Business analyst

Business Analyst with a Business Degree and minimum 2-3 years relevant experience, preferably from the mobile/digital technology environment, required to start asap.   Minimum requirements: Business Degree preferred Excellent communication skills – verbal and written Excellent business and technical analytical skills required 2-3 years experience as a BA in a corporate environment essential Mobile and digital technology knowledge advantageous   Responsibilities: Perform mobile engagement assignments with corporate clients Liaising with senior staff, taking minutes, compiling reports Presentations to senior staff Assist in development and delivering of mobile technology projects   If you are a SA citizen and your CV meets the above requirements, please respond via email to Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply. If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

We are looking for an experienced Business Analyst for a renowned Company in East London. Business Analyst Position Overview: A business analyst’s (BA) role is to gather information regarding a business change or issue from an external client or an accounts manager and document the information into a solution for the client (or accounts manager). The BA needs to understand business requirements and it is therefore necessary to have good listening, problem solving and communication skills. The business requirements are analysed and assessed and developed into functional specifications which are then shared with the development team to build the changes required. BA’s are also required to develop test plans and perform various levels of testing for the changes and ensure that they correspond to the initial specifications and requirements that were developed. Requirements Qualifications required •Degree in Information Systems (or related) •Business Analysis Certification •Computer literacy (Microsoft Excel, Word, PowerPoint, and Outlook) •Driver’s License •Matric Responsibility: Must have the following knowledge and ability: •Analyse and design new business processes. •Work with the business architect and other planners to assess current capabilities and identify high-level requirements. •Identify and define application requirements and use cases. •Work with the project manager, architects, and other team members to define metrics and performance goals for the application. •Participate in transitions of the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements. •Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing. •Participate in reviews of the designs and prototypes to ensure that they fulfill the requirements. •Serve as a liaison to the business community. Participate in a user and task analysis to ensure that the business community's perspective is maintained. •Serve as a resource for the human performance architects as they evaluate training and performance support needs and design the training and performance support products. Salary is market related (negotiable) Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: BUS001 Consultant Name: Damian Sin Hidge

We are looking for a Business Analyst for a Renowned Software Development Company in Port Elizabeth. Relevant IT Qualification is essential 1 to 5 years’ Business Analyst experience is essential The purpose of this position is to support the delivery of solutions by the organisation through the analysis and management of client requirements. Below find set out the duties and responsibilities for the Business Analyst position which would include any other work the employee is qualified to do and deemed to be a part of. Responsibility: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements, Use Cases, GUI, Screen and Interface designs Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously. Work independently with users to define concepts and under direction of project managers. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into applications and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Be the liaison between the business units, technology teams and support teams. SharePoint Administration Responsible for building, maintaining & documenting site infrastructure Customer, Process & Workflow Development. Employee skills required: Problem solving Effective Time Management Takes own Initiative Attention to detail Taking Responsibility for deadlines Good Communication Skills Salary R12 000 – R25 000k per month (Highly Negotiable depending on experience) Send CV to info@performitpersonnel.co.za Salary: R25000 Job Reference #: BUS001 Consultant Name: Damian Sin Hidge

