level of business acumen. Key Objectives: Analysis of past trends & current conditions Gather, analyse and use business data Increase profits & efficiency Competitor data & industry trends The Business Analyst will interact with Senior Management and Leadership, Point of Sale vendors (Micros and Gaap), Web developers, BI consultants, H/W and S/W vendors, Business Intelligence vendors and Restaurant General Managers.
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Johannesburg (Gauteng)
Responsibilities: Work closely with development/delivery/account managers to understand the customer stakeholder, strategy, objectives, problems & opportunities Develop current and to-be business capability maps and transition plans/roadmaps where applicable Understand the systems landscape Participate heavily in BRD reviews and ensure a high quality of incoming requirements Assist development/delivery/account managers to set project scope and approach Liaise with solution architect during initial project stages to conceptualise and shape solution and how it will work in context of the organization Work closely with product owners to ensure the business need is well understood by the project team and that solution aligns with business objectives Guide, coach and assist the BA’s during the project to ensure solution stays aligned with business needs Maintain the set of business architecture outputs for that country within the framework of the global business architecture Qualifications & Experience: Essential: BComm Informatics/BSc Computer Science or Informatics Minimum 5 years experience as a BA (business and system requirements) Beneficial: Togaf certified, CBAP Technologies, Knowledge and Experience: UML experience SQL experience BPMN experience Generate Functional Requirement Documentation Non-Functional Requirement Documentation Generate Business Requirement Specifications Technical/Systems Requirement Specifications Experience drawing a state diagrams Experience drawing a use cases diagrams Experience drawing a class diagrams Please contact us to apply.
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South Africa
Responsibilities: Gather, understand, document and clearly communicate client requirements and processes related to business software development, acquisition and implementation. The ideal candidate will be process oriented and pay close attention to detail. The position also requires continuous professional internal client engagement. • Delivery of IT systems and applications for the Marketing and Business Development line of service in the company. This involves business analysis and defining functional specifications, configuration, training, testing, support, budgeting, time management and working closely with Development Services and GTS (IT operations). • Provide second line troubleshooting support for the company CRM solution • Gathering user requirements for each phase of the system across multiple service lines • Documentation of business and requirements specifications • Liaise with external software development and hosting company to communicate functional requirements • Verify that functional requirements have been accurately implemented in the solutions delivered • Assistance with testing of delivered solutions • Assistance with training where necessary • Build custom reports and dashboards specific to job functions • Maintaining the business project plan • Regular reports to the IFS BTM manager and other project stakeholders • Assist the IFS BTM manager with other BTM projects as time permits Salary will be R Per Yearly. To apply please kindly Contact us at: Phone: Fax: Email:
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South Africa
Reference  : PTA//SBA/LT Salary  : Market Related A great opportunity is available for a BA to join a reputable company based in Centurion. The individual will be responsible for developing of new functionality as reflected in the design documents.  Requirements: •3-5 years’ experience •IT Degree/ Business Analysis Diploma •VB.NET  •ASP.NET  •Microsoft Visual Studio or above  •Microsoft SQL Server or above  •Stored Procedures  •Microsoft Team Foundation Server  •Reporting Services or above  •.NET Framework 3 or above  •Web Development  •Strong troubleshooting skills  •Strong debugging skills  •Microsoft Patterns and Practices  •XML  Should you meet the following requirements for this position, please email your CV and detailed skills matrix to . You can also contact Lize on   NOTE:  When replying to the advert, also include the reference number in the subject line. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
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South Africa
RS Recruitment Services is assisting a rapidly expanding INSURANCE MANAGEMENT SOFTWARE company, to recruit an INSURANCE BUSINESS ANALYST to be based in their offices in BRYANSTON, JHB. APPLICANTS SHOULD HAVE/BE THE FOLLOWING: Experience working in insurance organisations as a Consultant or Business Analyst. An in-depth knowledge of the general insurance lifecycle: Quotations, New Business, Renewals, Accounting & Billing, Claims, etc. Proven track record in the delivery of insurance business and systems changes. Able to work collaboratively in multi-functional teams in the design, development, testing and implementation of large systems components. Building and maintaining relationships at senior manager level in large organisations. Do business presentations. Relevant IT qualification, an advantage. RESPONSIBILITIES: Business systems analysis Pre-sales support Information gathering Requirement analysis Specifications Test planning Product setup Creating & implementing solutions Systems support for existing and new customers. REMUNERATION: Market Related and performance bonuses To apply, please: Send your CV in MS Word format to romaine@rsrecruitment.co.za List two recent contactable references, including names, surnames, positions, land line and cell numbers as well as email addresses, if possible. Complete a screening questionnaire which may be sent to you. If you have not been contacted within 2 weeks, please consider your application unsuccessful.