National Company is looking for an experienced Business Analyst to join their team. Minimum Requirements: Relevant tertiary qualification in ICT with 3 to 5 years’ experience as a Business Analyst in an IT environment Responsibility: Duties: Business Analysis and Project Management: Project Kick-Off Meeting and Minutes: Arrange meetings with relevant stakeholders. Facilitate discussions between business and IT stakeholders. Minute discussions with business and create preliminary list of business requirements. Document Preliminary Requirements: Create Business Requirement Specification (BRS) draft document. Discuss Business Rules with business. Discuss any questions or outstanding issues with business. Developer Discussion on Requirements and compile a list of tasks: Discuss Business Requirements with Developers and possible technical solutions. Capture any business questions that the Developers have and communicate to business. Compile a Task List with Developers to execute the Technical Solution. Finalise Business Requirements Specification (BRS): Business Rules Business Processes Functional Requirements: Create a project plan of all tasks that need to be completed by IT and Business to complete the project. Manage tasks by continuously obtaining feedback from Developers and business and updating the Project Plan: Provide project task updates to business on a weekly basis. Testing of Solution and feedback to Development: Test completed sections of the solution during dev to ensure that they meet business and functional requirements. Document testing and recommended changes and communicate to Development. Pre- Go Live process: Create User Manuals for the solution and communicate to Management and relevant business users. Support users with regards to any questions or issues that pertain to use of the system after user manual has been issued and they have tested the solution. Document any issues or errors and communicate to Development to rectify. Operational Tasks (SYSTEM) Support Calls: Oversee Junior Developer resolving calls and ensure that they are resolved within agreed SLA requirements with Business. Manage escalations from Junior Developer that require Business input or Senior Developer intervention. Update the Business Priority List with all Status 4 Calls that will require development hours. System Setup and configuration: Update the system setup for any changes that are required by business after discussions with Developers. General Administration: Receive system changes and updates that are required by business to improve operations and create a list. Facilitate weekly meeting to discuss the list and requirements with Senior Developers and Business. List is updated with required actions and is arranged by priority as per business needs and any quick wins that can be achieved. Priority List is circulated to Business Managers and IT Management. A weekly update is sent to Business Management and IT of priority list tasks that are completed and going live, in progress and not yet started. Ad-hoc: Facilitate all communications between Business and IT. Facilitate communication with external stakeholders. Salary R30 000 – R36 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R36000 Job Reference #: BUS222 Consultant Name: Damian Sin Hidge

Our client is looking for Business Analyst with retail experience to join their technical team Requirements: Degree in IT/ Diploma with B-tech 3-4 Years experience as a Business Analyst SAP,oracle,PL/SQL PHP, Business objects if you're the suitable candidate please forward your CV

This candidate will be responsible for the automation of key reports, data flow management and data analysis. Manage and lead the Business Intelligence (BI) Warehouse and Reporting architectures and provide information and insights to business functions. The manager will be a technical person with knowledge of database management BI reporting data analysis, information systems and a high level of business acumen. Key Objectives: Analysis of past trends & current conditions Gather, analyse and use business data Increase profits & efficiency Competitor data & industry trends The Business Analyst will interact with Senior Management and Leadership, Point of Sale vendors (Micros and Gaap), Web developers, BI consultants, H/W and S/W vendors, Business Intelligence vendors and Restaurant General Managers.

My client based in Plattekloof is currently looking for a Business Analyst to join them on contract basis, renewable thereafter, Must have own laptop and be able to travel to the CBD on occasion     Requirements Intermediate – Senior level Appropriate training / Qualifications Relevant work experience in a similar role     Knowledge SDLC ERP SAP Supply chain,  Web application design Mobile application design   Skills Good Facilitation skills Root cause Analysis skills Work without Supervision Ability to discover and document the business processes with senior business stake holders      

Our client is looking for a Business Analyst to join their team Requirements • Degree in Supply Chain/Business Management • Relevant Project Management qualification • 6 years’ experience within a similar role • 10 years’ experience within a Supply Chain environment • SAP experience essential Should you meet the requirements for this position, please fax your CV to 866 - show phone -. You can also contact Tracey, Tercia or Kayleigh on 215 - show phone - alternatively visit our site www.tumaini.co.za Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Business Analyst required to lead small Development Team that works and supports Sage Evolution software. The Analyst will manage and lead the Dev team as well as providing the necessary documentation and work flow path for SDLC. Please email me your cv. I am looking for people with a few years experience. To start ASAP