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South Africa (All cities)
This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 8 working days The Business Analysts completely dissolves the perception that the IT industry dictates to businesses what IT systems they will use and dispels the myth that business users and IT technicians are from different planets. It suggests how to create an environment in which everybody works together in an exciting and refreshing way — a paradigm shift in the way business analysis projects are done. The IT industry has to move to a point where it realises that the users of IT systems and the technical personnel are both equally responsible for getting the system to work. The users of the IT system should be an integral part of the team when the system is being put together. This, unfortunately, is not the norm within the industry. It is the business analyst's responsibility, among others, to make sure that communication flows freely between all the parties involved. This book gives the business analyst the tools and techniques to find out what the business users of IT systems really need and to guide the project to meet those needs. Features Summary How to create an environment in which everybody works together in an exciting and refreshing way – a paradigm shift in the way business analysis projects are done.. Author Vernon Zwiers Publisher Juta Books Release date 20010413 Pages 309 ISBN 0-7021-8861-1 ISBN 13 978-0-7021-8861-9
R 403
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South Africa
Mandatory Requirements Verifiable, practical experience in the design and successful implementation of business solutions, preferably in the area of activity and service management. At least three years of experience in a functional role in the design and build of solutions on SAP Business Suite. Responsibilities To assist in the requirement definition and solution design (blueprint phase) of an activity and (possibly) service management application for Building Inspectors. This application is to be made available on mobile devices with the objective of improving the efficiency and quality of the site inspection work carried out by the building inspectors in their day-to-day operations. You will work under the direction of a lead analyst who will provide the necessary guidance and direction for the solution design. Brief overview of job functions ·         The successful candidate will work under the direction of the lead analyst and assist in all tasks necessary to ensure a successful outcome as determined by the lead analyst, including but not limited to those described below. ·         Document the as-is business processes, should this prove necessary. ·         Assist in the engagement with business to identify and document a comprehensive set of business requirements that the solution must satisfy. ·         Document the translation of business requirements into a more detailed set of requirements (including functional, non-functional, stakeholder and etcetera requirements). ·         Documentation of the to-be business processes. ·         Mapping of the to-be solution onto the SAP platforms that will support the solution. ·         Execution of a gap analysis and the identification and high level specification of the various custom-build components required for the solution to meet the requirements. ·         Documentation of a solution blueprint or design document that consolidates the above information. Knowledge and Skills ·         Experience as a functional analyst in the implementing of business solutions in the SAP environment. ·         Good communication skills and the ability to engage with stakeholders. ·         Familiarity with SAP Case Management would be a definite advantage. Qualifications or  Experience ·         A relevant graduate degree in Information Systems would be advantageous. ·         Evidence of qualifications in SAP Business Suite solutions would be advantageous. ·         Experience in the implementation of solutions on the SAP Business Suite platforms is essential. ·         Experience in analysing requirements and designing appropriate solutions is essential. Cape Town based Not necessarily  
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South Africa
POSITION:       MI Analyst      Salary:  R CTC / Month     Location:  Johannesburg   About the company: Our client in the BPO industry is seeking to employ an MI Analyst to develop specifications for the delivery of Management Information to ensure Business Outcomes are achieved, operational and client requirements are met and to provide insight through interpreting Management Information. Duties Include: ·      Business analysis and improvement  ·      Develops, produces and analyses Management Information across Operations  ·      Analyses real time management information and highlights issues and risks as required  ·      Works closely with other departments to ensure streamlined data processes and configuration across the business ·      Works closely with the EE MI team to ensure accuracy and availability of data and reporting  ·      Ensure integrity and reliability of management information  ·      Liaises with business to evaluate KPIs in line with business outcome requirements  ·      Liaises with business to highlight and address MI trends   ·      Works with management to analyse data and trends and to highlight areas of inefficiency and