Are you looking for a Business Analyst position where you will play the role of a product owner and liaison between new clients and the development teams? If you are and meet the requirements below and are looking for a career change, please apply for this position.  Key Requirements: • Minimum of 2 years’ experience as Product Owner, Business Analyst, Software Quality Analyst Tester or Digital Project Manager • Passion for business analysis and UI design • Understanding of the mechanics of Scrum • CSPO or PSPO certification is advantageous • Advanced degree in the related field preferred Personal Skills • Analytical thinker and attention to detail • Excellent communication skills • Ability to adapt easily Should you meet the requirements for this position, please contact Jessica or Christine on 215 - show phone - or alternatively visit our website on http://www.goldmantech.co.za. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

A vacancy exists for a Business Analyst in our Loyalty division. The primary focus of this position is the specification and testing of functional requirements for Loyalty Solutions.  The successful candidate will need to have:  A degree or relevant IT or business diploma;  A minimum of 3 years Business Analysis experience;  Understanding of relational databases and architectural principles;  highly motivated and innovative individual with a strong understanding of functional requirements and testing, and business processes. If you have the following skills: Visio (Advanced);  BPMN 2.0;   Functional design;  Attention to detail and Problem solving skills - please forward a summary paragraph of your experience and skills - together with a detailed cv to .

Responsibilities: Gather, understand, document and clearly communicate client requirements and processes related to business software development, acquisition and implementation. The ideal candidate will be process oriented and pay close attention to detail. The position also requires continuous professional internal client engagement. • Delivery of IT systems and applications for the Marketing and Business Development line of service in the company. This involves business analysis and defining functional specifications, configuration, training, testing, support, budgeting, time management and working closely with Development Services and GTS (IT operations). • Provide second line troubleshooting support for the company CRM solution • Gathering user requirements for each phase of the system across multiple service lines • Documentation of business and requirements specifications • Liaise with external software development and hosting company to communicate functional requirements • Verify that functional requirements have been accurately implemented in the solutions delivered • Assistance with testing of delivered solutions • Assistance with training where necessary • Build custom reports and dashboards specific to job functions • Maintaining the business project plan • Regular reports to the IFS BTM manager and other project stakeholders • Assist the IFS BTM manager with other BTM projects as time permits Salary will be R Per Yearly. To apply please kindly Contact us at: Phone: Fax: Email:

Responsibilities: Work closely with development/delivery/account managers to understand the customer stakeholder, strategy, objectives, problems & opportunities Develop current and to-be business capability maps and transition plans/roadmaps where applicable Understand the systems landscape Participate heavily in BRD reviews and ensure a high quality of incoming requirements Assist development/delivery/account managers to set project scope and approach Liaise with solution architect during initial project stages to conceptualise and shape solution and how it will work in context of the organization Work closely with product owners to ensure the business need is well understood by the project team and that solution aligns with business objectives Guide, coach and assist the BA’s during the project to ensure solution stays aligned with business needs Maintain the set of business architecture outputs for that country within the framework of the global business architecture Qualifications & Experience: Essential: BComm Informatics/BSc Computer Science or Informatics Minimum 5 years experience as a BA (business and system requirements) Beneficial: Togaf certified, CBAP Technologies, Knowledge and Experience: UML experience SQL experience BPMN experience Generate Functional Requirement Documentation Non-Functional Requirement Documentation Generate Business Requirement Specifications Technical/Systems Requirement Specifications Experience drawing a state diagrams Experience drawing a use cases diagrams Experience drawing a class diagrams Please contact us to apply.

Business Analyst Graduate A large pharmaceutical company based in Isando is looking for a Business Analyst Graduate to join their team for 12 months. Required Prior Learning & Experience Successful completion of an IT degree or other relevant tertiary qualification A minimum of one or two years’ experience in the relevant industry   Main Objective Gathering requirements from clients Training of clients UML Modelling Designs Writing out reports and documentation  Facilitate Presentations       Collecting data Analyzing data                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Technical &Behavioral Skills Ability to work in a dynamic structure and ability to work under pressure Strong general computer literacy with advanced skills in Microsoft Word, Excel and Outlook Good organizing and decision making skills Work independently, time management and planning skills   Essential Skills Professional, verbal and written communication skills Ability to act with integrity when working with highly sensitive and confidential matters Good interpersonal skills A hands on person, able to multi-task and prioritise High level of professionalism   Salary R+MedicalAid   How to apply Candidates that meet the criteria may submit their applications to za   Important: Only successfully shortlisted candidates will be contacted

Our Client is looking for an Experienced SAP PM Business Analyst Consultant to join their already great team. They are one of the largest consulting firms in the country. If you are looking to grow your experience, this role is for you. The Successful candidate should have the following experience: * Documents requirements for new applications, system enhancements, and modifications. * Works closely with customers to ensure system performance targets are met. * Communicates risks and issues and their impact to stakeholders. * Helps develop, document, and communicate standards and guidelines within the project. * Collect, analyze and provide reports on business and project metrics. * Experience in configuration from an IT perspective. Qualifications: * Five years of experience as a PM analyst with a strong background in business process modeling and analysis. * Ability to manage multiple systems within SAP ERP/CRM environment. * Bachelor's degree in Business Administration, Information Systems or a related field required. * Experience in designing and building business processes is required Apply now! *Desired Skills: * * SAP PM * SAP Business Analyst * SAP CRM *Desired Work Experience: * * 5 to 10 years

Our client is looking for a Logistics Business Analyst to join their team Requirements • Degree in Logistics/Business Management • 5 years’ experience within a similar role • 10years experience within a logistics environment • Manufacturing/FMCG experience is essential Should you meet the requirements for this position, please fax to 866 - show phone -. You can also contact Tercia, Kayleigh or Tracey on 215 - show phone - alternatively visit our site www.tumaini.co.za Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

An online Lead Comparison firm seeks to employ a Junior business analyst to assist in the Sales Team environment. Candidate Must Have Strong Analytical Skills Strong Problem Solving Capabilities 1 year experience in a similar environment candidate will be responsible for reporting, developing and implementing operational processes R6K remuneration will be offered with excellent growth potential Please forward Cv to

SAGE Project Manager/Business Analyst Salary: R   more info: Visit website: www.taniasplacements.com or email:

Reference  : PTA//SBA/LT Salary  : Market Related A great opportunity is available for a BA to join a reputable company based in Centurion. The individual will be responsible for developing of new functionality as reflected in the design documents.  Requirements: •3-5 years’ experience •IT Degree/ Business Analysis Diploma •VB.NET  •ASP.NET  •Microsoft Visual Studio or above  •Microsoft SQL Server or above  •Stored Procedures  •Microsoft Team Foundation Server  •Reporting Services or above  •.NET Framework 3 or above  •Web Development  •Strong troubleshooting skills  •Strong debugging skills  •Microsoft Patterns and Practices  •XML  Should you meet the following requirements for this position, please email your CV and detailed skills matrix to . You can also contact Lize on   NOTE:  When replying to the advert, also include the reference number in the subject line. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

R PA We are looking for a qualified individual who 1. has an IT qualification. Can be a certification or diploma 2. has their own transport and drivers license 3. is comfortable to present and sell solutions in English to various high profile clients 4.  is an analytical thinker 5. is able to get to the East rand easily 6. has one year working experience 7 is looking for a lucrative career  

Job Function: Software development at a complex level in accordance with specifications and agreed timescales.   Responsibilities: Define new sub-architectures and patterns Design of Service components based on functional specifications Development of functional as well as non-functional tests for above Participation in design reviews Document new sub-architectures and patterns Workshop Functional Requirements with the Business Analysts in order to fully understand the business requirements Workshop Technical Specifications with the Architects in order to fully understand the technical specifications Software development in accordance with specifications and agreed timescales Work with the Quality Assurance team to ensure the smooth transfer of code from development to QA      Essential Competencies: 8 years IT application development experience OO Analysis, Design and Programming Techniques C#, WCF, &.NET UML Design Patterns & MVC, MVVM or other generally accepted patterns   Advantageous Competencies: WPF, XAML SQL Server Understand conversational Afrikaans   Please contact us to apply.