strength within the contact centre   ·      Recommends improvement to Operational performance through analysis of information and trends  ·      Provides valued added insight to management and the client to enable them to make key decisions about their business and operational performance  ·      Tracking and Reporting ·      Liaise with other departments to understand their requirements from the systems and MI reports  ·      Liaise with MI Developers to maintain reports and data required throughout the business in line with best practice MI reporting practices and principles  ·      Reports key issues for business input, and analyse these issues to provide solutions ·      Produces timely and accurate management reporting on performance within Operations including but not limited to absenteeism, attrition and schedule adherence data  ·      Identify areas where MI reporting could be enhanced and improved  ·      Develops ad hoc Management Information reports to meet business needs         Requirements: ·      Matric   (Essential) ·      Bcom / Bsc in Maths, Applied Maths, Computer Science, Physics, Stats, Econometrics, Informatics, B.Eng (Industrial) or any related qualification (Essential)  ·      Advanced Microsoft Excel (Essential)  ·      Experience working with SQL and relevant reporting packages (Essential) ·      Knowledge of Data and Statistical Analysis   ·      2 years working experience in a data sourcing, mining, analytics and reporting ·      1-2 years SQL experience in a working environment ·      Experience working in a Contact Centre (Desirable)     What to include: 1.    Detailed cv (Please include month and year employed) 2.    Reason for leaving last employ 3.    Current salary 4.    Required salary   Email your detailed CV to: 1.    Email your cv to 2.    Please note only Candidates that meet the required minimum will be considered coupled with information requested above. 3.    We regret that we cannot contact all applicants regarding their status. 4.    For more vacancies visit our Page on Facebook:  O’Dwyer Personnel 5.    Alternatively follow us on Twitter:  OdwyerPersonnel  
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South Africa
IT Support Analyst - Claremont Temporary Post Month to month basis Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications and/or Experience Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Minimum 3 years proven experience in similar role Relevant Microsoft Server and related technologies Server and end user support technologies, software and hardware Knowledge of major networking components, network operating systems, Network protocols (TCP/IP) an advantage · Google Apps (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID & qualifications to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst
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South Africa
y client based in Bellville is currently looking for Test Analyst to join them on a 6 month contract basis Rates NEG / To start ASAP GENERICKey Responsibilities· Receive functional specifications for software developments and analyze test requirements· Identify test scenarios and design, document and maintain test cases.· Execute test cases in order to identify, record and track defects· Collaborate with Business Analysts and Systems Developers in resolving defects· Conduct user acceptance tests and provide product support to users· Create Test Plans detailing the test approach for testing projects.· Maintain regression test pack.· Mentor junior test team member Minimum Requirements· Matric/Grade 12· At least 2 years’ experience as a Test Analyst.· An appropriate Testing Tertiary qualification is strongly recommended Behavioural Competencies:· Results Driven· Accuracy· Analytical thinking· Quality of decisions· Customer service· Communication skills· Conceptual thinking· Pre-activity and Initiative· Ability to work independently· Interpersonal Relationships· Planning and organising· Innovative thinker with good problem-solving skill· Flexible (able to adapt to change) If you meet these requirements and would like to apply, please submit your cv and a recruiter will be in contact should you be shortlisted
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Port Elizabeth (Eastern Cape)
IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IASA001 Consultant Name: Damian Sin Hidge
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Port Elizabeth (Eastern Cape)
IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge
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South Africa
Our client is looking for a Test Analyst that ensures that the software implemented meets the functional and non-functional business requirements as defined by the stakeholders and is of high quality. Responsible for estimating effort for testing tasks, define test strategy for each sprint. Extracting test requirements for user stories, designing and creating test cases, executing test cases manually / automated, collaborate closely with developers, identifying, logging, prioritizing and verifying defects in a defect tracking system, managing and maintaining the test environments and test data, manage and maintain the regression test suits (manual / automated), carry out exploratory testing, final sign-off of new releases​. ​Degree in computer science or business information systems ideal. Solid experience a consideration. Send CV's to . Quote reference BDA4 when applying.