Urgently seeking an experienced Business Analyst  with a strong data analysis and mining background.  Bsc in Statistics or similar Please email cvs in ms word format to  

Mandatory Requirements Verifiable, practical experience in the design and successful implementation of business solutions, preferably in the area of activity and service management. At least three years of experience in a functional role in the design and build of solutions on SAP Business Suite. Responsibilities To assist in the requirement definition and solution design (blueprint phase) of an activity and (possibly) service management application for Building Inspectors. This application is to be made available on mobile devices with the objective of improving the efficiency and quality of the site inspection work carried out by the building inspectors in their day-to-day operations. You will work under the direction of a lead analyst who will provide the necessary guidance and direction for the solution design. Brief overview of job functions ·         The successful candidate will work under the direction of the lead analyst and assist in all tasks necessary to ensure a successful outcome as determined by the lead analyst, including but not limited to those described below. ·         Document the as-is business processes, should this prove necessary. ·         Assist in the engagement with business to identify and document a comprehensive set of business requirements that the solution must satisfy. ·         Document the translation of business requirements into a more detailed set of requirements (including functional, non-functional, stakeholder and etcetera requirements). ·         Documentation of the to-be business processes. ·         Mapping of the to-be solution onto the SAP platforms that will support the solution. ·         Execution of a gap analysis and the identification and high level specification of the various custom-build components required for the solution to meet the requirements. ·         Documentation of a solution blueprint or design document that consolidates the above information. Knowledge and Skills ·         Experience as a functional analyst in the implementing of business solutions in the SAP environment. ·         Good communication skills and the ability to engage with stakeholders. ·         Familiarity with SAP Case Management would be a definite advantage. Qualifications or  Experience ·         A relevant graduate degree in Information Systems would be advantageous. ·         Evidence of qualifications in SAP Business Suite solutions would be advantageous. ·         Experience in the implementation of solutions on the SAP Business Suite platforms is essential. ·         Experience in analysing requirements and designing appropriate solutions is essential. Cape Town based Not necessarily  

POSITION:       MI Analyst      Salary:  R CTC / Month     Location:  Johannesburg   About the company: Our client in the BPO industry is seeking to employ an MI Analyst to develop specifications for the delivery of Management Information to ensure Business Outcomes are achieved, operational and client requirements are met and to provide insight through interpreting Management Information. Duties Include: ·      Business analysis and improvement  ·      Develops, produces and analyses Management Information across Operations  ·      Analyses real time management information and highlights issues and risks as required  ·      Works closely with other departments to ensure streamlined data processes and configuration across the business ·      Works closely with the EE MI team to ensure accuracy and availability of data and reporting  ·      Ensure integrity and reliability of management information  ·      Liaises with business to evaluate KPIs in line with business outcome requirements  ·      Liaises with business to highlight and address MI trends   ·      Works with management to analyse data and trends and to highlight areas of inefficiency and strength within the contact centre   ·      Recommends improvement to Operational performance through analysis of information and trends  ·      Provides valued added insight to management and the client to enable them to make key decisions about their business and operational performance  ·      Tracking and Reporting ·      Liaise with other departments to understand their requirements from the systems and MI reports  ·      Liaise with MI Developers to maintain reports and data required throughout the business in line with best practice MI reporting practices and principles  ·      Reports key issues for business input, and analyse these issues to provide solutions ·      Produces timely and accurate management reporting on performance within Operations including but not limited to absenteeism, attrition and schedule adherence data  ·      Identify areas where MI reporting could be enhanced and improved  ·      Develops ad hoc Management Information reports to meet business needs         Requirements: ·      Matric   (Essential) ·      Bcom / Bsc in Maths, Applied Maths, Computer Science, Physics, Stats, Econometrics, Informatics, B.Eng (Industrial) or any related qualification (Essential)  ·      Advanced Microsoft Excel (Essential)  ·      Experience working with SQL and relevant reporting packages (Essential) ·      Knowledge of Data and Statistical Analysis   ·      2 years working experience in a data sourcing, mining, analytics and reporting ·      1-2 years SQL experience in a working environment ·      Experience working in a Contact Centre (Desirable)     What to include: 1.    Detailed cv (Please include month and year employed) 2.    Reason for leaving last employ 3.    Current salary 4.    Required salary   Email your detailed CV to: 1.    Email your cv to 2.    Please note only Candidates that meet the required minimum will be considered coupled with information requested above. 3.    We regret that we cannot contact all applicants regarding their status. 4.    For more vacancies visit our Page on Facebook:  O’Dwyer Personnel 5.    Alternatively follow us on Twitter:  OdwyerPersonnel  

The Systems Analyst supports the business by helping them to transform operational objectives into business solutions by gathering, analysing and translating their specific needs into clear, unambiguous business requirements and functional specifications, and ensuring that all end to end requirements of change and projects are met. This role is dealing with advanced business issues that have medium to high complexity and have not been fully covered by precedents in similar ways. Job Description and Responsibilities · Translate business needs into high level and detailed business requirements, and work with the Development Team to convert them into feasible technical solutions that resolve existing issues and make business and system improvements which support business objectives. · Build business cases using modelling tools, cost benefit analysis and impact assessments to support or define cost effective and workable solutions for the business. · Define functional and system specifications and support the user and acceptance testing to ensure that each step has been carried out, the built solution meets budget, quality, and customer need and any implications for the business have been identified and analysed. · Provide project managers with estimates, business cases, planning, and risk identification, problem and issue management to support the design and delivery of projects that implement proposed solutions to agreed time and budget. · Liaise with 3rd party suppliers to create functional specifications and co-ordinate the delivery of their services in line with proposed solutions and project timelines. · Document business requirements, business processes and system requirements including the outputs of formal analysis techniques so that there is an accurate record. · Investigate, research and propose new developments in technology that may be usefully applicable to the wider business to improve the current service. Education and Experience • B. Sc / B. Comm / B. Sc Eng - IT related degree or IT related diploma Skills, Attributes & Other requirements v A good understanding of Prince 2 or similar project methodologies v Has worked concurrently on several analysis engagements varying in size and complexity v Good understanding and experience of business process modelling v Experienced to both Waterfall and Agile development v Proven stakeholder management EMAIL: recruit@rmgrecruitment.co.za

Job Position: Senior Sales Analyst -petroleum and fuel industry Ref: 3468 Location: Port Elizabeth Salary: commensurate with experience and qualification Qualifications / Requirements • Strong communication skills (written and verbal) • Experience in the petroleum / fuel industry highly advantageous • Retail experience highly advantageous • Detail oriented with strength in high-level data analysis • Advanced knowledge and use of Microsoft Excel • Comfortable in a fast-paced, ever changing environment • Strong interpersonal skills with the ability to build and maintain professional relationships • Minimum of 5 years internal sales experience Key Performance Areas: • Ad-hoc reports and identifying additional reporting from data analysis • Data support to Sales Manager and Head of Department • Collect, analyse, evaluate and report sales and product performance data to increase sales productivity • Use sales records for identification and evaluation of sales and product performance with consideration towards sales. • Spec new reports and dashboards • Provide sales direction regarding patterns, trends and market analysis to drive business decisions • Work with sales team to incorporate forecasts into daily/weekly/monthly reports – trend analysis • Monitor, weekly / monthly Representative call reports • Internal sales calls Responsibility: Qualifications / Requirements • Strong communication skills (written and verbal) • Experience in the petroleum / fuel industry highly advantageous • Retail experience highly advantageous • Detail oriented with strength in high-level data analysis • Advanced knowledge and use of Microsoft Excel • Comfortable in a fast-paced, ever changing environment • Strong interpersonal skills with the ability to build and maintain professional relationships • Minimum of 5 years internal sales experience Key Performance Areas: • Ad-hoc reports and identifying additional reporting from data analysis • Data support to Sales Manager and Head of Department • Collect, analyse, evaluate and report sales and product performance data to increase sales productivity • Use sales records for identification and evaluation of sales and product performance with consideration towards sales. • Spec new reports and dashboards • Provide sales direction regarding patterns, trends and market analysis to drive business decisions • Work with sales team to incorporate forecasts into daily/weekly/monthly reports – trend analysis • Monitor, weekly / monthly Representative call reports • Internal sales calls Job Reference #: Senior Sales Analyst -petroleum and fuel industry