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South Africa
Mandatory Requirements Verifiable, practical experience of leadership roles in the design and successful implementation of business solutions in the area of activity and service management as well as in delivering business solutions on mobile applications. At least ten years of experience in designing, building and / or implementing solutions on SAP Business Suite. Responsibilities To lead the requirement definition and solution design (blueprint phase) of an activity and (possibly) service management application for Building Inspectors. This application is to be made available on mobile devices with the objective of improving the efficiency and quality of the site inspection work carried out by the building inspectors in their day-to-day operations. Brief overview of job functions ·         Guide the documentation of the as-is business processes, should this prove necessary. ·         Lead the engagement with business to identify and document a comprehensive set of business requirements that the solution must satisfy. ·         Translation of business requirements into a more detailed set of requirements (including functional, non-functional, stakeholder and etcetera requirements). ·         Documentation of the to-be business processes. ·         Mapping of the to-be solution onto the SAP platforms that will support the solution. ·         Execution of a gap analysis and the identification and high level specification of the various custom-build components required for the solution to meet the requirements. ·         Documentation of a solution blueprint or design document that consolidates the above information. Knowledge and Skills ·         Extensive experience in designing and implementing business solutions in the SAP environment, especially in the field of activity and service management. ·         Good communication skills and the ability to engage stakeholders and manage those engagements. ·         Familiarity with deploying solutions using mobile devices, especially using the SAP Mobile Platform would be a definite advantage. ·         Familiarity with SAP Case Management would be a definite advantage. ·         Very good experience of the SAP NetWeaver ABAP environment at a technical level (in lieu of direct SAP Case Management experience). Qualifications or  Experience ·         A relevant graduate degree in Information Systems would be advantageous. ·         Evidence of qualifications in SAP Business Suite solutions would be advantageous. ·         Extensive experience in the implementation of solutions on the SAP Business Suite platforms is essential. ·         Extensive experience in analysing requirements and designing appropriate solutions is essential. Cape Town based Not necessarily  
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South Africa
This position is for a Global Technology Solutions Provider in the Somerset West area. Salary + Benefits: R 25 000 – R 35 000 Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy. You would require the following for this position: Strictly HDI / AA Candidates Experience with SQL and XML (messaging technologies) Client facing customer service experience Good written and verbal communication skills Exposure to ticketing and bug tracking software Experience with large systems support Analytical thinking, enjoys problem solving Ability to learn large volumes and reapply their principles in other areas Willing to self-teach to resolution when faced with a problem Valid code 8 driver’s license and own transport Your Duties will include (but not be limited to): Analysis of all issues raised. In this process the following is involved: Using the "Remedy Action Request System" to track client originating issues Accessing data held on DB2 databases Working with XML messages flowing in and out the system Discussing issues with business owners Using the Defect Tracking System (currently "Atlassian Jira" system) Utilizing Support Software Raising valid defects and logging required information into the Defect Tracking system Providing developers and testers with all information required to replicate and resolve client issues Scripting automated test cases where required for use by testers and developers in verifying issue resolutions As a member of the support team, ensure 24/7 support coverage for client production systems. When on standby duty according to a standby roster, taking first call, registering, prioritizing and escalating any issue raised via the different support channels Please contact us to apply.
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South Africa
Key Responsibilities Improve business performance or cost optimization through enterprise information solutions, such as master data management, metadata management, business intelligence, content management, data interoperability, analytics, data integration and related information infrastructure components. Focus on the high level information repositories and information flows that will meet the requirements of the business strategies and business processes. Provide guidance to BI Analyst and Engineers. Job Requirements A solid understanding of data architectural principles and patterns. A sound understanding of data fundamentals, including conceptual modelling, database design and database management. A sound understanding of data management principles including data quality assurance and data governance. Experience leading a team of analysts and data engineers. Experience in data analysis and business intelligence. Experience using source code control systems, development and testing tools. Experience implementing enterprise MDM and data integration technologies (Talend, Oracle MDM, Pentaho, etc.). Experience implementing data warehouses and data visualisation technologies. Experience working in an Agile software development environment. Clear, concise communication skills. An honours degree in Computer Science or Information Systems preferred. A desire to get things done. Job Specific Competencies Solution orientated approach. Good understanding of systems, information processing, data integrity and information reporting. Analysis and interpreting information for decision-making. Effective verbal and written communication skills. Ability to work effectively in a team. Good stress management and ability to work under pressure.
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