Job Position: Senior Internal Sales Analyst Ref: 3468 Location: Port Elizabeth Salary: commensurate with experience and qualification 6 month contract position Qualifications / Requirements • Strong communication skills (written and verbal) • Experience in the petroleum / fuel industry highly advantageous • Minimum of 5 years internal sales experience • Detail oriented with strength in high-level data analysis • Advanced knowledge and use of Microsoft Excel • Comfortable in a fast-paced, ever changing environment • Strong interpersonal skills with the ability to build and maintain professional relationships Key Performance Areas: • Ad-hoc reports and identifying additional reporting from data analysis • Data support to Sales Manager and Head of Department • Collect, analyse, evaluate and report sales and product performance data to increase sales productivity • Use sales records for identification and evaluation of sales and product performance with consideration towards sales. • Spec new reports and dashboards • Provide sales direction regarding patterns, trends and market analysis to drive business decisions • Work with sales team to incorporate forecasts into daily/weekly/monthly reports – trend analysis • Monitor, weekly / monthly Representative call reports • Internal sales calls Responsibility: Qualifications / Requirements • Strong communication skills (written and verbal) • Experience in the petroleum / fuel industry highly advantageous • Minimum of 5 years internal sales experience • Detail oriented with strength in high-level data analysis • Advanced knowledge and use of Microsoft Excel • Comfortable in a fast-paced, ever changing environment • Strong interpersonal skills with the ability to build and maintain professional relationships Key Performance Areas: • Ad-hoc reports and identifying additional reporting from data analysis • Data support to Sales Manager and Head of Department • Collect, analyse, evaluate and report sales and product performance data to increase sales productivity • Use sales records for identification and evaluation of sales and product performance with consideration towards sales. • Spec new reports and dashboards • Provide sales direction regarding patterns, trends and market analysis to drive business decisions • Work with sales team to incorporate forecasts into daily/weekly/monthly reports – trend analysis • Monitor, weekly / monthly Representative call reports • Internal sales calls Job Reference #: Senior Internal Sales Analyst

Looking for a Systems Analyst to administer, maintain and manage existing information systems. Responsible for documentation, business processes, IT processes, business continuity, staff training, 2nd line support, internal/external escalations and reviews of information systems under his/her portfolio. Document all business processes in relation to systems Document all IT processes in relation to systems Document and assist with Business Continuity Review Business and IT processes interfacing with the relevant departments Compile, perform and review staff training for systems Compile, perform and review IT staff training for systems Provide 2nd line support for systems Manage escalations and support levels with vendors Review and implement patches and updates Ensure data back-ups of applications are completed Bi-Annual tests of application backups Automation of tasks directly and indirectly associated with systems Change control policy and procedure for business systems Education, Experience and Knowledge: Matric Qualification 3 Years’ experience in Travel industry GDS Experience Back-office experience KNOWLEDGE Amadeus GDS (Expert) Amadeus AGM (Expert) Amadeus Communicator (Expert) Quicktrav (Intermediate) Papertrail (Intermediate) Galileo (Expert) Microsoft Office (Expert) Microsoft Windows (intermediate) VIP ESS (Basic)

IT Support Analyst Internship - Claremont Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID, qualifications and academic results to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

IT Support Analyst - Claremont Temporary Post Month to month basis Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications and/or Experience Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Minimum 3 years proven experience in similar role Relevant Microsoft Server and related technologies Server and end user support technologies, software and hardware Knowledge of major networking components, network operating systems, Network protocols (TCP/IP) an advantage · Google Apps (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID & qualifications to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst